# Friday CRM Reviews **Vendor:** Friday CRM **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.4/5.0 **Total Reviews:** 86 ## About Friday CRM With Friday's easy-to-use interface, you can organize all your contacts, deals, and tasks in one place. Seamlessly integrate with Gmail to sync email and calendar. Capture emails, calls, meetings, and deal statuses automatically. Friday CRM makes software simple for small teams. Key Features: 100% free for up to 100 users Contact management Deal pipeline tracking Task organization Gmail integration Calendar sync Call logging Team collaboration Take control of your customer relationships in minutes. Sign up for Friday's free CRM today! ## Friday CRM Pros & Cons **What users like:** - Users find Friday CRM **very easy to use and set up** , simplifying information retrieval and process implementation. (14 reviews) - Users value the **feature richness** of Friday CRM, praising its thoroughness, customization, and ease of integration. (8 reviews) - Users highlight the **quick and easy setup** of Friday CRM, allowing for immediate implementation and efficient management. (7 reviews) - Users appreciate the **seamless integration** with Google Workspace, enhancing efficiency and usability in their workflows. (6 reviews) - Users appreciate the **user-friendly interface** of Friday CRM, noting its ease of use and quick information retrieval. (6 reviews) - Users value the **simplicity** of Friday CRM, finding it user-friendly and easy to adapt for their needs. (5 reviews) - Easy Customization (4 reviews) - Users love the **affordability** of Friday CRM, appreciating its free access and ease of use for daily tasks. (3 reviews) - Easy Integration (3 reviews) - Task Management (3 reviews) **What users dislike:** - Users find the **missing features** in Friday CRM limit their project management and create frustration during onboarding. (7 reviews) - Users experience **integration issues** with Gmail and desire more mobile-friendly features and group access controls. (4 reviews) - Users express frustration with **incomplete information** regarding report functionality and the birthday feature in Friday CRM. (2 reviews) - Users desire a **simpler customization option** for Friday CRM, seeking more filters and personalization features. (2 reviews) - Users dislike the **lack of built-in marketing** tools and the inefficiency of the company field in Friday CRM. (1 reviews) - Feature Issues (1 reviews) - Filter Issues (1 reviews) - Learning Curve (1 reviews) - Limited Features (1 reviews) - Users find the **UI somewhat unintuitive** , which complicates navigation and overall usage of Friday CRM. (1 reviews) ## Friday CRM Reviews ### 1. Free and Easy Setup, but UI and Export Process Need Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Jonathan M. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Friday CRM?** it is free and pretty easy to use. I like the setup **What do you dislike about Friday CRM?** The UI isn't as good as paid services, and not crazy that I have to do a review to export my data **What problems is Friday CRM solving and how is that benefiting you?** Keeping my current deal flow organized ### 2. rough start but now going well **Rating:** 4.5/5.0 stars **Reviewed by:** Michael T. | President & Managing Member, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Friday CRM?** It is not so complex that I can't find my way around. I don't need a CRM to integrate with every social media account on the net. I want it to manage my sales prospects which I am finding it is doing well. Customer support is excellent. The few times I have sent in a request i was answered within hours at worst or even minutes. **What do you dislike about Friday CRM?** I used another well know CRM several years ago so this one took a bit of use to familiarize myself with it. That part of the process was frustrating as I wanted to get running from day one, but I was unable to do that. I think some features could be expanded though I am still learning the program so I may find it already has an answer to my question. I just need to find it. **What problems is Friday CRM solving and how is that benefiting you?** The biggest challenge I have is staying on task with all the prospects with whom I am dealing on a daily basis. Friday is definitely helping me be better organized plus the reminders are very valuable as once I set a Task I don't have to remember when it is due. I get an automatic reminder which is perfect. ### 3. Robust, Feature-Full, and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2026 **What do you like best about Friday CRM?** Aside from the cost, the features are full and just as robust as some expensive clunky options. Ease of use with just enough functional features. **What do you dislike about Friday CRM?** Early on in our integration. Nothing jumping out just yet. **What problems is Friday CRM solving and how is that benefiting you?