# Best CRM Software - Page 10 ## How Many CRM Software Products Does G2 Track? **Total Products under this Category:** 1,087 ### Category Stats (Aug 2026) - **Average Rating:** 4.39/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** PipelinePRO (+52.73%) - Among all products in this category, PipelinePRO recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank CRM Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 121,800+ Authentic Reviews - 1,087+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for CRM Software ![G2 Grid® for CRM Software plotting products by satisfaction and market presence](https://www.g2.com/categories/crm/grids.png?focus%5B%5D=506&focus%5B%5D=6227&focus%5B%5D=1619&focus%5B%5D=1174041&focus%5B%5D=576&focus%5B%5D=1934&focus%5B%5D=3296&focus%5B%5D=128650) Highlighted products: Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot Sales Hub, Pipedrive, monday CRM, Zoho CRM, ActiveCampaign, Close, and Bigin by Zoho CRM. Underlying data: [Grid® JSON](https://www.g2.com/categories/crm/grids.json?focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=pipedrive&focus%5B%5D=monday-crm&focus%5B%5D=zoho-crm&focus%5B%5D=activecampaign&focus%5B%5D=close&focus%5B%5D=bigin-by-zoho-crm) **Sponsored** ### Onpipeline Manage sales from lead to revenue. Onpipeline is an adaptable sales CRM that helps teams manage the entire sales process from lead to revenue. It brings contacts, deals, activities, quotes, approvals, e-signatures, invoices and recurring revenue into one connected platform. Onpipeline combines ease of use with flexible workflows, multiple pipelines, unlimited contacts and deals, built-in automation, reporting, integrations and an API included in every plan. It gives sales teams clear visibility, reduces reliance on disconnected tools and supports lasting customer relationships from first contact to retention and growth. Users can customize their sales pipelines to reflect their unique business needs, allowing for a more personalized approach to deal management. Additionally, the platform supports seamless integration with other business tools through APIs, ensuring that users can connect their existing systems with ease. The platform also offers automation capabilities, which help reduce manual tasks and free up time for sales teams to focus on high-priority activities. Centralized communication tools facilitate collaboration among team members, while activity scheduling features enable users to manage their time effectively. The inclusion of robust reporting and analytics tools allows users to monitor performance, assess team productivity, and generate valuable sales forecasts. Onpipeline's functionality extends to lead management, enabling users to capture and manage leads from multiple sources through web forms and web services. The platform also includes features for appointment scheduling, allowing customers to book meetings and calls directly, which can save time and streamline the sales process. Furthermore, users can create and manage quotes with ease, incorporating elements such as manager approval, stock control, client e-signatures, and customizable templates to enhance the sales experience. Overall, Onpipeline stands out in the CRM category by providing a comprehensive suite of tools that cater to the specific needs of small to midsize businesses. Its focus on automation, customization, and collaboration ensures that sales teams can work more efficiently and effectively, ultimately leading to improved customer relationships and increased sales performance. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=179&secure%5Bchosen_at%5D=2026-08-02T21%3A48%3A19Z&secure%5Bdisplayable_resource_id%5D=179&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=179&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=113342&secure%5Bresource_id%5D=179&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcrm%3Fpage%3D10%26post_lead_product%3Dpipedrive&secure%5Btoken%5D=f3855daf53f5fa2ba325e93b1a0a215c1f96d213c4801983b0cf8c3b94fbcd66&secure%5Burl%5D=https%3A%2F%2Fwww.onpipeline.com%2F%3Fsource%3Dg2&secure%5Burl_type%5D=product_website) ### [Infor Customer Relationship Management (CRM)](https://www.g2.com/pt/products/infor-customer-relationship-management-crm/reviews) Os relacionamentos com os clientes são a força motriz do seu negócio. Ao oferecer uma visão completa de cada ponto de contato com o cliente em suas equipes de vendas, marketing, atendimento ao cliente e suporte, o Infor CRM permite maximizar o impacto de cada interação—ao longo de todo o ciclo de vida do cliente—seja no escritório ou em campo. A melhor parte do Infor CRM é que ele é construído para o seu negócio. Capacidades específicas da indústria, integração profunda e flexibilidade e controle incomparáveis em como você implanta, usa e paga pela sua solução oferecem uma solução CRM de ponta sem compromissos. **Average Rating:** 3.3/5.0 **Total Reviews:** 76 #### How Do G2 Users Rate Infor Customer Relationship Management (CRM)? - **the product tem sido um bom parceiro comercial?:** 6.9/10 (Category avg: 8.9/10) - **Capacidade de fluxo de trabalho:** 5.8/10 (Category avg: 8.5/10) - **Contato & Gerenciamento de Contas:** 7.4/10 (Category avg: 8.7/10) - **Oportunidade & Gerenciamento de Pipeline.:** 6.6/10 (Category avg: 8.6/10) #### Who Is the Company Behind Infor Customer Relationship Management (CRM)? - **Vendedor:** [Infor](https://www.g2.com/pt/sellers/infor) - **Ano de Fundação:** 2002 - **Localização da Sede:** New York - **Twitter:** @Infor 18,472 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d0b3dd6227f8bf2585371eff689c32131e1d6fb4a8114161512fe1f2ec60d9bf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1711%2F&secure%5Burl_type%5D=linkedin_company_website) 22,257 funcionários no LinkedIn® - **Telefone:** 800-260-2640 #### Who Uses This Product? - **Top Industries:** Software de Computador, Tecnologia da Informação e Serviços - **Company Size:** 57% Medium, 29% Small #### What Do G2 Reviewers Say About Infor Customer Relationship Management (CRM)? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários valorizam a **fácil acessibilidade** do Infor CRM, garantindo a satisfação do cliente de qualquer lugar. - Os usuários apreciam a **facilidade de agendar** chamadas de vendas com o recurso de calendário integrado no Infor CRM. - Os usuários apreciam a **navegação fácil** que permite um login sem interrupções e melhora a satisfação do cliente. - Os usuários valorizam a **experiência de login amigável** do Infor CRM, aumentando a satisfação do cliente sem esforço. ##### Cons - Os usuários desejam um **aplicativo móvel** para o Infor CRM, destacando a necessidade de acesso mais fácil enquanto estão em movimento. - Os usuários expressam frustração com os **tempos de carregamento lentos** , tornando a navegação e as tarefas complicadas devido ao excesso de dados. #### What Are Recent G2 Reviews of Infor Customer Relationship Management (CRM)? **["Integrações Fortes do Infor para uma Plataforma Unificada de Gestão de Clientes"](https://www.g2.com/pt/survey_responses/infor-customer-relationship-management-crm-review-12917088)** **Rating:** 5.0/5.0 stars _— jamsheed I._ [Read full review](https://www.g2.com/pt/survey_responses/infor-customer-relationship-management-crm-review-12917088) **["Fácil de usar, confiável e ótimo para registros diários de ponto, excelente produto!"](https://www.g2.com/pt/survey_responses/infor-customer-relationship-management-crm-review-12700737)** **Rating:** 5.0/5.0 stars _— Reed B._ [Read full review](https://www.g2.com/pt/survey_responses/infor-customer-relationship-management-crm-review-12700737) #### What Are G2 Users Discussing About Infor Customer Relationship Management (CRM)? - [What is CRM customer Relationship Management What are the key features of CRM system?](https://www.g2.com/pt/discussions/infor-cloudsuite-customer-relationship-management-crm-what-is-crm-customer-relationship-management-what-are-the-key-features-of-crm-system) - [What are the 3 main elements of CRM software?](https://www.g2.com/pt/discussions/infor-cloudsuite-customer-relationship-management-crm-what-are-the-3-main-elements-of-crm-software) - [What does Infor CRM do?](https://www.g2.com/pt/discussions/what-does-infor-crm-do) - [What are some features of CRM?](https://www.g2.com/pt/discussions/infor-cloudsuite-customer-relationship-management-crm-what-are-some-features-of-crm) ### [Cinode](https://www.g2.com/pt/products/cinode/reviews) Cinode é a plataforma operacional impulsionada por IA para empresas de consultoria — o sistema único que conecta habilidades, vendas e planejamento de recursos para impulsionar o crescimento. Fundada em 2010, a Cinode foi criada especificamente para a indústria de consultoria para resolver suas questões mais fundamentais: Quem sabe o quê? Quem está disponível? O que podemos vender? e Como ganhamos mais negócios — mais rápido e de forma mais inteligente? Desde o primeiro contato com o cliente até o recrutamento, entrega e crescimento a longo prazo, a Cinode oferece aos líderes de consultoria insights em tempo real que impulsionam melhores decisões e resultados mensuráveis. Com gestão de habilidades intuitiva, criação instantânea de CVs, planejamento avançado de utilização e correspondência impulsionada por IA — tudo em uma única plataforma — as equipes trabalham com clareza, rapidez e confiança. Uma Plataforma Construída para o Futuro da Consultoria A Cinode reúne os blocos de construção essenciais de uma consultoria moderna: • Gestão de Habilidades e Competências – Mapeie cada habilidade, identifique lacunas e desbloqueie todo o valor de sua expertise coletiva. • CVs e Perfis Profissionais – Crie perfis de consultores personalizados e de alta qualidade em segundos para ganhar mais negócios. • Planejamento e Correspondência de Recursos – Maximize a utilização com planejamento inteligente e correspondência precisa. • Integração de Vendas e Entrega – Conecte o pipeline e a entrega para encurtar ciclos de vendas e reduzir atritos. • Parceiros e Subcontratados – Escale a entrega através da colaboração com consultores e parceiros externos. • Automação Impulsionada por IA – Automatize a captação, correspondência, insights e ações com IA, incluindo o MCP Server e chat de IA diretamente em seus dados Cinode. Uma Rede Global em Crescimento A Cinode não é apenas uma plataforma — é um ecossistema. Hoje, a Cinode conecta uma rede de mais de 9.000 empresas de consultoria, permitindo colaboração, busca de parceiros e acesso a um pool mais amplo de habilidades quando a demanda atinge o pico. Por que Cinode As empresas de consultoria usam a Cinode para: • responder a solicitações de clientes em minutos em vez de dias, • melhorar a utilização e a rentabilidade, • engajar consultores com melhor correspondência e transparência, e • escalar seus negócios com confiança baseada em dados. Com sede em Estocolmo, a Cinode é confiada por empresas de consultoria em toda a Europa e além — ajudando dezenas de milhares de consultores a corresponder as habilidades certas às atribuições certas, todos os dias. **Average Rating:** 4.6/5.0 **Total Reviews:** 145 #### How Do G2 Users Rate Cinode? - **the product tem sido um bom parceiro comercial?:** 9.1/10 (Category avg: 8.9/10) - **Capacidade de fluxo de trabalho:** 7.1/10 (Category avg: 8.5/10) - **Contato & Gerenciamento de Contas:** 7.6/10 (Category avg: 8.7/10) - **Oportunidade & Gerenciamento de Pipeline.:** 7.9/10 (Category avg: 8.6/10) #### Who Is the Company Behind Cinode? - **Vendedor:** [Cinode](https://www.g2.com/pt/sellers/cinode) - **Website da Empresa:** cinode.com - **Ano de Fundação:** 2010 - **Localização da Sede:** Stockholm, Sweden - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d4bd70cb61e9a31937b392a1a14862acbcb6157034b3d7e66c73b2da7262da80&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1813914&secure%5Burl_type%5D=linkedin_company_website) 24 funcionários no LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO - **Top Industries:** Tecnologia da Informação e Serviços, Consultoria - **Company Size:** 45% Small, 39% Medium #### What Do G2 Reviewers Say About Cinode? