# Top Free Customer Journey Mapping Tools - Page 2 Check out our list of free Customer Journey Mapping Tools. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features. If you'd like to see more products and to evaluate additional feature options, compare all [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping) to ensure you get the right product. ## View Free Customer Journey Mapping Tools G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our [scoring methodologies](https://research.g2.com/g2-scoring-methodologies). **37** Customer Journey Mapping Products Available View all [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping) View all [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping) ### [Trendemon](https://www.g2.com/products/trendemon/reviews) [By Trendemon](https://www.g2.com/sellers/trendemon) [ (90)4.6 out of 5 ](https://www.g2.com/products/trendemon/reviews#reviews "Read Trendemon Reviews") Product Description Trendemon is a Web Personalization & Account-Based Orchestration solution – A goal-based journey orchestration platform is the main hub used to understand the customer journey and deliver personal **Industries:** Computer Software, Computer & Network Security · **Market Segment:** 51% Mid-Market, 27% Enterprise ![Megan D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Megan D.") MD We use TrenDemon for measuring content effectiveness, increasing conversions from website visitors and analyzing web visitor behavior. It pays for...[Read review](https://www.g2.com/products/trendemon/reviews/trendemon-review-550058) ![Asaf W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Asaf W.") AW Great tool, with great features: Targeting, reporting, content recommendations... Amazing people!!! Always there to help you and guide you and...[Read review](https://www.g2.com/products/trendemon/reviews/trendemon-review-3529243) Year Founded 2015 HQ Location Netanya, Israel Company Website https://www.trendemon.com Twitter @Trendemon LinkedIn® Page https://www.linkedin.com/company/2012024/ ### [Smaply](https://www.g2.com/products/smaply/reviews) [By Smaply](https://www.g2.com/sellers/smaply) [ (15)4.5 out of 5 ](https://www.g2.com/products/smaply/reviews#reviews "Read Smaply Reviews") Product Description A new era of journey management is here! Smaply helps organizations of all sizes and industries to manage their customer experience. A dedicated tool for journey management solves many pain points tha **Market Segment:** 53% Mid-Market, 33% Small-Business ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE We've used smaply for multiple customer journey mapping projects internally and it's an intuitive but powerful tool[Read review](https://www.g2.com/products/smaply/reviews/smaply-review-4963313) ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT Free Trial without credit card is indeed appreciated. The video tutorial at the beginning of the process are indeed helpful. Online help also...[Read review](https://www.g2.com/products/smaply/reviews/smaply-review-5050760) HQ Location Innsbruck, Austria Company Website https://smaply.com Twitter @smaplynews LinkedIn® Page https://www.linkedin.com/company/smaply/ [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) ### [cux.io](https://www.g2.com/products/cux-io/reviews) [By cux.io](https://www.g2.com/sellers/cux-io) [ (49)4.8 out of 5 ](https://www.g2.com/products/cux-io/reviews#reviews "Read cux.io Reviews") Product Description UX is a Digital Experience Analytics platform that turns user behavior into digital growth. We don’t just show you what users do – we show you why they do it. CUX combines numbers with behavioral c **Industries:** Computer Software, Marketing and Advertising · **Market Segment:** 71% Small-Business, 29% Mid-Market ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC It's a great little tool, especially given the price, but it doesn't allow enough flexibility to be your main on-site research tool.[Read review](https://www.g2.com/products/cux-io/reviews/cux-io-review-4312250) ![Le N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Le N.") LN It helps us to track and analyze most of the happened events on the customer journey. The real-time data +multi-tab recording made us choose them...