** We have CRM for certain aspects/depts of our business however, a couple of depts needed a solution and this is perfect. We are a small business with simple needs so biting off expensive overwhelming offerings isn't in the cards but we are sure glad we found Friday CRM. ### 4. Friday CRM is a great tool for managing our clients. **Rating:** 5.0/5.0 stars **Reviewed by:** Melinda H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Friday CRM?** That is free and that the CRM seems to be very thorough for managing client. I like I can add customized fields, I also like that there is API access so I can automate my entire customer process. **What do you dislike about Friday CRM?** You can't manage projects inside of it. If we had the full gammet of inception to completing a project and doing maintenance with them, that would be ideal. **What problems is Friday CRM solving and how is that benefiting you?** We are a new business, it fits in our budget and gives all of hte basic tools we need to get started. I think long term it will work for us as well. ### 5. Great Free Features, Already recommending Friday. **Rating:** 5.0/5.0 stars **Reviewed by:** David S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2025 **What do you like best about Friday CRM?** The cost (free) vs. utility cannot be beat. It has all of the features I need, without the ones I don't need that make me feel guilty that I am not using them, even though I pay for time. I have already recommended Friday to friends. **What do you dislike about Friday CRM?** I'm having a hard time integrating Gmail, but I'm sure I'll be able to do so. **What problems is Friday CRM solving and how is that benefiting you?** Tracking and organizing sales. ### 6. User-Friendly and Easy Info Access, But Needs More Filters and a Simple Paid Option **Rating:** 3.5/5.0 stars **Reviewed by:** Yolanda M. | Chief Administrative Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Friday CRM?** The system is user friendly. It is easy to retrieve information. **What do you dislike about Friday CRM?** I would prefer to have a simple paid feature to have full access without having to write a review. I would like more filters and customization. **What problems is Friday CRM solving and how is that benefiting you?** It keeps all my customer information in 1 place. ### 7. Excellent for Customer Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Friday CRM?** Friday CRM is very helpful in keeping up with customers. It works very well with RingCentral. **What do you dislike about Friday CRM?** I wish that Friday CRM excepted attachments. **What problems is Friday CRM solving and how is that benefiting you?** The main business problems that Friday CRM helps our company solve is keeping up with phone calls related to potential sales. ### 8. Just starting so far ok **Rating:** 3.0/5.0 stars **Reviewed by:** Tony C. | Owner, Electrical/Electronic Manufacturing, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Friday CRM?** Price and google integration, fairly simple to get started with have not tried customer support **What do you dislike about Friday CRM?** no marketing built in, I am not a fan of the company field **What problems is Friday CRM solving and how is that benefiting you?** contact management ### 9. Simple to set up and it is genuinely free to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2024 **What do you like best about Friday CRM?** A simple and free CRM with some helpful customisation features. **What do you dislike about Friday CRM?** I would like to see more customisation features. **What problems is Friday CRM solving and how is that benefiting you?** An additional database for a separate project. ### 10. Wish deals screen was more mobile friendly. **Rating:** 4.0/5.0 stars **Reviewed by:** Brandon S. | Ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Friday CRM?** I like the activities feature best, i wish i could assign activities/create a deal instead of just delete/unlink. **What do you dislike about Friday CRM?** I like it but i wish the deals screen was mobile friendly and allowed auto sending of emails or email templates as deals move through the different stages. Also wish i could integrate multiple groups to only be able to access certain activities (like ones sent to a specific email alias. **What problems is Friday CRM solving and how is that benefiting you?** I am trying to create one system for all users to access group mailboxes and pipelines. based on their priviledges i wish emails could come in as items in the pipellines and the ability to set a default of where it goes by default (potential lead) ### 11. great tool **Rating:** 4.0/5.0 stars **Reviewed by:** Victoria L. | marketing executive, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2025 **What do you like best about Friday CRM?** easy imports, great updates - really cool platform **What do you dislike about Friday CRM?** The export is not working since the beggining - which sucks because that feature is really important **What problems is Friday CRM solving and how is that benefiting you?** having all data in one place ### 12. You made me do it **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2025 **What do you like best about Friday CRM?