Best Chatbots Software - Page 30
Chatbots, which are often called virtual agents or virtual assistants, are used in place of a human to conduct specific tasks or provide information based on written or spoken requests. This functionality includes both external, customer-facing requests and internal, employee-facing requests. Chatbots allow users to interact with an application in a conversational manner, whether textually or audibly, to perform certain functions.
Although chatbots frequently utilize some degree of natural language processing (NLP) or speech recognition to understand written and spoken requests, they primarily function with the help of scripted conversations, which is in contradistinction to intelligent virtual assistants which utilize natural language understanding (NLU) to conduct human-like conversations. Businesses can leverage chatbot technology to automate tasks that formerly required human intervention. Based on a request from a user, the chatbot provides the user with an output, which is a response to the request in text or speech form.
Customer support tools, such as live chat software, help desk software, or contact center software, may already have chatbots implemented as a first line of defense when dealing with customers. However, they are becoming more widely used in other applications, such as sales and marketing knowledge bases. Users may even use them instead of a query language to find certain data points in business intelligence software; by simply typing or speaking a request to a business intelligence platform, a chatbot can provide the proper data. Chatbot capabilities are constantly expanding and becoming more frequently implemented in other types of software.
To qualify for inclusion in the Chatbots category, a product must:
Best Chatbots Software At A Glance
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
A weekly snapshot of rising stars, new launches, and what everyone's buzzing about.
- Overview
- User Satisfaction
- Seller Details
Enkrypt AI is a security platform specifically designed to protect, monitor, and manage enterprise AI chatbots and generative AI models. Its main focus is on ensuring security, compliance, and risk ma
- Overview
- User Satisfaction
- Seller Details
Multi-platform AI & Live Chat Customer Support for Website Chatbot Widgets, Ticketing Widgets, Facebook Messenger, Instagram, X (Twitter), Google Business Messages, WhatsApp, Zendesk, Slack, WeCha
- Overview
- User Satisfaction
- Seller Details
AiCogni Bot GPT AI Assistant provides access to the most advanced AI technology to date – ChatGPT. The advanced technology is designed to provide the most accurate and helpful responses to your querie
- Overview
- User Satisfaction
- Seller Details
Respond to customers instantly
108 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Aidetic is an AI focussed product studio that helps SaaS startups accelerate go-to-market and scale their tech.
- Overview
- User Satisfaction
- Seller Details
AI Integrations provides custom, ready-to-use AI solutions including chatbots, AI workflow automations, and custom software projects that meet the specific needs of each of their clients.
- Overview
- User Satisfaction
- Seller Details
- Overview
- User Satisfaction
- Seller Details
AISiteBot.com specializes in purpose-built AI chatbots designed to streamline operations and enhance customer engagement for restaurants, transportation services, and businesses of all types. Our flag
- Overview
- User Satisfaction
- Seller Details
eSelf AI's Video Chat product offers businesses the ability to deploy lifelike AI video chatbots that engage customers in real-time, human-like conversations. These AI agents are designed to automate
- Overview
- User Satisfaction
- Seller Details
Runnr.ai's AI Virtual Concierge is an advanced, AI-powered assistant tailored for the hospitality industry, designed to enhance guest experiences while optimizing hotel operations. This virtual concie
- Overview
- User Satisfaction
- Seller Details
- Overview
- User Satisfaction
- Seller Details
Alex is an AI-powered calling agent developed by Alta, designed to revolutionize sales processes by automating lead engagement and qualification. Operating 24/7 and fluent in over 20 languages, Alex i
- Overview
- User Satisfaction
- Seller Details
Going beyond chatbots, at Algomo we offer AI Agents for customer support and sales. Our AI agents can autonomously resolve a significant portion of customer inquiries, drastically reducing support tic
194 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Sell more and give less with a gamified sales chatbot. Say goodbye to intrusive, low converting pop-ups. Increase revenue and optimize coupons/discounts with an intelligent gamified sales chatbot. G
- Overview
- User Satisfaction
- Seller Details
Alterra Answers is an AI that instantly answers customers' questions about your company and products. Automated answers help fast-growing businesses to improve customer satisfaction, save employees' t
