LexisNexis CounselLink®

3.3
(6)

LexisNexis CounselLink® solution offers advanced software features for matter management, legal spend management and legal holds, as well as strategic consulting services focused on process improvements, benchmarking and analytical assessments.

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LexisNexis CounselLink® Reviews

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Showing 6 LexisNexis CounselLink® reviews
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LexisNexis CounselLink® review by Sean C.
Sean C.
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"Easy to use billing software"

What do you like best?

You can track exact spends for each matter. Data/billing entries are very straightforward, making the process of uploading a bill easy, even if you have many.

What do you dislike?

Although it is easy to upload a bill, it is time consuming if you manually enter the data. I have not figured out how to upload bills using a LEDES file, even though I hear this makes things a bit easier.

Recommendations to others considering the product

As a user who has a client using CounselLink for their invoice processing, I am pleased with the software. I can upload bills (although time consuming) manually, track their status within our client's accounting department, and figure out when they will be paid based on their internal guidelines. I have used other software (legal tracker) that is quicker and offers the same benefits, but I have nothing bad to say about CounselLink.

What business problems are you solving with the product? What benefits have you realized?

CounselLink makes it easy to track where a bill is in our client's process. It is useful in order to see when our invoices will be paid, which is good to know in a small law firm (cash-basis) environment.

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LexisNexis CounselLink® review by User in Law Practice
User in Law Practice
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"Fairly easy to use even if not the most user friendly setup"

What do you like best?

The client information is easy to link matters to make them accessible quickly.

What do you dislike?

Making changes to bills can be difficult because inputting the corrections needed requires a lot of patience and time.

Recommendations to others considering the product

Be prepared that when you begin using the program, it doesn't work exactly like other billing programs and will take some getting used to. Bookmark the help areas because you will use them often to solve issues you may come across. Customer service is also quite helpful and easy to work with.

What business problems are you solving with the product? What benefits have you realized?

We use CounselLink to send bills to specific clients. With CounselLink, I can see all bills sent to a particular client quickly along with all bills sent on a particular file.

What Legal Case Management solution do you use?

Thanks for letting us know!
LexisNexis CounselLink® review by Mallikarjuna G.
Mallikarjuna G.
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"it is a decent enough Cloud based system exclusively for Legal Business "

What do you like best?

Counsellink is very simple and easy to use.

What do you dislike?

Counsellink has too many fields to be updated. sometime sit becomes confusing. Building an integration is also easy.

Recommendations to others considering the product

The software product is decent enough and easy to use. any one looking for solutions in Legal ebilling, this is the right solution.

What business problems are you solving with the product? What benefits have you realized?

we get the services from lots of Vendors across the globe. Counsellink provides a solution.

LexisNexis CounselLink® review by Administrator in Law Practice
Administrator in Law Practice
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"Super Helpful in Capturing Outside Legal Costs"

What do you like best?

I absolutely loved being able to see what we were spending, where, and have our rules automatically applied to our outside legal services.

What do you dislike?

Like all software, it takes time to learn it. And tweaks often required coding that we had to pay for.

Recommendations to others considering the product

Make sure your implementation team is on target with you and understands what you are trying to achieve. It is much harder to fix later. Get it right the first time.

What business problems are you solving with the product? What benefits have you realized?

It allowed true insight into the outside counsel costs, discounts, and how we were spending our money.

LexisNexis CounselLink® review by User in Law Practice
User in Law Practice
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Verified Current User
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content

"Counsel Link"

What do you like best?

Filters for individual time tracking and being able to see how my individual billing affects the firm as a whole.

What do you dislike?

Not user-friendly for entering time and expenses.

What business problems are you solving with the product? What benefits have you realized?

Time tracking, expense tracking, generating invoices

LexisNexis CounselLink® review by User
User
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content

"Easy UI"

What do you like best?

How easy it is to navigate and upload documents.

What do you dislike?

Sometimes for whatever reason CL will pull up all active.matters when I search to upload a document into one specific matter. It's confusing sometimes.

What business problems are you solving with the product? What benefits have you realized?

Case management and communication with insurance adjustors.

Kate from G2

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