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários apreciam a **facilidade de uso** no Cinode, simplificando o gerenciamento de projetos e a criação de currículos em uma única plataforma. - Os usuários elogiam os **recursos abrangentes** do Cinode, aumentando a eficiência e a satisfação na gestão de operações de consultoria. - Os usuários adoram a **fácil criação** de portfólios e currículos, simplificando o gerenciamento de projetos e economizando tempo em propostas. - Os usuários elogiam o Cinode por seu **suporte de IA e facilidade de uso** , transformando tarefas tediosas em processos eficientes. - Os usuários valorizam o **módulo de Competências eficaz** no Cinode, que simplifica a gestão de consultores e melhora a correspondência de projetos. ##### Cons - Os usuários encontram **dificuldade de aprendizado** com o Cinode, observando que requer um investimento significativo de tempo para alcançar a proficiência. - Os usuários acham a **curva de aprendizado íngreme** com o Cinode, precisando de tempo para dominar seus recursos e funcionalidades. - Os usuários acham o processo de **gestão de habilidades demorado** no Cinode oneroso, dificultando a atualização e manutenção eficiente de CVs. - Os usuários acham **a navegação difícil** devido à interface não intuitiva e aos desafios na entrada de dados e na pesquisa. - Os usuários acham a interface do Cinode **não intuitiva** , exigindo um tempo significativo para aprender e navegar por suas funcionalidades de forma eficaz. #### What Are Recent G2 Reviews of Cinode? **["Cinode torna o trabalho irritante bastante fácil"](https://www.g2.com/pt/survey_responses/cinode-review-12366595)** **Rating:** 4.5/5.0 stars [Read full review](https://www.g2.com/pt/survey_responses/cinode-review-12366595) **["Acordos de qualidade rápidos e fáceis entre fornecedores e clientes."](https://www.g2.com/pt/survey_responses/cinode-review-12562877)** **Rating:** 5.0/5.0 stars _— CARL E._ [Read full review](https://www.g2.com/pt/survey_responses/cinode-review-12562877) #### What Are G2 Users Discussing About Cinode? - [Que melhorias você recomendaria para que o Cinode atenda melhor às suas necessidades de gerenciamento de recursos?](https://www.g2.com/pt/discussions/what-improvements-would-you-recommend-for-cinode-to-better-meet-your-resource-management-needs) ### [Keap](https://www.g2.com/pt/products/thryv-keap/reviews) Keap é uma plataforma de CRM e automação para pequenas empresas projetada para expandir seu negócio lucrativo. Com o Keap, você capturará, organizará, rastreará e nutrirá facilmente todos os seus leads para aumentar as vendas e a receita. O CRM Keap tem tudo o que você precisa para automatizar seu negócio: captura e gerenciamento de leads, automação de vendas, automação de marketing, automação de e-mail e marketing por texto. **Average Rating:** 3.9/5.0 **Total Reviews:** 28 #### How Do G2 Users Rate Keap? - **the product tem sido um bom parceiro comercial?:** 9.2/10 (Category avg: 8.9/10) - **Capacidade de fluxo de trabalho:** 9.4/10 (Category avg: 8.5/10) - **Contato & Gerenciamento de Contas:** 9.3/10 (Category avg: 8.7/10) - **Oportunidade & Gerenciamento de Pipeline.:** 9.2/10 (Category avg: 8.6/10) #### Who Is the Company Behind Keap? - **Vendedor:** [Thryv](https://www.g2.com/pt/sellers/thryv) - **Ano de Fundação:** 2012 - **Localização da Sede:** Dallas, TX - **Twitter:** @thryv 8,415 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=27887848e034bb1ec04ffc19993643ac5aba8ec3f47189ab13b2d95d7f950b19&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fthryvinc&secure%5Burl_type%5D=linkedin_company_website) 5,883 funcionários no LinkedIn® - **Propriedade:** NASDAQ: THRY #### Who Uses This Product? - **Top Industries:** Marketing e Publicidade, Treinamento e Coaching Profissional - **Company Size:** 72% Small, 24% Medium #### What Do G2 Reviewers Say About Keap? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários apreciam a **facilidade de automação** no Keap, permitindo uma gestão eficaz de tarefas e execução de campanhas sem problemas. - Os usuários adoram os **recursos avançados de automação** do Keap, permitindo uma gestão eficiente de campanhas de marketing e comunicação com clientes. - Os usuários valorizam a **facilidade de uso** do Keap, elogiando seu design intuitivo e configuração sem complicações para gerenciar tarefas. - Os usuários apreciam a **eficiência da automação** do Keap, simplificando tarefas como lembretes e gerenciamento de clientes de forma fluida. - Os usuários valorizam as **capacidades de automação** do Keap, apreciando sua eficiência em gerenciar tarefas de marketing de forma integrada. ##### Cons - Os usuários acham a **complexidade** do Keap desafiadora, especialmente para aqueles com menos contatos ou que são novos na plataforma. - Os usuários acham que o Keap é **bastante caro** em comparação com os concorrentes, o que levou alguns a buscar alternativas. - Os usuários encontram **falta de flexibilidade** no Keap, exigindo esforço e recursos significativos para uma personalização eficaz. - Os usuários acham a **curva de aprendizado íngreme** com o Keap, exigindo um esforço significativo para utilizar plenamente suas capacidades. - Os usuários encontram **limitações na flexibilidade** para faturamento, tornando-o menos adequado para pequenas empresas ou empreendedores. #### What Are Recent G2 Reviews of Keap? **["Automação Poderosa com Facilidade, mas Cara"](https://www.g2.com/pt/survey_responses/keap-review-12720086)** **Rating:** 4.5/5.0 stars _— karan k._ [Read full review](https://www.g2.com/pt/survey_responses/keap-review-12720086) **["Automação Empresarial Sem Costura e Eficiência de CRM"](https://www.g2.com/pt/survey_responses/keap-review-12701290)** **Rating:** 4.5/5.0 stars _— SHEMEKA J._ [Read full review](https://www.g2.com/pt/survey_responses/keap-review-12701290) #### What Are G2 Users Discussing About Keap? - [What is KEAP?](https://www.g2.com/pt/discussions/what-is-keap) ### [Promys](https://www.g2.com/pt/products/promys/reviews) O software Promys CRM/Help Desk/PSA para provedores de soluções de TI, MSP, Áudio Visual e Segurança Física de 10 a 2000 usuários. Promys é intuitivo e simples de implementar. Promys simplifica o fluxo de trabalho ao conectar dados entre CRM, cotações, help desk, tempo e faturamento, custo de trabalho, contratos de suporte/serviços gerenciados e gerenciamento de projetos. Relatórios e análises de KPI estão em uma classe completamente diferente. **Average Rating:** 4.7/5.0 **Total Reviews:** 12 #### How Do G2 Users Rate Promys? - **the product tem sido um bom parceiro comercial?:** 9.8/10 (Category avg: 8.9/10) #### Who Is the Company Behind Promys? - **Vendedor:** [PROMYS](https://www.g2.com/pt/sellers/promys) - **Ano de Fundação:** 2003 - **Localização da Sede:** Mississauga, Ontario - **Twitter:** @PROMYS\_PSA 126 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4514a38a011a4612bbff390cdc8edcbb58a1fd7f07fc28a80816f631b91b2e44&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F134025%2F&secure%5Burl_type%5D=linkedin_company_website) 11 funcionários no LinkedIn® #### Who Uses This Product? - **Top Industries:** Tecnologia da Informação e Serviços - **Company Size:** 58% Small, 42% Medium #### What Are Recent G2 Reviews of Promys? **["Superior, Seguro, Colaborativo de Vendas, Serviço e Ferramenta Financeira em Uma Plataforma"](https://www.g2.com/pt/survey_responses/promys-review-397474)** **Rating:** 5.0/5.0 stars _— Sandra S._ [Read full review](https://www.g2.com/pt/survey_responses/promys-review-397474) **["Muito necessária solução para o nosso negócio"](https://www.g2.com/pt/survey_responses/promys-review-631289)** **Rating:** 5.0/5.0 stars _— Terri B._ [Read full review](https://www.g2.com/pt/survey_responses/promys-review-631289) #### What Are G2 Users Discussing About Promys? - [Para que é usado o Promys?](https://www.g2.com/pt/discussions/what-is-promys-used-for) ### [eWay-CRM](https://www.g2.com/pt/products/eway-crm/reviews) Se você usa o Outlook e precisa de um CRM, você tem que experimentar o eWay-CRM. É o melhor CRM que vive diretamente dentro do Microsoft Outlook e Teams. Gerencie Clientes, Vendas, Projetos e Campanhas de Email — sem nunca sair da sua caixa de entrada. Graças à integração profunda com o Outlook, o eWay-CRM rastreia automaticamente os emails, sincroniza com seu calendário e mantém seus contatos organizados. Você vai adorar o recurso “Converter para”: basta clicar com o botão direito em qualquer email e transformá-lo em um negócio, tarefa ou contato. É rápido, simples e poderoso. E com a integração com o Microsoft Teams, colaborar com sua equipe se torna perfeito. Trabalhe de forma mais inteligente, mantenha-se organizado e mantenha tudo em um só lugar — exatamente onde você já trabalha. **Average Rating:** 4.0/5.0 **Total Reviews:** 12 #### How Do G2 Users Rate eWay-CRM? - **the product tem sido um bom parceiro comercial?:** 9.6/10 (Category avg: 8.9/10) - **Capacidade de fluxo de trabalho:** 8.3/10 (Category avg: 8.5/10) - **Contato & Gerenciamento de Contas:** 8.6/10 (Category avg: 8.7/10) - **Oportunidade & Gerenciamento de Pipeline.:** 7.2/10 (Category avg: 8.6/10) #### Who Is the Company Behind eWay-CRM? - **Vendedor:** [eWay System Ltd](https://www.g2.com/pt/sellers/eway-system-ltd) - **Ano de Fundação:** 2008 - **Localização da Sede:** Kansas City, Missouri - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1f8c078badec90ec189ab2489c6c42c7f8475602378f4fe6fd063df0f48e2dc5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2546194&secure%5Burl_type%5D=linkedin_company_website) 17 funcionários no LinkedIn® #### Who Uses This Product? - **Company Size:** 75% Small, 25% Medium #### What Do G2 Reviewers Say About eWay-CRM? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários valorizam a **automação de sincronização de calendário** no eWay-CRM, melhorando suas operações diárias e integração com aplicativos MS. - Os usuários elogiam o **suporte ao cliente responsivo e prestativo** do eWay-CRM, melhorando sua experiência geral positiva. - Os usuários acham a **facilidade de uso** do eWay-CRM excepcional, graças à integração perfeita e a uma curva de aprendizado suave. - Os usuários valorizam a **fácil personalização** do eWay-CRM, aumentando a produtividade com recursos de integração e automação sem interrupções. - Os usuários valorizam a **fácil implementação** do eWay-CRM, facilitando operações suaves e integração com outros aplicativos MS. ##### Cons - Os usuários enfrentam **problemas de salvamento** com o eWay-CRM, precisando de etapas extras para salvar e-mails enviados sem anexos. - Os usuários ocasionalmente experimentam **tempos de carregamento lentos** para a lista de Jornais, o que afeta sua experiência geral. #### What Are Recent G2 Reviews of eWay-CRM? **["Um ótimo substituto para o Microsoft Business Contact Manager (BCM)"](https://www.g2.com/pt/survey_responses/eway-crm-review-10482361)** **Rating:** 5.0/5.0 stars _— Larry B._ [Read full review](https://www.g2.com/pt/survey_responses/eway-crm-review-10482361) **["eWay ainda é uma ferramenta poderosa para operações diárias"](https://www.g2.com/pt/survey_responses/eway-crm-review-7562101)** **Rating:** 5.0/5.0 stars _— Usuário Verificado em Tecnologia da Informação e Serviços_ [Read full review](https://www.g2.com/pt/survey_responses/eway-crm-review-7562101) ### [Furious](https://www.g2.com/pt/products/furious/reviews) Furious é um ERP tudo-em-um projetado para aumentar a rentabilidade e a produtividade de empresas que vendem serviços baseados em tempo, projetos de preço fixo ou tarefas. Isso inclui agências, empresas de consultoria, empresas de serviços, empresas de serviços de TI e empresas de engenharia. Seja você um gerente ou parte da equipe operacional, o Furious apoia você durante todo o ciclo de vida do projeto — desde a criação de cotações até o planejamento de tarefas e recursos, até a faturação. A plataforma inclui vários módulos: - Gestão de vendas e projetos - Planejamento de recursos e produção - Qualidade, finanças e pré-contabilidade - Gestão de RH e fluxo de caixa Ao centralizar fluxos de trabalho e dados em um único software, o Furious se destaca como uma solução escalável capaz de apoiar todas as suas operações e impulsionar o crescimento. Com tecnologias avançadas como inteligência artificial, o Furious permite melhor previsão e gestão de equipe mais eficiente. Apesar de sua alta funcionalidade, o software continua fácil de usar, tornando a adoção tranquila em toda a sua organização. **Average Rating:** 4.5/5.0 **Total Reviews:** 20 #### How Do G2 Users Rate Furious? - **the product tem sido um bom parceiro comercial?:** 8.9/10 (Category avg: 8.9/10) - **Capacidade de fluxo de trabalho:** 8.3/10 (Category avg: 8.5/10) - **Contato & Gerenciamento de Contas:** 6.7/10 (Category avg: 8.7/10) - **Oportunidade & Gerenciamento de Pipeline.:** 7.8/10 (Category avg: 8.6/10) #### Who Is the Company Behind Furious? - **Vendedor:** [FURIOUS SQUAD](https://www.g2.com/pt/sellers/furious-squad) - **Localização da Sede:** Paris, FR - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f5f89e467f38d65820c9009d1275b80fba368a69f0d565db2584ade36b9ab02e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffurious-squad%2F&secure%5Burl_type%5D=linkedin_company_website) 27 funcionários no LinkedIn® #### Who Uses This Product? - **Top Industries:** Marketing e Publicidade - **Company Size:** 86% Small, 10% Medium #### What Do G2 Reviewers Say About Furious? