
I started my job here and was not familiar with Spiro at all and from my very first day, Ashley was MORE than willing to help me with everything. She even hopped on a Zoom call with me one time and showed me around Spiro and some things she thought would be beneficial based on the role I had taken here at KTTS. Review collected by and hosted on G2.com.
I mean if I HAD to pick.. yeah well, nvm nothing yet. Review collected by and hosted on G2.com.
The relationships of our company today are more proactive, we work with this software even in the background, to better manage the data of our potential clients and capture it more easily. We have complete visibility of our channeling, improving the precision and focus of our opportunities, we detect anomalies, and we are guided by its tools to proactively attack them, through its artificial BI the sales team works more fluidly and more efficiently . Review collected by and hosted on G2.com.
The lack of functionality of working several tabs is a problem that can slow down the work process, and even makes setting up a campaign or selecting more than one contact to be done on a single page at the same time, it is a a problem that is easily overlooked and even for us, as we solve using external tools that supplant this negativity. Review collected by and hosted on G2.com.
the user interface is very easy to use and can be custom designed to meet your unique process and sales model. Review collected by and hosted on G2.com.
the company is young, and the product is growing, so updates can come quite often. Review collected by and hosted on G2.com.
Thanks to Spiro we increase our communication with the client and in this way we reach more users with a very effective interaction between client and employee. We also obtained a gestation of campaigns, documents and clients most interested in our products in the last year. Increase in expected product sales thanks to the platform. Review collected by and hosted on G2.com.
At first it cost a bit to adapt, some reports are difficult to carry out, however this platform is very complete and its tools are very helpful.
You can improve communication servers, due to this problem that is experienced today, communication servers collapse a lot. Review collected by and hosted on G2.com.
A B2B communication is never easy before using this multipurpose application. Spiro assists me to find resources and information for business ventures. The best application to communicate with dealers and company members at a single click. Data is secured and well-organized to allocate any time. It cooperates with other squad members and companies to divvy up the product’s pricing detail and the latest styles to be observed. Review collected by and hosted on G2.com.
If I pick up its benefits, then disadvantages don’t matter to bring up. There must be a password to secure the data s this is a good communicator so information should be secret, not available for everyone. A Good frequency of Wi-Fi must be there to sway on the routine work otherwise it will not support the scheme. Review collected by and hosted on G2.com.
SPIRO is easy to learn, less techy sales people will embrace it. Their metrics, activities, opportunities can be automatically generated by SPIRO's AI assistant with little effort from the user. Review collected by and hosted on G2.com.
We would like screen layout customisable by user, not solely by organization. Review collected by and hosted on G2.com.
We wanted a software we could easily customize as we try to figure out what was most important in a growing company. We don't have a tech team, so we needed something that was simple. Spiro does everything we needed and had a lower price tag than the other competitors we looked at. Also, its e-mail integration has made it easy to control Review collected by and hosted on G2.com.
The reporting has every we needed but definitely takes a while to start getting used to and filtering properly. Review collected by and hosted on G2.com.
I like the support team that is able to discuss all aspects of Spiro. From user training to major changes for better content / reports for your business, the Spiro team really does excel in partnering with their clients. Review collected by and hosted on G2.com.
Data entry isn't as streamlined as I would like to see it, but I have to say that this is largely due to our business' growth and constant tweaking of pertinent information and how it is harvested. Review collected by and hosted on G2.com.
Spiro is so smart and so versatile! As a medical device company, we need a CRM that is super easy to use and straightforward for our users, while still maintaining smart capabilities and allowing myself, as the admin of the tool, to create and customize Spiro to fit our exact needs! I love how they are constantly pushing out new enhancements based on user feedback and what their customers really need and I am in awe of all of the amazing features Spiro has to offer! Review collected by and hosted on G2.com.
I this is not really a dislike, because its more of a nice to have - but i would love to be able to create a filter from the mobile app - maybe that will be a feature down the road....because they are constantly adding new amazing functionalities! Review collected by and hosted on G2.com.
The team at Spiro has always gone above and beyond in assisting us with questions, support, customization, etc. They are very thorough in making sure everything is as we need it and are very quick to respond to a request Review collected by and hosted on G2.com.
I do wish we could assign reminders to others in the office who do not have a Spiro license. Our sales team is small and having all reminders come to me and then me forward on can be a bit timely. Review collected by and hosted on G2.com.
The automated and easy use of the website and phone app to automatically get updates after a call and to schedule reminders to follow up or other actions along with the Spiro assistant in the email for doing a plethora of things for me. Review collected by and hosted on G2.com.
Sometimes the assistant doesn't understand what I am asking it to do if the email I'm forwarding to it itsnt in a standard format. Review collected by and hosted on G2.com.
