Spiro Reviews & Product Details

I like that Spiro eliminates the hassle of manual pipeline updates by tracking deal progress on its own, which saves me tons of daily CRM time. The automated follow-up reminders are my favorite by far; they’re customizable and never miss a beat, taking all the mental load off remembering client check-ins. I also like the top-tier contact management, which pulls in key client details, keeps them organized, and even links related contacts together, so I never lose track of a whole client team. I link Spiro with Slack for quick alerts, which ensures I don't have to check Spiro nonstop during the workday. The initial setup was way simpler than other CRMs I've tried, allowing me to set up my account and tweak pipeline settings in no time. Spiro fits our workflow way better without the extra cost of add-ons required by other products. Review collected by and hosted on G2.com.

I wish the customization for the pipeline stages was more flexible. Right now, it’s a little rigid to tweak or add new stages for my specific sales process, I have to work around the preset options a lot. I’d love more flexibility to delete or hide preset pipeline stages I never use, right now, some default stages are locked in, so my pipeline has extra steps that just take up space and make it harder to scan. Also, a simple duplicate stage button would save time instead of building every new stage from scratch. Review collected by and hosted on G2.com.

I really appreciate how easy Spiro is to manage and implement. The automation features and reporting capabilities are also things I love about it. Currently, we are in the process of training our regional managers to show them just how user-friendly Spiro is. Our goal is to have even more users across different departments making use of it. Personally, I use Spiro several times a day, whether I’m checking information or adding new data. Review collected by and hosted on G2.com.

We've encountered some integration issues between Spiro and our other systems. Spiro isn't fully operating in the background as we had hoped yet. Additionally, the level of automation between certain applications is still somewhat limited. Review collected by and hosted on G2.com.

Organizations and users really value Spiro for its proactive AI assistant and its ability to eliminate manual data entry, making it very user-friendly and efficient for sales teams. Key features that stand out include: Automated Data Entry, which drastically reduces time spent on administrative tasks by gathering data from emails, calls, texts, and integrated systems automatically. This feature ensures comprehensive and accurate data is always available for reporting and analytics. Users also appreciate Spiro for its Proactive Reminders and Next Steps, where the AI assistant generates and prioritizes daily to-do lists and follow-ups. The intuitive interface and ease of use are often commended, encouraging high user adoption. Furthermore, Spiro's comprehensive analytics and reporting capabilities are a hit, providing rich, real-time insights with customizable dashboards. Review collected by and hosted on G2.com.

Spiro sales CRM software indicates areas for improvement generally fall into: integration difficulties, a steep learning curve for advanced features (like reporting), and occasional data accuracy problems. Some users have also noted a potential time-consuming aspect if integration with existing systems is challenging. Review collected by and hosted on G2.com.

What I like best about Spiro is its proactive AI-driven insights, which help identify opportunities and risks without requiring manual data entry. It makes pipeline management faster, smarter, and more accurate. Review collected by and hosted on G2.com.

One area I dislike about Spiro is that the learning curve can feel a bit steep, especially for users who are not familiar with AI-driven CRMs. It takes some time to fully understand all the automation features. Review collected by and hosted on G2.com.

Usability and ease of handling. Review collected by and hosted on G2.com.

A bit bureaucratic with interfaces not yet so robust Review collected by and hosted on G2.com.

is how automatically it captures and organizes sales activity without requiring constant manual input from the team. Review collected by and hosted on G2.com.

In some cases, i might want more control over how data is captured or displayed Review collected by and hosted on G2.com.

Spiro automates so much of the typical CRM data entry that you can instead get right to the insights and information that matters. Our sellers love it for the easy logging of events and interactions and the reporting suite that they are comfortable using on their own. As a leader, I love the dashboards that we customized to clearly display the metrics that matter for our business so we can share performance transparently across the team. Review collected by and hosted on G2.com.

With such an open and customizable system, I wish there was an easier way to continuously improve. New features are released often and we don't yet have a solid way to integrate and update our processes to take advantage. I think the Spiro team could step in here to drive more value for customers. Review collected by and hosted on G2.com.

I like the AI features of Spiro and the constant reminders, follow up, and assistant tools to allow my sales team to sell and not worry about the admin duties. Spiro is user friendly, customizable, and always evolving to make our day to lives better. It is an excellent tool for any industry to use and grow with their customers. Review collected by and hosted on G2.com.

The down side to Spiro would be we did not find the company earlier. No matter what I ask the team is always will to explore options, work arounds, or new developments to even exceed my expectations. What's not to like? Review collected by and hosted on G2.com.

It is quick to use, holds all of our data as needed, and works great from the sales side of things. The 'assistant' feature is particularly helpful Review collected by and hosted on G2.com.

New features are released often and we don't yet have a solid way to integrate and update our processes to take advantage. I think the Spiro team could step in here to drive more value for customers. Review collected by and hosted on G2.com.

It is quick to use, holds all of our data as needed, and works great from the sales side of things. The 'assistant' feature is particularly helpful - I can set unique reminders based on which pipeline stage a client is in. Review collected by and hosted on G2.com.

The analytics takes some time to get the hang of. There are plenty of statistics to view, and they're very helpful once you can build some dashboards. Review collected by and hosted on G2.com.