Best Auto Dialer Software for Medium-Sized Businesses - Page 3

How Many Auto Dialer Software Products Does G2 Track?

Total Products under this Category: 196

Category Stats (Oct 2026)

  • Average Rating: 4.47/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: telecrm (+1.86%) - Among all products in this category, telecrm recorded the largest rating increase compared to last month

Last updated: October 01, 2026

How Does G2 Rank Auto Dialer Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 48,500+ Authentic Reviews
  • 196+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Auto Dialer Software

G2 Grid® for Auto Dialer Software plotting products by satisfaction and market presence

Highlighted products: Nooks, Orum, RingCentral Contact Center, Genesys Cloud CX, Five9 Intelligent Cloud Contact Center Platform, Talkdesk, CloudTalk, and Voiso.

Underlying data: [Grid® JSON](https://www.g2.com/categories/auto-dialer/grids.json?focus%5B%5D=nooks&focus%5B%5D=orum&focus%5B%5D=ringcentral-contact-center&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=five9-intelligent-cloud-contact-center-platform&focus%5B%5D=talkdesk&focus%5B%5D=cloudtalk&focus%5B%5D=voiso&segment=mid-market)

Brightcall.ai

As a Swedish communication company, we recognise the importance of phone communication for businesses and strive to deliver the most reliable cloud-based contact center experience for our customers. Our advanced technology includes various communication services for organisations that are constantly looking for growing their business. As a global software-as-a-service (SaaS) company headquartered in Stockholm, Sweden, we at Brightcall.ai have a proven track record of success in Scandinavia, UAE, KSA and USA.

Average Rating: 4.6/5.0

Total Reviews: 31

How Do G2 Users Rate Brightcall.ai?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.0/10)
  • Omnichannel: 8.8/10 (Category avg: 8.6/10)
  • API / Integrations: 9.6/10 (Category avg: 8.6/10)
  • Progressive Dialing: 9.1/10 (Category avg: 8.6/10)

Who Is the Company Behind Brightcall.ai?

  • Seller: Brightcall.ai
  • Year Founded: 2019
  • HQ Location: Stockholm, Sweden
  • Twitter: @convoloAI
    31 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    33 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Real Estate, Consulting
  • Company Size: 69% Small, 31% Medium

What Do G2 Reviewers Say About Brightcall.ai?

AI-generated summary from verified user reviews

Pros
  • Users commend the responsive support team of Brightcall.ai, enhancing their experience and streamlining sales operations.
  • Users value the seamless CRM integration of Brightcall.ai, enhancing their follow-up and customer engagement processes.
  • Users praise Brightcall.ai for its efficiency in managing calls, enhancing communication and customer engagement seamlessly.
  • Users appreciate the ease of use of Brightcall.ai, highlighting its user-friendly implementation and administration features.
  • Users appreciate the easy integration of Brightcall.ai with CRMs and social media, enhancing communication efficiency.
Cons
  • Users experience system delays that may interrupt conversations and cause crashes with multiple simultaneous calls.
  • Users experience call issues with Brightcall.ai, as the website occasionally crashes during multiple simultaneous call generation.
  • Users face dialer limitations as calls show international numbers, increasing chances of being flagged as scammers.
  • Users find the difficult learning curve of Brightcall.ai exacerbated by key issues and lack of support during the pilot.
  • Users experience difficult navigation due to unexpected steps and rigid scheduling that hinder effective use.

What Are Recent G2 Reviews of Brightcall.ai?

Acqueon

Acqueon leads the way as the premier Generative AI-powered Revenue Execution Platform, specializing in outbound communications tailored to empower B2C enterprises in achieving their revenue generation goals and revenue recovery objectives. Covering a range of essential use cases including Collections, Internet Sales, Telephone Sales, Proactive Service, Reminders, Outage Notifications, and Appointment Management, Acqueon enables customers to elevate sales performance and enhance customer satisfaction. We achieve this through the automation of communication workflows, optimizing human resources, utilizing predictive analytics and AI for strategic customer engagement, ensuring compliance with privacy and communication regulations, and seamlessly integrating with existing communications infrastructure and record systems. With more than 110,000 agents and 200 global customers placing their trust in Acqueon, businesses experience increased revenue outcomes while fostering lasting, loyal customer relationships.

Average Rating: 4.2/5.0

Total Reviews: 70

How Do G2 Users Rate Acqueon?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.0/10)
  • Omnichannel: 7.3/10 (Category avg: 8.6/10)
  • API / Integrations: 8.1/10 (Category avg: 8.6/10)
  • Progressive Dialing: 8.3/10 (Category avg: 8.6/10)

Who Is the Company Behind Acqueon?

