Medallia Video Reviews & Product Details

Business decisions, ideas on returns on investments. Review collected by and hosted on G2.com.

Overall, it has been a very good experience. Review collected by and hosted on G2.com.

Video intelligence best platform. Tells a lot about the customer experience and best themes to use. Review collected by and hosted on G2.com.

I don't think there is any downside. You learn a lot from it. Review collected by and hosted on G2.com.

The video intelligence platform of living lens is one of the best things about Living Lens. I also like that the product analyses data from various aspects. For instance, if just one aspect is viewed then any product cannot be successful. However, when you intake various aspects and then subsequently analyse them by keeping in view the different themes, then the product seems unmatchable.

The comparison is obviously on the basis of the video intelligence platform Review collected by and hosted on G2.com.

Not much to dislike in Living Lens product. Everything works just fine as it should be, because it is a state of the art product. However, even the most perfect product cannot be without any flaws so I have a certain suggestion. It might be, just might be improved by covering more aspects of the video analysis. In this way, there can be no doubt about the perfection of the product.

Moreover, the theme section could use a sort of an overhaul. This is because there are not as many themes as one would expect from a product of this quality and reputation. So, an increase in the number of themes and the quality of themes may benefit the product in my humble opinion. If this is applied, then I am certain that there will be an increase in the uptake of this product very quickly. Review collected by and hosted on G2.com.

One of the best components of the product is the video intelligence platform of the live lens. It's incredible how much data can be analyzed from so many angles. There are some tools with which I am familiar. Obviously, the comparison is based on the video intelligence platform. Review collected by and hosted on G2.com.

To be honest, there isn't anything to dislike about Living Lens. Everything functions in a state-of-the-art manner. It could be, and probably would be, better if it included more features of the video analysis platform. I'm sure there's room for improvement in the themes section as well. Review collected by and hosted on G2.com.

The video intelligence platform of living lens. The analyzing of data from so many aspects. Tools that I'm comfortable with. The comparison is obviously on the basis of the video intelligence platform. Review collected by and hosted on G2.com.

Well there is honestly nothing to dislike. Everything works as its state of the art. It might be, just might be improved by covering more aspects of the video analyzing. Improvement could be done as well in the themes section I suppose. Review collected by and hosted on G2.com.

As stated before, the customer-friendly interface and comfortable view of the overall platform are second to none. Moreover, the video analysis is just top of the line. Review collected by and hosted on G2.com.

The overall thematics of the platform can be changed to be a little better, but other than that, the platform is clean and friendly Review collected by and hosted on G2.com.

I love their video intelligence software. And the way their employees engage with customer to fulfill their needs as per their expectations. Review collected by and hosted on G2.com.

They only provide direct services to businesses they should also focus on end users as well. Review collected by and hosted on G2.com.

Emotional analyzing tools to make a positive impact on your customers Review collected by and hosted on G2.com.

Some functionality hard to use while other do not seem to relate to the actual actions Review collected by and hosted on G2.com.

It gives marketeer strong cues to drive brand positioning and other marketing efforts. Review collected by and hosted on G2.com.

Not sure how it actually captures people emotions. As different people express emotions differently. Some are extremes and some are flat. Review collected by and hosted on G2.com.

I am extremely impressed with how well the platform transcribes language that is not always easy to decipher in person Review collected by and hosted on G2.com.

There could be improvements in the editing process. It can definitely be much easier to string videos together with smoother transitions. Review collected by and hosted on G2.com.