# TyMetrix 360 Reviews **Vendor:** Wolters Kluwer ELM Solutions **Category:** [Enterprise Legal Management (ELM) Software](https://www.g2.com/categories/enterprise-legal-management-elm) **Average Rating:** 3.6/5.0 **Total Reviews:** 10 ## About TyMetrix 360 SaaS-based e-Billing and Matter Management solution, TyMetrix® 360° lets you manage everything from matters and invoices to budgets and rates - all in one ready-built, easy to use, and simple to learn solution. https://www.wolterskluwer.com/en/solutions/enterprise-legal-management/tymetrix-360 ## TyMetrix 360 Reviews ### 1. Friendly Budget Review **Rating:** 4.5/5.0 stars **Reviewed by:** Matt B. | Managing Partner, Sports, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about TyMetrix 360?** With the help of this clean software, we are able to effectively monitor spending and establish a higher standard of accountability for our legal engagements. **What do you dislike about TyMetrix 360?** Every time I log in, the password management tool forces me to change it, which is quite annoying. Its annoying to have to go through the password reset procedure constantly this is a drawback. **What problems is TyMetrix 360 solving and how is that benefiting you?** TyMetrix 360s application of eBilling offers a creative answer to the complex problem of effectively managing legal expenses. ### 2. TyMetrix 360 review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** September 09, 2021 **What do you like best about TyMetrix 360?** Very user friedly.Easy to use and navigate **What do you dislike about TyMetrix 360?** Not very flexible to connect with Sabrix tax engine **What problems is TyMetrix 360 solving and how is that benefiting you?** very easy to input employees data etc ### 3. T360 User **Rating:** 5.0/5.0 stars **Reviewed by:** Rajesh K. | Associate Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2020 **What do you like best about TyMetrix 360?** I like the UI of T360. I find it very easy to use the system and navigations are very easy to understand **What do you dislike about TyMetrix 360?** Sometimes understanding some error messages are difficult **Recommendations to others considering TyMetrix 360:** T360 is one of the best system to use for ebilling, I would choose T360 as my primary option **What problems is TyMetrix 360 solving and how is that benefiting you?** Error Management, timekeeper issues. ### 4. Providing quick and detailed invoice statuses. Running reports **Rating:** 4.5/5.0 stars **Reviewed by:** Rahul S. | Senior Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about TyMetrix 360?** Speed is what makes it best for eg running a query report for invoice status etc **What do you dislike about TyMetrix 360?** Sometimes we get invoice rejection stating invalid format where format is correct **What problems is TyMetrix 360 solving and how is that benefiting you?** I'm uploading invoices for our clients and the as compared to other tools this is the best in class ### 5. Why TyMetrix is the ONE! **Rating:** 5.0/5.0 stars **Reviewed by:** Noelle R. | Enterprise (> 1000 emp.) **Reviewed Date:** November 02, 2020 **What do you like best about TyMetrix 360?** The quick review and approval of invoice submission or appeals !! **What do you dislike about TyMetrix 360?** Having to be timed out. Then having to log back in. **Recommendations to others considering TyMetrix 360:** When performing legal billing TyMetrix is the sight you want! **What problems is TyMetrix 360 solving and how is that benefiting you?** Quicker review time, means money faster! ### 6. Best & Easiest **Rating:** 4.0/5.0 stars **Reviewed by:** mohit k. | Senior Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2020 **What do you like best about TyMetrix 360?** T360 is one of the most easy and user friendly ebilling portal I use. **What do you dislike about TyMetrix 360?** Extracting all reports from t360 could be improve. **What problems is TyMetrix 360 solving and how is that benefiting you?** Support team under t360 is quick to respond all type of queries. ### 7. Easy to use, fast billing **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle P. | Legal Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2020 **What do you like best about TyMetrix 360?** All information stored in one place. Easy to manage multiple clients. **What do you dislike about TyMetrix 360?** Not one that I can think of at the moment! **What problems is TyMetrix 360 solving and how is that benefiting you?** Ease of use, managing multiple attorneys and clients. ### 8. Very good. **Rating:** 4.0/5.0 stars **Reviewed by:** Antonio G. | Technicien Facturation Électronique, Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2020 **What do you like best about TyMetrix 360?