Vocus.io Reviews & Product Details

The easy of use and the features that can save you lots of time Review collected by and hosted on G2.com.

Bugs. Lack of features comparing with other tools. Analytics are not good compared with others. The dashboard to manage snippets, follow-ups, and other features is not user-friendly. Review collected by and hosted on G2.com.

Vocus provides an excellent way of sending automatic follow up emails and email cadences, so you don't have to manually snooze and write them. They also provide handy snippets to include in emails and use the contact's name or company. Review collected by and hosted on G2.com.

I have had Vocus crash or hang a few times and the browser extension sometimes seems to crash Gmail or not work at all. I hope that the team puts some effort into adding performance and stability improvements. Review collected by and hosted on G2.com.

Its a really great product, really help us to unify process, sales strategy, and support. We utilise this product to automate email tracking into Salesforce - does this automatically and much more.

We really like the UI and the way it is designed, It stays out of your way yet there when you need it. Review collected by and hosted on G2.com.

So far is a good product, but we are just early users, we need more time to know better the capabilities,

I knew a teams with problems not receiving the right links (different domains) which can be frustrating, but we so far dont have this problem yet. Review collected by and hosted on G2.com.

I like the features that allow for name lookup. Sometimes I type in a persons name in an address book and cant find it, but when I use Vocus it helps me find the person with little efforts. Review collected by and hosted on G2.com.

Spelling and grammar check is not very good compared to other extensions Review collected by and hosted on G2.com.

Vocus is a great place to track email activity. I also use it to access team templates when writing emails! It's a great place to house all things Lessonly Client Experience info. Plus, love the email tracking features. Review collected by and hosted on G2.com.

No major dislikes! This handles everything I want it to handle. Review collected by and hosted on G2.com.

I love that it gives me SO much more power over my gmail and email activities! Review collected by and hosted on G2.com.

Sometimes it freezes my chrome but most of the time it's fine Review collected by and hosted on G2.com.

Vocus is easy to use and cost friendly email tracking tool. In terms of speed it is faster than some of the most prominent players in the market. Review collected by and hosted on G2.com.

I think the notification section in the dashboard can be better in terms of UI. Review collected by and hosted on G2.com.

No bells and whistles; does exactly what it advertises. Great customer support too, whenever I encounter a bug, the team keeps going back and forth with me until we've found a solution. Review collected by and hosted on G2.com.

I don't like that it is not always accurate as to which party is opening the email (this is problematic when there are 5 different parties cc-d and you can't really tell who opened it). That being said, because most emails are just me and one other recipient, it hasn't affected me much. Review collected by and hosted on G2.com.

Vocus has an intuitive way of buildling media lists. It has also expanded its offerings as the media has evolved. Review collected by and hosted on G2.com.

Sometimes the database seems a little off-base. Names come up on lists that you know should not be there, Review collected by and hosted on G2.com.

Eliminates the headache out of automated personalized followups !

Love the Custom PDF attachment in Mail merge Review collected by and hosted on G2.com.

Slightly clunky interface which is a little slow at times ! Review collected by and hosted on G2.com.

We moved from Yesware to Vocus.io. (firstly, for a monthly plan instead of annual payment)

Vocus.io is cheaper and really excellent for most of the features (snippets, mail merge, follow up, open/clic tracking...). Review collected by and hosted on G2.com.

Snippet forward slash only works with US-English keyboards (for the snippet shortcut). Other than this, there really aren't any downsides. Review collected by and hosted on G2.com.

Unlike other sales e-mail platforms, integration with Gmail is very well designed !

Tracking is so helpful.

E-mail reminders are easy to set and provide followup in future. Reply tracking seems to work pretty well. Review collected by and hosted on G2.com.

Some bugs.

It's not so quick.

Would love to see better integration for importing/exporting contacts/leads from Salesforce

Sharing part can be improve. Review collected by and hosted on G2.com.