Ethyca Reviews & Product Details

The support team at Ethyca is extremely helpful, hands-on, and responsive. They even worked with our legal counsel to make sure our privacy policy was accurate and up to date. They are truly experts in data privacy. Review collected by and hosted on G2.com.

There is quite a bit of setup required if your company uses many services, but Ethycas thorough integration documentation makes the setup very straightforward Review collected by and hosted on G2.com.

Prior to using Ethyca, privacy management was a difficult and time-consuming task. We had spreadsheet after spreadsheet trying to keep track of who requested what, and when. With Ethyca, privacy management is a breeze. Their platform is intuitive and makes data management a less daunting task.

I know our customers respect and appreciate the easy-to-understand consent management center on our website, which was made possible through using Ethyca. Before, our customers had to go through a much more confusing process to obtain their information.

In addition to the platform and its functionality, the Ethyca team is absolutely wonderful. Cillian, Sam, and Rachel are amazing and have been there for us every step of the way. From the start, they were willing to go above and beyond to show how they could help us. Now that we are customers, I find it is so easy to get in touch with the team for any questions I might have. Review collected by and hosted on G2.com.

We are on the basic plan, which means we do not have any integrations hooked up and have to pull some data manually, i.e. Klayvio, Attentive, etc. We considered moving up to the PRO plan, but we wish there was a plan in between basic and pro that provided some automation, while still reverting back to the basic features. Review collected by and hosted on G2.com.

The data mapping ability from many interconnected systems and being able to see it visually is incredible. The data flow tool is handy from a system topology standpoint to see how data interacts with our environment. Review collected by and hosted on G2.com.

From an administrative standpoint, Ethyca lacks SSO / SCIM support as of yet. Review collected by and hosted on G2.com.

The ethyca team is very resourceful and diligent on improving their platform's performance. Review collected by and hosted on G2.com.

Not much. Pretty awesome service. Team is super helpful Review collected by and hosted on G2.com.

The support and education that the Ethyca provides right off the bat. Ethyca went above and beyond to help my team understand compliance. Review collected by and hosted on G2.com.

How difficult it is to navigate GDPR and CCPA compliance as a whole. Understanding how to ensure how company compliance is a difficult task. Review collected by and hosted on G2.com.

Ethyca automates an otherwise arduous and complicated process. With Ethyca we feel secure that we are complying with legal obligations. The team is really nice, always ready to help and troubleshoot, they are also very well informed of the subject matter. Review collected by and hosted on G2.com.

Getting up and running has taken much longer than anticipated. This is partially attributed to the fact that our integration is a bit custom built. It would have been good to have known this and been more realistic to manage expectations. Review collected by and hosted on G2.com.

Ethyca has been very friendly and responsive. They have helped us address issues as they arise. Review collected by and hosted on G2.com.

Original documentation was misleading and incomplete; I believe this has been resolved. Requiring a configuration database backend for what was previously configured in a yaml file has only increased complexity for infrastructure requirements. Because of this, Atlas >=1.0 is not CI/CD friendly which to us is a step backwards from versions prior to 1.0. We have still developed a way to manage Atlas deployments with CI/CD, but it was unfortunate we needed to do this development ourselves. It also means we are more likely to be impacted by future changes and will need to continually modify our solution. Review collected by and hosted on G2.com.

Easy to manage and collect customer data requests. Review collected by and hosted on G2.com.

CCPA and other privacy policies are very much a new frontier so the whole process can be confusing. But Rachel made it easy to understand during onboarding. Review collected by and hosted on G2.com.

Ease of use of the data mapping and the clean user interface. Review collected by and hosted on G2.com.

I would like to see more regular updates on upcoming laws and regs. Review collected by and hosted on G2.com.

Their guidelines on how we could integrate. They were sharing the experience and eager to troubleshoot, deep dive to understand the problem. We had several training sessions and suggestions on how we could customize the system. Review collected by and hosted on G2.com.

Probably it was a bit confusing having just 30 minutes sessions when we had a lot of items to discuss but we agreed to have more dedicated sessions for each specific item that helped to speed up the process. Sometimes the fixes were taking time, but overall the experience is positive Review collected by and hosted on G2.com.