Best AI Agents for Small Business - Page 8

How Many AI Agents Products Does G2 Track?

Total Products under this Category: 4,851

Category Stats (Oct 2026)

  • Average Rating: 4.63/5 (↑0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: MimikFlow (+49.98%) - Among all products in this category, MimikFlow recorded the largest rating increase compared to last month

Last updated: October 01, 2026

How Does G2 Rank AI Agents Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 341,200+ Authentic Reviews
  • 4,851+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Agents

G2 Grid® for AI Agents plotting products by satisfaction and market presence

Highlighted products: ClickUp, Notion, Jotform AI Agents, Salesforce Agentforce, VEED, Rippling, HubSpot Marketing Hub, and Deel HR.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-agents/grids.json?focus%5B%5D=clickup&focus%5B%5D=notion&focus%5B%5D=jotform-ai-agents&focus%5B%5D=salesforce-agentforce&focus%5B%5D=veed&focus%5B%5D=rippling&focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=deel-hr&segment=small-business)

Lyzr.ai

Lyzr is an enterprise AI agent platform that helps organizations design, deploy, and operate autonomous and semi-autonomous agents across business functions such as customer service, sales, human resources, finance, and IT. The platform brings together an agent framework, a low-code studio, and a central control plane, so teams can move AI initiatives from pilot to full production with consistency and oversight. Organizations use it to build task-specific agents for secure knowledge assistance, retrieval-augmented search, and multi-step workflow automation, improving how work gets done while keeping data protected. Lyzr is built for enterprises that want to adopt AI without replacing the systems they already run. Its model-agnostic architecture lets teams work with their preferred language models and switch between them as needs change, with no re-architecting required. The same flexibility extends to deployment: agents can run in a private cloud, a single-tenant setup, or fully on-premise, so organizations keep control of their data and operations. Governance, observability, and auditability are part of the platform itself, which is what makes Lyzr suitable for compliance-sensitive teams and production-grade reliability. At the core of the platform is an agent framework paired with Architect and Agent Studio, which together support single-task and multi-agent workflows through code, low-code, or no-code. A central registry gives teams monitoring, access control, versioning, and traceable execution logs across every agent, regardless of who built it or on which framework. Connectors, SDKs, and APIs link agents to existing tools such as CRMs, ERPs, ITSM systems, data lakes, and messaging platforms, so agents operate inside current processes rather than replacing them. The result is a faster path from prototype to production, supported by reusable components and ready-made integrations. Built-in governance keeps regulated teams audit-ready, while simulation, evaluation workflows, and version and rollback controls reduce operational risk before and after agents go live. Because integration effort stays low and models and pipelines remain interchangeable, organizations can orchestrate the systems they already have and evolve over time without being locked into a single vendor. Typical use cases include secure knowledge assistants and retrieval-augmented search for employees and customers, customer support agents that handle classification, drafting, and resolution, and sales agents that support account research, outreach sequencing, and meeting scheduling. Lyzr also powers back-office automation across HR, finance, and IT service management, making it a practical choice for cross-team, multi-step processes that need coordination across several tools and data sources.

Average Rating: 4.4/5.0

Total Reviews: 49

Who Is the Company Behind Lyzr.ai?

  • Seller: Lyzr
  • Company Website:
  • Year Founded: 2023
  • HQ Location: New York, USA
  • LinkedIn® Page: www.linkedin.com
    227 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 63% Small, 18% Large

What Do G2 Reviewers Say About Lyzr.ai?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Lyzr.ai, enabling quick setup and seamless engagement for anyone.
  • Users appreciate the setup ease of Lyzr.ai, allowing quick creation and testing of AI agents without complexity.
  • Users value the deployment ease of Lyzr.ai, enabling fast and simple AI agent development without coding expertise.
  • Users appreciate the efficiency of Lyzr.ai, enabling rapid development and deployment of AI workflows with minimal effort.
  • Users appreciate the intuitive and customizable interface of Lyzr.ai, enabling quick and effective AI agent creation.
Cons
  • Users find the poor documentation of Lyzr.ai challenging, often having to troubleshoot issues independently.
  • Users express concern over the lack of integration, limiting flexibility and ease of use in Lyzr.ai.
  • Users find the steep learning curve of Lyzr.ai challenging, complicating the promised low-code accessibility and experimentation.
  • Users feel there is limited customization in Lyzr.ai, hindering the ability to tailor the platform to specific needs.
  • Users feel the lack of ready-made templates limits their efficiency and highlights the need for more features.

What Are Recent G2 Reviews of Lyzr.ai?