** The free access is hard to beat. However, I find it to be a feature rich application. **What do you dislike about Friday CRM?** Not sure I dislike anything. As I use it more I may come across things I need to do but I love the product. so far. **What problems is Friday CRM solving and how is that benefiting you?** Tracking opportunities for my start-up is invaluable ### 13. Just Starting **Rating:** 3.5/5.0 stars **Reviewed by:** Shawn N. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Friday CRM?** I like that I can have access to the information all in database and not on multiple google sheets **What do you dislike about Friday CRM?** As the title reads, we are just starting so as of now we have no major complaints. **What problems is Friday CRM solving and how is that benefiting you?** We are currently integrating our call center phone system with Friday CRM to streamline call monitoring, resolution, ticketing, and related processes. This centralization aims to enhance our organization's efficiency and improve the quality of services we provide. ### 14. Would Recommend Friday CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Grace B. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2024 **What do you like best about Friday CRM?** Friday CRM is easy to use, and helps with most of the administrative needs for our non-profit organization. **What do you dislike about Friday CRM?** I am having trouble searching tags and exporting lists of contacts, especially a certain category or peice of contact information. **What problems is Friday CRM solving and how is that benefiting you?** Friday CRM has been great in helping us organize our contacts. ### 15. As a new, small nonprofit organization this is an invaluable resource! **Rating:** 5.0/5.0 stars **Reviewed by:** Venus H. | Founder & E-commerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2024 **What do you like best about Friday CRM?** We love everything about Friday CRM! Not only can we keep track of donations, sponsorships, and any fundraising profits, but we can also keep track of donors, corporations, and government agencies that we receive those funds from. We can make sure that we maintain communication with them before, during and after which is very important. It's not overly complicated to learn or use, but it packs a powerful punch in its capabilities. I was able to jump right in and begin implementing processes within minutes. I also love how easy it is to integrate other apps to make our work even more effective. **What do you dislike about Friday CRM?** I don't really dislike anything as it completely meets our expectations and needs. **What problems is Friday CRM solving and how is that benefiting you?** I honestly was worried about having to use spreadsheet that work, but often take a lot of time to and effort to do what Friday CRM does easily. ### 16. quick and easy to integrate gmail **Rating:** 4.0/5.0 stars **Reviewed by:** Todd V. | founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Friday CRM?** love the email integration with gmail and all the great crm functionalities **What do you dislike about Friday CRM?** have not used it enough yet to comment, haven't found anything to dislike . **What problems is Friday CRM solving and how is that benefiting you?** streamline my email leads ### 17. Friday CRM is a Winner! **Rating:** 5.0/5.0 stars **Reviewed by:** Alex M. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2025 **What do you like best about Friday CRM?** Friday CRM patched a huge deficiency in our workflow by integrating our google contacts to our ringcentral devices. I was shocked to learn that this platform offers their services for free! Not only has the integration been a tremendous support but we have even be able to adopt the workflow that's provided on the platform too. Our whole team is onboard and I'm certainly looking to spread the word about it. **What do you dislike about Friday CRM?** We're still fresh in adopting it but I cannot say i have a single complaint thus far. **What problems is Friday CRM solving and how is that benefiting you?** The integration between RingCentral and Google Contacts ### 18. Amazing and good tool to have **Rating:** 5.0/5.0 stars **Reviewed by:** Harvey R. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2025 **What do you like best about Friday CRM?** a very simple and easy to understand. can capture lots of data **What do you dislike about Friday CRM?** cant change the colour theme to make it more like your business brand **What problems is Friday CRM solving and how is that benefiting you?** Keeping track of leads keeping accurate customer data ### 19. Awesome CRM with plenty of customization and functions **Rating:** 4.5/5.0 stars **Reviewed by:** Bernhard K. | Owner, Coach, Professional Training & Coaching, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2025 **What do you like best about Friday CRM?