** Easy to search for timekeeper rates and invoice statuses. **What do you dislike about TyMetrix 360?** Difficult to review budgets and verify budgets approvals. **What problems is TyMetrix 360 solving and how is that benefiting you?** Providing quick and detailed invoice statuses. Running reports. ### 9. Not very user friendly **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2017 **What do you like best about TyMetrix 360?** It is a good repository for case files and notes. I don't know how difficult it is to upload the materials into the system, however. **What do you dislike about TyMetrix 360?** It's not very user friendly. Searching for matters was dependant on knowing the specific matter number versus using the matter name or client name. It would have been helpful if when you logged on, that the matters could be searched by our firm's name. The password management feature was awful. Every time I logged on, I had to change my password. The password had to have so many characters and couldn't have been one that had been used in the last six months. It also had to have a mix of letter cases, numbers and special characters. At a certain point, you run out of kids names, pet names, and, then, can't remember the password. Admittedly, this is a first world problem but where you're trying to be efficient with your time, it was very frustrating to have to go through the password reset process every time you logged on. **Recommendations to others considering TyMetrix 360:** I really couldn't say. I can only comment on my experience as an attorney using it to deal with budgets and billing. **What problems is TyMetrix 360 solving and how is that benefiting you?** It was a necessary evil because our clients required it to approve any budgets or bills. ### 10. If you want to punish the lawyers you retain, adopt TyMetrix 360 for eBilling **Rating:** 0.0/5.0 stars **Reviewed by:** Andrew S. | Attorney/President, Law Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2015 **What do you like best about TyMetrix 360?** This product has no redeeming features. I have used many legal ebilling systems: Advocator, Legal eXchange, BottomLine, Ascent, Allegient, etc. In my opinion, this is the worst of all the ones I've used. And there is not a close second. It's in a class by itself. **What do you dislike about TyMetrix 360?** TyMetrix is extraordinarily user-unfriendly. It's help section is no better. The company appears to not have an incentive to make it useable, since after you start using it (and getting frustrated by it) it offers you an expensive monthly service to make sure that your bills are submitted in the proper format. If they had a user friendly product, they wouldn't be able to sell their after market product! And you can only use the system with Internet Explorer or Chrome. IE has historically been problematic from a security standpoint and we've learned recently that Chrome is actually listening in on users conversations. So lawyers forced to use this product are forced to use unsecure web browsers, potentially risking client confidentiality. **Recommendations to others considering TyMetrix 360:** You need to have a good relationship with the lawyers who do your legal work. Don't punish them by using TyMetrix. I'll admit that lawyers don't typically like eBilling. But there are better -- much better -- products out there that will meet your needs without punishing the law firms you work with. **What problems is TyMetrix 360 solving and how is that benefiting you?** eBilling programs solve few problems for the users -- law firms. They are imposed on lawyers by insurance companies and larger corporations. They are supposed to solve a problem for those companies. But, some of them work well for the law firms and make it easier to submit their bills and get paid. Not TyMetrix. - [View TyMetrix 360 pricing details and edition comparison](https://www.g2.com/products/tymetrix-360/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+23%3A08%3A39+-0500&secure%5Bsession_id%5D=d3a20d2d-7df4-4843-b79d-974f2e37777c&secure%5Btoken%5D=1ecdba87f035f0cc08ba4a11a700bd683df004851b42782fefc6e492a8ae1239&format=llm_user) ## TyMetrix 360 Features **Platform Content** - Matter Management - Spend Management - Contract Management - Template Library **Platform Additional Functionality** - Cloud - Mobility - Messaging **Platform Data** - Visualization - Dashboard - Reporting **Agentic AI - Enterprise Legal Management (ELM)** - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top TyMetrix 360 Alternatives - [Filevine](https://www.g2.com/products/filevine/reviews) - 4.7/5.0 (286 reviews) - [Brightflag](https://www.g2.com/products/brightflag/reviews) - 4.6/5.0 (174 reviews) - [SimpleLegal, An Onit Product](https://www.g2.com/products/simplelegal-an-onit-product/reviews) - 4.5/5.0 (78 reviews)