[Read review](https://www.g2.com/products/cux-io/reviews/cux-io-review-4340268) Year Founded 2018 HQ Location Wroc≈Çaw, Poland Company Website https://cux.io Twitter @cux\_io LinkedIn® Page https://www.linkedin.com/company/18186403/ ### [Cxomni](https://www.g2.com/products/cxomni/reviews) [By Cxomni](https://www.g2.com/sellers/cxomni) [ (15)4.8 out of 5 ](https://www.g2.com/products/cxomni/reviews#reviews "Read Cxomni Reviews") Product Description 𝗰𝘅𝗼𝗺𝗻𝗶: 𝗧𝗵𝗲 𝗟𝗲𝗮𝗱𝗶𝗻𝗴 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗝𝗼𝘂𝗿𝗻𝗲𝘆 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺 cxomni is the leading Customer Journey Management platform that empowers organizations to optimize customer experiences through advanced jou **Market Segment:** 40% Enterprise, 40% Small-Business ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") CC With cxomni I can manage customer journeys end-to-end. I can connect data points in real time and the new AI feature provides easy access to the...[Read review](https://www.g2.com/products/cxomni/reviews/cxomni-review-11022296) PH cxomnimakes it easy for different teams to collaborate on journeys, and the shared workspace keeps everyone aligned. Its integrates with our VoC...[Read review](https://www.g2.com/products/cxomni/reviews/cxomni-review-11409255) Year Founded 2014 HQ Location Munich, Bavaria Company Website https://cxomni.net/ LinkedIn® Page https://de.linkedin.com/company/cxomni ### [Custellence](https://www.g2.com/products/custellence/reviews) [By Custellence](https://www.g2.com/sellers/custellence) [ (11)4.3 out of 5 ](https://www.g2.com/products/custellence/reviews#reviews "Read Custellence Reviews") Product Description 𝗖𝘂𝘀𝘁𝗲𝗹𝗹𝗲𝗻𝗰𝗲 𝗶𝘀 𝘁𝗵𝗲 #𝟭 𝘄𝗮𝘆 𝘁𝗼 𝗰𝗿𝗲𝗮𝘁𝗲 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗷𝗼𝘂𝗿𝗻𝗲𝘆𝘀 𝘁𝗵𝗮𝘁 𝗱𝗲𝗹𝗶𝘃𝗲𝗿 𝗿𝗲𝘀𝘂𝗹𝘁𝘀. The intuitive interface with the mapping smartness and flexible layout, let you create your customer journey maps in no ti **Market Segment:** 55% Enterprise, 27% Mid-Market ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT The tool is easy to use. Free Tier to Trial without cost and a credit card is appreciated. Good to see that there are sample templates to get...[Read review](https://www.g2.com/products/custellence/reviews/custellence-review-5053348) ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH The ideation template was easy to create the customer journey in no time. The process was intuitive. A free online trial version without credit...[Read review](https://www.g2.com/products/custellence/reviews/custellence-review-5234264) Year Founded 2015 HQ Location Stockholm, SE Company Website https://www.custellence.com/create Twitter @custellence LinkedIn® Page https://www.linkedin.com/company/10317331 ### [Zoho Marketing Automation](https://www.g2.com/products/zoho-marketing-automation/reviews) [By Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) [ (114)4.2 out of 5 ](https://www.g2.com/products/zoho-marketing-automation/reviews#reviews "Read Zoho Marketing Automation Reviews") Product Description Zoho Marketing Automation is an all-in-one marketing automation platform trusted by over 100K+ users worldwide to simplify and automate campaigns across multiple channels like, email, SMS, WhatsApp, **Users:** Marketing Manager · **Industries:** Marketing and Advertising, Information Technology and Services · **Market Segment:** 58% Small-Business, 34% Mid-Market ![Karthik R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karthik R.") KR Behavioural Targeting is one of the best features in Zoho Marketing automation tool[Read review](https://www.g2.com/products/zoho-marketing-automation/reviews/zoho-marketing-automation-review-7257026) ![Krunal S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krunal S.") KS It is simple to use, powerful. I can easily manage automation for my marketing activities.[Read review](https://www.g2.com/products/zoho-marketing-automation/reviews/zoho-marketing-automation-review-8576519) Year Founded 1996 HQ Location Austin, TX Company Website https://www.zoho.com Twitter @Zoho LinkedIn® Page https://www.linkedin.com/company/38373/ Phone +1 (888) 900-9646 ### [Netmera](https://www.g2.com/products/netmera/reviews) [By Netmera](https://www.g2.com/sellers/netmera) [ (49)4.3 out of 5 ](https://www.g2.com/products/netmera/reviews#reviews "Read Netmera Reviews") Product Description Netmera is a customer data and engagement platform for enterprise marketing, product, and CX teams in banking, fintech, telecoms, retail, media, and e-commerce. Data collection, omnichannel campaign e **Industries:** Financial Services, Telecommunications · **Market Segment:** 39% Small-Business, 33% Mid-Market ![Abhijeet .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhijeet .") A It is best due to Following Feature: 1) Help in Automation in Marketing. 2) Nice Support in case of any Issue. 3)Easy to understand the...