Polymail is an email-centric productivity platform designed to improve communication efficiency for individuals and teams. It brings email tracking, scheduling, contact management, and collaborative tools together in one interface to help manage email communications.

What languages does Polymail support?

It supports 1 language: English.

What company sizes and industries is Polymail the best fit for?

The strongest reviewer-reported fit is among smaller businesses, with positive use also represented in mid-market organizations. The industries most represented include marketing, technology, and internet-related work.

Small businesses: Organizations with 50 or fewer employees.
Mid-market: Organizations with 51–1,000 employees.
Marketing and advertising: A prominent industry among positive users.
Technology: Including computer software and information technology services.
Internet: Also represented among positive users.

What customer support options does Polymail provide, and how do users find the overall support experience?

Support is available through chat. The support experience is described as responsive, friendly, and hands-on, particularly when users need help resolving issues; some also note that the product can have bugs, so troubleshooting may be part of the experience.

What is the experience like for teams switching to Polymail from another tool?

Moving from conventional email clients such as Gmail, Apple Mail, and Outlook—or alternatives such as Google Inbox and Mailbox—has often been about gaining built-in tracking, follow-up, scheduling, and multi-account management. The transition can feel like a cleaner, more capable way to handle email, though getting comfortable with the interface and workflow may take some adjustment.

What features or capabilities could make Polymail even more useful?

The most useful improvements would make email organization and day-to-day workflows more flexible. Users would benefit from:

Stronger search and filtering: Make it easier to find messages and automatically sort email using rules, folders, or more flexible filters.
More campaign and sequence control: Allow changes to sequence stages and individual campaign emails, with more options for signatures and follow-ups.
Broader device access: Extend the experience to platforms users request, including Android and Windows.
More polished composing and contact management: Improve formatting and editing tools, and make it easier to manage contact details.

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Jarie B.

Executive Director

Small-Business (50 or fewer emp.)

Originally submitted 11/13/2017

"UPDATE: Switched to Superhuman. NOT Simple. Powerful and Beautiful Email Finally Delivered"

3/5

What do you like best about Polymail?

The UI is beautiful and functional. I also use the Mobile app and it's just so well organized. Everything is where it should be. Review collected by and hosted on G2.com.

What do you dislike about Polymail?

Over the past 4 months, it's been super buggy so I switched. I don't use a whole lot of the features. The one thing that is annoying is the search is not as good as I would like but that's a minor thing. Review collected by and hosted on G2.com.

Recommendations to others considering Polymail:

If you are looking for an alternative to Apple Mail or using Gmail in a Browser, PolyMail is an excellent choice. Review collected by and hosted on G2.com.

What problems is Polymail solving and how is that benefiting you?

I have to send a lot of emails and I like the fact that Polymail tracks people opening the email. That feature allows me to time a follow-up or phone call. I also use the delayed send frequently to batch up emails when I'm working offline. Review collected by and hosted on G2.com.

Verified User in Sporting Goods

Small-Business (50 or fewer emp.)

12/15/2023

"Great email tool for tracking and automating email stuff"

4.5/5

What do you like best about Polymail?

The best thing about Polymail is the feature using which we can track if the email has been opened and/or the attachment has been viewed. This gives us a heads up and also makes us aware of our emailers and what next steps we can take once we have the tracking information. Review collected by and hosted on G2.com.

What do you dislike about Polymail?

There is nothing as such which we do not like about Polymail as of now. Review collected by and hosted on G2.com.

Yash K.

Program Manager

Education Management

Mid-Market (51-1000 emp.)

5/11/2023

"Excellent Software for Email Tracking"

5/5

What do you like best about Polymail?

There are too many useful features of Polymail which are very helpful such as EMAIL TRACKING, MESSAGE TEMPLATES, and CONTACT PROFILES. One can also send follow reminders as well. Review collected by and hosted on G2.com.

What do you dislike about Polymail?

There is nothing to dislike about Polymail as all the features of Polymail are too useful and save a lot of bandwidth and also at the same time help in growing the company at a uniform rate. Review collected by and hosted on G2.com.

Parth M.

System Engineer

Small-Business (50 or fewer emp.)

Originally submitted 11/13/2018

"It is a great product for managing emails"

4.5/5

What do you like best about Polymail?

The best thing about polymail is that the ability to track mail. You can add multiple email accounts from different service provides. It is clean, neat and the User Interface is just amazing once you get used to it. Review collected by and hosted on G2.com.

What do you dislike about Polymail?

I did not like just two things about this software

- The User Interface is quite confusing for the new users.

- It is very costly for someone who is a college student Review collected by and hosted on G2.com.

Recommendations to others considering Polymail:

The trial version pretty much can be used for personal use. It is good. You should give it a try Review collected by and hosted on G2.com.

What problems is Polymail solving and how is that benefiting you?

I could easily manage mails from different service provides. From my college emails to personal and work related emails, everything was at one place. It supported Labels to categorise the emails. The option to track my emails was the thing I found unique Review collected by and hosted on G2.com.