Ringg AI

Ringg AI is an enterprise-grade platform for building, deploying, and scaling production-ready conversational AI agents across voice, WhatsApp, web, and browser channels. It gives teams control across the entire lifecycle of automation, from agent creation and knowledge management to workflow orchestration, integrations, analytics, evaluations, and continuous optimization. Built for high-stakes workflows such as customer support, collections, lead qualification, KYC, appointment booking, and inbound operations, Ringg enables businesses to create agents that understand context, follow complex workflows, use business tools, and take action. Teams can design conversations without code, connect their existing systems, and deliver fast, natural, interruption-ready interactions across channels. Ringg supports more than individual conversations. Its agents can qualify leads, schedule appointments, confirm orders, answer questions, update customer records, trigger actions, and complete business processes. Visual workflow tools make it possible to define conditions, variables, API requests, wait steps, and handoffs in one place. From first contact through follow-up, every interaction can be connected to the right data, workflow, and business system. This enables teams to reduce manual work, respond faster, maintain consistent service quality, and scale operations without adding unnecessary headcount across growing customer volumes. What sets Ringg AI apart is its end-to-end orchestration layer. The platform connects conversations, tools, data, and actions while automatically monitoring agent performance. Built-in analytics and evaluations help teams understand outcomes, identify issues, and improve experiences over time. Whether businesses are automating voice operations or expanding across digital channels, Ringg helps them manage customer interactions at scale with greater consistency, visibility, and control.

Average Rating: 4.8/5.0

Total Reviews: 27

Who Is the Company Behind Ringg AI?

  • Seller: Ringg AI
  • Company Website:
  • Year Founded: 2023
  • HQ Location: Bengaluru, IN
  • LinkedIn® Page: www.linkedin.com
    45 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 57% Small, 25% Medium

What Do G2 Reviewers Say About Ringg AI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of setup with Ringg AI, facilitated by personalized support and a self-serve model.
  • Users value the efficient automation of calls by Ringg AI, significantly enhancing lead generation and user experience.
  • Users commend the exceptional customer support of Ringg AI, facilitating easy onboarding and prompt assistance throughout the experience.
  • Users appreciate the effective customer engagement provided by Ringg AI, transforming financial sales into a listening experience.
  • Users appreciate the human-like call experience of Ringg AI, which enhances efficiency and lead generation significantly.
Cons
  • Users express the need for improved language support, particularly for regional languages beyond just Hindi and English.
  • Users note the inaccuracy in language processing for some languages like Malayalam, hoping for future improvements.
  • Users note that limited customization at scale necessitates ongoing collaboration with Ringg's tech team for optimal results.
  • Users find it challenging due to limited features for creating agent flows, relying on other tools for assistance.
  • Users express concern over poor understanding of agent responses, suggesting a need for better transparency in debugging.

What Are Recent G2 Reviews of Ringg AI?

Parloa

Parloa's Agent Management Platform is designed for organizations that operate customer service or support functions and need to handle high volumes of inbound and outbound communication. It enables users to build, deploy, and maintain conversational interfaces, such as voice assistants and chatbots, that can interact with customers in natural language. The platform integrates with telephony systems, customer relationship management (CRM) software, and other backend systems to support end-to-end interaction handling. The software is typically used by enterprises in industries such as telecommunications, financial services, e-commerce, and travel, where scalable and consistent customer communication is required. Common use cases include automating frequently asked questions, handling appointment scheduling, processing account-related requests, and supporting customer authentication workflows. By automating routine interactions, the platform allows human agents to focus on more complex or sensitive cases. Parloa Platform includes tools for designing conversational flows, managing dialogue logic, and analyzing interaction performance. It supports both voice and text-based communication channels, enabling organizations to manage omnichannel customer experiences within a single system. The platform also incorporates natural language processing (NLP) capabilities to interpret user intent and generate appropriate responses. Key features and capabilities include: • Conversational AI development and orchestration: Tools for creating, testing, and managing voice and chat-based interactions across multiple channels • Telephony and system integrations: Connectivity with telephony infrastructure, CRM systems, and enterprise applications to enable automated workflows • Natural language understanding (NLU): Processing of user input to identify intent and support structured, context-aware conversations • Automation of routine customer interactions: Handling of repetitive service requests such as inquiries, status updates, and basic transactions • Analytics and reporting: Monitoring and evaluation of conversation performance, including insights into usage, outcomes, and optimization opportunities Parloa Platform is intended to support operational efficiency and consistency in customer service environments by reducing manual intervention in standardized interactions while maintaining integration with existing enterprise systems.

Average Rating: 4.4/5.0

Total Reviews: 44

Who Is the Company Behind Parloa?

  • Seller: Parloa
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Berlin, Berlin, Germany
  • LinkedIn® Page: www.linkedin.com
    566 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Insurance, Retail
  • Company Size: 39% Small, 30% Large

What Are Recent G2 Reviews of Parloa?

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ScaliQ

ScaliQ is an AI-powered LinkedIn outreach agent built to help teams, agencies, and businesses scale LinkedIn outreach safely and affordably. With one simple prompt, it handles everything from prospect discovery to connection invites and messaging, across multiple LinkedIn accounts & without needing extra tools like Sales Navigator or scrapers. Scaliq’s AI manages the entire outreach process: -Finds and filters the right decision-makers. -Send invites and messages. -Automatically randomizes timing and actions to protect your LinkedIn accounts. -Runs 24/7, so your team can focus on closing deals instead of manual prospecting.