** Available features, customization and integration with Google Workspace. Super easy to implement and very easy to use **What do you dislike about Friday CRM?** Some fields do not match the conventional field syntax, e.g. phone and address fields. **What problems is Friday CRM solving and how is that benefiting you?** Provides sales funnel pipeline tracking for my cosnulting and coaching business ### 20. Exceptional product for the cost, with friendly and responsive support **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew M. | BDM, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Friday CRM?** Love the ease of setup and the way it polls in Gmail for the appropriate contacts to track email historically **What do you dislike about Friday CRM?** Really could have the feature to edit 'a note' ;-( Additionally would be awesome to be able to bulk edit tasks due dates **What problems is Friday CRM solving and how is that benefiting you?** First CRM for Agency based company, so ticks so many of the boxes ### 21. Still testing, but so far OK **Rating:** 2.5/5.0 stars **Reviewed by:** Rupert P. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2025 **What do you like best about Friday CRM?** The big upside is that it has all that I want at the price I want, free. **What do you dislike about Friday CRM?** I have to write a review to test features. As I have not fully tested the product, it is hard to give a fair review. **What problems is Friday CRM solving and how is that benefiting you?** Keeping track of clients ### 22. I can't believe it's FREE **Rating:** 4.0/5.0 stars **Reviewed by:** Chris H. | Legacy Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Friday CRM?** It's free and allows us to see the data. It's a step up from Sheets and excel. We use it daily, and it allows us to track order-specific tasks, customer-specific tasks, notes on orders, and the phase of the order in each pipeline. **What do you dislike about Friday CRM?** It lacks certain sophistications that we need in a CRM: Ticketing, Workflow Management, Automation, Integrations, limited access to features without leaving a review and the amount of time it requires to receive the review before features can be accessed. **What problems is Friday CRM solving and how is that benefiting you?** Making data visible to all. ### 23. Very new to Friday, but having a good experience so far. **Rating:** 4.5/5.0 stars **Reviewed by:** Jeff G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Friday CRM?** Ease of use. The learning curve has been very straight forward. **What do you dislike about Friday CRM?** Haven't run into any issues yet. Maybe integrations but haven't gotten deep into that yet. **What problems is Friday CRM solving and how is that benefiting you?** Keeping track of leads. ### 24. Easy Startup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2025 **What do you like best about Friday CRM?** Friday is easy to use, offers customization, and links to integrations allowing for upgrades as you go. There are instructional videos, and, for just starting out, free is a great way to go. **What do you dislike about Friday CRM?** You have to look for software that integrates rather than having a link on hand with a list. **What problems is Friday CRM solving and how is that benefiting you?** Easy and functional job and client tracking. ### 25. Friday CRM Review: A Free Forever Blessing **Rating:** 4.5/5.0 stars **Reviewed by:** Albert S. | Tech Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2024 **What do you like best about Friday CRM?** Friday CRM Review: A Free Forever Blessing Friday CRM has proven to be an invaluable tool for our small business, offering a surprising level of functionality and ease of use for a completely free platform. The user interface is intuitive and visually appealing, making it a pleasure to navigate. One of the standout features is the ability to create customizable pipelines and stages, allowing us to effectively track the progress of our leads and sales. The visual representation of potential revenue and concrete revenue in progress is particularly helpful for understanding the financial health of our sales pipeline. The seamless integration with Gmail is a major advantage, as most of our leads initially come through email. This integration streamlines our workflow and ensures that we never miss a potential opportunity. Overall, Friday CRM has exceeded our expectations as a free tool. Its comprehensive features and user-friendly design make it a valuable asset for any small business looking to improve its sales and lead management processes. **What do you dislike about Friday CRM?** That can not be used within Gmail but it is not a big deal because the software still integrates with Gmail. **What problems is Friday CRM solving and how is that benefiting you?** Integrating with Gmail to control leads, keep a visual way of the finances per sales pipeline or in progress projects, also solves our followups. ### 26. Love all things Friday CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Kristi R. | Insurance owner/agent, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Friday CRM?