Gabrielle D.

Account Executive

Small-Business (50 or fewer emp.)

11/16/2021

"Decent email platform"

3/5

What do you like best about Polymail?

I love the ability to collaborate with colleagues and make sequences. The fact you can review each other emails (and share templates) is great. Tagging colleagues in has been very helpful. Review collected by and hosted on G2.com.

What do you dislike about Polymail?

I wish they had a plugin for the platform that worked directly with gmail. Going outside of the browser was a bit counterintuitive. Things like setting up and out of office still require you to go back to the browser. Review collected by and hosted on G2.com.

Verified User in Internet

Small-Business (50 or fewer emp.)

11/16/2021

"Gmail and then some"

4.5/5

What do you like best about Polymail?

I like being able to share my sequences across the team to allow us to collaborate and make improvements to different campaigns. You can see who is clicking the email and what they are looking at/ downloading. Review collected by and hosted on G2.com.

What do you dislike about Polymail?

You cannot add stages in the middle of sequences once the sequence is set up. Makes it difficult to add an email to the sequence that will help with conversion. Review collected by and hosted on G2.com.

Matthew R.

Account Executive

Small-Business (50 or fewer emp.)

12/7/2021

"polymail works"

3/5

What do you like best about Polymail?

Polymail makes it easy to create sequences for outreach and to track open rate, clicks and downloads. Review collected by and hosted on G2.com.

What do you dislike about Polymail?

I wonder how true the open rate and clicks are at times. Review collected by and hosted on G2.com.

Tyler R.

Small-Business (50 or fewer emp.)

4/16/2020

"A terrific app and email service that works perfectly with my business gmail account"

5/5

What do you like best about Polymail?

The ability to send professional looking emails from my phone with a full signature has been key. The ability to filter out junk email so I'm only getting what's necessary has made my life a lot simpler in the workplace. Their feature of getting read receipts from the emails I send lets me know when I can expect a response from a client or coworker. Review collected by and hosted on G2.com.

What do you dislike about Polymail?

A lot of the additional features are paid and I have been unable to successfully pay for those services as my work email is managed by the company and my admin has said they haven't received any request. Would like the ability to sign up on my own and use it for both my personal and work email. Review collected by and hosted on G2.com.

Recommendations to others considering Polymail:

The paid features are definitely nice and they let you try them for free when you sign up initially. Review collected by and hosted on G2.com.

What problems is Polymail solving and how is that benefiting you?

Using the Gmail app from my phone would push my signature to the bottom of the thread so reaching out to clients didn't look professional. I really liked receiving the read receipts as it confirms when someone has opened my message. Review collected by and hosted on G2.com.

VIJAY K.

Marketing Consultant

Small-Business (50 or fewer emp.)

11/3/2019

"It is an excellent merchandise for controlling emails"

4/5

What do you like best about Polymail?

The most effective issue about polymail is a chance to observe mail. You'll be able to incorporate a number of email accounts from distinct provider supplies. It really is clear, neat as well as the Person Interface is simply wonderful after you will get utilized to it. Review collected by and hosted on G2.com.

What do you dislike about Polymail?

The Interface is kind of puzzling to the new end users. It is quite expensive for somebody that is a school college student Review collected by and hosted on G2.com.

Recommendations to others considering Polymail:

Just try with Demo edition. It really is very good. You ought to give it a try out Review collected by and hosted on G2.com.

What problems is Polymail solving and how is that benefiting you?

I could simply deal with emails from diverse providers gives. From my higher education e-mail to non-public and operate connected e-mails, almost everything was at one particular area. It supported Labels to categorize the e-mails. The choice to trace my e-mails was the point I discovered unique Review collected by and hosted on G2.com.

Isabella H.

Digital Media & Marketing Coordinator

Mid-Market (51-1000 emp.)

6/17/2019

"My favourite email client... ever!"

5/5

What do you like best about Polymail?

I love that I can have several email accounts in the one client that displays messages from all accounts in one inbox. It makes my life with several different email accounts SO much easier! I regularly am at inbox zero with almost no extra hard work on my part after using Polymail. Review collected by and hosted on G2.com.

What do you dislike about Polymail?

I don't like using Polymail on a web browser, the experience isn't as good. But that being said, the mobile and desktop apps are awesome! Review collected by and hosted on G2.com.

Recommendations to others considering Polymail:

If you use multiple email accounts and spend a lot of time using email for work or personal use, I can't recommend Polymail highly enough. It's honestly changed the way I work completely and I can't stop recommending it to everyone I know! Review collected by and hosted on G2.com.

What problems is Polymail solving and how is that benefiting you?

Consolidating many email accounts into one inbox is life changing for me working in digital media. I also love that I can schedule emails to send at a particular time, set reminders to follow up on emails I've sent and to read emails I've received at another time. Review collected by and hosted on G2.com.