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários valorizam a **eficiência da automação** do Furious, que simplifica as operações e melhora a clareza nos fluxos de trabalho da agência. - Os usuários admiram o **atendimento ao cliente responsivo** da Furious, melhorando sua experiência de integração e a eficiência das operações diárias. - Os usuários valorizam o **suporte ao cliente eficiente** da Furious, melhorando a integração e fornecendo soluções rápidas através do chatbot de IA. - Os usuários valorizam as **opções de personalização** no Furious, aprimorando operações e criando uma experiência personalizada para agências. - Os usuários valorizam a **completa centralização** das operações no Furious, aumentando a clareza e a eficiência em seus fluxos de trabalho. ##### Cons - Os usuários acham a **curva de aprendizado desafiadora** , especialmente para equipes novas nesta ferramenta complexa com recursos extensos. - Os usuários acham que a **experiência avassaladora** com o Furious pode dificultar a adaptação e complicar a integração para as equipes. - Os usuários acham que as **opções esmagadoras** podem complicar a adaptação, especialmente para equipes que não estão familiarizadas com a ferramenta. - Os usuários acham o **processo de integração demorado** , especialmente para equipes novas na plataforma com dados extensos. #### What Are Recent G2 Reviews of Furious? **["Um ERP de Agência Moderna com Visibilidade de Rentabilidade em Tempo Real"](https://www.g2.com/pt/survey_responses/furious-review-13036138)** **Rating:** 4.0/5.0 stars _— Antoine B._ [Read full review](https://www.g2.com/pt/survey_responses/furious-review-13036138) **["Use o Furious para gerenciar uma agência de A a Z"](https://www.g2.com/pt/survey_responses/furious-review-12913970)** **Rating:** 5.0/5.0 stars _— celine a._ [Read full review](https://www.g2.com/pt/survey_responses/furious-review-12913970) ### [BIGContacts](https://www.g2.com/pt/products/bigcontacts/reviews) BIGContacts CRM oferece uma solução integrada de Gestão de Contatos e Marketing por E-mail para Pequenas Empresas. Nós fornecemos as ferramentas necessárias para capturar mais leads, converter mais vendas e reter mais clientes. Estamos desbloqueando o potencial de cada pequena empresa com uma solução acessível e fácil de usar. Planos a partir de apenas $5 por usuário - por mês! **Average Rating:** 4.5/5.0 **Total Reviews:** 75 #### How Do G2 Users Rate BIGContacts? - **the product tem sido um bom parceiro comercial?:** 8.7/10 (Category avg: 8.9/10) - **Capacidade de fluxo de trabalho:** 8.2/10 (Category avg: 8.5/10) - **Contato & Gerenciamento de Contas:** 8.9/10 (Category avg: 8.7/10) - **Oportunidade & Gerenciamento de Pipeline.:** 8.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind BIGContacts? - **Vendedor:** [BigContacts](https://www.g2.com/pt/sellers/bigcontacts) - **Ano de Fundação:** 2007 - **Localização da Sede:** Victoria, BC - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f43e99d16eed75dc1827c2f2f677ab09e204940795c7088359081f543f967b1c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbigcontacts%2F&secure%5Burl_type%5D=linkedin_company_website) 1 funcionários no LinkedIn® #### Who Uses This Product? - **Who Uses This:** Proprietário - **Top Industries:** Marketing e Publicidade, Contabilidade - **Company Size:** 75% Small, 25% Medium #### What Are Recent G2 Reviews of BIGContacts? **["CRM com ótimas capacidades de automação"](https://www.g2.com/pt/survey_responses/bigcontacts-review-7635634)** **Rating:** 5.0/5.0 stars _— Usuário Verificado em Marketing e Publicidade_ [Read full review](https://www.g2.com/pt/survey_responses/bigcontacts-review-7635634) **["BIGContacts oferece a melhor funcionalidade de gestão de pipeline"](https://www.g2.com/pt/survey_responses/bigcontacts-review-7102332)** **Rating:** 5.0/5.0 stars _— Prem P._ [Read full review](https://www.g2.com/pt/survey_responses/bigcontacts-review-7102332) #### What Are G2 Users Discussing About BIGContacts? - [Para que serve o BigContacts?](https://www.g2.com/pt/discussions/what-is-bigcontacts-used-for) - 1 comment ### [ClientTether.com](https://www.g2.com/pt/products/clienttether-com/reviews) Conecte-se instantaneamente com leads gerados através de seus esforços de marketing com nossa plataforma de automação de engajamento de vendas e CRM. Envie uma mensagem de texto personalizada, receba uma chamada telefônica, envie um e-mail ou até mesmo uma caixa de brownies em 29 segundos, quando você receber um lead para maximizar a conversão de leads. Nossos clientes de franquia adoram que podem garantir 100% de acompanhamento de leads em suas redes usando nossa plataforma. Converta leads sem esforço através de nossa tecnologia automatizada de acompanhamento e agendamento. Agende compromissos, chamadas, textos e e-mails para seus clientes de acordo com o prazo e a frequência desejados. Além disso, garanta que sua equipe esteja acompanhando consistentemente cada cotação, cada oportunidade perdida e cada lead convertido. Crie relacionamentos de longo prazo e retenha clientes através de nosso programa automatizado de retenção. Envolva-se com seus clientes com o mínimo de esforço de sua parte. Agende e-mails, textos e chamadas, e envie cartões postais personalizados, cartões de agradecimento, brownies, bolas de golfe ou outros meios físicos para criar uma estratégia rica, omnicanal de retenção e reengajamento. Use nossas ferramentas integradas de gerenciamento de propostas para criar propostas bonitas ou cotações rápidas. Receba notificações quando elas forem abertas e quando seus clientes usarem nossas ferramentas de assinatura eletrônica para assinar e aprovar seu trabalho. Automatize o gerenciamento de avaliações online para garantir que você otimize sua reputação online usando nossa ferramenta de gerenciamento de reputação também. Nossa plataforma foi projetada para serviços domésticos e outras franquias e negócios de serviços. Nossa arquitetura de dados permite que sistemas de franquia implementem nossa plataforma pronta para uso sem personalização massiva para atender às suas necessidades. Proprietários de negócios e franqueadores adoram nosso pipeline visual e nossos painéis dinâmicos. Acompanhe e monitore o crescimento em fluxo de leads, atribuição de leads, progressão de vendas, atividade e taxas de fechamento em negócios de múltiplas localizações ou múltiplas unidades. **Average Rating:** 4.7/5.0 **Total Reviews:** 11 #### How Do G2 Users Rate ClientTether.com? - **the product tem sido um bom parceiro comercial?:** 10.0/10 (Category avg: 8.9/10) - **Capacidade de fluxo de trabalho:** 9.4/10 (Category avg: 8.5/10) - **Contato & Gerenciamento de Contas:** 9.6/10 (Category avg: 8.7/10) - **Oportunidade & Gerenciamento de Pipeline.:** 9.6/10 (Category avg: 8.6/10) #### Who Is the Company Behind ClientTether.com? - **Vendedor:** [ClientTether](https://www.g2.com/pt/sellers/clienttether) - **Ano de Fundação:** 2014 - **Localização da Sede:** Greater Provo Area, US - **Twitter:** @ClientTether 71 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=324fa745d82c5ed87d516345d6f45a20f21c6fb81296611c22a37d710a15b3c1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fclienttether%2Fabout&secure%5Burl_type%5D=linkedin_company_website) 12 funcionários no LinkedIn® #### Who Uses This Product? - **Company Size:** 83% Small, 17% Medium #### What Are Recent G2 Reviews of ClientTether.com? **["Resultados Fortes e ROI"](https://www.g2.com/pt/survey_responses/clienttether-com-review-4473760)** **Rating:** 5.0/5.0 stars _— Usuário Verificado em Marketing e Publicidade_ [Read full review](https://www.g2.com/pt/survey_responses/clienttether-com-review-4473760) **["Ótimo produto e ótima equipe"](https://www.g2.com/pt/survey_responses/clienttether-com-review-7835134)** **Rating:** 5.0/5.0 stars _— ADRIAN R._ [Read full review](https://www.g2.com/pt/survey_responses/clienttether-com-review-7835134) #### What Are G2 Users Discussing About ClientTether.com? - [What is ClientTether.com used for?](https://www.g2.com/pt/discussions/what-is-clienttether-com-used-for) ### [WORKetc](https://www.g2.com/pt/products/worketc/reviews) WORKetc foi criado como uma ferramenta para ajudar todas as equipes da sua empresa a se comunicarem e colaborarem de forma mais eficiente. Desde leads de vendas, gerenciamento de projetos, faturamento, CRM e mais, WORKetc pode se ajustar às necessidades de toda a sua equipe e garantir que todos fiquem informados sobre os elementos mais importantes de seu trabalho. Experimente nosso teste gratuito de 14 dias e veja em primeira mão como nossa equipe experiente pode ajudar sua empresa a simplificar e otimizar seus fluxos de trabalho com WORKetc. **Average Rating:** 4.6/5.0 **Total Reviews:** 51 #### How Do G2 Users Rate WORKetc? - **the product tem sido um bom parceiro comercial?:** 9.3/10 (Category avg: 8.9/10) - **Capacidade de fluxo de trabalho:** 8.9/10 (Category avg: 8.5/10) - **Contato & Gerenciamento de Contas:** 9.2/10 (Category avg: 8.7/10) - **Oportunidade & Gerenciamento de Pipeline.:** 8.5/10 (Category avg: 8.6/10) #### Who Is the Company Behind WORKetc? - **Vendedor:** [WORKetc](https://www.g2.com/pt/sellers/worketc-fc49807b-71d1-4e3a-b8de-c00f478ff336) - **Ano de Fundação:** 2016 - **Localização da Sede:** San Francisco, CA - **Twitter:** @WORKetc 20,071 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2230d04d865a0e0f0133fd26f5d28b64c57ba7e7b5cd511aa0ae696f2ab6a08e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwork-etc-%2F&secure%5Burl_type%5D=linkedin_company_website) 7 funcionários no LinkedIn® - **Telefone:** 800-322-7860 #### Who Uses This Product? - **Top Industries:** Tecnologia da Informação e Serviços, Software de Computador - **Company Size:** 79% Small, 8% Medium #### What Are Recent G2 Reviews of WORKetc? **["Ajude-nos com nossos eblasts e a manter o controle dos detalhes sobre os clientes."](https://www.g2.com/pt/survey_responses/worketc-review-1401016)** **Rating:** 5.0/5.0 stars _— Usuário Verificado em Recursos Humanos_ [Read full review](https://www.g2.com/pt/survey_responses/worketc-review-1401016) **["Excelente CRM tudo em um e mais"](https://www.g2.com/pt/survey_responses/worketc-review-634478)** **Rating:** 5.0/5.0 stars _— Randy B._ [Read full review](https://www.g2.com/pt/survey_responses/worketc-review-634478) #### What Are G2 Users Discussing About WORKetc? - [Para que serve o WORKetc?](https://www.g2.com/pt/discussions/what-is-worketc-used-for) ### [GleanView](https://www.g2.com/pt/products/gleanview/reviews) GleanView é uma plataforma de software de vendas e marketing B2B para pequenas e médias empresas. Nossa família de produtos aborda desafios de vendas e marketing B2B de cima a baixo do funil, aproveitando o poder das automações e focando em fazer mais com menos. Eles podem ser usados juntos para criar uma plataforma integrada ou podem ser integrados ao seu software existente para preencher lacunas e estender a funcionalidade. **Average Rating:** 4.7/5.0 **Total Reviews:** 21 #### How Do G2 Users Rate GleanView? - **the product tem sido um bom parceiro comercial?:** 9.5/10 (Category avg: 8.9/10) - **Capacidade de fluxo de trabalho:** 9.4/10 (Category avg: 8.5/10) - **Contato & Gerenciamento de Contas:** 9.4/10 (Category avg: 8.7/10) - **Oportunidade & Gerenciamento de Pipeline.:** 10.