Average Rating: 4.9/5.0

Total Reviews: 16

Who Is the Company Behind ScaliQ?

  • Seller: 2MTN AB
  • Year Founded: 2025
  • HQ Location: Montreal, CA
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of ScaliQ?

Hootsuite

Most teams are still working with tools and workflows built for a different time — dashboards, approvals, and disconnected systems that slow them down. Many have added AI, but haven’t changed how work gets done. Social moves too fast for that. It’s why we rebuilt Hootsuite with AI as a foundation, not a feature. Hootsuite Social OS helps teams go from reacting after the moment has passed to acting in real time with AI that makes it as easy as chat. That’s how we’re transforming the way teams move, decide, and grow. Less time navigating software. More time acting on ideas. That’s the future we’re building. --- Hootsuite Social OS gives marketing, communications, and insights teams a connected system to detect what's shaping their brand in real time, understand what it means, and coordinate action across the organization before the window of opportunity closes. Hootsuite Social OS is a strong fit for marketing, communications, brand, and social strategy teams that need social intelligence connected directly to execution across the business, not another listening dashboard to monitor in isolation — so they can move at the speed of social and stay ahead. Hootsuite Key Features > Real-time social intelligence: Lumen helps you detect the signals shaping your market, from brand perception and emerging trends to competitive moves and consumer shifts, surfacing the insights that matter and helping you act on them before the window of opportunity closes. > Conversational AI orchestration layer: Ask Wisdom questions in plain language and get cited, actionable answers grounded in your live social data, brand context, and historical performance. And it’s all as easy at chat. > Connected publishing and planning: With Perch, you can turn insights into scheduled or published content in minutes — without switching tabs or losing context. Unified customer care: Manage comments, messages, and mentions across channels in one place through Nest, with AI-assisted responses and workflow routing. > Employee advocacy: Turn your most trusted voices — your people — into brand ambassadors. Parliament enables them to easily share on-brand content with their own networks to extend reach and reduce paid media dependency. MCP connectors for Lumen, Perch, and Nest bring Hootsuite Social OS capabilities into the AI tools teams already use, including Claude and ChatGPT. So teams can draft, schedule, publish, engage, and measure across all their channels via Hootsuite without spending every day in a dashboard, calendar, or compose box.

Average Rating: 4.3/5.0

Total Reviews: 7,450

Who Is the Company Behind Hootsuite?

  • Seller: Hootsuite
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Vancouver, BC
  • Twitter: @hootsuite
    6,164,377 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,754 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Social Media Manager, Marketing Manager
  • Top Industries: Marketing and Advertising, Non-Profit Organization Management
  • Company Size: 59% Small, 29% Medium

What Do G2 Reviewers Say About Hootsuite?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Hootsuite, enjoying efficient posting and a clean, reliable interface.
  • Users love Hootsuite's advanced scheduling, allowing for effective post planning and maximizing engagement across multiple platforms.
  • Users value the centralized management of Hootsuite, streamlining social media account management efficiently.
  • Users love the advanced post scheduling features of Hootsuite, allowing for efficient planning across multiple platforms.
  • Users appreciate the ease of scheduling posts across multiple platforms, significantly improving their social media management efficiency.
Cons
  • Users find the limited features of Hootsuite frustrating, especially regarding Instagram feed layout and untagged mentions.
  • Users find Hootsuite too expensive and suggest more pricing options for small businesses to enhance accessibility.
  • Users find Hootsuite's high pricing restrictive, with fewer features available at lower-tier plans than before.

What Are Recent G2 Reviews of Hootsuite?

What Are G2 Users Discussing About Hootsuite?