[Read review](https://www.g2.com/products/netmera/reviews/netmera-review-6970329) Year Founded 2010 HQ Location İstanbul, TR Company Website https://netmera.com Twitter @netmera LinkedIn® Page https://www.linkedin.com/company/netmera ### [Boardmix](https://www.g2.com/products/boardmix/reviews) [By BOYUN TECHNOLOGY LIMITED](https://www.g2.com/sellers/boyun-technology-limited) [ (23)4.5 out of 5 ](https://www.g2.com/products/boardmix/reviews#reviews "Read Boardmix Reviews") Product Description Boardmix is an innovative online whiteboard that enables seamless brainstorming, discussion, and collaborative creation. Harness the power of AI and redefine your remote work experience. **Market Segment:** 65% Small-Business, 39% Mid-Market ![Mohammed A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohammed A.") MA I really liked the interface of Boardmix when I first saw it. I have used many other whiteboard tools for collaboration. When I first started using...[Read review](https://www.g2.com/products/boardmix/reviews/boardmix-review-9157722) ![Pavan A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pavan A.") PA Boardmix's user-friendly interface stands out from other whiteboard tools I've tried. While I found many of them initially confusing, Boardmix is...[Read review](https://www.g2.com/products/boardmix/reviews/boardmix-review-9187224) HQ Location Hong Kong, HK Company Website https://boardmix.com/ LinkedIn® Page https://www.linkedin.com/company/boardmix/ ### [Odyssiant](https://www.g2.com/products/odyssiant/reviews) [By Odyssiant](https://www.g2.com/sellers/odyssiant) [ (4)4.9 out of 5 ](https://www.g2.com/products/odyssiant/reviews#reviews "Read Odyssiant Reviews") Product Description Odyssiant is an AI visibility and answer optimisation platform that helps brands measure and improve how they appear in AI-generated answers. It runs structured “audit” prompt libraries across multipl **Market Segment:** 75% Small-Business, 25% Mid-Market ![Phil P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Phil P.") PP Odyssiant has a thought-provoking text blurb on their site: "Define your Personas – and they are not segments and may not be already on the shelf!"...[Read review](https://www.g2.com/products/odyssiant/reviews/odyssiant-review-5199229) ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM I like that it highlights product visibility, not just brand.[Read review](https://www.g2.com/products/odyssiant/reviews/odyssiant-review-12593335) Year Founded 2013 HQ Location Alton, GB Company Website https://odyssiant.com LinkedIn® Page https://www.linkedin.com/company/odyssiant Ownership Private ### [Cemantica](https://www.g2.com/products/cemantica/reviews) [By Cemantica](https://www.g2.com/sellers/cemantica) [ (3)5.0 out of 5 ](https://www.g2.com/products/cemantica/reviews#reviews "Read Cemantica Reviews") Product Description A scalable Customer Experience management platform designed by certified CX professionals. Cemantica supports the full CX journey—from strategy through execution. Begin by mapping your customer journe **Market Segment:** 100% Mid-Market ![Abhinav R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhinav R.") AR It is the best mapping software that helps in mapping, making it very easy to map.[Read review](https://www.g2.com/products/cemantica/reviews/cemantica-review-5250571) ![Saurabh J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saurabh J.") SJ It became very easy for me after Cemantica to organize projects and my business functions in very easy manner[Read review](https://www.g2.com/products/cemantica/reviews/cemantica-review-5256557) Year Founded 2018 HQ Location Levallois-Perret, FR Company Website https://www.cemantica.com/ LinkedIn® Page https://www.linkedin.com/company/Cemantica/ ### [CXDeployer](https://www.g2.com/products/cxdeployer/reviews) [By PVSquare](https://www.g2.com/sellers/pvsquare) [ (3)3.5 out of 5 ](https://www.g2.com/products/cxdeployer/reviews#reviews "Read CXDeployer Reviews") Product Description CXDeployer is a cloud-based all-in-one solution that enables design thinking professionals to deploy and transform the customer experience by creating, sharing, and presenting the persona map, busines **Market Segment:** 67% Small-Business, 33% Mid-Market ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH The tool was easy to use and I was able to create a Journey Map for students applying to colleges. Given that there is a free trail version, it...[Read review](https://www.g2.com/products/cxdeployer/reviews/cxdeployer-review-5225266) HQ Location N/A Company Website https://ideadeployer.com LinkedIn® Page https://www.linkedin.com/company/ideadeployer/ ### [FunnelStory](https://www.g2.com/products/funnelstory/reviews) [By FunnelStory](https://www.g2.com/sellers/funnelstory) [ (13)4.8 out of 5 ](https://www.g2.com/products/funnelstory/reviews#reviews "Read FunnelStory Reviews") Product Description FunnelStory is a Customer SuperIntelligence Platform that combines enterprise structured and unstructured data to generate super­intelligence, driving a 90% reduction in surprise churn, tripling custo **Industries:** Computer & Network Security · **Market Segment:** 62% Mid-Market, 31% Small-Business ![Pawan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pawan S.") PS Really great customer service! Product is very insightful, helps with understanding key activities and signals in the trial. Easy to collect...