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind GleanView? - **Vendedor:** [GleanView](https://www.g2.com/pt/sellers/gleanview) - **Ano de Fundação:** 2015 - **Localização da Sede:** Jacksonville, FL - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d0ba6cd7675dbf0d6ef3fc7ed035719b202a78131d08e059102fadb03345e7e8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10406427%2F&secure%5Burl_type%5D=linkedin_company_website) 4 funcionários no LinkedIn® #### Who Uses This Product? - **Top Industries:** Instalações e Serviços Recreativos - **Company Size:** 67% Small, 24% Medium #### What Are Recent G2 Reviews of GleanView? **["O melhor relacionamento que você terá com seus clientes."](https://www.g2.com/pt/survey_responses/gleanview-review-2946134)** **Rating:** 4.5/5.0 stars _— Sandra W._ [Read full review](https://www.g2.com/pt/survey_responses/gleanview-review-2946134) **["Todos estão na mesma página 24/7/365 sobre onde um cliente potencial está em nosso pipeline de vendas."](https://www.g2.com/pt/survey_responses/gleanview-review-2343225)** **Rating:** 5.0/5.0 stars _— Mable G._ [Read full review](https://www.g2.com/pt/survey_responses/gleanview-review-2343225) #### What Are G2 Users Discussing About GleanView? - [Para que serve o GleanView?](https://www.g2.com/pt/discussions/what-is-gleanview-used-for) ### [Propeller CRM](https://www.g2.com/pt/products/propeller-crm/reviews) Propeller é um CRM que os vendedores realmente querem usar. Construímos o Propeller CRM para ajudar as equipes de vendas e marketing com o trabalho diário de vender dentro do Gmail e com o Google Apps, ajudando a reduzir drasticamente a necessidade de rastrear suas atividades manualmente e em sistemas separados. Propeller CRM fornece todo o poder para gerenciar seu pipeline de vendas e prever receita. Você pode obter uma visão das atividades detalhadas que sua equipe está realizando, para que possa ver os níveis de atividade, quais mensagens estão funcionando e quais oportunidades precisam de atenção. **Average Rating:** 4.5/5.0 **Total Reviews:** 17 #### How Do G2 Users Rate Propeller CRM? - **the product tem sido um bom parceiro comercial?:** 10.0/10 (Category avg: 8.9/10) - **Capacidade de fluxo de trabalho:** 8.6/10 (Category avg: 8.5/10) - **Contato & Gerenciamento de Contas:** 9.0/10 (Category avg: 8.7/10) - **Oportunidade & Gerenciamento de Pipeline.:** 9.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind Propeller CRM? - **Vendedor:** [Propeller CRM](https://www.g2.com/pt/sellers/propeller-crm) - **Ano de Fundação:** 2014 - **Localização da Sede:** San Francisco, CA - **Twitter:** @propellercrm 196 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6dbddd8152f9b1bdffc2eb701f375050a8e7fb9bbaa2641fecdba7ec707cedf7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5440121%2F&secure%5Burl_type%5D=linkedin_company_website) 1 funcionários no LinkedIn® #### Who Uses This Product? - **Company Size:** 76% Small, 18% Medium #### What Are Recent G2 Reviews of Propeller CRM? **["Melhor do que qualquer outro CRM no mercado"](https://www.g2.com/pt/survey_responses/propeller-crm-review-8288689)** **Rating:** 4.0/5.0 stars _— Usuário Verificado em Software de Computador_ [Read full review](https://www.g2.com/pt/survey_responses/propeller-crm-review-8288689) **["Melhor software de CRM para todas as suas necessidades"](https://www.g2.com/pt/survey_responses/propeller-crm-review-8025811)** **Rating:** 5.0/5.0 stars _— Yash K._ [Read full review](https://www.g2.com/pt/survey_responses/propeller-crm-review-8025811) #### What Are G2 Users Discussing About Propeller CRM? - [Para que é usado o Propeller CRM?](https://www.g2.com/pt/discussions/what-is-propeller-crm-used-for) ### [AddressTwo](https://www.g2.com/pt/products/addresstwo/reviews) Você está cansado de não ter as informações quando e onde precisa? Chega de clientes perdidos e mal-entendidos. O Simple CRM Software está aqui para salvar o seu dia e o seu negócio. Simple CRM Software é exatamente o que diz ser – Simples. Não importa o quão desconhecido você pense que é com a tecnologia moderna, este pequeno ajudante fará você se sentir como um especialista em pouco tempo. Na Adresstwo, sempre adaptamos nossos produtos com nossos clientes em mente, para que você não precise passar uma eternidade estudando-o. Simple CRM é o software mais simples para proprietários de pequenas empresas que você pode encontrar no mercado. Com um software CRM baseado na web, você não precisa mais se preocupar com: - Baixar ou instalar qualquer coisa - Atualizar qualquer coisa - Pagar por uma atualização ou uma nova versão - Perder dados importantes se o computador morrer ou for roubado Simple CRM é um software online baseado em nuvem que se tornará parte integrante da sua empresa. Tudo o que você precisa é de um computador estável e você está pronto para começar! Como os dados devem ser acessíveis a todos da sua empresa em tempo real, isso significa que seus computadores devem estar funcionando corretamente o tempo todo. Com um Simple CRM Software, você poderá gerenciar seus leads, organizar seus contatos, nunca perder tarefas e atividades importantes e, mais importante, poderá cultivar o relacionamento com seus clientes de uma forma que nunca pensou ser possível. Com tanta pressão aliviada, você poderá se concentrar no que realmente importa – seus clientes e seus potenciais clientes. Com essa mudança simples, mas eficaz, seu negócio florescerá. **Average Rating:** 4.7/5.0 **Total Reviews:** 47 #### How Do G2 Users Rate AddressTwo? - **the product tem sido um bom parceiro comercial?:** 9.6/10 (Category avg: 8.9/10) - **Capacidade de fluxo de trabalho:** 10.0/10 (Category avg: 8.5/10) - **Contato & Gerenciamento de Contas:** 9.6/10 (Category avg: 8.7/10) - **Oportunidade & Gerenciamento de Pipeline.:** 9.4/10 (Category avg: 8.6/10) #### Who Is the Company Behind AddressTwo? - **Vendedor:** [AddressTwo](https://www.g2.com/pt/sellers/addresstwo) - **Ano de Fundação:** 2005 - **Localização da Sede:** Indianapolis, IN - **Twitter:** @addresstwo 1,715 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=680d5a7875b336d874dd6d4943e81645c0d76959ceb6a3411a2a5f374a6c1b26&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1135243%2F&secure%5Burl_type%5D=linkedin_company_website) 3 funcionários no LinkedIn® #### Who Uses This Product? - **Top Industries:** Marketing e Publicidade - **Company Size:** 81% Small, 11% Large #### What Are Recent G2 Reviews of AddressTwo? **["CRM para organizar seus contatos e ideias de vendas"](https://www.g2.com/pt/survey_responses/addresstwo-review-2129114)** **Rating:** 4.5/5.0 stars _— Felix Z._ [Read full review](https://www.g2.com/pt/survey_responses/addresstwo-review-2129114) **["Mais Simples, Mais Eficaz CRM"](https://www.g2.com/pt/survey_responses/addresstwo-review-863395)** **Rating:** 5.0/5.0 stars _— Chris R._ [Read full review](https://www.g2.com/pt/survey_responses/addresstwo-review-863395) #### What Are G2 Users Discussing About AddressTwo? - [Para que serve o AddressTwo?](https://www.g2.com/pt/discussions/what-is-addresstwo-used-for) ### [CentraHub CRM](https://www.g2.com/pt/products/centrahub-crm-g2/reviews) CentraHub CRM é uma solução de automação de negócios à prova de futuro que funciona como uma única fonte de dados e processos para todas as operações. É um CRM otimizado para dispositivos móveis, pronto para a indústria, com módulos dedicados para automação de marketing, vendas e serviços. Além de suas integrações API RESTful, o CentraHub CRM também equipa os usuários com ferramentas de comércio digital e CRM cruzado. O CentraHub CRM pode ser usado por empresas em todos os principais setores e verticais. Oferecemos sistemas CRM específicos para a indústria, adaptados às suas necessidades únicas. • Imobiliário • Gestão de Instalações Assistida por Computador • Vendas de Automóveis, Garagens e Aluguéis • Gestão Educacional • Gestão de Projetos • Gestão de Entregas e Courier • Serviços Profissionais • Gestão de Fidelidade • Gestão de Ativos **Average Rating:** 4.8/5.0 **Total Reviews:** 31 #### How Do G2 Users Rate CentraHub CRM? - **the product tem sido um bom parceiro comercial?:** 8.3/10 (Category avg: 8.9/10) - **Capacidade de fluxo de trabalho:** 9.2/10 (Category avg: 8.5/10) - **Contato & Gerenciamento de Contas:** 9.3/10 (Category avg: 8.7/10) - **Oportunidade & Gerenciamento de Pipeline.:** 9.2/10 (Category avg: 8.6/10) #### Who Is the Company Behind CentraHub CRM? - **Vendedor:** [Centra Hub](https://www.g2.com/pt/sellers/centra-hub) - **Ano de Fundação:** 2016 - **Localização da Sede:** Hyderabad, Telangana - **Twitter:** @CentrahubCRM 250 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ee5ac48d7f784f42bb92a3e676e19494ad8852817e250bae0ca1e1aa8eea95ed&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcentrahubcrm&secure%5Burl_type%5D=linkedin_company_website) 90 funcionários no LinkedIn® #### Who Uses This Product? - **Top Industries:** Tecnologia da Informação e Serviços, Marketing e Publicidade - **Company Size:** 62% Medium, 36% Small #### What Are Recent G2 Reviews of CentraHub CRM? **["Perfeito CRM para empresas de médio porte"](https://www.g2.com/pt/survey_responses/centrahub-crm-review-10245823)** **Rating:** 5.0/5.0 stars _— Virat G._ [Read full review](https://www.g2.com/pt/survey_responses/centrahub-crm-review-10245823) **["Melhor CRM para usar no relacionamento com o cliente"](https://www.g2.com/pt/survey_responses/centrahub-crm-review-8644365)** **Rating:** 4.5/5.0 stars _— dipesh P._ [Read full review](https://www.g2.com/pt/survey_responses/centrahub-crm-review-8644365) ### [PlanPlus Online](https://www.g2.com/pt/products/complete-xrm-planplus-online/reviews) PlanPlusOnline é uma suíte de CRM de produtividade superior que oferece gerenciamento de tarefas de primeira classe combinado com Calendário de Grupo, Gerenciamento de Contatos, Automação de Vendas e Personalização para rivalizar com as melhores aplicações personalizadas. É baseado em princípios atemporais de eficácia desenvolvidos dentro da FranklinCovey e construído ao longo de décadas de aplicação prática. As implementações se concentram em construir uma Cultura de Produtividade e adaptam a ferramenta à cultura desejada de sua organização específica. **Average Rating:** 4.7/5.0 **Total Reviews:** 32 #### How Do G2 Users Rate PlanPlus Online? - **the product tem sido um bom parceiro comercial?:** 9.7/10 (Category avg: 8.9/10) - **Capacidade de fluxo de trabalho:** 9.2/10 (Category avg: 8.5/10) - **Contato & Gerenciamento de Contas:** 8.9/10 (Category avg: 8.7/10) - **Oportunidade & Gerenciamento de Pipeline.:** 8.9/10 (Category avg: 8.6/10) #### Who Is the Company Behind PlanPlus Online? - **Vendedor:** [PlanPlus Online](https://www.g2.com/pt/sellers/planplus-online) - **Ano de Fundação:** 2003 - **Localização da Sede:** Salt Lake City, Utah - **Twitter:** @PlanPlus 1,168 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=453517c51961d014efee61c334571714c1b825daaf61553c4b832016c8d89228&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3186299%2F&secure%5Burl_type%5D=linkedin_company_website) 2 funcionários no LinkedIn® #### Who Uses This Product? - **Company Size:** 69% Small, 22% Medium #### What Are Recent G2 Reviews of PlanPlus Online? **["O melhor assistente que me permite integrar com outros sistemas."](https://www.g2.com/pt/survey_responses/planplus-online-review-2437399)** **Rating:** 4.5/5.0 stars _— Quiana J. B._ [Read full review](https://www.g2.com/pt/survey_responses/planplus-online-review-2437399) **["Fácil de usar e muito personalizável"](https://www.g2.com/pt/survey_responses/planplus-online-review-6604842)** **Rating:** 4.5/5.0 stars _— Manmeet V._ [Read full review](https://www.g2.com/pt/survey_responses/planplus-online-review-6604842) #### What Are G2 Users Discussing About PlanPlus Online? - [Para que é usado o PlanPlus Online?](https://www.g2.com/pt/discussions/what-is-planplus-online-used-for) ### [WPCRM](https://www.g2.com/pt/products/wpcrm/reviews) A WebPresented oferece uma solução de CRM baseada em nuvem ou local chamada WPCRM. WPCRM é um CRM econômico e verticalmente integrado para os mercados de distribuição e fabricação por atacado. Construído a partir de uma perspectiva de integração com ERP, o WPCRM fornece; dados para uma tomada de decisão mais inteligente, cotações móveis, acesso móvel a preços de produtos e inventário, pedidos de clientes e histórico de compras e análises de campanhas de marketing. WPCRM impulsionará a atividade de vendas e novas receitas! **Average Rating:** 4.4/5.0 **Total Reviews:** 15 #### How Do G2 Users Rate WPCRM? - **the product tem sido um bom parceiro comercial?:** 8.3/10 (Category avg: 8.9/10) - **Capacidade de fluxo de trabalho:** 8.1/10 (Category avg: 8.5/10) - **Contato & Gerenciamento de Contas:** 8.1/10 (Category avg: 8.7/10) - **Oportunidade & Gerenciamento de Pipeline.:** 8.