Who Uses This Product?

  • Top Industries: Financial Services, Insurance
  • Company Size: 59% Large, 30% Medium

What Do G2 Reviewers Say About Acqueon?

AI-generated summary from verified user reviews

Pros
  • Users value the supportive and responsive team at Acqueon, which enhances customer satisfaction and trust.
  • Users commend Acqueon's exceptional customer support, highlighting their responsiveness and dedication to ensuring customer satisfaction.
  • Users value the ease of use of Acqueon, appreciating its intuitive layout and seamless integration capabilities.
  • Users praise Acqueon for its seamless integrations with existing systems, enhancing efficiency in customer outreach and compliance.
  • Users commend Acqueon for its exceptional customer satisfaction, noting the team's dedicated support throughout the implementation process.
Cons
  • Users face limited customization options with Acqueon, impacting functionality and adaptability for their specific needs.
  • Users experience significant technical issues with Acqueon, causing delays and confusion during implementation and integration.
  • Users find the pricing for Acqueon higher than expected, especially for smaller operations and budgets.
  • Users face significant integration issues due to lack of support and unclear differentiation between Acqueon and Cisco dependencies.
  • Users find a steep learning curve with Acqueon's advanced features, requiring extra time for effective implementation.

What Are Recent G2 Reviews of Acqueon?

What Are G2 Users Discussing About Acqueon?

Dialpad Support

Dialpad Support is an AI-native contact center solution that brings real-time AI insights, automation, and coaching into a single system so agents and supervisors have the context they need, when they need it. Dialpad Support modernizes inbound contact centers with real-time transcription, AI summaries, and action items that keep agents focused on the conversation instead of note-taking. Supervisors can coach and monitor teams with live sentiment tracking and automated quality management. Dialpad also offers an outbound solution that guides sales reps with real-time AI coaching, automation, and insights, so both inbound and outbound can run on the same platform. On the Dialpad platform, AI Agents are available for both voice and digital interactions, working alongside your team to handle routine inquiries and free up agents for more complex conversations. With Dialpad, you can: - Provide real-time agent assists - Coach and monitor teams with live sentiment and automated quality management - Use AI Agents across voice and digital channels to support customers around the clock - Turn conversations into intelligence that helps your team know your customer and make informed decisions

Average Rating: 4.4/5.0

Total Reviews: 684

How Do G2 Users Rate Dialpad Support?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)
  • Omnichannel: 8.5/10 (Category avg: 8.6/10)
  • API / Integrations: 8.7/10 (Category avg: 8.6/10)
  • Progressive Dialing: 8.7/10 (Category avg: 8.6/10)

Who Is the Company Behind Dialpad Support?

  • Seller: Dialpad
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Ramon, California
  • Twitter: @DialpadHQ
    60 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,503 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Manager, Customer Service Rep
  • Top Industries: Financial Services, Consumer Services
  • Company Size: 44% Medium, 31% Small

What Do G2 Reviewers Say About Dialpad Support?

AI-generated summary from verified user reviews

Pros
  • Users find Dialpad Support extremely helpful with effective resources, coaching, and a user-friendly interface for seamless operations.
  • Users appreciate the ease of use of Dialpad Support, finding navigation and support requests simple and efficient.
  • Users appreciate the responsive customer support of Dialpad, highlighting quick resolutions and effective communication.
  • Users value the time-saving transcription and CRM integration features of Dialpad Support, enhancing productivity in client interactions.
  • Users value the comprehensive call recording and transcription features of Dialpad Support, enhancing team training and efficiency.
Cons
  • Users find poor customer support frustrating and time-consuming, often facing delays and unresolved issues with Dialpad.
  • Users experience call connection delays and find reporting to be uninformative and app usage awkward for call reviews.
  • Users experience dialer issues like delays and unupdated queues, impacting functionality and reporting in Dialpad Support.
  • Users experience frustrating long wait times for support responses, particularly during peak hours, impacting their ability to resolve issues quickly.
  • Users express frustration over delayed support, feeling that immediate assistance is often unavailable when needed most.

What Are Recent G2 Reviews of Dialpad Support?

What Are G2 Users Discussing About Dialpad Support?

