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RecRam Reviews (15)

Reviews

RecRam Reviews (15)

4.6
15 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and excellent customer support provided by RecRam, making it a reliable tool for gathering video testimonials and feedback. The intuitive interface enhances user experience, allowing for seamless integration into various workflows. However, some users note a desire for more customization options in the video survey features.

Pros & Cons

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Aaron D.
AD
Founder and owner
Small-Business (50 or fewer emp.)
"Greatly needed and right on time!"
What do you like best about RecRam?

RecRam has solved my "How do I leave a video testimonial?" problem. Rather than giving clients a confusing process, I now share a RecRam link to my video testimonial form, making it easier for them to complete. The clients enjoy the easy interface, whether on desktop or mobile. It looks professional, which elevates my brand. The process is simple, and I receive notifications when the testimonials are added to my account. Easy as 1-2-3!

Implementation was a breeze. RecRam provides templates, or you can create your own form from scratch. I used a basic template, and it works great.

When I did have issues, all I had to do was email support@recram.com, and I received a reply within minutes. They were super quick to respond and got me on track. There was one software issue, but it was fixed within hours. The other issues I encountered were due to user error.

I have been using it for a little while now, but I plan to increase my use by integrating the form link into my review process to gather regular video testimonials.

Highly recommend!! Worth its weight in gold. Five stars ⭐️⭐️⭐️⭐️⭐️. Review collected by and hosted on G2.com.

What do you dislike about RecRam?

Not much really. On the recording page, it would be nice to be able to choose which format options appear (e.g., Video, Audio, Text) and hide the ones I don't need. There may be a way to do this already; I just haven't figured it out. Review collected by and hosted on G2.com.

Ritvija S.
RS
Social media managing
Small-Business (50 or fewer emp.)
"The best video support I've used"
What do you like best about RecRam?

This is the best video support platform I've used. I use it mostly for all my purposes as the number of features are more than enough for my work. It is easy to use and if I have a doubt the customer support is excellent. Also implementing any feature is easy. There is ease in integrating it. I frequently use it for my work and loving it so far. Review collected by and hosted on G2.com.

What do you dislike about RecRam?

As such there are no downside of it for me, I'm loving the application. Review collected by and hosted on G2.com.

FG
Tax Manager
Building Materials
Mid-Market (51-1000 emp.)
"Automatically surfacing key themes and sentiment"
What do you like best about RecRam?

It has been beneficial to have RecRam’s video response for travel associate to help in getting feedback from the users. This gives customers a chance to be more natural when responding to the surveys than the usual text-base surveys hence the best results. Review collected by and hosted on G2.com.

What do you dislike about RecRam?

Some of the parameters set for video surveys themselves looked somewhat limited in the customization. Even though there are templates available here and there I could not easily create my own design to fit the branded image. Review collected by and hosted on G2.com.

ME
HR Analyst
Automotive
Small-Business (50 or fewer emp.)
"Marketing communications strategy and product launches"
What do you like best about RecRam?

I find this format easier than conducting direct surveys and let the user explain themselves by answering questions.RecRam uses a video response system and sound responses that make it unique in handling and combining user feedback. Review collected by and hosted on G2.com.

What do you dislike about RecRam?

RecRam is good in terms of data accumulation, I am not very comfortable with its assimilation into my daily usage. There is no easy way to export the feedback data and it does not fully integrate with my CRM or marketing automation software. Review collected by and hosted on G2.com.

SD
SPS Associate
Enterprise (> 1000 emp.)
"Excellent Service"
What do you like best about RecRam?

I like how RecRam provides instant help to the customer. Review collected by and hosted on G2.com.

What do you dislike about RecRam?

I didn't find anything to dislike about RecRam Review collected by and hosted on G2.com.

DB
SPS Associate
Enterprise (> 1000 emp.)
"RecRam has an excellent service"
What do you like best about RecRam?

Customer service RecRam provides great convenience in product testing. Review collected by and hosted on G2.com.

What do you dislike about RecRam?

It is cloud based and dependent on internet. Review collected by and hosted on G2.com.

KR
Founder and CEO
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Amazing Software for Creating Custom Forms"
What do you like best about RecRam?

Its Ai builder is awesome for creating multiple relevant questions at once and it's also customizable Review collected by and hosted on G2.com.

What do you dislike about RecRam?

sometime i face some issue in customizing Review collected by and hosted on G2.com.

Padmaksha B.
PB
Mentor
Small-Business (50 or fewer emp.)
"Video Research"
What do you like best about RecRam?

I really like the way we can highlight issues via video quickly Review collected by and hosted on G2.com.

What do you dislike about RecRam?

It would be really helpful if we can have few more features Review collected by and hosted on G2.com.

İsmail B.
İB
Member of the Management Board
Small-Business (50 or fewer emp.)
"Innovative & Awesome way to conquer Marketing"
What do you like best about RecRam?

Grab costumer , easy & efficiency way, video notes are incredeble, on the other side costumer reviews are transcripted , analysed and one clict reported on may desktop... it is amazing Review collected by and hosted on G2.com.

What do you dislike about RecRam?

may be it must be a little bit less featured. I mean just video feedbaxks enough... Review collected by and hosted on G2.com.

Pritam G.
PG
Senior Marketing Manager
Small-Business (50 or fewer emp.)
"RecRam product review"
What do you like best about RecRam?

RecRam has really helped us in syncing customer data inputs and analyze them for better and personalized customer targeting. Review collected by and hosted on G2.com.

What do you dislike about RecRam?

there is not much to dislike about this. Review collected by and hosted on G2.com.

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