I really like the ease with which I can create contacts and opportunities, just by forwarding a single email to the Spiro Assistant. This feature makes sure that it's easy to add something new when I'm "in the moment", so that I won't forget to follow-up on that opportunity later, after I get busy with something else. Review collected by and hosted on G2.com.
There are a few software bugs related to reviewing lists of opportunities that can sometimes be frustrating. I often filter down lists to a certain view, but then have trouble getting the software to retain the settings. But in the grand scheme, that's a minor issue compared to the ease of adding new info, which is the key to making any CRM into a real tool, and not just a burden on the salesforce. Review collected by and hosted on G2.com.
Spiro Technologies is super easy to master and every sales person actually wants to use it because it makes their job easier and more efficient. The customer support is excellent and they are very easy to work with when customizing the software to your business. Leadership at Spiro is forward thinking and they are constantly asking us how they can make their product better. Review collected by and hosted on G2.com.
It would be nice if the app had the reporting capabilities I have access to when i am on my desk top. not terrible, just a nice to have. Review collected by and hosted on G2.com.
For me, having assistance from Artificial Intelligence to set up Contacts and Companies is a huge time-saver. This is especially true when you're getting leads sent to you in emails. Having a quick way to capture that lead keeps you feeling in control. Used the Reminder function to set up "next step" actions for every contact at every key account, and having the Reminders show up first thing every day keeps you focused on the important follow up, not as likely to be distracted by one-off unplanned activities. And having that AI on your phone keeps you productive even away from the keyboard. And the online and email customer support is absolutely excellent. Review collected by and hosted on G2.com.
There could be more keyboard shortcuts for doing the most common functions. Review collected by and hosted on G2.com.
Spiro helps to keep all of my leads in one place and not allowing any to fall through the cracks. Review collected by and hosted on G2.com.
I would like to see a calendar view similar to office for reminders, this way i can tell how many reminders i have each day when scheduling. Also if you can click and drag to other days if something comes up this would be helpful. Review collected by and hosted on G2.com.
The Customer Service we have received has really been helpful. The turn around time has been exceptional. The custom reports are key as we have many unique "on the fly" requests. Review collected by and hosted on G2.com.
At times it seems too easy to make changes to fields of data. While I appreciate the ease of use and free-form text we do find that some content gets inadvertently changed Review collected by and hosted on G2.com.
It’s ease of use is great and the Spiro team works with you to build what your team needs Review collected by and hosted on G2.com.
Not many things when I do come across something my rep does a great job to help it work for us Review collected by and hosted on G2.com.
The people behind the software are excellent. I've been through software implementations, and this was the best experience I have ever had. With so much data to organize and update, the Spiro team were diligent from beginning to the point where our team could fluently interact with the platform. The interface is well designed, which again, leads back to the Spiro team knowing what the end user truly needs to lever productivity. Review collected by and hosted on G2.com.
Data migration and set up never moves as fast as you want. It's not a criticism of Spiro, but if you want a meaningful CRM and data system it takes a lot of time. Spiro should emphasize the importance of patience. Also, I think the dashboard could be better customized for our workflow. Review collected by and hosted on G2.com.
I love how easily it is to set up follow up notifications. You can ping spiro to set follow up reminders, to let you know what your current workload is, to let you know what actions other sales people have taken in a specified period of time. Because it uses AI, it is a proactive tool, as much as a reactive tool. Review collected by and hosted on G2.com.
I have not encountered anything that I dislike with this CRM. It has so many helpful features, I am very impressed. Review collected by and hosted on G2.com.
My work revolves mostly around sales and marketing function, thus this CRM capabilities around Lead management, Opportunity management, marketing automation make process flow easy and in a discipline approach. The one I like the most is the analytics features with in-built templates for dashboards reports and managing email campaign through it. Review collected by and hosted on G2.com.
This is best tool for small businesses, at times you face difficulty in pushing multiple campaigns simultaneoulsy. Overall nice product to meet the requirement. Review collected by and hosted on G2.com.
Spiro is a financial adviser that helps our company close new sales with their clients. We can use it to close contracts, and product sales from the labs in our hospital. Review collected by and hosted on G2.com.
Spiro is a very good software that advises new sales ideas and projects for companies. I dont see any problems with it. Review collected by and hosted on G2.com.
the simple layout of their features, the way they are able to do actions less clicks of the user and more behind the Scenes. Review collected by and hosted on G2.com.
I would have like to see more email sync features and better opportunity filtering on the mobile app. Better outside importing of new opportunities. More available support for items needed. Review collected by and hosted on G2.com.
Its completely user savvy and more filter options are available to drive down the accurate information. Result oriented and provides with all required analytics and reports. Opportunity Management and Pipeline management features are really best. Review collected by and hosted on G2.com.
Data integration is quite slow as compared to its competitors. They should also work on their customer support. Review collected by and hosted on G2.com.