LexisNexis CounselLink Reviews & Product Details

I like how easy it is to post invoices. It is also really great for getting our invoices submitted quickly, getting them reviewed and getting paid quickly. It is an easy billing platform to use. Review collected by and hosted on G2.com.

I would like it better if we as a law firm were able to add our own matters. I do not like having to contact the client every time we need a new matter set up. It is sometimes problematic to get everything coordinated with the client. Review collected by and hosted on G2.com.

ability to store docs in cloud. ability to move docs from email directly. Review collected by and hosted on G2.com.

cost for service is high. The data pulled is sometimes not accurate. Review collected by and hosted on G2.com.

I really cannot find many upsides. At least from the POV of someone submitting invoices through Counsellink. Review collected by and hosted on G2.com.

Extremely slow processing times. Specifically, the fact it takes 5-10 business days for them to process an invoice. Review collected by and hosted on G2.com.

LexisNexis has been our 'go-to' website when locating clients, opposing parties in domestic cases, and our criminal defense clientele's history. We find this website very useful and enjoy all the tools they have available to us. The CounselLink specifically has made it easier for our firm to develop better integration strategies and data migration. CounselLink has given us ideas as to how to mainstream our strategies and also how to convert the most possible leads into clientele. We enjoy all of the different strategies that we have learned from researching this platform. Review collected by and hosted on G2.com.

At first glance, the website looks bland. I was hopeful that there would be more insight into navigating the page. Also, there were not clear instructions on where things might be located at and at times it took a bit to find what we were looking for. When we first dove into the logistics of the website, it seemed a little overwhelming. When you are going from paper filing everything in your firm, to use computer-generated ideas, templates, and programs; it can seem a little overwhelming. Review collected by and hosted on G2.com.

Everything is laid out nicely and there are some shortcuts to make things easier. Tutorials are available as well. Review collected by and hosted on G2.com.

It's confusing at first, especially getting the fee offers set up and approved. Review collected by and hosted on G2.com.

Perfect program to store case notes, handle client billing and overall ease of access with client files. Review collected by and hosted on G2.com.

Site is often slow and takes lots of time between actions. Review collected by and hosted on G2.com.

Site is very easy to navigate. I have used it for many years and this year would be the easiest Review collected by and hosted on G2.com.

When you have to submit different rates for different clients- it’s a bit confusing Review collected by and hosted on G2.com.

I like the ease of use and multiple options. It is a user-friendly tool. It is easy to navigate and contains useful options for finding what you need. Review collected by and hosted on G2.com.

I have not found anything I do not like about the product. Review collected by and hosted on G2.com.

What I like the most with CounselLink is the ease of use of the program. I like how the interface is easy to figure out even if it is your first time using it. I also like the integration of auto submission while using it with the eBillingHub. I also like the email alerts I get when the status of our invoices get through, approved, reduced, or rejected. Review collected by and hosted on G2.com.

What I didlike the most about CounselLink is the different website for certain clients. Sometimes you will have to go to a P2 site or a client specific site in order to access their billings. This is a pain because you will have to have different login names and passwords for each platform. Another thing I do not like is the timekeeper approval process. This might not be a CounselLink problem rather it's a client permission issue, but we do not have a lot of access when trying to upload, revise, and update timekeeper rates. Review collected by and hosted on G2.com.

Counsellink is very simple and easy to use. Review collected by and hosted on G2.com.

Counsellink has too many fields to be updated. sometimes it becomes confusing. Building an integration is also easy. Review collected by and hosted on G2.com.