Autotouch AI

Autotouch AI is a rep-led AI sales engagement platform that helps B2B revenue teams identify the right accounts, prepare them for prospecting, and execute relevant outreach from one connected workspace. Sales teams often rely on separate tools for account lists, research, contact data, sequencing, calling, and task management. Autotouch connects those steps into a single workflow so reps spend less time switching tools and more time having conversations. Teams can use Autotouch to: • Discover new accounts through recurring prospecting and research workflows • Prioritize accounts using configurable ICP criteria and supporting evidence • Automate structured account and buyer research with Research Tables • Find verified work emails and phone numbers through multi-provider waterfall enrichment • Build multichannel sequences across email, calls, LinkedIn, waits, and custom tasks • Generate AI-assisted drafts and call preparation grounded in current account research • Give reps a prioritized task queue with the account, buyer, rationale, and next action together • Call prospects using the built-in sales dialer • Keep relevant enrichment and completed outreach activity visible in the CRM Autotouch Research Tables turn static account lists into structured, actionable workspaces. Teams can define the questions they want answered, apply their own account-scoring criteria, and retain the evidence behind every priority. This helps reps understand not only which accounts to work, but why an account is worth their attention. For contact enrichment, Autotouch checks multiple data providers in sequence instead of relying on a single database. This increases coverage for work emails and phone numbers while retaining provider and verification information. Once an account is ready, teams can build coordinated email, call, and LinkedIn sequences. Research and contact context flow into the rep’s tasks, AI-assisted drafts, and call preparation, reducing the need to reopen tabs or copy research into separate documents. The built-in dialer lets reps complete calls from the same workflow they use to manage the rest of their outreach. Autotouch integrates with Attio, HubSpot, and Salesforce. CRM accounts and contacts can participate in research, prioritization, enrichment, and engagement workflows, while relevant updates and completed activity remain available to the broader revenue team. Unlike autonomous AI SDR products, Autotouch is designed around human sellers. AI prepares the targeting, research, contact data, messaging, and next actions, while reps remain responsible for reviewing the context and owning the conversation. Autotouch is best suited for lean B2B sales and revenue teams that want to consolidate account prioritization, research, enrichment, sequencing, and rep execution without adding more disconnected point solutions.

Average Rating: 5.0/5.0

Total Reviews: 15

Who Is the Company Behind Autotouch AI?

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 93% Small

What Do G2 Reviewers Say About Autotouch AI?

AI-generated summary from verified user reviews

Pros
  • Users find Autotouch AI super easy to use, making it perfect for smaller teams without unnecessary complexity.
  • Users find Autotouch AI to be super easy to use, perfectly fitting their small team's needs without unnecessary features.

What Are Recent G2 Reviews of Autotouch AI?

Regie.ai

RegieGO is an agentic sales workspace with built-in enrichment, emailing, dialing and workflows that gets you prospecting end to end from a single chat. Prompt Regie once and it handles your sourcing, ranking, call prep, and follow-ups, so you spend the day talking to active prospects instead of chasing them. Regie learns your voice and your company's pitch, finds the why-now on every account, and writes every message with a compelling reason to respond. Touchpoints across phone, email and social are woven into cohesive plays that build familiarity, so returns compound with every activity. The original genAI sales platform, Regie has delivered and analyzed billions of sales messages. The result is a product pre-baked with the prompts and automations you need to start driving high-quality engagement on day one, rather than weeks of connectors and prompt building.

Average Rating: 4.4/5.0

Total Reviews: 353

Who Is the Company Behind Regie.ai?

  • Seller: Regie.ai
  • Company Website:
  • Year Founded: 2020
  • HQ Location: San Francisco, CA
  • Twitter: @regieai
    345 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    83 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Sales Development Representative
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 48% Medium, 31% Small

What Do G2 Reviewers Say About Regie.ai?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Regie.ai, making it accessible for anyone to master quickly.
  • Users find Regie.ai's helpful analytics invaluable for enhancing team performance and personalizing outreach effectively.
  • Users find significant time savings with Regie.ai, effortlessly creating personalized messages and sequences in minutes.
  • Users appreciate the efficiency in prospect research provided by Regie.ai, drastically reducing time and enhancing productivity.
  • Users praise Regie.ai for its outstanding email personalization, making outbound prospecting more relevant and effective.
Cons
  • Users report significant inaccuracy in prospect data, leading to targeting wrong individuals and ineffective communication.
  • Users experience messaging issues with Regie.ai, often receiving incorrect information or unnatural messaging that needs adjustment.
  • Users criticize the inconsistent content quality of Regie.ai, noting it relies heavily on accurate LinkedIn profiles.
  • Users report inaccurate data from Regie.ai, often leading to misinformed outreach and subpar results.
  • Users mention a steep learning curve, making setup challenging and support resources scarce for effective usage.

What Are Recent G2 Reviews of Regie.ai?

What Are G2 Users Discussing About Regie.ai?

Persana AI

Persana is an AI Superpowered Sales Intelligence platform for GTM and outbound teams. Backed by YCombinator, dive into the future with Persana AI, your partner in AI-driven sales enhancement. We're here to amplify your sales results and supercharge your revenue. - AI Automations: Uncover high intent leads with data-driven insights. - Boosted Pipeline: Close deals 2x faster with enhanced response rates. - Seamless Integration: Sync with Salesforce, Hubspot, Outreach, and more. - Hyperpersonalization: Craft hundreds of AI-generated emails swiftly. - Unified AI Workflows: Monitor behavior, automate tasks, and harness insights. - Strategic Outreach: Monitor leads, track promotions, and message at scale. 🌟 Benefits: - Target ideal leads with pinpoint analytics. - Optimize marketing spend for top leads. - Enhance conversion rates with instant scoring. - Streamline sales, find decision-makers, and track champions. Join 100s of satisfied users and companies who've transformed their sales approach. Unlock untapped revenue potentials with Persana AI!

