Maple CRM Reviews & Product Details

Maple CRM is easy to use and highly reliable. It simplifies our day-to-day work by helping us manage leads efficiently through bulk uploads, lead segregation, status tracking, feedback updates, meeting scheduling, and client communication in one place. It saves a lot of time and makes our workflow more organized. Review collected by and hosted on G2.com.

We have had a good experience overall with Maple CRM. At times, a few interface improvements and faster loading in certain sections could further enhance usability. Review collected by and hosted on G2.com.

I use Maple CRM for our daily activities, and it really helps streamline the workflow. It's very easy and simplified, making it efficient for us to regularly follow-up with our students. I also appreciate their very supportive customer support. Whenever we get stuck, we just call them or put an SR comment on the system, and they get back to us promptly. The initial setup was very easy, and I've been associated with them for over six or seven years. Review collected by and hosted on G2.com.

None Review collected by and hosted on G2.com.

What I like best about Maple CRM is how efficiently it manages skilled and work permit cases end-to-end, from lead tracking to visa outcome. It simplifies documentation, follow-ups, and compliance, making immigration consultancy deals faster and more transparent Review collected by and hosted on G2.com.

What I dislike about Maple CRM is the absence of an integrated HR management module. Adding features to track staff attendance and leave would make it a more complete system and improve overall operational efficiency Review collected by and hosted on G2.com.

team is highly supportive, maple CRM is easy to use and UI is very friendly. Review collected by and hosted on G2.com.

it all great no challenges at all using from last 3 years. Review collected by and hosted on G2.com.

I like that Maple CRM is easy to use. It helps us organize ourselves and follow up with clients efficiently. Additionally, being able to upload documents makes the processes smoother. Review collected by and hosted on G2.com.

I think Maple CRM could be a little bit more automated. The initial setup was a bit challenging for others, especially with the workflow. Review collected by and hosted on G2.com.

One of the standout features is the customization flexibility – we were able to tailor the CRM according to our workflow requirements. The integration options and automation tools save a lot of manual effort and improve overall productivity.

The support team is also responsive and helpful whenever we need assistance. They ensure smooth functioning and provide quick resolutions. Review collected by and hosted on G2.com.

The only drawback we have noticed is that the interface design feels a bit outdated compared to some modern CRMs. A fresher, more intuitive look would make the experience even better. Review collected by and hosted on G2.com.

I have been using Maple CRM for about a year, and it has been a great experience. The software is very user-friendly, easy to navigate, and helps manage leads and customer data efficiently. The support team is always responsive and provides excellent assistance whenever needed. Getting good support is often difficult with other software, but with Maple CRM, I’m very happy and satisfied. Overall, a reliable CRM solution for small and medium businesses. Review collected by and hosted on G2.com.

I don’t have major complaints, but it would be nice if Maple CRM added more integration options and improved the mobile interface. Review collected by and hosted on G2.com.

Excellent experience with Maple CRM. Every single query was handled smoothly and professionally Review collected by and hosted on G2.com.

Why they are so supportive, everytime. Good Service Review collected by and hosted on G2.com.

Ease Of Use and Ease of Implementation . always Review collected by and hosted on G2.com.

Nothung as of now . the cost compare to fearture is good Review collected by and hosted on G2.com.

I have plenty to say good things about Maple CRM as I was using it the most (daily and almost every hour) as an administrator some of them could be -

1) Has almost all of the Objects/modules that can be used and easy to reach. They have been working on UI which hopefully will be rolled out soon.

2) There are learning videos that require extensive time and support. Although it can be made better.

3) The Support is fabulous. I would highlight the team and especially CSM Swetha working with us to listen and suggest if there could be something better that can be done.

4) Implementation is quite flexible. It is easy but might expect time.

5) Only platform where there could be Client Facing Accounts and Interaction.

6) Although limited integrations whichever is provided don't create a challenge mostly.

7) Can store the documents as well. Review collected by and hosted on G2.com.

There are certain modules/Objects that they focus less for instance it's Leads. Making less effort on the Marketing Integrations OR functions that might help the Marketing department more.

Another point is that there is less Automation, although expecting too much as compared to other CRMs but that's also becoming common nowadays. Review collected by and hosted on G2.com.