CXDeployer is a cloud-based all-in-one solution that enables design thinking professionals to deploy and transform the customer experience by creating, sharing, and presenting the persona map, business model canvas, customer journey map, ideation, and execution management of the best idea.
Features & Functionalities:
Persona Mapping | Empathy Mapping | Customer Journey Mapping | Business Model Canvas | Ideation Management | Task Management
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Design your customer’s persona:
Create custom layout
Upload pictures
Rich Text Editor
Multiple Persona views
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Describe your customer’s thinking, feeling, fear, hope and dreams:
Map empathy for multiple personas
Compare and analyze empathy maps
Intuitive platform with zero learning curve
A complete activity log history
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Design and analyze solution’s value proposition:
Easy to organize in a page
Add multiple cards per section
Real-time collaboration
Comments and feedback
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Visualize your customer’s experience and create a professional-looking journey map:
Natural layout to quickly onboard your team
Export to PNG
Multiple lane types – Phase, Card, Bubble, Line, Image, and File
Add visuals – icon and images
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Involve and engage everyone to get ideas to improve customer experience:
Share and build on each other’s ideas
Crowd vote and score ideas
Categorize by benefit type and tag ideas
Post idea anonymously
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Manage tasks to implement the best improvement idea:
Select from a range of improvement methodologies
Pre-build tasks to get you started
Set a deadline to complete
Drag and drop task as it progresses to easily change the status
Seller
PVSquareLanguages Supported
English
Product Description
The design thinking platform for designing personas and business models, mapping customer journeys, experience innovation, and execution management to improve customer experience. Functionalities are Customer Journey Mapping, Persona Mapping, Empathy Mapping, Business Model Canvas, Ideation Management, Task Management.
Overview by
Suman S (CEO and Founder at CXDeployer.com | Innovation Enthusiast)