Average Rating: 4.6/5.0

Total Reviews: 40

Who Is the Company Behind Persana AI?

  • Seller: Persana AI
  • Year Founded: 2023
  • HQ Location: San Francisco, California, United States
  • Twitter: @PersanaAi
    190 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    15 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Consulting
  • Company Size: 78% Small, 23% Medium

What Do G2 Reviewers Say About Persana AI?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Persana AI, particularly for those without technical backgrounds.
  • Users commend the excellent customer support of Persana AI, enhancing their overall experience and satisfaction.
  • Users value the affordable and comprehensive features of Persana AI, enhancing data enrichment and productivity.
  • Users value the automation capabilities of Persana AI, enhancing efficiency and personalizing outreach for better engagement.
  • Users praise Persana AI's automated lead generation, appreciating its efficiency and enhanced outreach personalization capabilities.
Cons
  • Users find the learning curve steep, but with support, they gradually adapt to Persana AI's complexities.
  • Users note a steep learning curve with Persana AI, requiring time to grasp all features and functionalities.
  • Users dislike the missing features of Persana AI, especially the lack of comprehensive tools and filtering options.
  • Users report poor customer support, often needing to chase for assistance and facing follow-through issues.
  • Users experience slow performance at times, particularly during US morning hours, impacting overall usability.

What Are Recent G2 Reviews of Persana AI?

Aissist.io

Your customers are growing faster than your support team. Aissist closes the gap. Aissist.io is an AI customer support agent that works like a coworker, not a bot. Connect it to Zendesk, Intercom, Freshdesk, Kustomer, Salesforce, HubSpot, Front or Gorgias in about 10 minutes. It starts resolving real conversations: troubleshooting problems, updating orders and accounts, and qualifying leads. It takes the action in your systems instead of just replying. ## What changes for your team * 83% of conversations resolved end to end, with 4.8/5 customer satisfaction. No made-up answers. Aissist sticks to your knowledge and policies, and hands tricky cases to your team at the right moment. * Know why customers reach out. Pulse shows the product issues and trends behind your ticket volume, before they cost you customers. * Better every week. Evolve learns from how your best agents handle issues and tests improvements. You approve anything that touches policy or brand. * Every customer, every channel. 65+ languages across chat, email, WhatsApp, SMS and social, including voice messages, photos and video. ## Pricing that makes sense Pay per fix, with no seat licenses and no installation fees. Resolutions are capped at $0.60, and conversations handed to your team cost nothing. One Aissist customer grows 40% a year without hiring a single new support agent. ISO 27001 certified and GDPR compliant. Start free on your own tickets, no credit card required.

Average Rating: 4.9/5.0

Total Reviews: 48

Who Is the Company Behind Aissist.io?

  • Seller: Aissist.io
  • Company Website:
  • Year Founded: 2023
  • HQ Location: San Jose, US
  • Twitter: @realAissist
  • LinkedIn® Page: www.linkedin.com
    10 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 67% Small, 22% Medium

What Do G2 Reviewers Say About Aissist.io?

AI-generated summary from verified user reviews

Pros
  • Users find Aissist.io to be incredibly helpful, effectively understanding context and completing tasks autonomously.
  • Users value the efficiency of Aissist.io, significantly improving response times and reducing repetitive tasks.
  • Users find Aissist.io incredibly easy to use, appreciating its intuitive setup and smooth integrations for efficient AI support.
  • Users appreciate the quick and intuitive setup of Aissist.io, making implementation a breeze for their teams.
  • Users value the conversational management of Aissist.io, noting its reliable, accurate, and human-like interactions with customers.
Cons
  • Users feel the limited customization options for UI styling hinder personalizing their experience with Aissist.io.
  • Users find the limited AI capabilities frustrating, particularly with voice functionality and draft efficiency issues.
  • Users find Aissist.io's interface not very beginner friendly, making initial setup potentially overwhelming for newcomers.
  • Users feel the interface lacks guidance and customization, impacting overall usability and experience with Aissist.io.
  • Users desire improved reporting functionality that offers detailed performance insights per agent for better decision-making.

What Are Recent G2 Reviews of Aissist.io?