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind WPCRM? - **Vendedor:** [WebPresented](https://www.g2.com/pt/sellers/webpresented) - **Ano de Fundação:** 2001 - **Localização da Sede:** Columbus, OH - **Twitter:** @webpresented 17 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e677aa0243003a1bddf256fb9c3d90eb6ca8d81a363b4bb659ed5c7425caba98&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3065984&secure%5Burl_type%5D=linkedin_company_website) 32 funcionários no LinkedIn® #### Who Uses This Product? - **Company Size:** 73% Medium, 13% Large #### What Do G2 Reviewers Say About WPCRM? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários valorizam a **integração perfeita** do WPCRM com sistemas empresariais, melhorando a eficiência e a comunicação em seus fluxos de trabalho. - Os usuários valorizam o **suporte ao cliente eficaz** do WPCRM, melhorando a comunicação e a eficiência para suas necessidades específicas de atacado. - Os usuários acham o WPCRM **incrivelmente fácil de usar** , permitindo fácil acesso via tablets e celulares para a equipe em campo. - Os usuários apreciam o **fácil acesso** do WPCRM, permitindo que a equipe em campo o utilize através de tablets e celulares. - Os usuários valorizam a **fácil implementação** do WPCRM, alinhando-se perfeitamente com as necessidades da indústria sem necessidade de codificação personalizada ou soluções alternativas. ##### Cons - Os usuários acham a **curva de aprendizado íngreme** para criar relatórios no WPCRM, exigindo treinamento para navegar na interface. - Os usuários expressam frustração com as **opções limitadas de personalização** no WPCRM, dificultando soluções personalizadas para suas necessidades. - Os usuários acham que os **recursos de relatórios são insuficientes** devido à sua complexidade e interface não intuitiva, dificultando a gestão eficaz de dados. - Os usuários acham o **processo de relatórios não intuitivo** , exigindo treinamento e esforço para criar dashboards eficazes e exportar dados. - Os usuários acham a **interface de relatórios não amigável** , exigindo treinamento e tornando a criação de relatórios um processo complicado. #### What Are Recent G2 Reviews of WPCRM? **["Solução de CRM Intuitiva e que Economiza Tempo"](https://www.g2.com/pt/survey_responses/wpcrm-review-12742407)** **Rating:** 5.0/5.0 stars _— Aditya P._ [Read full review](https://www.g2.com/pt/survey_responses/wpcrm-review-12742407) **["Gestão de Projetos Global Simplificada com WPCRM"](https://www.g2.com/pt/survey_responses/wpcrm-review-12958754)** **Rating:** 4.0/5.0 stars _— Alexandros P._ [Read full review](https://www.g2.com/pt/survey_responses/wpcrm-review-12958754) #### What Are G2 Users Discussing About WPCRM? - [What does CRM software include?](https://www.g2.com/pt/discussions/wpcrm-what-does-crm-software-include-603f6f9f-bf34-450a-bea4-91f1eb7418ae) - [What does CRM software include?](https://www.g2.com/pt/discussions/wpcrm-what-does-crm-software-include) - [What are the main functions of a CRM?](https://www.g2.com/pt/discussions/what-are-the-main-functions-of-a-crm) - [What are the 3 main elements of CRM software?](https://www.g2.com/pt/discussions/what-are-the-3-main-elements-of-crm-software) - [What are common features of CRM software?](https://www.g2.com/pt/discussions/what-are-common-features-of-crm-software) - [‹ Prev‹ Prev](/categories/crm?MKT=V81&order=g2_score&page=9#product-list) - [1](/categories/crm?MKT=V81&order=g2_score#product-list) - [2](/categories/crm?MKT=V81&order=g2_score&page=2#product-list) - … - [6](/categories/crm?MKT=V81&order=g2_score&page=6#product-list) - [7](/categories/crm?MKT=V81&order=g2_score&page=7#product-list) - [8](/categories/crm?MKT=V81&order=g2_score&page=8#product-list) - [9](/categories/crm?MKT=V81&order=g2_score&page=9#product-list) - 10 - [11](/categories/crm?MKT=V81&order=g2_score&page=11#product-list) - [12](/categories/crm?MKT=V81&order=g2_score&page=12#product-list) - [13](/categories/crm?MKT=V81&order=g2_score&page=13#product-list) - [14](/categories/crm?MKT=V81&order=g2_score&page=14#product-list) - … - [72](/categories/crm?MKT=V81&order=g2_score&page=72#product-list) - [73](/categories/crm?MKT=V81&order=g2_score&page=73#product-list) - [Next ›Next ›](/categories/crm?MKT=V81&order=g2_score&page=11#product-list) Spotlight Categories [Background Check Software](https://www.g2.com/categories/background-check) [Partner Relationship Management (PRM) Software](https://www.g2.com/categories/partner-relationship-management-prm) [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) [Travel Management Solutions](https://www.g2.com/categories/travel-management) [Analytics Platforms](https://www.g2.com/categories/analytics-platforms) Similar Categories - [Sales Compensation](/categories/sales-compensation) - [AI Sales Assistant](/categories/ai-sales-assistant) - [Auto Dialer](/categories/auto-dialer) - [Contract Analytics](/categories/contract-analytics) - [Contract Lifecycle Management (CLM)](/categories/contract-lifecycle-management-clm) - [Contract Management](/categories/contract-management) - [Customer Revenue Optimization](/categories/customer-revenue-optimization) - [E-Signature](/categories/e-signature) - [Field Sales](/categories/field-sales) - [Other Sales](/categories/other-sales) - [Partnerships Management](/categories/partnerships-management) - [PreSales](/categories/presales) - [Quote Management](/categories/quote-management) - [Revenue AI Platforms](/categories/revenue-ai-platforms) - [Revenue Operations & Intelligence (RO&I)](/categories/revenue-operations-intelligence-ro-i) [Browse CRM Themes](/categories/crm/themes) ![Julie Jung](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julie Jung") JJ Researched and written by [Julie Jung](https://research.g2.com/insights/author/julie-jung) Updated March 5, 2025 Customer relationship management (CRM) software is a digital tool designed for businesses to efficiently organize, monitor, and maintain data about their existing and prospective customers. The [best CRM software](https://www.g2.com/articles/best-crm-software) centralizes data from various lead generation, traffic, campaign, and acquisition sources and creates records and profiles. The software has a repository of a complete customer database, which stakeholders use to manage long-term customer contracts and relationships. CRM software enhances customer experience by streamlining customer support, email marketing, sales outreach, and sales cycles. [CRM software](https://learn.g2.com/best-customer-relationship-management-software-tools) can be integrated with [call center infrastructure platforms](https://www.g2.com/categories/call-center-infrastructure-cci), digital marketing services, [ERP systems](https://www.g2.com/categories/erp-systems), [e-commerce platforms](https://www.g2.com/categories/e-commerce-platforms), marketing automation software, and [CPQ software](https://www.g2.com/categories/cpq) to reduce the risk of data silos and give real-time updates on the customer journey. Customer journey and funnel are categorized into different sub-processes in the CRM software where sales and marketing can access the data, build communication, and drive them forward to final deals. There are many different [types of CRM software](https://learn.g2.com/types-of-crm-software) provide a collection of integrated customer-related functions or all-in-one functionality, such as marketing automation, help desk, e-commerce tools, ERP, project or website management, to replace the need for additional solutions and better serve small and mid-market businesses. Standalone CRM solutions, however, focus primarily on sales-related functions such as contact, account, and pipeline management and do not offer extensive marketing help. The software also has help desk escalation, email automation, sales dispositions, automation workflows, and lead scoring and calling histories to help sales teams navigate to the current lead progress and establish contextual communication. To qualify for inclusion in the CRM category, a product must: - Provide a bounded set of sales-related functions - Provide lead, contact, account, and opportunity management functions - Capture and store sales activities and interactions performed - Consolidate customer history and transactions into a single interface - Track prospects and contacts throughout the sales pipeline - Facilitate communication at all phases of the customer lifecycle - Provide reporting features to track sales performance - Provide workflow automation capabilities to streamline sales processes - Integrate functions into a unifying database and platform Show More * * * ## How Do You Choose the Right CRM Software? ### Everything About CRMs ### CRM software buying insights at a glance [Customer relationship management (CRM) software](https://www.g2.com/categories/crm) strategically manages customer interactions across marketing, sales, service, and analytics functions, using capabilities such as customer data aggregation, workflow automation, and analytics-driven insights. Organizations primarily use CRM software to manage leads, track customer interactions, automate sales pipelines, and centralize customer data. CRM systems range from sales automation tools to specialized solutions tailored for industries such as real estate, finance, or nonprofits. Most CRM solutions are priced per user monthly or annually, averaging approximately $35 per user/month, with free plans for small businesses and premium enterprise solutions reaching up to $3,960 per user/year. If you’re evaluating CRM software, consider your organization's size, desired integrations, pricing transparency, ease of use, feature availability, vendor support quality, and AI capabilities. Essential questions include: - How transparent and scalable is the pricing structure? - What training and onboarding resources are provided? - What integrations are supported, and how user-friendly are they? - How responsive is the vendor to customer support issues? - Does the CRM utilize AI to automate interactions or insights? G2's top-rated CRM systems currently include Salesforce Sales Cloud, HubSpot Sales Hub, ActiveCampaign, ClickUp, and Close. ### What is CRM software? G2 defines [CRM software](https://www.g2.com/categories/crm) as platforms and applications designed to strategically manage and optimize customer interactions across marketing, sales, service, and analytics functions. Effective CRM systems aggregate multiple data sources, automate customer-facing workflows, and offer insights to accelerate sales conversions. Organizations typically source first-party customer data through call center interactions, web-based lead forms, social media engagements, and targeted marketing campaigns. CRM modules then organize this information systematically by demographic attributes, customer interactions, purchasing signals, and conversion potential. CRM tools further simplify sales processes by automating lead nurturing, prospect outreach, and campaign management. These applications provide a centralized system to track deal progression, customer interactions, financial transactions, and post-sale support, delivering a unified, real-time view of the entire customer journey. The CRM market is projected to reach $96.39 billion by 2026, growing at a compound annual growth rate (CAGR) of 10.6% between 2021 and 2026. ([_Source 1_](https://www.g2.com/articles/sales-statistics)) G2 currently covers 785 CRM products, with 9963 reviews published in the last 12 months, making it one of the most reviewed and comprehensive software categories on our platform. ([_Source 2_](https://documentation.g2.com/docs/research-scoring-methodologies)) ### What are the top reviewed CRM systems on G2? G2 scores the top-rated CRM systems based on a [proprietary algorithm](https://documentation.g2.com/docs/research-scoring-methodologies) that factors in real-user satisfaction ratings and popularity from review data. Here are the five highest-rated CRM products G2 for this category: #### 1. [Salesforce Sales Cloud](https://www.g2.com/products/salesforce-salesforce-sales-cloud/reviews) - Number of Reviews: 20,244 - Satisfaction: 99 - Market Presence: 99 - G2 Score: 99 #### 2. [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - Number of Reviews: 9,685 - Satisfaction: 99 - Market Presence: 87 - G2 Score: 93 #### 3. [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - Number of Reviews: 3,503 - Satisfaction: 94 - Market Presence: 70 - G2 Score: 82 #### 4. [ClickUp](https://www.g2.com/products/clickup/reviews) - Number of Reviews: 1,507 - Satisfaction: 93 - Market Presence: 70 - G2 Score: 81 #### 5. [Close](https://www.g2.com/products/close/reviews) - Number of Reviews: 1,346 - Satisfaction: 98 - Market Presence: 63 - G2 Score: 81 These rankings are determined by combining verified user ratings and publicly available web search popularity data: - The **Satisfaction Score** measures user satisfaction with software products based on user feedback, review quality, quantity, and recency. It helps buyers easily understand how well a product meets user expectations.