** I love how easy it is to work Friday CRM! It's so user friendly. I regret ever leaving for the time I did. **What do you dislike about Friday CRM?** I wish I was more informed as to how to run certain reports as well as the birthday function. I wish it worked. **What problems is Friday CRM solving and how is that benefiting you?** In out office Friday is uset to log all our policies and notes for every client ### 27. Modern CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fine Art | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Friday CRM?** This CRM has all the features I have been looking for and completly free. **What do you dislike about Friday CRM?** Nothing at all it meets all of my needs. **What problems is Friday CRM solving and how is that benefiting you?** Friday CRM is helping organize everything for me. ### 28. Great basic CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Friday CRM?** Its free, its simple to use. Great for customer record keeping, which is what we use it for predominantly **What do you dislike about Friday CRM?** The lack of customisation of the summary pages **What problems is Friday CRM solving and how is that benefiting you?** Keeping all our customer contacts in one place ### 29. Great User Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Grant B. | Head of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2024 **What do you like best about Friday CRM?** Very easy to use and set up and can't believe it is free. We use the tool to manage a small auto business and have lots of contacts and opportunities which we track in Friday **What do you dislike about Friday CRM?** For the value for money nothing springs to mind **What problems is Friday CRM solving and how is that benefiting you?** Helps keep track of all our customers and opportunities ### 30. Owner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Friday CRM?** its free and easy to use! Just got started and was able to figure it out quickly. **What do you dislike about Friday CRM?** nothing yet. New to the platform so hard to say. **What problems is Friday CRM solving and how is that benefiting you?** Keep tracking of our deals so that we can move them through the pipeline and add notes for internal comms. ### 31. Free meets Functionality **Rating:** 4.0/5.0 stars **Reviewed by:** Chris H. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2024 **What do you like best about Friday CRM?** Having a CRM that organizes our data, clients, and allows for quick reporting, makes staying on top of things so much easier. The ability to add tasks and manage by tasks, allows management's time to not be spent on chasing down paperwork or emails. To add that it is FREE, and we use it daily, is icing on the cake. Truly the best free CRM out there. And I say this from running IT Departments of fortune 5000 companies from my corporate lifetime. I had created a CRM in js.node and java script through GoogleSheets, and it was easy to set up the same workflow inside of Friday. **What do you dislike about Friday CRM?** Lack of automation. In the near future, we will be plugging in the CRM with our Point of Sale, our Invoicing Software, our Estimating Software, and tying in different components of AI, to funnel clients in through our website and point of sale, and automate triggers and responses. Although it may be a bit heavy of a lift, I feel that Friday should be able to support it through its API. **What problems is Friday CRM solving and how is that benefiting you?** Tracking, reporting, centralizing communication, centralizing data, allowing follow through and completeness of customer files. ### 32. Great for small business **Rating:** 5.0/5.0 stars **Reviewed by:** Brad J. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Friday CRM?** Friday CRM has a comprehensive feature set for a free product. It is ideal for small business that is just starting out and looking to keep costs down. **What do you dislike about Friday CRM?** Hopefully, they will make it more mobile responsive or get an app. Mind you, I did my initial trials on mobile and it was easy to use. **What problems is Friday CRM solving and how is that benefiting you?** I was using a spreadsheet so this has made it much easier ### 33. Easy to handle, and integrates well with Gmail. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Friday CRM?** Free and effective, this is exactly what I was looking for as a replacement for Streak, which became paid overnight. **What do you dislike about Friday CRM?** There is a lack of a mail merge option to gain efficiency **What problems is Friday CRM solving and how is that benefiting you?** Customer follow-up, and easy sharing with colleagues. ### 34. Feature-Rich & Easy to Customize **Rating:** 3.5/5.0 stars **Reviewed by:** Debbie S. | President, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Friday CRM?** Just getting started, but appears to be easy to customize to meet our needs. Like the Google Workspace integration with 2-way sync, eliminating double-entry **What do you dislike about Friday CRM?