Twixor

Twixor is a cutting-edge customer experience (CX) platform that leverages Generative AI and Natural Language Processing (NLP) to create dynamic customer journeys across various messaging channels. Designed for businesses seeking to enhance their customer interactions, Twixor integrates Digital Assistants with Intelligent Process Automation, enabling personalized and goal-oriented engagements. This innovative platform transcends traditional scripted responses, offering empathetic and tailored recommendations that significantly improve customer satisfaction in marketing, business transactions, and support operations. Targeted at a diverse range of industries, Twixor is particularly beneficial for organizations looking to streamline their customer engagement processes. Its low-code/no-code approach makes it accessible for businesses of all sizes, from startups to Fortune 500 companies. With over 400 clients globally and managing more than one billion interactions each quarter, Twixor has established itself as a trusted solution in the market. The platform is recognized for its ability to enhance brand engagement, reduce operational costs, and improve conversation rates, making it a valuable asset for businesses aiming to optimize their customer experience. Key features of Twixor include a user-friendly drag-and-drop Journey Builder Studio, an AI and NLP-powered conversational engine, and the ability to deploy both Live and Virtual Agents. Additionally, the platform supports Smart Campaign Management and offers omnichannel capabilities in 120 languages, ensuring that businesses can connect with their customers in a way that suits their preferences. The AI-driven Analytical Dashboard provides valuable insights into customer interactions, allowing businesses to refine their strategies and improve overall engagement. Twixor's transformative benefits are evident in its proven success metrics, including a conversation rate increase of over 25%, a reduction in operating costs by 15-25%, and an impressive 80% boost in brand engagement. Recognized as the Best Customer Experience Platform in Retail and Ecommerce in India, Twixor has also gained traction as an emerging Conversational AI Vendor in the MEA region. Its partnerships with major banking platforms and CPaaS players further underscore its credibility and effectiveness in delivering white-labeled solutions. By empowering businesses to craft dynamic customer journeys, Twixor stands out in the competitive landscape of customer experience platforms. Its focus on personalized interactions and intelligent automation positions it as a leader in enhancing customer engagement, making it an essential tool for organizations looking to elevate their customer experience strategy.

Average Rating: 4.8/5.0

Total Reviews: 84

Who Is the Company Behind Twixor?

  • Seller: Twixor
  • Company Website:
  • Year Founded: 2019
  • HQ Location: Singapore, SG
  • LinkedIn® Page: www.linkedin.com
    111 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Conference Producer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 46% Small, 41% Medium

What Do G2 Reviewers Say About Twixor?

AI-generated summary from verified user reviews

Pros
  • Users value the intuitive ease of use of Twixor, enabling smooth setup and efficient communication management.
  • Users value the analytics dashboard for its convenience in tracking multi-source data effortlessly.
  • Users value the automation features of Twixor for enhancing workflow efficiency and customer interaction ease.
  • Users value Twixor's efficiency in automating responses and ensuring seamless communication for better customer service.
  • Users enjoy Twixor's AI accessibility, enabling non-coders to easily create and manage their own AI bots.
Cons
  • Users find the learning curve challenging, needing extra help and planning to effectively use advanced features.
  • Users find the steep learning curve of Twixor challenging, requiring extra training and time to master its features.
  • Users desire more customization options with Twixor, as the current features feel limited and require technical assistance.
  • Users find the difficult learning curve of Twixor challenging, seeking better documentation and onboarding support.
  • Users find Twixor's complex onboarding process time-consuming, requiring additional training and effort to master.

What Are Recent G2 Reviews of Twixor?

6sense Sales Intelligence

6sense Sales Intelligence is an AI‑powered revenue technology solution designed to help B2B sales teams identify in‑market accounts, understand buyer intent, and engage prospects with the right message at exactly the right moment. Positioned as part of the broader 6sense Revenue AI platform, it equips sellers with deep data, predictive insights, and automated workflows that dramatically improve pipeline quality and conversion efficiency. Drawing on trillions of buyer signals collected daily, 6sense analyzes intent behavior, firmographics, technographics, and engagement patterns to surface the accounts most ready to buy and the actions sellers should take to influence their journey. At the core of the platform is robust access to company and contact intelligence. Sales Intelligence provides enriched profiles, including verified emails, phone numbers, and detailed account attributes. Users can employ tools like Company & People Search, List Builder, and Sales Alerts to quickly zero in on high‑value opportunities. The platform’s credit‑based system allows teams to unlock and export relevant data as needed, making it scalable for sales organizations of different sizes and operational models. Where 6sense differentiates itself is in its predictive capabilities. Using its proprietary 6AI engine, the platform scores and prioritizes accounts based on buying stage, behavioral intent, and likelihood to convert. This predictive modeling helps sellers focus efforts where they matter most, reducing time spent on unqualified outreach. The solution also embeds intelligence directly into seller workflows through features like Sales Copilot, intelligent workflows, and AI‑recommended actions, ensuring sales teams receive contextually relevant insights without switching tools. Sales teams benefit from seamless integrations with leading CRMs, sales engagement platforms, and marketing automation tools, enabling smooth activation across channels. Real‑time buying signals and automated alerts help sellers engage prospects earlier in the journey—often before competitors even realize a deal is forming. This proactive engagement model is reinforced by detailed reporting and dashboards, providing clear visibility into account progression and revenue impact. Overall, 6sense Sales Intelligence empowers revenue teams to move beyond traditional lead‑based approaches and embrace a more efficient, account‑centric strategy. With deep data, advanced AI, and automated decisioning, it transforms how sellers prioritize outreach, personalize engagement, and accelerate deals—ultimately helping organizations win more opportunities with less manual effort.

