Uptics Reviews & Product Details

There is nothing I particularly like about it. Review collected by and hosted on G2.com.

Half of their platform doesn't work half the time, it's completely unintuitive, and I've been extremely disappointed by the customer support too. They haven't responded to tickets. I raised six months ago. Review collected by and hosted on G2.com.

There are a lot of great features and other have used this with success Review collected by and hosted on G2.com.

Paid almost $3000 for nothing.

I used the account maybe 2hrs worth setting everything up, everything was changed again because of esp settings. Outside of uptics control but their system is no robust enough to handle ongoing updates from esp. I know their platform works for others but for a new user and a small business this was a very bad experience. If your new and don't know what your doing per say you are left to figure it out of course. And the support will take 3-7 days to get back to you on anything and is dodgy about helping. Review collected by and hosted on G2.com.

Uptics has made sales automation effortless for our team. The platform's automation capabilities have allowed us to eliminate manual tasks, saving us time and resources. Launching outbound campaigns and nurturing leads has never been smoother. The software's all-in-one approach simplifies the entire sales process, from lead generation to deal closure. Uptics has not only increased our team's efficiency but has also positively impacted our bottom line by driving top-line revenue. If you're looking for a user-friendly and effective sales automation platform, Uptics is the answer. Review collected by and hosted on G2.com.

While Uptics is an extremely helpful tool, a few things could be improved. For example, it would be great if Uptics offered more automation features, so you could spend less time on administrative tasks and more time selling. Review collected by and hosted on G2.com.

The dynamic deliverability and personalization tools are top notch. They have been thoughtful about how to send outreach emails in an effective way while having other features to help convert prospects into customers. Review collected by and hosted on G2.com.

The biggest problem I have is the limited focus on email, leaving out a thoughtful omnichannel approach that works for more industries and sales processes. Also The limited focus on integrations. A tool like this should be able to sync and automate certain actions with other platforms that are used to engage with leads and customers. I would love to natively able to push and pull activity like dispositioned calls, email opens/clicks/replys, visits, appointments, etc, across different CRM systems and sales/marketing software. Review collected by and hosted on G2.com.

I like that everything is integrated so well. Usually, they have parts of the sales process in a program, yet sometimes the parts don't actually "talk" to each other. Uptics' parts work well together. It was as if the program was built by someone who has been successful at sales (oh, their CEO is a successful salesperson). This program can keep a salesperson on track, whether that salesperson is an experienced pro or an entrepreneur who is scared of sales. So, I focus on the sales aspect of the software (I like sales), but it integrates emails, phone calls, notes, progress of the prospect and tasks - and it does so extremely well.

I bought this software to use in a start-up that I'm involved in. I didn't want to use my other sales software with this start-up because I didn't want to have this start-up messing up my other sales software. So, I bought the bare minimum and waited to implement it. Well, when I did implement Uptics I was blown away. This software is easy to use and way ahead of the other software that I was using. I honestly think that an entrepreneur with no sales skills could implement this software and have major success. In fact, this software could take someone who has a lot of trepidation with sales and help them enjoy selling. Now I want to replace my the sales software in my other companies with Uptics. Review collected by and hosted on G2.com.

I don't know if I can do this or not, but I use Google Voice and this program integrates its power dialer with another phone company. I would dislike it if I couldn't integrate my Google Voice number. (Remember I haven't tried this yet. This is the only negative I can find with this software.) Review collected by and hosted on G2.com.

Constantly launching new features and improving their services. Review collected by and hosted on G2.com.

They often change their business model and how they charge their users. In all fairness, they have honoured their past offers to long-term or LTD users. But, the change in the business model gives me an uneasy feeling.

Also, while their tool is always involved, the UI changes all the time and makes the relearning process a bit harder. Review collected by and hosted on G2.com.

Uptics was imagined and designed to have everything you need in a single email-sending platform, and they've succeeded.

They have all of the usual features you see in most email-sending platforms, and they up the ante by adding email warmup, spintax, email verification, campaigns, sequencing, and AI-enabled tools. If you've ever had to cobble together various disparate tools/apps/API's to get the job done, then you can relate to the delight - and value - of having it all under one well-functioning roof.

The support is terrific, not just while they're helping with whatever issue you may be having, but afterwards they follow up to ensure all is well. Many companies have support that's adequate but perhaps not stellar, and certainly no follow up. Uptics support IS stellar, they follow up, and they truly seem to care and not just go through the motions of "ticking the box" that the trouble ticket was resolved, and then on to the next one. Uptics doesn't leave you hanging or feeling unheard. Review collected by and hosted on G2.com.

Not much to dislike, really, other than the learning curve is a bit steep initially. But that's true with nearly everything in life! The robust features and capabilities require some commitment to learn, compared to less-capable platforms. That's akin to buying a Maserati which would require time to learn and master, compared to say a moped. :) Review collected by and hosted on G2.com.

We've been privileged to utilize Uptics for several years, and our appreciation for this platform has only grown. Our sales and service teams are seamlessly integrated with Uptics, fostering enhanced collaboration with our clients. The ease with which you can customize fields in the CRM is remarkable, granting a holistic view of customer interactions in a single glance.

Stay constantly informed and current on the status of your interactions, and segment leads or any other categories effortlessly. The platform's flexibility is unmatched, allowing a plethora of customization options tailored to your preferences. A standout feature? The email campaigns and sequencing capabilities. From succinct campaigns to intricate email sequences, Uptics truly shines. Moreover, the spintext feature ensures a high delivery rate by crafting unique email messages, a truly invaluable asset.

Sending emails directly from the CRM to individual contacts? Absolutely possible! Everything you need, consolidated under one digital roof. And should you need to warm up a new email address for optimum inbox delivery, Uptics' integrated WarmUp feature is at your service.

But it doesn’t end there. The relentless efforts of Patrick and the entire Uptics team continuously elevate the platform. Their recent introduction of the advanced AI feature not only simplifies communication but redefines it. Beyond just an AI writer, it offers a gamut of possibilities. And for those new to the platform, the comprehensive training section, complete with videos, ensures you hit the ground running.

I wholeheartedly recommend giving Uptics a try with their 14-day trial. I'm confident you'll echo our sentiments of admiration and satisfaction! Review collected by and hosted on G2.com.

There is not much to be honest. Maybe the starting is a bit time consuming but they offer an amazing Support and you are never alone with a problem. Review collected by and hosted on G2.com.

The UX & UI is great. The academy and support team are superb.

The features are rich, especially the dialler, which is unique for a sales tool.

The integrations are good and sequences are easy to set up and implement. Review collected by and hosted on G2.com.

I have a legacy plan that is not as generous as newer tools in terms of monthly limits. I might need to upgrade. Review collected by and hosted on G2.com.

Uptics has been phenomenal. I absolutely love everything about it Patrick and Dan and the team really make sure to take care of any issues that I may have. If you're looking for an email service provider and I highly recommend uptics for all your cold email needs. Review collected by and hosted on G2.com.

Nothing. The UI is a little clunky but that's it Review collected by and hosted on G2.com.