---
title: NHSmail Reviews
meta_title: 'NHSmail Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how NHSmail works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 5
  scale: '5'
date_modified: '2026-09-23'
parent_category:
  name: Health Care
  url: https://www.g2.com/categories/health-care
---


# NHSmail Reviews
**Vendor:** Health &amp; Social Care Information Centre  
**Category:** [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 5
## About NHSmail
NHSmail is a secure email service developed for the healthcare sector.




## NHSmail Reviews
  ### 1. Good but has bugs

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** December 10, 2021

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about NHSmail?**

How I can access this from my mobile devices
How this integrates well with other web apps like teams and sharepoint

**What do you dislike about NHSmail?**

it would be good to just have better integration with android 
i just want my nhs calendar on my personal phone and I feel that its a shame there isn't an nhs calendar app
I don't like being asked to sign in multiple times on my android phone its quite annoying

webview on mobile browsing on outlook is bad  - although this is more a microsoft problem

**Recommendations to others considering NHSmail:**

none

**What problems is NHSmail solving and how is that benefiting you?**

we are solving problems like communicating with doctors about patients - this is far better than verbal. Because this exists on our phones this means they are able to action in a timely manner

  ### 2. nhsmail

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** June 14, 2022

**What do you like best about NHSmail?**

can organize email in groups and can access the department calendar

**What do you dislike about NHSmail?**

storage is sometimes limited and you have to delete many emails

**What problems is NHSmail solving and how is that benefiting you?**

confidentiality is maintained as it is a secure email

  ### 3. The software allows communication among users as it eliminates expensive emailing.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Awuor M. | Chief Clinical Officer, Hospital & Health Care, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** July 25, 2019

**What do you like best about NHSmail?**

The system saves on money that would otherwise be used by patients when using expensive services like telephone-based communication and can easily be accessed by any user with a smartphone from any part of the world.

**What do you dislike about NHSmail?**

NHSmail requires training on its usage and awareness of its benefits.

**Recommendations to others considering NHSmail:**

NHSmail software has allowed easy sharing of calendars and folders, avoiding expensive emailing, hence stands the best and I highly recommend it for anyone interested in using it.

**What problems is NHSmail solving and how is that benefiting you?**

The software helps in protecting the user with up-to-date antivirus and antispam software, enables the user to share calendars and folders with other users through the software, and finally, it's national software recognized by security specialist organizations.

  ### 4. NHS Mail

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** September 26, 2019

**What do you like best about NHSmail?**

Easier to contact surgeries and other healthcare professionals

**What do you dislike about NHSmail?**

Hard to register new users, limits to how many users you can register

**What problems is NHSmail solving and how is that benefiting you?**

Integrates with other professions

  ### 5. Easy to use Email Provider

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** May 13, 2019

**What do you like best about NHSmail?**

Address book feature is helpful when looking for colleagues

**What do you dislike about NHSmail?**

Although sometime it is hard to find the correct person when there are multiple people with the same name

**What problems is NHSmail solving and how is that benefiting you?**

Improves communication


## NHSmail Discussions
  - [What is NHSmail used for?](https://www.g2.com/discussions/what-is-nhsmail-used-for)

- [View NHSmail pricing details and edition comparison](https://www.g2.com/products/nhsmail/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-30+11%3A46%3A21+-0500&secure%5Bsession_id%5D=99d77257-21c1-4610-a207-252da28671b9&secure%5Btoken%5D=0af4889e1b5040edea4878d74563d0ab79870b1f0a1118f968155974067f83f9&format=llm_user)

## NHSmail Features
**Additional Functionality**
- Phishing Protection
- Threat Response
- Domain Check
- Security Auditing
- AI/Machine Learning
- Third-Party Integrations
- AI Copilot
- Reporting/Analytics
- Anomaly/Malware Detection
- SURLB/URIBL Filtering
- Activity Dashboard
- Scheduled/Automated Reports
- For MSPs
- Whitelisting/Blacklisting
- Fraud Detection
- Spam Blocker
- Spam Quarantine
- API
- Data Leak Prevention
- Encryption
- Audit Trail
- Real-Time Monitoring
- Spam Analysis
- Policy Management
- Alerts/Escalation
- Email Management
- Vulnerability Scanning
- Generative AI
- Threat Protection
- Email Attachment Protection
- Email Filtering
- Two-Factor Authentication

**Platform**
- User Authorization - HIPAA Compliant Messaging
- Compliant Texting - HIPAA Compliant Messaging
- Compliant Emailing - HIPAA Compliant Messaging
- Clinical Communication - HIPAA Compliance
- HIPAA Compliance - HIPAA Compliant Messaging
- Operating Systems - HIPAA Compliant Messaging
- Message Lifespan - HIPAA Compliant Messaging
- Workflow Enhancement - HIPAA Compliant Messaging
- PCI Compliance

**Functionality**
- Anti-Spam
- Anti-Malware
- Anti-Phishing
- SURLB/URIBL Filtering
- Quarantine
- Outbound Email Monitoring
- Advanced Threat Intelligence/Protection
- Archiving
- Reporting
- On-prem deployment
- Email Attachment Protection
- Phishing Protection
- Single Sign On
- Email Monitoring
- Real-Time Monitoring

**Additional Functionality**
- Customizable Templates
- AI Copilot
- Third-Party Integrations
- Data Import/Export
- Secure Data Storage
- Audit Trail
- Collaboration Tools
- Reporting & Statistics
- Drag & Drop
- Search/Filter
- Archiving & Retention
- Vulnerability Scanning
- Customizable Reports
- Data Security
- Self Service Portal
- Customizable Forms
- For Healthcare
- Document Storage
- Risk Alerts
- API
- Generative AI
- HIPAA Compliant
- Activity Tracking
- Access Controls/Permissions
- Real-Time Reporting
- Document Templates
- Reminders
- Compliance Tracking
- Version Control
- Activity Dashboard
- Risk Analysis
- Monitoring

**Agentic AI - Secure Email Gateway**
- Proactive Assistance

**Additional Functionality**
- Activity Dashboard
- Audit Trail
- Allow/Block List
- Generative AI
- Vulnerability Scanning
- Active Directory Integration
- Threat Response
- Search
- Intrusion Detection System
- Compliance Management
- Spam Blocker
- Encryption
- Data Verification
- Audit Management
- Alerts/Escalation
- Policy Management
- Customizable Reports
- Archiving & Retention
- Data Synchronization
- Activity Tracking
- Microsoft Outlook Integration
- SSL Security
- Secure Login
- Third-Party Integrations
- Spam Detection
- Real-Time Notifications
- Scheduled/Automated Reports
- Email Tracking
- Fraud Detection
- Event Logs
- Data Retention Management
- Backup and Recovery
- Threat Intelligence
- Whitelisting/Blacklisting
- Data Import/Export
- Two-Factor Authentication
- Reporting & Statistics
- Anti Virus
- Data Loss Prevention
- Risk Alerts
- Access Controls/Permissions
- Password Management
- AI Copilot
- Authentication

## Top NHSmail Alternatives
  - [Paubox](https://www.g2.com/products/paubox/reviews) - 4.9/5.0 (644 reviews)
  - [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) - 4.4/5.0 (431 reviews)
  - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,492 reviews)