([_Source 2_](https://documentation.g2.com/docs/research-scoring-methodologies)) - The **Market Presence Score** measures a product's prominence in its market. It combines data from G2 user reviews and external sources, focusing primarily on product-specific factors to reflect real-world popularity and vendor influence.([_Source 2_](https://documentation.g2.com/docs/research-scoring-methodologies)) - G2 ranks products using a unique scoring system called the **G2 Score** , calculated from real user reviews, online data, and social signals. This score makes it easy to compare and evaluate different software products within each G2 category.([_Source 2_](https://documentation.g2.com/docs/research-scoring-methodologies)) ### CRM software pricing and cost considerations CRM software pricing varies significantly depending on the vendor, scale, complexity, and deployment model. Pricing categories typically include: - Free tier: Basic functionality suitable for startups or small businesses requiring minimal CRM capabilities. - Entry-level and mid-market Tiers: Moderate feature sets with per-user subscription pricing targeted at mid-sized businesses. - Enterprise-level tiers: Comprehensive, highly customizable solutions with extensive support, integrations, advanced analytics, and strategic implementation support. Most CRM software solutions on the market are priced per–user per month, but they can also be offered at annual rates. According to G2 data covering 86 CRM products (245 editions), the average annual license cost is about $415.95, roughly $35 per user per month when paid yearly. Some products offer [free versions](https://www.g2.com/categories/crm/free), while high-end, enterprise-level solutions can cost up to $3,960 per user per year. Organizations should carefully evaluate Total Cost of Ownership (TCO), including hidden costs such as onboarding, integrations, training, and ongoing technical support. For on-premises solutions, factor in hardware, IT resources, and ongoing maintenance. ### Types of CRM software on G2 CRM software solutions typically fall into the following categories, each with distinctive functionalities suited to specific organizational needs: - Sales Automation CRM: Focuses primarily on automating sales processes, enhancing productivity, and streamlining pipeline management. - Analytical CRM: Provides deep data-driven insights, predictive analytics, and customer segmentation through advanced AI-driven reporting. - Industry-Specific CRM: This type of CRM offers specialized features tailored to industry-specific operational requirements. This includes [real estate CRM software](https://www.g2.com/categories/real-estate-crm), [construction CRM software](https://www.g2.com/categories/construction-crm), [financial services CRM software](https://www.g2.com/categories/financial-services-crm), [mortgage CRM software](https://www.g2.com/categories/mortgage-crm), [legal CRM software](https://www.g2.com/categories/legal-crm), [PR CRM software](https://www.g2.com/categories/pr-crm), and [nonprofit CRM software](https://www.g2.com/categories/nonprofit-crm). - [Social CRM](https://www.g2.com/categories/crm/f/social-network-integration): Captures and manages customer interactions from social media channels, facilitating seamless cross-platform engagement. - [Mobile CRM](https://learn.g2.com/mobile-crm): Enables sales and marketing teams to access CRM capabilities via mobile apps, supporting productivity on the go. - [All-in-One CRM](https://www.g2.com/categories/crm/f/all-in-one): Combines multiple CRM functions into a unified platform, eliminating the need for disparate applications. This software supplants the need for broken software chains like standalone [ERPs](https://www.g2.com/categories/erp-systems) or [human capital management systems (HCMs)](https://www.g2.com/categories/hcm-software). - [Standalone CRM](https://www.g2.com/categories/crm/f/standalone): Operates independently without requiring extensive integration into an existing tech ecosystem. Often found in small or mid-sized businesses that prefer simpler setups. - Cloud-based CRM: Delivers scalable and secure solutions through cloud infrastructure, reducing IT complexity and promoting agile growth. - [Small Business CRM](https://www.g2.com/categories/crm/small-business): This type of CRM provides accessible, intuitive CRM tools specifically designed for smaller organizations with straightforward deployment and lower costs. ### Top CRM software features rated by G2 reviewers There is no [best CRM software](https://learn.g2.com/best-customer-relationship-management-software-tools) for everyone. Different CRM features within CRM software can help users in a few ways: - Contact & account management: Store customer data and manage interactions centrally. - Opportunity & pipeline management: Track sales deals through each stage from lead to close. - Task & activity management: Schedule tasks, assign deadlines, and track activities. - Lead management: Capture, qualify, and manage leads throughout the sales process - Email marketing & campaign management: Create, launch, and measure email and multi-channel campaigns. - Reporting & dashboards: Visualize performance and trends through intuitive dashboards and customizable reports. - Mobile & social integration: Access CRM on mobile devices; engage customers through social media channels. - Workflow automation: Automate repetitive tasks and streamline business processes. - Customer support & case management: Track and resolve customer inquiries and issues effectively. - Integration capabilities: Seamlessly integrate CRM with other essential software and business systems. - AI capabilities: Use generative AI to automate text creation and enhance customer interactions. ### Top CRM software benefits identified by G2 reviewers Effective CRM implementation can yield multiple strategic business benefits, including: **Enhanced customer insights:** CRM systems consolidate interaction data for deeper customer understanding, enabling personalized engagements and proactive sales efforts. _“It consolidates all customer data onto a single platform, tracking the entire customer journey within our system through a single interface. This includes all interactions from the initial point of contact, whether inbound or outbound, through marketing or direct sales, to the final outcome of either a closed win or closed loss.”_ - [Akshay S., Sales Development Manager](https://www.g2.com/products/salesforce-salesforce-sales-cloud/reviews/salesforce-sales-cloud-review-10680560). **Improved revenue growth:** CRM tools support targeted marketing campaigns, streamline lead management, and accelerate sales processes that drive increased revenue. _“The tool helps me keep track of leads, follow-ups, and client interactions without things slipping through the cracks.”_ - [Chelsea D., CEO](https://www.g2.com/products/hubspot-sales-hub/reviews/hubspot-sales-hub-review-10856634). **Optimized productivity and efficiency:** CRM software automates repetitive tasks, minimizing manual intervention and freeing staff to focus on high-value strategic activities. “_The automation features save us a ton of time by cutting out manual data entry and follow-ups. This means we can focus more on growing the business and less on chasing details, which has definitely helped our team stay more productive and organized._” - [Byron S., VP, SFDC & Data Administration](https://www.g2.com/products/salesforce-salesforce-sales-cloud/reviews/salesforce-sales-cloud-review-10275142). **Improved collaboration and transparency:** CRM solutions offer centralized visibility into customer journeys, facilitating cross-functional collaboration and aligning sales and marketing efforts. _“The tool allows us to have transparency and a centralized location for all of our staff to store the information we need to help the customers.”_ - [Ryan L](https://www.g2.com/products/close/reviews/close-review-8802552). ### Top CRM systems challenges identified by G2 reviewers Implementing CRM software often presents specific challenges that can impact overall success. Analyzing G2 user reviews reveals frequent issues, including pricing concerns, complexity of user experience, limited or underdeveloped features, inadequate customer support, and integration limitations. Here are the most common hurdles users face, along with practical advice to address them: **1. Cost concerns:** Reviewers frequently identify high or unclear pricing as a barrier, particularly with enterprise-level CRM systems, making affordability an ongoing concern, especially for small or mid-sized businesses. - **Essential questions to ask your CRM vendor:** How is your pricing structured, and what exactly is included in each tier? Are there additional costs for adding users, premium features, or customer support? - **How to overcome the challenge:** Seek transparency from vendors upfront and consider scalable solutions or tiered pricing options that align costs with your business growth. **2. Steep learning curve:** CRM software often introduces unfamiliar workflows, resulting in slow adoption or even resistance within teams accustomed to different processes. - **Essential questions to ask your CRM vendor:** What training programs or onboarding resources do you provide? How do you help teams transition smoothly from their existing processes? - **How to overcome the challenge:** To facilitate an easier transition, opt for CRM solutions that offer comprehensive onboarding materials, continuous training, and strong vendor support. **3. Limited or underdeveloped features:** Many CRM users express disappointment regarding missing or insufficiently developed functionality, limiting effectiveness in critical business scenarios. - **Essential questions to ask your CRM vendor:** Can you outline your current features and upcoming development roadmap? How responsive are you to customer feedback when prioritizing new features? - **How to overcome the challenge:** Prioritize CRM providers who are transparent about feature availability and future development, ensuring alignment with your essential business needs. **4. Support and reliability issues:** Users commonly cite inadequate customer support, slow response times, or unreliable systems as major pain points negatively affecting daily operations. - **Essential questions to ask your CRM vendor:** What support channels are available, and what are your average response and resolution times? Do you provide clearly defined Service Level Agreements (SLAs)? - **How to overcome the challenge:** Evaluate vendors based on proven reliability and responsive customer support. Clarify expectations with detailed SLAs. **5. Integration limitations:** CRM solutions can become less effective when integration with existing tools is difficult, limited, or complex, reducing overall productivity. - **Essential questions to ask your CRM vendor:** What integrations do you currently support, and how complex is the setup process? Do you assist customers with integrations and troubleshooting? - **How to overcome the challenge:** Choose CRM software with robust, user-friendly integrations. Confirm compatibility with essential tools early in the evaluation process. ### What is CRM software used for? Analysis of CRM software reviews reveals the following common scenarios: - **Lead management & tracking:** Businesses use CRM tools to capture, qualify, assign, and monitor leads throughout the sales funnel, ensuring leads never slip through the cracks. - **Centralized customer & contact data:** Reviewers say CRM solutions help store all customer interactions and communications in one centralized system, ensuring multiple departments access accurate, up-to-date records without duplication. - **Pipeline & deal management:** CRM applications organize sales opportunities clearly by stage, value, and timeline, allowing sales teams to prioritize deals and forecast revenue effectively - **Collaborative account & case management:** Reviewers say CRM platforms simplify customer support by enabling multiple