Forsta
Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Employee Experience (EX), Market Research – so that companies can get a deeper, more complete understanding of the experiences of their audiences. The HX Platform gathers and analyzes data, and translates the findings into shareable actions to inform decision-making and drive growth. Forsta’s technology, combined with its team of expert consultants, serves organizations across a variety of industries including financial services, healthcare, hospitality, market research, professional services, retail and technology. Forsta is recognized as a Leader in the 2021 Gartner® Magic Quadrant™ for Voice of the Customer. For more information, visit www.forsta.com.
Average Rating: 4.2/5.0
Total Reviews: 297
How Do G2 Users Rate Forsta?
- Ease of Use: 8.1/10 (Category avg: 8.9/10)
- Invitation: 8.9/10 (Category avg: 8.5/10)
- Survey Link: 8.7/10 (Category avg: 8.7/10)
- Media Library: 9.0/10 (Category avg: 8.6/10)
Who Is the Company Behind Forsta?
- Seller: Forsta
- Year Founded: 1990
- HQ Location: London, United Kingdom
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LinkedIn® Page: www.linkedin.com
366 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Project Manager, Manager
- Top Industries: Market Research, Management Consulting
- Company Size: 43% Medium, 29% Large
What Do G2 Reviewers Say About Forsta?
AI-generated summary from verified user reviews
Pros
- Users value the ease of use of Forsta, appreciating its seamless integration and powerful visualization tools.
- Users value the ease of use and integration of Forsta for market research visualizations and reporting.
- Users value the customization capabilities of Forsta, which align perfectly with market research needs and preferences.
- Users value the advanced data analysis tools in Forsta, facilitating complex research and insightful reporting.
- Users value the efficiency improvement of Forsta, benefiting from advanced tools that streamline research and analytics.
Cons
- Users find the limited design options of Forsta hinder their ability to personalize surveys effectively.
- Users express frustration over poor performance, citing issues like low video quality, delays, and limited design options.
- Users find the time-consuming setup process frustrating, especially for creating video clips and managing projects.
- Users often face delay issues with Forsta, leading to frustrating video creation and extended scripting times.
- Users find Forsta to be expensive, with high licensing costs that discourage smaller teams from utilizing its features.
What Are Recent G2 Reviews of Forsta?
"Powerful Survey Tool with Room for Enhancement"
Rating: 4.0/5.0 stars
— Michael H.
"Easy-to-Customize Survey Management with Helpful Crosstabs and Quotas"
Rating: 4.0/5.0 stars
— Chandra L.
What Are G2 Users Discussing About Forsta?
- What is Forsta used for?
- Are confirmit surveys legit? - 1 comment

