G2

FC

Fernando C.

Manager, designer, photgrapher, web and graphic designer

Small-Business (50 or fewer emp.)

1/31/2024

"Chat Bot is a great source of information for our users and saves us great amount of work."

5/5

What do you like best about SendPulse?

As we move along learning how to use it intuitively, the ChatBot has become more precise and can handle much more information and many more specific responses per day. It is a great precise information for all of our users and they can obtain quick answers to their questions. We improve with new questions every month! Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

Learning curve took a longer than expected.a But once I got the basic concepts I started moving on. I now know much more about it and I try to include new information periodically, making the Chat Bot much stronger and robust. Everyday we have more and more visitors. Would like to have more than three options. Review collected by and hosted on G2.com.

What problems is SendPulse solving and how is that benefiting you?

Send Pulse is taking care of the many questions users have about notary services in Notary 68 in Bogotá, Colombia. It has streamlined and made responses more effective and timely. But I would greatly appreciate if the questions once they are programmed in the chat bot can be ordered alphabetically so they can easily found when needed. Review collected by and hosted on G2.com.