[Read review](https://www.g2.com/products/funnelstory/reviews/funnelstory-review-9771352) ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC FunnelStory has been easy to onboard and connect with our other systems of record. Their native analytics are great and it's also straightforward...[Read review](https://www.g2.com/products/funnelstory/reviews/funnelstory-review-9774909) Year Founded 2022 HQ Location Los Altos, US Company Website https://funnelstory.ai Twitter @FunnelStory LinkedIn® Page https://www.linkedin.com/company/funnelstory/ ### [Apxor](https://www.g2.com/products/apxor/reviews) [By Apxor Technologies Pvt Ltd](https://www.g2.com/sellers/apxor-technologies-pvt-ltd) [ (14)4.4 out of 5 ](https://www.g2.com/products/apxor/reviews#reviews "Read Apxor Reviews") Product Description Apxor is a pioneering no-code digital nudging platform, designed for product and growth teams of consumer apps and websites to help increase retention and revenue. Apxor helps in enhancing user experi **Market Segment:** 57% Small-Business, 21% Mid-Market KR Apxor has helped us dwell much deeper into understanding our Users when compared to any other tools. They go the extra mile in terms of Customer...[Read review](https://www.g2.com/products/apxor/reviews/apxor-review-4196182) ![Satish M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Satish M.") SM This versatile platform is user-friendly, cost-effective, has a variety of nudges and surveys to choose from, easy to deploy, and provides...[Read review](https://www.g2.com/products/apxor/reviews/apxor-review-8135097) Year Founded 2015 HQ Location Hyderabad, Telangana Company Website https://www.apxor.com Twitter @apxormobile LinkedIn® Page https://www.linkedin.com/company/apxor/ ### [Lemnisk](https://www.g2.com/products/lemnisk/reviews) [By Lemnisk](https://www.g2.com/sellers/lemnisk) [ (10)4.4 out of 5 ](https://www.g2.com/products/lemnisk/reviews#reviews "Read Lemnisk Reviews") Product Description Lemnisk's Customer Data Platform-led personalization and real-time marketing automation solution delivers superior customer experiences that result in increased conversions, retention, and growth for **Industries:** Insurance · **Market Segment:** 50% Enterprise, 30% Mid-Market ![Siddesh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Siddesh K.") SK customization is the best thing I like about Lemnisk. I am able to have product that can be moulded as per my requirement to achieve my goals.[Read review](https://www.g2.com/products/lemnisk/reviews/lemnisk-review-2262866) Year Founded 2019 HQ Location Bangalore, Karnataka Company Website https://www.lemnisk.co/ Twitter @LemniskCo LinkedIn® Page https://www.linkedin.com/company/13692333 ### [SAP Signavio](https://www.g2.com/products/sap-signavio/reviews) [By SAP](https://www.g2.com/sellers/sap) [ (66)4.4 out of 5 ](https://www.g2.com/products/sap-signavio/reviews#reviews "Read SAP Signavio Reviews") Product Description SAP Signavio was founded in 2009, as a spin-off from the Hasso Plattner Institute in Potsdam, Germany. Its vision was to address the need for accessible and collaborative business process management t **Industries:** Information Technology and Services · **Market Segment:** 48% Enterprise, 27% Mid-Market ![Verified User in Investment Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Investment Management") UI It offers comprehensive training resources and friendly interface that make easy to navigate and work.[Read review](https://www.g2.com/products/sap-signavio/reviews/sap-signavio-review-8236824) ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") UC What I like best about SAP Signavio is its intuitive, cloud‑based process modeling — with drag‑and‑drop BPMN, great collaboration, and smart...[Read review](https://www.g2.com/products/sap-signavio/reviews/sap-signavio-review-11990022) Year Founded 1972 HQ Location Walldorf Company Website https://www.sap.com/ Twitter @SAP LinkedIn® Page https://www.linkedin.com/company/sap/ Ownership NYSE:SAP Phone +1 (800) 872-1727 [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) - [‹ Prev‹ Prev](/categories/customer-journey-mapping/free#product-list) - [1](/categories/customer-journey-mapping/free#product-list) - 2 - [3](/categories/customer-journey-mapping/free?page=3#product-list) - [Next ›Next ›](/categories/customer-journey-mapping/free?page=3#product-list)