** We offer recurring services to our clients. Wish it was possible to set up recurring Tasks **What problems is Friday CRM solving and how is that benefiting you?** manage client service operations with team ### 35. Friday CRM was surprisingly easy to use and not hard on the budget! **Rating:** 4.5/5.0 stars **Reviewed by:** Jerry M. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2024 **What do you like best about Friday CRM?** Friday CRM was easy to pick up. I have not been a user of Contact list software, but Friday CRM has a lot of advantages I can use. Easy integration. Fast customer support! What more could you ask for? **What do you dislike about Friday CRM?** Haven't used Friday CRM enough yet to see any downsides. If there are any downsides, there are few. **What problems is Friday CRM solving and how is that benefiting you?** Finally bringing all my contacts together, so I can fine tune my market. ### 36. Fast and Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Scott Mackenzie R. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2024 **What do you like best about Friday CRM?** I've tried other services that were too complicated and time consuming. Friday CRM does what I need and it's simple and fast. **What do you dislike about Friday CRM?** Needs an improvements: Seeing a calendar view. One click contact and company page. Cicks on all pages for creating tasks, meetings new contact and so on. **What problems is Friday CRM solving and how is that benefiting you?** Planning and tracking contacts. ### 37. Amazing Platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Robyn A. | Organizing Member/Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2024 **What do you like best about Friday CRM?** It is user friendly, even for the tech challenged like myself. It is unbelievable how simple it is to intergrate with other programs that I already us. I use it daily, mostly because it is so easy and clear to understand. **What do you dislike about Friday CRM?** That I don't have the option of using the pages I want or don't want. Meaning, that our company is not very large and so we do not use all of the features. However, they are great features. **What problems is Friday CRM solving and how is that benefiting you?** It helps me to keep our clients organized. ### 38. Non Profit and First CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Carlo R. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2024 **What do you like best about Friday CRM?** I love how easy the Google integration is. Friday CRM has been very helpful and has answered my support issues. I will be using this CRM a lot, and very glad is was easy to get started. There are many features I look forward to using. **What do you dislike about Friday CRM?** I wish each employee was able to share contacts and see other notes regarding other communications and emails. **What problems is Friday CRM solving and how is that benefiting you?** The Friday CRM helps me track external communications. ### 39. Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Cheryl T. | Business Finance Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2024 **What do you like best about Friday CRM?** Ease of use. I've used it before and we always liked it. **What do you dislike about Friday CRM?** Friday offers pretty much all of the features we need. **What problems is Friday CRM solving and how is that benefiting you?** We have a new pipeline of deals. We are using Friday for that pipeline. Because of the free version, all of my reps are able to access. ### 40. Glad found Friday CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Gary M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2024 **What do you like best about Friday CRM?** been using for a very short period of time but for being a free tool available it is amazing **What do you dislike about Friday CRM?** workflow automation especially for tasks **What problems is Friday CRM solving and how is that benefiting you?** management ### 41. like the visual pipline **Rating:** 4.5/5.0 stars **Reviewed by:** Christin L. | branch manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Friday CRM?** the viusal representation of the data, especially the deals pipline **What do you dislike about Friday CRM?** not enough activity categorization and outcome logging **What problems is Friday CRM solving and how is that benefiting you?** remembering sales conversations and activities ### 42. FREE CRM? Yes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Friday CRM?** uploading my list was fairly simple. now trying to figure out how to email birthday greetings, Easy to set up and customize for your list. **What do you dislike about Friday CRM?** Have to leave a review to get extra features. Better than money I suppose. **What problems is Friday CRM solving and how is that benefiting you?** central list to do work from. ### 43. Easy going app and easy to adapt **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2024 **What do you like best about Friday CRM?