Maple CRM Reviews & Product Details

What I like best about Maple CRM is how efficiently it manages skilled and work permit cases end-to-end, from lead tracking to visa outcome. It simplifies documentation, follow-ups, and compliance, making immigration consultancy deals faster and more transparent Review collected by and hosted on G2.com.

What I dislike about Maple CRM is the absence of an integrated HR management module. Adding features to track staff attendance and leave would make it a more complete system and improve overall operational efficiency Review collected by and hosted on G2.com.

One of the standout features is the customization flexibility – we were able to tailor the CRM according to our workflow requirements. The integration options and automation tools save a lot of manual effort and improve overall productivity.

The support team is also responsive and helpful whenever we need assistance. They ensure smooth functioning and provide quick resolutions. Review collected by and hosted on G2.com.

The only drawback we have noticed is that the interface design feels a bit outdated compared to some modern CRMs. A fresher, more intuitive look would make the experience even better. Review collected by and hosted on G2.com.

I have been using Maple CRM for about a year, and it has been a great experience. The software is very user-friendly, easy to navigate, and helps manage leads and customer data efficiently. The support team is always responsive and provides excellent assistance whenever needed. Getting good support is often difficult with other software, but with Maple CRM, I’m very happy and satisfied. Overall, a reliable CRM solution for small and medium businesses. Review collected by and hosted on G2.com.

I don’t have major complaints, but it would be nice if Maple CRM added more integration options and improved the mobile interface. Review collected by and hosted on G2.com.

Excellent experience with Maple CRM. Every single query was handled smoothly and professionally Review collected by and hosted on G2.com.

Why they are so supportive, everytime. Good Service Review collected by and hosted on G2.com.

Ease Of Use and Ease of Implementation . always Review collected by and hosted on G2.com.

Nothung as of now . the cost compare to fearture is good Review collected by and hosted on G2.com.

I have plenty to say good things about Maple CRM as I was using it the most (daily and almost every hour) as an administrator some of them could be -

1) Has almost all of the Objects/modules that can be used and easy to reach. They have been working on UI which hopefully will be rolled out soon.

2) There are learning videos that require extensive time and support. Although it can be made better.

3) The Support is fabulous. I would highlight the team and especially CSM Swetha working with us to listen and suggest if there could be something better that can be done.

4) Implementation is quite flexible. It is easy but might expect time.

5) Only platform where there could be Client Facing Accounts and Interaction.

6) Although limited integrations whichever is provided don't create a challenge mostly.

7) Can store the documents as well. Review collected by and hosted on G2.com.

There are certain modules/Objects that they focus less for instance it's Leads. Making less effort on the Marketing Integrations OR functions that might help the Marketing department more.

Another point is that there is less Automation, although expecting too much as compared to other CRMs but that's also becoming common nowadays. Review collected by and hosted on G2.com.

User Friendly, Easy of Implementation, Supportive. Review collected by and hosted on G2.com.

The status has to change individually for Accounts, Customer and Deal. Review collected by and hosted on G2.com.

This tool is easy to use and helps manage customer relationships effectively. Review collected by and hosted on G2.com.

It is challenging to create graphs when working with larger datasets or when trying to make comparisons. Review collected by and hosted on G2.com.

The best thing I like about Maple CRM is their on time support and updates regarding new features. They provide customized solution based on the needs of the client. Review collected by and hosted on G2.com.

Nothing comes in mind as of now. In future I hope they will come up with new features. Review collected by and hosted on G2.com.

I have been using their CRM service for the past four years. The staff is very cooperative, and the CRM is easy to use and understand. Review collected by and hosted on G2.com.

It’s surprisingly easy to use, though I wish it had more advanced features Review collected by and hosted on G2.com.