# Friday CRM Reviews
**Vendor:** Friday CRM  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 86
## About Friday CRM
With Friday's easy-to-use interface, you can organize all your contacts, deals, and tasks in one place. Seamlessly integrate with Gmail to sync email and calendar. Capture emails, calls, meetings, and deal statuses automatically. Friday CRM makes software simple for small teams. Key Features: 100% free for up to 100 users Contact management Deal pipeline tracking Task organization Gmail integration Calendar sync Call logging Team collaboration Take control of your customer relationships in minutes. Sign up for Friday's free CRM today!



## Friday CRM Pros & Cons
**What users like:**

- Users find Friday CRM **very easy to use and set up** , simplifying information retrieval and process implementation. (14 reviews)
- Users value the **feature richness** of Friday CRM, praising its thoroughness, customization, and ease of integration. (8 reviews)
- Users highlight the **quick and easy setup** of Friday CRM, allowing for immediate implementation and efficient management. (7 reviews)
- Users appreciate the **seamless integration** with Google Workspace, enhancing efficiency and usability in their workflows. (6 reviews)
- Users appreciate the **user-friendly interface** of Friday CRM, noting its ease of use and quick information retrieval. (6 reviews)
- Users value the **simplicity** of Friday CRM, finding it user-friendly and easy to adapt for their needs. (5 reviews)
- Easy Customization (4 reviews)
- Users love the **affordability** of Friday CRM, appreciating its free access and ease of use for daily tasks. (3 reviews)
- Easy Integration (3 reviews)
- Task Management (3 reviews)

**What users dislike:**

- Users find the **missing features** in Friday CRM limit their project management and create frustration during onboarding. (7 reviews)
- Users experience **integration issues** with Gmail and desire more mobile-friendly features and group access controls. (4 reviews)
- Users express frustration with **incomplete information** regarding report functionality and the birthday feature in Friday CRM. (2 reviews)
- Users desire a **simpler customization option** for Friday CRM, seeking more filters and personalization features. (2 reviews)
- Users dislike the **lack of built-in marketing** tools and the inefficiency of the company field in Friday CRM. (1 reviews)
- Feature Issues (1 reviews)
- Filter Issues (1 reviews)
- Learning Curve (1 reviews)
- Limited Features (1 reviews)
- Users find the **UI somewhat unintuitive** , which complicates navigation and overall usage of Friday CRM. (1 reviews)



- [View Friday CRM pricing details and edition comparison](https://www.g2.com/products/friday-crm/reviews?page=6&section=pricing&secure%5Bexpires_at%5D=2026-05-14+19%3A33%3A32+-0500&secure%5Bsession_id%5D=f091e98e-6ba8-41b0-8c72-5251d2a86b5d&secure%5Btoken%5D=3cd4edeec57773fa8bd766d0dba2500c369302b6b7dd7f383361569622d71b5a&format=llm_user)
## Friday CRM Integrations
  - [RingCentral Contact Center](https://www.g2.com/products/ringcentral-contact-center/reviews)

## Friday CRM Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Friday CRM Alternatives
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