Thomson Reuters Legal Tracker Reviews & Product Details

I like that Legal Tracker organizes all of our legal invoices in one place, making it easy to review and approve them. It also provides access to other departments, like finance, so they can access invoices and manage expenses before they're paid. Additionally, it tracks the hourly rates of attorneys, giving us transparency into the rates we're being charged. Legal Tracker's intuitive process for reviewing and approving invoices is something I appreciate. Review collected by and hosted on G2.com.

The reporting function in Legal Tracker doesn't work well for me. It's not intuitive and feels cumbersome. Building my own reports is hard and takes a long time, and I often end up not being successful. This is an area that could be improved, maybe by introducing an AI tool that could assist with creating reports more effectively. Review collected by and hosted on G2.com.

LEEDS invoice and matter management all in one place Review collected by and hosted on G2.com.

Not able to print an invoice a normal way you have to go thru hops to print it. Not able to see what is on hold on invoices once accrual period begins Review collected by and hosted on G2.com.

The information is well organized, easy to follow and does not require additional navigation to various pages Review collected by and hosted on G2.com.

The tabs to navigate to other pages does not provide clear details Review collected by and hosted on G2.com.

The program is very intuitive and geared towards the helping the corporate company get the best value for the work the law firm is providing. It also has a lot of features that the corporate client can use or not use and tweak these features to best fit their needs. Review collected by and hosted on G2.com.

It is hard to reach customer service. When you have a difficult issue communicating back and forth via email is difficult. Also, when getting one on one trainings they are traditionally set up for just 30 minutes. Its really hard to get things accomplished that quickly over teams. Review collected by and hosted on G2.com.

I like that it is generally intuitive. Most of the system flows in a way that you can figure something out pretty easily if you're not sure about what to do. I also like that it is interactive with various spending metrics and reports. Review collected by and hosted on G2.com.

Some things can be difficult to figure out in the reporting area. I wish the report generator wasn't as cumbersome as it can be when creating reports from scratch. I also wish there was a function to skip the billing guideline reviewer and go straight to the primary approver on an invoice. Review collected by and hosted on G2.com.

Legal Tracker is excellent for posting and approving invoices. Review collected by and hosted on G2.com.

I do not like having to run reports to get data into a format that can be exported, i.e. matter list function Review collected by and hosted on G2.com.

I like being able to monitor the annual budget. Review collected by and hosted on G2.com.

It’s not very intuitive to navigate, and it can take a bit of time to find what I’m looking for. Review collected by and hosted on G2.com.

I like that the process with Legal Tracker is easy and convenient. It really decreases the amount of time I spend manually tracking legal invoices. I also value the time logs feature because it allows me to approve and see exactly how much time was used for each client. The initial setup was easy, and adding additional people to use or have access is also convenient. Review collected by and hosted on G2.com.

No dislikes that I have found at this time. Review collected by and hosted on G2.com.

Honestly, I was only introduced to Legal Tracker this past year, but I like what I’ve seen so far and, to a certain degree, I appreciate how easy it is to use. Review collected by and hosted on G2.com.

Some of the fields (for example, “Substantive law”) aren’t very clear, and when I’m creating a matter I don’t always know exactly what I’m supposed to enter in those sections. Review collected by and hosted on G2.com.

I use Thomson Reuters Legal Tracker mostly for legal research and regulatory monitoring. I like how it addresses the sheer volume of regulatory updates that I need to go through daily. What I like most is the regulatory update notifications it provides. The granularity of the notifications also stands out, offering options to narrow it down by practice area and jurisdiction. The initial setup was pretty easy, which I appreciate. Review collected by and hosted on G2.com.

It should add a little more legal content in terms of regulatory analysis. Review collected by and hosted on G2.com.