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VCC Live

VCC Live is a cloud-based contact center solution for managing the full scope of inbound and outbound activities. ▸ Omnichannel, feature-filled software ▸ No user coding or development required ▸ Leader in client satisfaction and ease of use ▸ Renowned for quick setup and support ▸ Consultative pricing to meet precise needs About our platform... Channels for delivering a great CX: ▸ Voice: Calls using digital lines for crystal-clear quality ▸ Email: Built-in email with mass sends and workflows ▸ SMS: Automate notifications with a personalized touch ▸ Live chat: Real-time support to boost resolutions and sales ▸ Chat apps: Connect over the most popular messaging apps ▸ Social: Increase responsiveness via company social pages Features for fueling campaigns: ▸ ACD: Connect customers with the right agents to boost resolutions ▸ Automated dialers: Achieve higher volumes of outbound calls ▸ IVR: Easily build menus for call navigation and data capture ▸ Outbound IVR: Automate large-scale campaigns without agents ▸ Real-time dashboards: Customize and organize KPIs however you want ▸ VCC Live Pay: Conduct swift and secure payments over the phone ▸ Voicemail detection: Diminish encounters to keep agents active ▸ Integrations: Sync with any of your trusted business tools such as CRMs To learn more about our cloud contact center software at: https://vcc.live/

Average Rating: 4.6/5.0

Total Reviews: 160

How Do G2 Users Rate VCC Live?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.0/10)
  • Omnichannel: 8.3/10 (Category avg: 8.6/10)
  • API / Integrations: 8.7/10 (Category avg: 8.6/10)
  • Progressive Dialing: 8.6/10 (Category avg: 8.6/10)

Who Is the Company Behind VCC Live?

  • Seller: VCC Live Group Zrt
  • Year Founded: 1999
  • HQ Location: Budapest, Pest
  • Twitter: @vcc_live_brand
    1,516 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    82 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services, Telecommunications
  • Company Size: 51% Medium, 42% Small

What Do G2 Reviewers Say About VCC Live?

AI-generated summary from verified user reviews

Pros
  • Users find VCC Live's intuitive interface easy to navigate, enabling quick learning and efficient automated messaging.
  • Users appreciate the excellent customer support from VCC Live, which enhances their overall experience and satisfaction.
  • Users value the helpful support from VCC Live, enhancing their experience with responsive and professional assistance.
  • Users value the reliability of VCC Live, experiencing minimal downtime and consistent performance for their operations.
  • Users value the detailed reporting tools of VCC Live, enhancing their insights and campaign effectiveness significantly.
Cons
  • Users find the customization difficult, citing a complicated setup process and unclear instructions for SIP trunks.
  • Users often face a lack of clarity in VCC Live, making it challenging to navigate the interface efficiently.
  • Users face user interface issues in VCC Live, finding it complicated and lacking adequate support materials.
  • Users find the poor UI design of VCC Live complicates navigation and makes accessing functions unnecessarily difficult.
  • Users face usability issues with VCC Live, citing difficulties in accessing functions and a complicated interface.

What Are Recent G2 Reviews of VCC Live?

What Are G2 Users Discussing About VCC Live?

FrontSpin

FrontSpin is a cloud-based sales communication platform designed to enhance the efficiency and effectiveness of inside sales teams. By integrating advanced tools such as power dialing, email automation, and sales cadence management, FrontSpin enables sales professionals to engage with more prospects in less time, thereby accelerating the sales process and increasing deal closures. Its seamless integration with CRM systems ensures real-time data synchronization, providing a unified interface for managing communications and tracking engagement. Key Features and Functionality: - Power Dialer: Automates dialing processes, allowing sales representatives to contact up to three times more prospects with features like prioritized call lists and pre-recorded voicemails. - Parallel Dialer: Utilizes AI to efficiently process large contact lists, filtering out invalid numbers and classifying leads for targeted outreach. - Cadence Playbooks: Offers customizable playbooks that integrate calls, emails, and social touches, streamlining sales workflows. - Sales Email: Enhances engagement through personalized email templates and real-time notifications for opens and clicks. - Social Touches & SMS: Incorporates social media interactions and SMS into sales strategies, providing a multi-channel approach to prospect engagement. - CRM Integration: Seamlessly syncs with CRM systems like Salesforce, ensuring real-time logging and synchronization of sales activities. Primary Value and Solutions Provided: FrontSpin addresses common challenges faced by inside sales teams, such as low connect rates and inefficient workflows. By automating repetitive tasks like dialing and voicemail, and by providing tools for personalized and multi-channel communication, FrontSpin significantly increases the number of live conversations sales representatives can have. This leads to higher engagement rates, more efficient sales processes, and ultimately, increased revenue. Additionally, its real-time analytics and reporting capabilities offer valuable insights into sales performance, enabling teams to make data-driven decisions and continuously optimize their strategies.

Average Rating: 4.3/5.0

Total Reviews: 65

How Do G2 Users Rate FrontSpin?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.0/10)
  • Omnichannel: 8.5/10 (Category avg: 8.6/10)
  • API / Integrations: 8.6/10 (Category avg: 8.6/10)
  • Progressive Dialing: 7.3/10 (Category avg: 8.6/10)

Who Is the Company Behind FrontSpin?

