Vocus.io Reviews

No bells and whistles; does exactly what it advertises. Great customer support too, whenever I encounter a bug, the team keeps going back and forth with me until we've found a solution.

I don't like that it is not always accurate as to which party is opening the email (this is problematic when there are 5 different parties cc-d and you can't really tell who opened it). That being said, because most emails are just me and one other recipient, it hasn't affected me much.

Lead conversion. I look to when prospects are checking proposals and follow up with them accordingly. It has greatly helped in increasing conversions because I have a better understanding of whether they are considering it (opening email multiple times), received it but haven't opened it, etc.

Its a really great product, really help us to unify process, sales strategy, and support. We utilise this product to automate email tracking into Salesforce - does this automatically and much more.

We really like the UI and the way it is designed, It stays out of your way yet there when you need it.

So far is a good product, but we are just early users, we need more time to know better the capabilities,

I knew a teams with problems not receiving the right links (different domains) which can be frustrating, but we so far dont have this problem yet.

Vocus.io is truly an effective email management tool to help you to increase the productivity of your sales and support processes. Great solution for small teams looking to scale operations and reduce the time of follow-up. The company offers a 30-day free trial and then $4.99 per month or the Professional pack that has a limited offer of $7.99.

Customer support, sales strategy, and databases. I love having the snippets tool for only a month. It's a great tool love how it works through chrome/gsuite, We really like the "Snippets" feature. Perfect shortcut for small business owners who are just getting into networking.

Another important featurel is the ability to automate followups. We all know that followup emails certainly double the chance of getting a response, but many times, the day-to-day business activities hinder effective followup of emails.

Vocus is easy to use and cost friendly email tracking tool. In terms of speed it is faster than some of the most prominent players in the market.

I think the notification section in the dashboard can be better in terms of UI.

I think its the best you can get at this price. It has helped Peoplecart - A Reward and Recognition Software a lot.

Peoplecart (www.peoplecart.com) has been using Vocus.io since many months. It has helped us in our sales initiative a lot.

Vocus is a great place to track email activity. I also use it to access team templates when writing emails! It's a great place to house all things Lessonly Client Experience info. Plus, love the email tracking features.

No major dislikes! This handles everything I want it to handle.

Need a place to store email templates and track clicks and views.

I like the features that allow for name lookup. Sometimes I type in a persons name in an address book and cant find it, but when I use Vocus it helps me find the person with little efforts.

Spelling and grammar check is not very good compared to other extensions

Really like it overall, once you are familiar with the tools (especially the email tracking) it can be easy to use. My least favorite feature is the templates, wish they were a little bit more customizable

I use it to organize some of my business emails and ensure that it is organized so it doesnt take me forever to manage my emails.

We moved from Yesware to Vocus.io. (firstly, for a monthly plan instead of annual payment)

Vocus.io is cheaper and really excellent for most of the features (snippets, mail merge, follow up, open/clic tracking...).

Snippet forward slash only works with US-English keyboards (for the snippet shortcut). Other than this, there really aren't any downsides.

Really nice for mail merge, follow up, open/clic tracking...

Unlike other sales e-mail platforms, integration with Gmail is very well designed !

Tracking is so helpful.

E-mail reminders are easy to set and provide followup in future. Reply tracking seems to work pretty well.

Some bugs.

It's not so quick.

Would love to see better integration for importing/exporting contacts/leads from Salesforce

Sharing part can be improve.

check bad points

Targeted automation.

Vocus has an intuitive way of buildling media lists. It has also expanded its offerings as the media has evolved.

Sometimes the database seems a little off-base. Names come up on lists that you know should not be there,

Review the media lists once you have downloaded it to make sure you are not missing anyone or have someone who really does not belong on that list.

Vocus helps us target the correct media outlets and journalists to get our stories out.

Eliminates the headache out of automated personalized followups !

Love the Custom PDF attachment in Mail merge

Slightly clunky interface which is a little slow at times !

B2B Sales Automation. Higher open rate, response rate and closed deals

I love that it gives me SO much more power over my gmail and email activities!

Sometimes it freezes my chrome but most of the time it's fine

nope. all good!

Helps remind me to follow up with people, schedules emails to be sent during hours I don't work, etc.