stakeholders to collaborate on customer inquiries, case management, and issue resolution, keeping all communication records linked and up-to-date. ### Who uses CRM systems? CRM software users span various roles, from senior executives to frontline sales and marketing professionals. Based on G2 reviewer demographics, typical users include CEOs, owners, founders, account executives, directors, and managers. Common industries include computer software, marketing and advertising, information technology, financial services, and real estate. ### Common CRM software integrations We analyzed extensive user-review data to identify common software categories users frequently integrate with CRM: - **Marketing automation software:** Integrating CRM software with [marketing automation tools](https://www.g2.com/categories/marketing-automation) allows businesses to automate email campaigns, streamline lead nurturing, and enhance lead scoring capabilities. - **Email & calendar tools:** CRM integrations with [popular email](https://www.g2.com/categories/email) and [calendar platforms](https://www.g2.com/categories/calendar-software) help centralize communication, appointments, and contact management, providing a unified view of customer interactions. - **Workflow and custom integration tools:** Flexible integrations using APIs and [workflow automation tools](https://www.g2.com/categories/workflow-management) enable businesses to synchronize CRM data seamlessly across multiple applications, enhancing operational efficiency. - **Collaboration & communication platforms:** Connecting CRM tools with [internal collaboration and messaging platforms](https://www.g2.com/categories/internal-communications) facilitates instant communication, simplifies meeting scheduling, and enhances internal team coordination. - **Website and lead capture software:** Integrating CRM apps with website and [form-building software](https://www.g2.com/categories/online-form-builder) allows real-time lead capture, automated follow-ups, and personalized customer engagement directly from web-based interactions. ### What's the best CRM app for small business owners? For [small business owners](https://www.g2.com/categories/crm/small-business), I recommend exploring CRM apps specifically designed for small and medium-sized businesses (SMBs) as they focus on ease of use and cost-effectiveness, such as:  1. [Microsoft Dynamics CRM](https://www.g2.com/products/dynamics-365-sales/reviews) offers a robust solution to boost sales productivity and marketing effectiveness with social insights, business intelligence, and campaign management. It provides both on-premises and cloud solutions, with mobile CRM apps for on-the-go management. 2. [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) is tailored for small to medium-sized businesses, providing a 360-degree customer view. It optimizes sales, support, and marketing touch-points with AI-powered tools and robust automation to enhance customer experiences across various channels. 3. [BSI Software](https://www.g2.com/products/bsi-software/reviews) delivers a comprehensive platform for the digitalization of customer relationships, with a strong CRM system supporting industries like banking, insurance, and energy. It emphasizes a 360° customer view and uses AI to improve processes and customer interactions. ### What CRM is the best for e-commerce platforms? The best CRM software for eCommerce platforms depends on your business size, sale volume, and integration needs. With that in mind, here are some top choices to support your business based on G2 reviews: 1. [HighLevel](https://www.g2.com/products/highlevel/reviews): An all-in-one Sales & Marketing CRM with CRM, Email, 2-way SMS, consolidated messaging, outbound calling, and more. 2. [Close](https://www.g2.com/products/close/reviews): A CRM designed to help small, scaling businesses close deals fast with built-in communication, automation, and reporting tools. 3. [Agile CRM](https://www.g2.com/products/agile-crm/reviews): A fully integrated CRM with sales tracking, contact management, marketing automation, and telephony. ### Future of CRM software - **AI-driven insights and predictive analytics:** CRM platforms increasingly leverage AI and machine learning to process vast customer data, predict behaviors, and recommend the next best actions. ([_Source 3_](https://www.sap.com/india/products/crm/what-is-crm/crm-technology-trends.html)) This helps teams identify high-value leads, reduce churn, and personalize communications. Predictive analytics accelerate sales cycles and improve marketing campaign targeting. AI-powered insights also automate manual tasks, allowing teams to focus on strategic interactions rather than data entry. - **Omnichannel engagement and conversational interfaces:** Businesses are meeting customers on their terms, whether via chat, social media, or voice assistants. CRMs of the future will integrate new channels effortlessly and use conversational AI to streamline interactions. ([_Source 4_](https://solutionsmetrix.com/article/top-crm-trends-2024/)) - **Deeper IoT integration for real-time engagement:** With the rise of IoT (smart devices, wearables, sensors), next-generation CRMs will sync with real-time data streams. ([_Source 3_](https://www.sap.com/india/products/crm/what-is-crm/crm-technology-trends.html)) This will enable proactive customer service, automated triggers for maintenance or support, and personalized product recommendations based on real-world usage. ### CRM Software FAQs ### Most Popular FAQs #### **Which CRM Software has the best reviews?** Based on verified user ratings across thousands of reviews, these CRM platforms consistently earn top marks for overall satisfaction: - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — A widely adopted CRM known for its clean interface, cross-team collaboration tools, and strong alignment between sales and marketing workflows. - [HighLevel](https://www.g2.com/products/highlevel/reviews) — An all-in-one platform built for agencies and small businesses, praised for its automation capabilities, multi-channel communication tools, and competitive pricing. - [Close](https://www.g2.com/products/close/reviews) — A sales-focused CRM built for speed and simplicity, highly rated by outbound teams for its integrated calling, SMS, email, and intuitive lead management. - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — A pipeline-centric CRM recognized for its visual deal management, ease of use, and robust integration ecosystem. #### **What is CRM software used for?** CRM (Customer Relationship Management) software is a tool that helps businesses organize, track, and manage their interactions with leads, prospects, and customers in one centralized platform. At its core, CRM software solves the problem of scattered customer data by consolidating contact records, communication history, sales pipeline stages, and task management into a single system. Users across industries rely on CRM software to automate follow-up sequences, reduce manual data entry, manage deal pipelines, generate performance reports, and improve response times. Beyond basic contact management, modern CRM platforms increasingly incorporate email and SMS marketing, AI-powered assistants, chatbots, and workflow automation — making them the operational backbone of sales, marketing, and customer support teams alike. #### **What is the best cloud-based CRM for the service industry?** Cloud-based CRM tools built for service-oriented businesses prioritize scheduling, client communication, and workflow visibility. The following options earn strong marks from service industry users: - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — A cloud-native CRM that centralizes client outreach, deal tracking, and email sequences, making it a practical choice for service teams managing ongoing client relationships. - [HighLevel](https://www.g2.com/products/highlevel/reviews) — A cloud-based platform popular with service-based agencies that need integrated appointment booking, reputation management, and automated client follow-up under one subscription. - [OctopusPro](https://www.g2.com/products/octopuspro/reviews) — A field service management and CRM platform designed for mobile and on-site service businesses, offering ticketing, scheduling, and customizable workflow tracking. - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — A hosted CRM with strong pipeline visualization tools, activity reminders, and integration capabilities suited for service businesses managing multiple client engagements. #### **What is the best CRM solution with marketing automation features?** The strongest CRM platforms with embedded marketing automation go beyond basic contact management to support full campaign execution, lead nurturing, and cross-channel outreach. Top options include: - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — Offers tightly integrated sales and marketing tools including email sequences, deal tracking, and web visit tracking, with an interface designed for non-technical users. - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — A CRM and marketing automation platform built around flexible workflow builders, enabling businesses to automate complex multi-step email and SMS campaigns with conditional logic. - [HighLevel](https://www.g2.com/products/highlevel/reviews) — An all-in-one platform that combines CRM, email, SMS, social media automation, funnel building, and AI voice agents, purpose-built for marketing agencies managing multiple clients. - [EngageBay All-in-One Suite](https://www.g2.com/products/engagebay-all-in-one-suite/reviews) — An affordable CRM suite that consolidates email marketing, contact management, landing page creation, and support ticketing in a single interface. #### **What is the best CRM for beginners?** New CRM users consistently prioritize ease of setup, guided onboarding, and an interface that doesn't require technical expertise. The following platforms earn high marks for accessibility among first-time CRM users: - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — Frequently cited by new users for its intuitive visual pipeline, clean drag-and-drop interface, and short onboarding curve — users routinely describe going live within a day. - [CRMOne](https://www.g2.com/products/crmone/reviews) — A straightforward CRM praised for quick setup and a responsive support team that helps new teams get organized with minimal friction. - [Nutshell](https://www.g2.com/products/nutshell/reviews) — Known for its simple, navigable interface, extensive learning resources, and live webinars that help users new to CRM get up to speed quickly. - [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — A lightweight CRM designed as an entry point into the Zoho ecosystem, offering pipeline management and contact organization with minimal setup complexity. ### Small Business FAQs #### **What is the most affordable CRM software for SMBs?** For small and medium-sized businesses, the best CRM at an affordable price point balances essential functionality with low total cost of ownership. These platforms consistently earn recognition from SMB users on a budget: - [EngageBay All-in-One Suite](https://www.g2.com/products/engagebay-all-in-one-suite/reviews) — One of the most cost-effective all-in-one platforms for small businesses, offering CRM, email marketing, and support features at a price point that rivals far more limited tools. - [CRMOne](https://www.g2.com/products/crmone/reviews) — Frequently highlighted by SMB users for delivering core CRM and automation features at a price that competes favorably with enterprise-tier alternatives. - [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — A purposefully lean and affordable CRM built for small teams, offering pipeline management, contact tracking, and the ability to scale into the broader Zoho ecosystem as needs grow. - [Nutshell](https://www.g2.com/products/nutshell/reviews) — A moderately priced CRM that small businesses frequently choose for its clean UI, fast implementation, and value relative to more expensive mid-market platforms. #### **What is the best CRM software for startups?