  • Seller: FrontSpin
  • Year Founded: 2015
  • HQ Location: San Mateo, CA
  • Twitter: @FrontSpinHQ
    228 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    12 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 69% Medium, 28% Small

What Do G2 Reviewers Say About FrontSpin?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of FrontSpin, facilitating daily operations and boosting conversation rates effectively.
  • Users highlight the seamless integrations of FrontSpin, enhancing efficiency and supporting detailed reporting capabilities.
  • Users commend the automation capabilities of FrontSpin, enhancing efficiency and enabling detailed reporting for outbound operations.
  • Users value the easy setup of FrontSpin, enabling quick onboarding and usage by new reps.
  • Users commend FrontSpin for its robust reporting capabilities, enhancing call activity and providing detailed insights effortlessly.
Cons
  • Users face integration issues with FrontSpin, needing to manually add leads from Salesforce for KPI accuracy.
  • Users note that limited customization in reporting requires external tools and engineering effort, though improvements are ongoing.
  • Users desire more integration options with FrontSpin to enhance its functionality and connectivity with other tools.
  • Users find limited reporting customization in FrontSpin, wishing for a more self-service approach to enhance their experience.
  • Users find the poor lead generation in FrontSpin necessitates manual lead addition from Salesforce for KPI tracking.

What Are Recent G2 Reviews of FrontSpin?

What Are G2 Users Discussing About FrontSpin?

Shape Software

Shape is purpose-built sales and marketing automation software that comes with pre-built features that can be configured for any business. The easy-to-use interface empowers your teams and consolidates all aspects of your business in one AI platform. Shape Software provides a collaborative space for your teams to stay aligned and efficient in everything they do, whether it's streamlining your sales pipeline, engaging more prospects with marketing sequences and digital ads, nurturing customer relationships, communicating seamlessly, or tracking projects. Start growing your revenue with Shape today.

Average Rating: 4.5/5.0

Total Reviews: 59

How Do G2 Users Rate Shape Software?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.0/10)
  • Omnichannel: 10.0/10 (Category avg: 8.6/10)
  • API / Integrations: 10.0/10 (Category avg: 8.6/10)
  • Progressive Dialing: 9.3/10 (Category avg: 8.6/10)

Who Is the Company Behind Shape Software?

  • Seller: Shape Software
  • HQ Location: Irvine, California
  • Twitter: @ShapeBizTech
    656 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    39 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services, Accounting
  • Company Size: 60% Small, 35% Medium

What Do G2 Reviewers Say About Shape Software?

AI-generated summary from verified user reviews

Pros
  • Users value the advanced email marketing features of Shape Software, enhancing their marketing automation efforts effectively.
  • Users appreciate the advanced lead management features of Shape Software, enhancing their marketing automation efforts.
  • Users find the marketing automation tools of Shape Software effective for managing campaigns and leads efficiently.
  • Users value the marketing automation tools in Shape Software, enhancing their email campaigns and lead management efficiency.
  • Users appreciate the marketing automation tools in Shape Software, enhancing their campaigns with efficiency and effectiveness.
Cons
  • Users find editing limitations in Shape Software frustrating, with constraints on customization and expensive pricing structures.
  • Users highlight the expensive pricing of Shape Software, with numerous additional fees making it less appealing.
  • Users face API issues with Shape Software, noting limitations in functionality and restrictive usage limits despite additional fees.
  • Users note the limited customization and additional costs of Shape Software, leading to frustration with its functionality.
  • Users report billing issues with Shape Software, including difficulties in cancellation and unexpected contract commitments.

What Are Recent G2 Reviews of Shape Software?

What Are G2 Users Discussing About Shape Software?

OutReach

Designed specifically for NICE CXone customers who need more functionality and performance, OutReach from Customer Dynamics is a high-performance, robust, easy-to-use, web-based solution that scales dialing campaigns from thousands to millions of records effortlessly.

Average Rating: 4.2/5.0

Total Reviews: 15

How Do G2 Users Rate OutReach?

  • Omnichannel: 7.9/10 (Category avg: 8.6/10)
  • API / Integrations: 6.7/10 (Category avg: 8.6/10)
  • Progressive Dialing: 7.9/10 (Category avg: 8.6/10)

Who Is the Company Behind OutReach?

  • Seller: Customer Dynamics
  • Year Founded: 2004
  • HQ Location: Draper, US
  • Twitter: @CustomerDynamic
    9 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    21 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 73% Medium, 20% Small

What Are Recent G2 Reviews of OutReach?

Julie Jung
JJ
Researched and written by Julie Jung
Updated