Elastic Email
Elastic Email is a powerful, affordable email delivery platform designed to help businesses manage email campaigns and chat messages. It enables email marketing, transactional messaging, automated marketing, and two-way communication channels, making it loved by small and mid-sized businesses, startups, and e-commerce businesses. Key aspects of Elastic Email include the Email API & SMTP, which allow developers to easily integrate email sending into their applications to send transactional messages. Email Marketing tools like a drag-and-drop editor supported by AI, smart contacts management, email automations, sign-up forms, pop-ups, and analytics to track the most important email metrics. Elastic Email also offers tools for Chat and Conversations management to keep the teams and customers aligned, thanks to live chat, team chat, and help desk features. Businesses can use various Integrations to connect their apps, shops, or platforms with top-notch email sending capabilities provided by Elastic Email. Elastic Email is known for its flexible pricing, scalable infrastructure, and responsive 24/7 customer support via email and chat, making it a top choice for companies looking to supercharge their email communication strategy.
Average Rating: 4.4/5.0
Total Reviews: 209
How Do G2 Users Rate Elastic Email?
- Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.1/10)
- Email Platform Integration: 9.1/10 (Category avg: 8.7/10)
- Email Categorization: 9.0/10 (Category avg: 8.6/10)
- Attachment Activity: 8.3/10 (Category avg: 8.3/10)
Who Is the Company Behind Elastic Email?
- Seller: Elastic Email
- Year Founded: 2010
- HQ Location: British Columbia, Canada
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Twitter: @Elastic_Email
1,215 Twitter followers -
LinkedIn® Page: www.linkedin.com
50 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Owner, CEO
- Top Industries: Information Technology and Services, Marketing and Advertising
- Company Size: 74% Small, 20% Medium
What Do G2 Reviewers Say About Elastic Email?
AI-generated summary from verified user reviews
Pros
- Users value the ease of use of Elastic Email, enabling quick setup and smooth management of email campaigns.
- Users appreciate the seamless initial setup of Elastic Email, leading to efficient email campaign management and productivity.
- Users appreciate the reliability and ease of use of Elastic Email, enhancing their email management and marketing efficiency.
- Users value the reliability of Elastic Email, appreciating its consistent performance and high deliverability rates.
- Users value the email automation of Elastic Email, enhancing efficiency in managing and tracking high volumes of emails.
Cons
- Users find the missing features in Elastic Email to hinder efficiency, especially in automation setup and reporting.
- Users find limited features in Elastic Email, particularly in campaign management and reporting capabilities.
- Users find the learning curve challenging, particularly with complex workflows and navigating advanced features.
- Users experience poor customer support with slow response times, leading to frustration during urgent issues.
- Users find the reporting features lacking, desiring more advanced insights and customizable options for better performance analysis.
What Are Recent G2 Reviews of Elastic Email?
"Guided Dashboard and Contact Validation Streamline HR Communications"
Rating: 4.0/5.0 stars
— Lindsey G.
"Audit-Ready Compliance Email With Strong Sub-Account Controls and Clear Billing"
Rating: 5.0/5.0 stars
— Camille R.
What Are G2 Users Discussing About Elastic Email?
- What is Elastic Email used for? - 1 comment
