I use Coheso for legal intake and triage, as well as automation of certain requests, and it significantly increases efficiency and transparency. The business knows where their requests are, and our legal team can see all work within the department. It is easy to flip back to what you're assigned individually and collaborate with each other. Collaborating and keeping track of communications between Legal and the business requestor is also easy. Document generation of simple and repeated forms can be automated, saving time and energy. I find the metrics helpful and appreciate that the Coheso development team is extremely supportive and innovative, helping solve problems in real time. The initial setup was easy, and any issues were addressed by the Coheso team in a timely manner. I appreciate that Coheso is focused on the intake/triage, transparency, collaboration, and tracking part of the legal department process. Review collected by and hosted on G2.com.

Some of the individual user preferences (like notifications) could be more customizable. I would also like more robust integrations with DocuSign, as well as a streamlined way to email items to/from and item on the Board. The ability to create private Boards for each legal user to keep to-dos individually would be helpful. Review collected by and hosted on G2.com.