SendPulse
SendPulse is an AI-driven email and chatbot marketing platform that helps scaling businesses acquire, grow, and retain customers through email and chatbot conversations — all powered by a built-in CRM that streamlines sales and marketing efforts from start to finish. Trusted globally for more than 11 years, the company now serves over 200,000 customers, with substantial operations spanning Latin America (with an office in Brazil) and Europe as part of its international footprint. SendPulse features include: - bulk email and SMS service; - sales pipeline automation; - transactional emails; - Facebook Messenger, Instagram, Telegram, WhatsApp (SendPulse is an official WhatsApp Business API provider), TikTok, and Viber chatbot builder; - web push notification service; - website builder; - live chat builder; - CRM system; - online course builder and LMS; - pop-up forms with an NPS survey widget; - - a library of 50+ ready-made integrations (Zapier, Shopify, WooCommerce, Salesforce, HubSpot, and more) No matter which SendPulse service you choose to work with, it will feature our platform's core components: intuitive, no-code interface; user-friendly drag-and-drop builder with extensive customization options; seamless integration of individual services within the platform; user access levels and teamwork tools so your whole team can collaborate; and advanced marketing and sales automation capabilities. You can seamlessly combine all services into a unified system to create automated sales pipelines. SendPulse’s online course builder integrates various marketing and sales automation tools, allowing you to effortlessly engage new students, nurture relationships with your existing audience, and effectively monetize your expertise. SendPulse is always available on your smartphone, enabling you to launch marketing campaigns, interact with your chatbot subscribers, and manage your audience from anywhere. Online courses created with SendPulse's course builder are also accessible on mobile devices. Education by SendPulse is a user-friendly app that allows students to create and edit their profiles, enroll in courses, track their learning progress, and communicate with instructors. You only need a smartphone or tablet to register, create a student account, and successfully start and complete your training. SendPulse offers a wide range of comprehensive, seamlessly integrated marketing solutions. Our core objective is to optimize marketers’ and business owners’ workflows and empower them to drive company growth through more efficient sales and marketing processes. With SendPulse, you can efficiently: - Build and segment your audience. - Manage all your sales and marketing activities from a single platform. - Track and analyze the effectiveness of your deals. - Make data-driven decisions based on actionable insights. - Boost your sales through personalized messaging tailored to subscribers across every stage of your sales funnel. SendPulse offers unlimited email campaigns, 24/7 live support, exceptional deliverability, and detailed reporting on every pricing plan. Our free-forever plan includes 15,000 emails per month, while paid subscriptions start at just $9.60 per month (billed annually – a 20% discount off the standard $12/month rate, 500 subscribers).
Average Rating: 4.6/5.0
Total Reviews: 688
How Do G2 Users Rate SendPulse?
- Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.9/10)
- Workflow Capability: 8.5/10 (Category avg: 8.5/10)
- Contact & Account Management: 8.4/10 (Category avg: 8.7/10)
- Opportunity & Pipeline Mgmt.: 8.3/10 (Category avg: 8.6/10)
Who Is the Company Behind SendPulse?
- Seller: SendPulse
- Year Founded: 2015
- HQ Location: New York
-
Twitter: @SendPulseCom
2,084 Twitter followers -
LinkedIn® Page: www.linkedin.com
192 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: CEO, Founder
- Top Industries: Marketing and Advertising, Information Technology and Services
- Company Size: 90% Small, 9% Medium
What Do G2 Reviewers Say About SendPulse?
AI-generated summary from verified user reviews
Pros
- Users find SendPulse's ease of use refreshing, facilitating smooth campaigns and intuitive, hassle-free automation tools.
- Users appreciate the seamless automation capabilities of SendPulse, facilitating effortless engagement and campaign management.
- Users appreciate the easy setup process of SendPulse, finding it seamless and intuitive for all experience levels.
- Users value the seamless integration of SendPulse's chatbot and CRM, enhancing business automation and efficiency.
- Users appreciate the extensive automation channels and intuitive interface of SendPulse that enhance marketing efficiency.
Cons
- Users note the missing features in reporting and advanced tools, impacting the overall usability and clarity.
- Users find the limited features of SendPulse insufficient for their needs, impacting overall satisfaction with the tool.
- Users find the learning curve steep for advanced features, as detailed reporting and support can be inconsistent.
- Users note limited options for custom segmentation and campaign organization, impacting their experience with SendPulse.
- Users find the WhatsApp API setup and automation flow confusing, which can frustratingly hinder their experience and efficiency.
What Are Recent G2 Reviews of SendPulse?
"Sendpulse Does Everything I Need: Intuitive Chatbot Builder That Just Works"
Rating: 4.5/5.0 stars
— Vercueil v.
"Chat Bot is a great source of information for our users and saves us great amount of work."
Rating: 5.0/5.0 stars
— Fernando C.
What Are G2 Users Discussing About SendPulse?
- What is SendPulse used for? - 1 comment

