ServiceNow Governance, Risk, and Compliance (GRC)
ServiceNow for Governance, Risk and Compliance (GRC) is an AI-native platform that connects enterprise risk management, compliance, cyber risk, operational resilience, third-party risk management, privacy compliance, AI governance, and ESG on a single platform and data model. Designed for midsize to large enterprises in all industries, it runs every program on the same AI platform powering the rest of your business, so your teams can sense emerging risk, decide what to do about it, act before it becomes a problem, and govern everything in between. Strong operations start with knowing where your risk is and building your business to withstand it. ServiceNow helps you quantify and manage risk across your enterprise, from process failures and privacy exposure to loss events, with AI native workflows that surface issues, assess impact, and connect risk directly to the operations and processes you depend on. The strongest organizations are built to withstand disruption, not just recover from it. Designed for frameworks like DORA, ServiceNow gives you the tools to assess exposure, strengthen critical operations, and build resilience into the way your business runs. When disruption hits, the impact is minimal and recovery is fast because business continuity plans and recovery workflows are connected and in place. The cyber threat landscape is expanding faster than most organizations can track, with threats growing in volume, sophistication, and speed from every direction. ServiceNow helps you translate cyber risk into business risk you can act on, with continuous control monitoring, risk quantification, and visibility into third-party exposure. Because everything runs on one platform, cyber risk data has the business context you need to make faster, more confident decisions. ServiceNow also gives you visibility into third-party risk across the full relationship lifecycle, so you always know where your risk is and can act before it becomes a problem. With AI-native assessments and real-time risk scoring, your vendor ecosystem never becomes a blind spot. Regulatory expectations are expanding faster than most compliance programs were built to handle. New frameworks, evolving privacy laws, and emerging AI regulations mean your team is constantly absorbing change while keeping existing obligations current. ServiceNow brings your entire compliance program onto one platform, from regulatory compliance and change management to audit readiness, privacy obligations, and sustainability disclosures. And as AI regulations take effect, keeping pace becomes part of that same compliance mandate. Govern every AI asset, from ServiceNow or any third party, with the visibility and controls needed to ensure every model operates safely, ethically, and in line with regulatory requirements. ServiceNow runs everything on one platform with one data model. Risk data is always current and flows freely across every program without manual reconciliation or duplicate effort. The result is a complete, contextualized, and connected picture of risk across your enterprise.
Average Rating: 4.2/5.0
Total Reviews: 116
How Do G2 Users Rate ServiceNow Governance, Risk, and Compliance (GRC)?
- Ease of Admin: 7.7/10 (Category avg: 8.7/10)
Who Is the Company Behind ServiceNow Governance, Risk, and Compliance (GRC)?
- Seller: ServiceNow
- Company Website:
- Year Founded: 2004
- HQ Location: Santa Clara, CA
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Twitter: @servicenow
55,548 Twitter followers -
LinkedIn® Page: www.linkedin.com
35,078 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Banking, Consulting
- Company Size: 45% Large, 17% Medium
What Do G2 Reviewers Say About ServiceNow Governance, Risk, and Compliance (GRC)?
AI-generated summary from verified user reviews
Pros
- Users value the automation capabilities of ServiceNow GRC, enhancing efficiency in ESG reporting and analytics.
- Users value the unified platform for ESG management that enhances compliance and streamlines reporting and analytics.
- Users value the automation and integration capabilities of ServiceNow ESG Management for seamless ESG tracking and compliance.
- Users value the efficiency of real-time risk management with ServiceNow GRC, enhancing transparency and minimizing manual efforts.
- Users value the efficiency improvement offered by ServiceNow GRC, enhancing risk management and compliance effectively in real time.
Cons
- Users find the complex setup of ServiceNow GRC time-consuming and requiring substantial resource investment.
- Users find the expensive nature of ServiceNow GRC challenging, yet many believe it's worth the investment.
- Users find the learning curve steep, as the concepts are complicated and navigation can be challenging.
- Users find the learning difficulty of ServiceNow GRC challenging due to its complex concepts and navigation.
- Users find the limited customization options in ServiceNow GRC challenging for tailoring to specific organizational needs.
What Are Recent G2 Reviews of ServiceNow Governance, Risk, and Compliance (GRC)?
"Best GRC solution on the market"
Rating: 5.0/5.0 stars
— Mil S.
"Centralized GRC Platform for Enterprise Risk and Compliance Management"
Rating: 5.0/5.0 stars
— Hitesh S.

