# Friday CRM Reviews
**Vendor:** Friday CRM  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 86
## About Friday CRM
With Friday's easy-to-use interface, you can organize all your contacts, deals, and tasks in one place. Seamlessly integrate with Gmail to sync email and calendar. Capture emails, calls, meetings, and deal statuses automatically. Friday CRM makes software simple for small teams. Key Features: 100% free for up to 100 users Contact management Deal pipeline tracking Task organization Gmail integration Calendar sync Call logging Team collaboration Take control of your customer relationships in minutes. Sign up for Friday's free CRM today!



## Friday CRM Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Friday CRM, allowing quick setup and effective management with minimal learning curve. (14 reviews)
- Users appreciate the **extensive features** of Friday CRM, valuing customization and seamless integration with Google Workspace. (8 reviews)
- Users highlight the **easy setup** of Friday CRM, enabling quick implementation and efficient usage right from the start. (7 reviews)
- Users love the **seamless integration** with Google Workspace, enhancing their workflow and productivity effortlessly. (6 reviews)
- Users appreciate the **user-friendly interface** of Friday CRM, making information retrieval and implementation effortless. (6 reviews)
- Users value the **simplicity** of Friday CRM, finding it user-friendly and easy to adapt for their needs. (5 reviews)
- Easy Customization (4 reviews)
- Users love the **affordability** of Friday CRM, appreciating its free access and ease of use for daily tasks. (3 reviews)
- Easy Integration (3 reviews)
- Task Management (3 reviews)

**What users dislike:**

- Users find the **missing features** of Friday CRM limiting, especially for project management and marketing needs. (7 reviews)
- Users struggle with **integration issues** in Friday CRM, especially when connecting Gmail and using mobile-friendly features. (4 reviews)
- Users express dissatisfaction with the **incomplete information** on report running and features, hindering effective use of Friday CRM. (2 reviews)
- Users express frustration with the **limited customization** options in Friday CRM, seeking more tailored features for their needs. (2 reviews)
- Users note the **lack of marketing tools** in Friday CRM, finding the company field unappealing for their needs. (1 reviews)
- Feature Issues (1 reviews)
- Filter Issues (1 reviews)
- Learning Curve (1 reviews)
- Limited Features (1 reviews)
- Users find the **UI somewhat unintuitive** , which complicates navigation and overall usage of Friday CRM. (1 reviews)



- [View Friday CRM pricing details and edition comparison](https://www.g2.com/products/friday-crm/reviews?page=6&section=pricing&secure%5Bexpires_at%5D=2026-05-18+22%3A37%3A14+-0500&secure%5Bsession_id%5D=6e846be3-9667-4ac8-aceb-6817ad5a37b1&secure%5Btoken%5D=4f0c04fd5ead049c566d863c0233e92587122bb9f84306cfd57e10e9cb047866&format=llm_user)
## Friday CRM Integrations
  - [RingCentral Contact Center](https://www.g2.com/products/ringcentral-contact-center/reviews)

## Friday CRM Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Friday CRM Alternatives
  - [monday CRM](https://www.g2.com/products/monday-crm/reviews) - 4.6/5.0 (1,149 reviews)
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - 4.3/5.0 (2,988 reviews)
  - [EngageBay All-in-One Suite](https://www.g2.com/products/engagebay-all-in-one-suite/reviews) - 4.6/5.0 (661 reviews)