Average Rating: 4.0/5.0

Total Reviews: 1,086

Who Is the Company Behind 6sense Sales Intelligence?

  • Seller: 6sense
  • Company Website:
  • Year Founded: 2013
  • HQ Location: San Francisco, CA
  • Twitter: @6senseInc
    16,911 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,651 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Sales Development Representative
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 49% Medium, 36% Large

What Do G2 Reviewers Say About 6sense Sales Intelligence?

AI-generated summary from verified user reviews

Pros
  • Users value the accuracy of intent data in 6sense, providing a competitive edge in business development efforts.
  • Users value the effective lead generation capabilities of 6sense, simplifying prospecting and enhancing sales efficiency.
  • Users value the buyer intent insights from 6sense, enhancing their ability to target and engage potential leads effectively.
  • Users value the efficient prospecting capabilities of 6sense, greatly simplifying sales processes and boosting pipeline generation.
  • Users admire the ease of use of 6sense Sales Intelligence, finding it intuitive and efficient for account prioritization.
Cons
  • Users report encountering inaccurate data, leading to issues like bounced emails and unreliable contact information.
  • Users find the data quality unreliable, often resorting to manual prospecting to supplement the information provided by 6sense.
  • Users experience many false positives in lead quality from 6sense Sales Intelligence, leading to ineffective prospecting efforts.
  • Users experience data accuracy issues with 6sense, encountering unreliable information and messy CRM data in reports.
  • Users find the learning difficulty challenging, particularly during implementation and navigating the UI.

What Are Recent G2 Reviews of 6sense Sales Intelligence?

Vercept

Vercept introduces Vy, an AI-powered computer interface designed to revolutionize human-computer interaction by enabling users to accomplish tasks more efficiently and intuitively. Vy operates directly on your Mac, integrating seamlessly with your existing applications and accounts without requiring additional configurations. By understanding your screen and responding to natural language commands, Vy automates repetitive tasks, allowing you to focus on more meaningful work. Its on-device operation ensures your data remains private and secure, as it doesn't rely on cloud-based processing. Vy is compatible with macOS 14.0 or later. Key Features and Functionality: - Automated Task Execution: Vy handles repetitive tasks with high accuracy, freeing up your time for more important activities. - Zero Configuration: Eliminates the need for manual integrations; no connecting Slack, linking Google Drive, or authenticating Notion—Vy just works. - Privacy-Focused: Operates directly from your workspace, keeping sensitive files, passwords, and personal data private and under your control. - Background Mode: Completes tasks without interrupting your workflow, allowing you to continue using your computer normally. - Scheduled Workflows: Automates tasks by scheduling workflows to run at specific times or intervals, enhancing productivity. Primary Value and User Solutions: Vy addresses the inefficiencies of traditional human-computer interactions by providing an intuitive, AI-driven interface that understands and executes user commands directly on their devices. This eliminates the need for navigating complex menus or performing repetitive tasks manually. By automating routine processes and operating seamlessly within existing applications, Vy enhances productivity, reduces time spent on mundane tasks, and ensures user data remains secure by processing information locally. Its user-centric design empowers individuals to achieve more with less effort, transforming the way they interact with technology.

Average Rating: 4.2/5.0

Total Reviews: 24

Who Is the Company Behind Vercept?

  • Seller: Anthropic
  • HQ Location: San Francisco, California
  • Twitter: @AnthropicAI
    1,440,248 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    5,886 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 52% Small, 30% Medium

What Are Recent G2 Reviews of Vercept?

LivePerson

LivePerson is the enterprise leader in digital customer conversations. Our digital customer conversation platform is trusted by the world’s biggest brands to accelerate their contact center transformation, orchestrate conversations across all channels, departments and systems, supercharge agent productivity, and deliver more personalized, AI-empowered customer experiences. Our platform is built for large, highly-regulated, consumer-facing enterprises. Hundreds of the world’s leading brands — including HSBC, Burberry, Chipotle, and Virgin Media — use our Conversational Cloud® platform to engage with millions of consumers safely and responsibly. We power a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of generative AI and large language models(LLM) for better business outcomes. With LivePerson’s solutions, you can understand what customers want, connect to the right channels, assist your agents, and embrace AI-powered automation — all in service of your business and customers. Here are some of the business outcomes brands are seeing with LivePerson: - 2x uptick in employee efficiency - 10X conversions vs. traditional digital - 20% boost in customer satisfaction - 90% automation containment rates - 50% decrease in agent attrition rates With LivePerson, you have the world’s largest dataset at your fingertips. The Conversational Cloud platform powers nearly 1 billion conversational interactions each month, making our AI more accurate than any competitor and used by every major industry across the world. We help you turn your customers’ words into actionable data — and dollar signs for your business.