** Google friendly and useful, always online **What do you dislike about Friday CRM?** Maybe the dashboard with a pie view will be helpful and full printing list of opps and tasks **What problems is Friday CRM solving and how is that benefiting you?** in this stage just for tracking, we are looking forward to follow up features ### 44. Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen D. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2024 **What do you like best about Friday CRM?** Everything Is So Easy To Use/Customize. No Need To Learn Code Or Complex Systems **What do you dislike about Friday CRM?** As Of Now Nothing, Everything Is Amazing **What problems is Friday CRM solving and how is that benefiting you?** No CRM Prior So It's Making It Easy To Track Donors ### 45. great product **Rating:** 5.0/5.0 stars **Reviewed by:** Joey P. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Friday CRM?** That its free to use. once you log in its great to use **What do you dislike about Friday CRM?** hard to log on from differnt accounts. like using you username and password **What problems is Friday CRM solving and how is that benefiting you?** keeping track of all my clients ### 46. Simple and great CRM product to use! **Rating:** 3.5/5.0 stars **Reviewed by:** Michael R. | Life Insurance Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2024 **What do you like best about Friday CRM?** Friday CRM is very easy to use and customize. The dashboard is, overall, clean and straightforward - which is what a lot of us need. **What do you dislike about Friday CRM?** The contact list exporting needs to be improved. **What problems is Friday CRM solving and how is that benefiting you?** Tracking my pipeline and project cashflow. ### 47. Excellent free CRM, great features! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2024 **What do you like best about Friday CRM?** Friday is fantastically customisable and appears to have everything I need at the moment. It's pretty easy to use if you've used a CRM in the past and it's amazing for free! **What do you dislike about Friday CRM?** I'd like it to integrate with Bark.com to be able to save my leads there. **What problems is Friday CRM solving and how is that benefiting you?** Keeping track of all my clientele details, helping me forecast sales, making me more efficient. ### 48. Very nice interface and depth of information **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Friday CRM?** It is free. As a non-profit, every dollar counts. **What do you dislike about Friday CRM?** No built in reporting. Import function needs better handling of rejects. **What problems is Friday CRM solving and how is that benefiting you?** We needed something low cost and easy to use. FridayCRM seems to be doing a good job with this so far. ### 49. My Friday Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2024 **What do you like best about Friday CRM?** I like that Friday serves the purpose of recording and tracking leads on a basic level. **What do you dislike about Friday CRM?** I would like it to be more customizable. **What problems is Friday CRM solving and how is that benefiting you?** Friday solves the problem of speaking to prospects and when they don't move forward with a proposal on the sales call, I'm better able to set tasks to follow up with those prospects. ### 50. Surprising, just what I was looking for **Rating:** 5.0/5.0 stars **Reviewed by:** Paul V. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2023 **What do you like best about Friday CRM?** Free, simpel for a CRM, adaptable, import and export contacts to Google, groups and users, dashboard, instruction videos within the fields, manual in the app. Seems quite easy to use **What do you dislike about Friday CRM?** Didn´t have an opinion yet. I jus started to use Friday and for now I am happy comparing with Odoo and Hubspot **What problems is Friday CRM solving and how is that benefiting you?** Manage the contacts of the organization. I can create groups, users and security settings, which is very important for us, as many users will use the contact management. Learning the features of Friday, we might even use it to register our proposals/ contracts. - [View Friday CRM pricing details and edition comparison](https://www.g2.com/products/friday-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+02%3A33%3A42+-0500&secure%5Bsession_id%5D=e31dfd40-155c-4216-ad85-ae610178a841&secure%5Btoken%5D=0f2e3131295729dbacbb16a649e3606eb8c5303edaf673870f30b7a3591c82f4&format=llm_user) ## Friday CRM Integrations - [RingCentral Contact Center](https://www.g2.com/products/ringcentral-contact-center/reviews) ## Friday CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Friday CRM Alternatives - [monday CRM](https://www.g2.com/products/monday-crm/reviews) - 4.6/5.0 (1,149 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - 4.3/5.0 (2,984 reviews) - [EngageBay All-in-One Suite](https://www.g2.com/products/engagebay-all-in-one-suite/reviews) - 4.7/5.0 (652 reviews)