Vocus.io Reviews & Product Details

Vocus.io Overview

What is Vocus.io?

Vocus.io is an all-in-one solution for Gmail outreach. It is a Chrome extension that adds many features including email and link tracking (per-recipient), automated followups, reminders, templates, mail merge, scheduling, name-to-email search, meeting coordination, analytics, and team sharing and activity dashboards.

Vocus.io Details
Website
Product Description

Vocus.io is an all-in-one solution for Gmail outreach. It is a Chrome extension that adds many features including email and link tracking (per-recipient), automated followups, reminders, templates, mail merge, scheduling, name-to-email search, meeting coordination, analytics, and team sharing and activity dashboards.


Seller Details
Seller
Vocus.io
Company Website
Year Founded
2016
HQ Location
N/A
Twitter
@vocusapp
712 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®

Overview Provided by:
Founder, Vocus.io
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Vocus.io Reviews

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UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The easy of use and the features that can save you lots of time Review collected by and hosted on G2.com.

What do you dislike?

Bugs. Lack of features comparing with other tools. Analytics are not good compared with others. The dashboard to manage snippets, follow-ups, and other features is not user-friendly. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are looking for Stats from the sent emails this is not the best option, but if you're just looking for a tool to help you with follow-ups it is good enough. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Tracking sent emails and openings, getting stats, sending personalized emails with follow-ups, send campaigns, etc Review collected by and hosted on G2.com.

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UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Vocus provides an excellent way of sending automatic follow up emails and email cadences, so you don't have to manually snooze and write them. They also provide handy snippets to include in emails and use the contact's name or company. Review collected by and hosted on G2.com.

What do you dislike?

I have had Vocus crash or hang a few times and the browser extension sometimes seems to crash Gmail or not work at all. I hope that the team puts some effort into adding performance and stability improvements. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Vocus is definitely a choice to consider if you're looking for a solid email tracking and follow-up management tool. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Vocus allows me to set up automatic email follow-ups and make sure I don't forget to send an email. It also has handy email tracking features. Overall, it is a great assistant when using email. Review collected by and hosted on G2.com.

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AH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Its a really great product, really help us to unify process, sales strategy, and support. We utilise this product to automate email tracking into Salesforce - does this automatically and much more.

We really like the UI and the way it is designed, It stays out of your way yet there when you need it. Review collected by and hosted on G2.com.

What do you dislike?

So far is a good product, but we are just early users, we need more time to know better the capabilities,

I knew a teams with problems not receiving the right links (different domains) which can be frustrating, but we so far dont have this problem yet. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Vocus.io is truly an effective email management tool to help you to increase the productivity of your sales and support processes. Great solution for small teams looking to scale operations and reduce the time of follow-up. The company offers a 30-day free trial and then $4.99 per month or the Professional pack that has a limited offer of $7.99.

Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Customer support, sales strategy, and databases. I love having the snippets tool for only a month. It's a great tool love how it works through chrome/gsuite, We really like the "Snippets" feature. Perfect shortcut for small business owners who are just getting into networking.

Another important featurel is the ability to automate followups. We all know that followup emails certainly double the chance of getting a response, but many times, the day-to-day business activities hinder effective followup of emails.

Review collected by and hosted on G2.com.

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UM
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the features that allow for name lookup. Sometimes I type in a persons name in an address book and cant find it, but when I use Vocus it helps me find the person with little efforts. Review collected by and hosted on G2.com.

What do you dislike?

Spelling and grammar check is not very good compared to other extensions Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Really like it overall, once you are familiar with the tools (especially the email tracking) it can be easy to use. My least favorite feature is the templates, wish they were a little bit more customizable Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I use it to organize some of my business emails and ensure that it is organized so it doesnt take me forever to manage my emails. Review collected by and hosted on G2.com.

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Client Experience Manager
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Vocus is a great place to track email activity. I also use it to access team templates when writing emails! It's a great place to house all things Lessonly Client Experience info. Plus, love the email tracking features. Review collected by and hosted on G2.com.

What do you dislike?

No major dislikes! This handles everything I want it to handle. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Need a place to store email templates and track clicks and views. Review collected by and hosted on G2.com.

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UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I love that it gives me SO much more power over my gmail and email activities! Review collected by and hosted on G2.com.

What do you dislike?

Sometimes it freezes my chrome but most of the time it's fine Review collected by and hosted on G2.com.

Recommendations to others considering the product:

nope. all good! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Helps remind me to follow up with people, schedules emails to be sent during hours I don't work, etc. Review collected by and hosted on G2.com.

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Digital Marketing Manager
Human Resources
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Vocus is easy to use and cost friendly email tracking tool. In terms of speed it is faster than some of the most prominent players in the market. Review collected by and hosted on G2.com.

What do you dislike?

I think the notification section in the dashboard can be better in terms of UI. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I think its the best you can get at this price. It has helped Peoplecart - A Reward and Recognition Software a lot. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Peoplecart (www.peoplecart.com) has been using Vocus.io since many months. It has helped us in our sales initiative a lot. Review collected by and hosted on G2.com.

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Co-founder
Design
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

No bells and whistles; does exactly what it advertises. Great customer support too, whenever I encounter a bug, the team keeps going back and forth with me until we've found a solution. Review collected by and hosted on G2.com.

What do you dislike?

I don't like that it is not always accurate as to which party is opening the email (this is problematic when there are 5 different parties cc-d and you can't really tell who opened it). That being said, because most emails are just me and one other recipient, it hasn't affected me much. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Lead conversion. I look to when prospects are checking proposals and follow up with them accordingly. It has greatly helped in increasing conversions because I have a better understanding of whether they are considering it (opening email multiple times), received it but haven't opened it, etc. Review collected by and hosted on G2.com.

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UL
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Vocus has an intuitive way of buildling media lists. It has also expanded its offerings as the media has evolved. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes the database seems a little off-base. Names come up on lists that you know should not be there, Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Review the media lists once you have downloaded it to make sure you are not missing anyone or have someone who really does not belong on that list. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Vocus helps us target the correct media outlets and journalists to get our stories out. Review collected by and hosted on G2.com.

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Head of Data Science
Internet
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Eliminates the headache out of automated personalized followups !

Love the Custom PDF attachment in Mail merge Review collected by and hosted on G2.com.

What do you dislike?

Slightly clunky interface which is a little slow at times ! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

B2B Sales Automation. Higher open rate, response rate and closed deals Review collected by and hosted on G2.com.

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UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

We moved from Yesware to Vocus.io. (firstly, for a monthly plan instead of annual payment)

Vocus.io is cheaper and really excellent for most of the features (snippets, mail merge, follow up, open/clic tracking...). Review collected by and hosted on G2.com.

What do you dislike?

Snippet forward slash only works with US-English keyboards (for the snippet shortcut). Other than this, there really aren't any downsides. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Really nice for mail merge, follow up, open/clic tracking... Review collected by and hosted on G2.com.

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EM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Unlike other sales e-mail platforms, integration with Gmail is very well designed !

Tracking is so helpful.

E-mail reminders are easy to set and provide followup in future. Reply tracking seems to work pretty well. Review collected by and hosted on G2.com.

What do you dislike?

Some bugs.

It's not so quick.

Would love to see better integration for importing/exporting contacts/leads from Salesforce

Sharing part can be improve. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

check bad points Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Targeted automation. Review collected by and hosted on G2.com.

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Vocus.io Categories on G2