Average Rating: 4.3/5.0

Total Reviews: 185

Who Is the Company Behind LivePerson?

  • Seller: LivePerson
  • Company Website:
  • Year Founded: 1995
  • HQ Location: New York, NY
  • Twitter: @LivePerson
    10,758 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,181 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Internet, Retail
  • Company Size: 43% Medium, 33% Large

What Do G2 Reviewers Say About LivePerson?

AI-generated summary from verified user reviews

Pros
  • Users value the intelligent AI responses of LivePerson, enhancing personalized and engaging customer interactions across various channels.
  • Users value the ease of use of LivePerson, enabling seamless, personalized interactions across multiple communication channels.
  • Users appreciate the intelligent and personalized responses of LivePerson, enhancing engagement across multiple digital channels.
  • Users appreciate the intelligent AI responses of LivePerson, enhancing personalized interactions and valuable insights across channels.
  • Users value the efficiency of LivePerson, benefiting from swift customer engagement and effective communication across channels.
Cons
  • Users often find the learning curve steep, making onboarding challenging for new developers or teams.
  • Users find the complexity of setup for LivePerson daunting, particularly novice users struggling with functionality and performance.
  • Users face a steep learning curve with LivePerson, making initial setup and optimization challenging and time-consuming.
  • Users find LivePerson to be very expensive, with high implementation costs and demands on resources for setup.
  • Users find the missing features, such as email integration and improved reporting, hinder the overall experience with LivePerson.

What Are Recent G2 Reviews of LivePerson?

CloudThinker

CloudThinker is an autonomous AI-powered cloud operations platform built for engineering teams that need to move fast without sacrificing reliability, security, or cost efficiency. Rather than another dashboard you have to interpret yourself, CloudThinker's AI agents work continuously across your stack, managing cloud resources, reviewing code, responding to incidents, and optimizing spend with minimal human intervention required. Six core platform modules: AI Code Review Agent — automated PR analysis for security vulnerabilities, logic errors, and performance issues, integrated into GitHub/GitLab Incident Response Agent — real-time detection, root cause analysis, and automated remediation via AI-driven runbooks, correlating logs, metrics, traces, and alerts Cloud Cost Optimization (FinOps Agent) — continuous spend analysis across AWS, Azure, GCP; identifies idle resources, oversized instances, and RI opportunities Security Monitoring Agent — continuous scanning for misconfigurations, exposed credentials, and IAM drift, mapped to CIS Benchmarks and SOC 2 Kubernetes Operations Agent — workload rightsizing, pod autoscaling, and automated remediation across EKS, AKS, GKE IT HelpDesk Automation Agent — resolves common employee requests, routes tickets, and provisions access Graduated Autonomy framework (a key differentiator): four configurable levels — Notify (AI observes only), Suggest (AI drafts recommendations, humans approve), Act with Approval (AI executes pending sign-off), and Autonomous (AI investigates, remediates, and verifies end-to-end) — configurable per agent, per environment, and per team role with RBAC governance. Integrations: 50+ pre-built connectors including AWS, Azure, GCP, Kubernetes, GitHub, GitLab, Slack, PagerDuty, Jira, Datadog, Prometheus, Grafana, Terraform, Pulumi, and ArgoCD — connects via API with no agents to install. Compliance & security: SOC 2 Type 1 and Type 2 certified. CloudThinker is also an AWS Partner (including AWS AI Services Competency) and is available directly on AWS Marketplace.

Average Rating: 4.7/5.0

Total Reviews: 19

Who Is the Company Behind CloudThinker?

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 80% Small, 15% Medium

What Are Recent G2 Reviews of CloudThinker?

Braze

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. Braze has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. The company is headquartered in New York with 15 offices across the Americas, EMEA, and APAC. Learn more at braze.com.

Average Rating: 4.4/5.0

Total Reviews: 1,906

Who Is the Company Behind Braze?

  • Seller: Braze
  • Company Website:
  • Year Founded: 2011
  • HQ Location: New York
  • Twitter: @Braze
    16,323 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,363 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CRM Manager, CRM Specialist
  • Top Industries: Financial Services, Marketing and Advertising
  • Company Size: 52% Medium, 27% Large

What Do G2 Reviewers Say About Braze?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Braze, highlighting its intuitive interface and clear documentation for effortless learning.
  • Users find Braze to be exceptionally intuitive and user-friendly, facilitating easy learning and campaign creation.
  • Users appreciate the effortless automation capabilities of Braze, enabling seamless multichannel messaging campaigns and personalization.
  • Users praise Braze's responsive customer support, highlighting the ease of collaboration and implementation throughout their experience.
  • Users appreciate the multi-channel management of Braze, enjoying its stability and intuitive features across different markets.
Cons
  • Users face a challenging learning curve with Braze, especially with advanced features and technical coding skills required.
  • Users regret the lack of a mobile app wallet solution, which limits user engagement and complicates reporting processes.
  • