G2

Jess C.

Mid-Market (51-1000 emp.)

5/8/2023

"Awesome tool for capturing voice of customer"

5/5

What do you like best about Vouch?

It helps me bring some humanity to our case studies, testimonials, and thought leadership content. I love how much I can personalize the questions and the final video itself. One of my favorite way to use it is to ask the same question to multiple customers and stitch all the answers together — right within Vouch. Review collected by and hosted on G2.com.

What do you dislike about Vouch?

Some finer-tuned editing controls would be helpful. They have told me this is on their roadmap and are actively working on it. Review collected by and hosted on G2.com.

What problems is Vouch solving and how is that benefiting you?

It's one thing to have a customer testimonial. It's another entirely to hear a customer deliver a testimonial — the emotion and conviction in their voice, their facial expressions. Vouch helps me add that emotional layer of depth to our content. And it does it in a way that feels like a light lift on both parties. Review collected by and hosted on G2.com.