** Startups need a CRM that can be implemented quickly, scales with growth, and doesn't require a dedicated admin to maintain. These platforms are well-suited for early-stage teams, and you can explore the full [SMB CRM software](https://www.g2.com/categories/crm?segment=small-business) category on G2 for a complete view of top-rated options: - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — A popular choice among startups for its free tier, ease of use, and the ability to grow into more advanced sales and marketing automation as the team scales. - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — Startup founders and small sales teams frequently cite Pipedrive's visual pipeline and quick setup as a practical way to get deal tracking in place immediately. - [Close](https://www.g2.com/products/close/reviews) — Built specifically for sales-first startups, Close consolidates calling, emailing, and SMS in one interface with a fast onboarding experience and no-bloat feature set. - [EngageBay All-in-One Suite](https://www.g2.com/products/engagebay-all-in-one-suite/reviews) — Startup users appreciate its low cost and all-in-one approach to managing contacts, automating outreach, and handling support tickets without adding additional tools. #### **Which CRM software is the most user-friendly for startups?** Ease of use is critical for lean startup teams where no one has the bandwidth for weeks of onboarding. Among the CRM platforms reviewed, these earn the highest usability marks from small-team users: - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — Consistently cited for its visual, drag-and-drop pipeline and minimal learning curve, making it one of the most accessible CRMs for teams adopting their first dedicated sales tool. - [CRMOne](https://www.g2.com/products/crmone/reviews) — Startup users highlight how quickly their teams got comfortable with the interface, with most reporting same-day or next-day adoption without formal training. - [Nutshell](https://www.g2.com/products/nutshell/reviews) — Praised for a clean, distraction-free interface and a responsive support team that guides new users through setup and configuration challenges. - [folk](https://www.g2.com/products/folk-folk/reviews) — A CRM built around a modern, Notion-inspired interface that resonates strongly with startup founders and small teams who find traditional CRMs overly complex. #### **What is the best CRM for small teams in financial services?** Financial services firms at the small business level need a CRM that can reliably track client accounts, log correspondence, and support compliance-adjacent record-keeping. You can browse the full [small business CRM software](https://www.g2.com/categories/crm?segment=small-business) landscape on G2 to compare options by industry: - [Maximizer](https://www.g2.com/products/maximizer/reviews) — A CRM used by financial advisors and insurance professionals, valued for its robust contact-to-account lifecycle tracking, task scheduling for renewals, and detailed client record storage. - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — Widely used in financial services SMBs for managing client outreach, tracking deal pipelines, and aligning sales and marketing communication in a single platform. - [Close](https://www.g2.com/products/close/reviews) — Used by small financial services sales teams for its speed of entry, multi-channel outreach, and streamlined lead management without unnecessary complexity. - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — Adopted by small financial services teams for its intuitive pipeline management and integration flexibility with quoting and productivity tools. #### **What CRM tools are best suited for solo business owners and freelancers?** Solo operators and freelancers need a CRM that's fast to set up, low-maintenance, and handles the essential tasks of contact management and follow-up without requiring a team to administer it. The following platforms see strong adoption among single-person operations, and you can explore the full [small business CRM](https://www.g2.com/categories/crm?segment=small-business) category for additional options: - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — A top pick among freelancers and solo sales professionals for keeping deal pipelines organized without requiring daily admin overhead. - [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — Built explicitly for solopreneurs and micro-businesses, prioritizing simplicity and a flat-rate pricing model that avoids the per-feature upgrade cycle common in larger platforms. - [folk](https://www.g2.com/products/folk-folk/reviews) — A modern, lightweight CRM designed around relationship management that resonates strongly with founders and freelancers who rely heavily on LinkedIn and email for outreach. - [Nutshell](https://www.g2.com/products/nutshell/reviews) — Solo users highlight Nutshell's ease of implementation and task-based reminders as core value drivers for staying organized without dedicated CRM support. ### Enterprise FAQs #### **What is the best-rated CRM software for tech enterprises?** Technology enterprises require a CRM with deep customization, scalable architecture, and strong developer ecosystems. These platforms earn the highest marks from enterprise tech buyers, and you can explore the full [enterprise CRM software](https://www.g2.com/categories/crm?segment=enterprise) category on G2: - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — The market's most recognized enterprise CRM, built for large tech organizations that require custom objects, complex automation, AI-driven sales assistance, and broad ecosystem integrations. - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — Increasingly adopted by mid-to-large tech companies for its accessible interface, cross-functional deal visibility, and tight alignment between marketing and sales data. - [Creatio](https://www.g2.com/products/creatio/reviews) — A no-code-first CRM platform valued by enterprise tech teams for its powerful marketing suite, flexible workflow automation, and deep customization without requiring developer resources. - [NetSuite](https://www.g2.com/products/netsuite/reviews) — An enterprise-grade platform that combines CRM capabilities with ERP, finance, and inventory management, making it a strong fit for tech companies that need unified business operations. #### **What is the most reliable CRM software tool for enterprises?** Enterprise buyers prioritize uptime, data integrity, and consistent performance at scale. Among platforms with significant enterprise user bases in this review dataset, the following earn recognition for reliability: - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — Long the enterprise reliability benchmark, Salesforce is recognized for centralized data management, extensive uptime infrastructure, and a mature ecosystem of support and implementation partners. - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — Enterprise teams frequently cite HubSpot's consistent platform availability, predictable performance, and strong user permissions and admin controls. - [Creatio](https://www.g2.com/products/creatio/reviews) — Enterprise users highlight Creatio's stability across large user deployments, noting its hosted and on-premise options and continuous platform enhancements as drivers of long-term confidence. - [NetSuite](https://www.g2.com/products/netsuite/reviews) — Trusted by enterprises for housing critical business data across CRM, financials, and operations in a single auditable system, with robust case-based support infrastructure. #### **What is the best-reviewed CRM software for enterprise app integration?** Integration depth is a top evaluation criterion for enterprise CRM buyers managing complex tech stacks. These platforms stand out for their integration ecosystems, and you can explore the [enterprise CRM software](https://www.g2.com/categories/crm?segment=enterprise) category on G2 for in-depth comparison: - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — Salesforce's AppExchange and native API infrastructure make it a top choice for enterprises requiring integration with ERP, marketing, service, and analytics platforms at scale. - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — Enterprise users praise HubSpot's native integrations and marketplace ecosystem for connecting sales data across business intelligence, email, and communication tools. - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — Recognized for strong third-party integrations including Salesforce and Zapier, making it a practical choice for enterprises embedding CRM and marketing automation into broader workflows. - [Creatio](https://www.g2.com/products/creatio/reviews) — Enterprise reviewers highlight Creatio's flexible integration framework and no-code tooling as differentiators for connecting CRM processes with legacy and third-party systems. #### **What is the best enterprise CRM for customer success teams?** Customer success functions within enterprise organizations require a CRM layer that goes beyond pipeline management — one that tracks client health, onboarding progress, and renewal timelines. You can browse the full [enterprise CRM software](https://www.g2.com/categories/crm?segment=enterprise) category on G2 for a complete list of top-rated options: - [Planhat](https://www.g2.com/products/planhat/reviews) — Purpose-built for enterprise customer success teams, Planhat manages the full post-sale lifecycle from onboarding through renewal with health scoring, timeline management, and proactive account planning tools. - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — Enterprise customer success teams use HubSpot for cross-department deal visibility and contact management, particularly in environments where CS and sales operate from shared data. - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — Used by enterprise CS teams that need deep customization and integration to map complex customer journeys, connect service records, and track success metrics across accounts. - [SuperOffice CRM](https://www.g2.com/products/superoffice-crm/reviews) — An enterprise CRM that centralizes account information, customer contracts, and support requests, earning high marks from administrators for its configurability and clean information architecture. #### **What is the best enterprise CRM with AI capabilities?** AI functionality in enterprise CRM has moved from differentiator to expectation, spanning predictive analytics, automated outreach, intelligent forecasting, and virtual sales assistants. The following platforms lead on AI maturity within the enterprise segment reviewed here, and you can explore the [enterprise CRM](https://www.g2.com/categories/crm?segment=enterprise) category on G2 for the latest AI feature comparisons: - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — Salesforce's native AI layer, Einstein, delivers predictive lead scoring, automated data capture, and conversational AI for enterprise sales teams operating at scale. - [Creatio](https://www.g2.com/products/creatio/reviews) — Enterprise users highlight Creatio's rapidly expanding AI capabilities integrated within its no-code workflow environment, enabling smarter automation without developer dependency. - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — HubSpot has embedded AI across email tracking, deal predictions, and content assistance — features enterprise teams are actively incorporating into daily sales workflows. - [HighLevel](https://www.g2.com/products/highlevel/reviews) — Reviewers in tech-oriented agencies highlight HighLevel's AI voice employee and AI-driven workflow features as a meaningful competitive advantage, particularly for teams managing high volumes of inbound and outbound communication. ### Sources 1. [73+ Sales Statistics To Achieve Business Targets in 2024](https://www.g2.com/articles/sales-statistics), G2 2. G2 reviews data: G2 reviews are sourced from verified software users and factor in satisfaction ratings, market presence, and real-time popularity data. Rankings in this guide are based on an analysis of G2 user reviews published within the last 12 months. For more details, read [G2’s full scoring methodology](https://documentation.g2.com/docs/research-scoring-methodologies). 3. [CRM technology trends](https://www.sap.com/india/products/crm/what-is-crm/crm-technology-trends.html), SAP 4. [Keeping Up to Date with CRM Trends in 2025: Here’s What to Expect](https://solutionsmetrix.com/article/top-crm-trends-2024/)​, Solutions Metrix Last Updated on 04/20/2026 _Written and researched by _[_Blue Bowen_](https://research.g2.com/insights/author/blue-bowen) _Reviewed and edited by _[_Sinchana Mistry_](https://www.linkedin.com/in/sinchana-mistry95/)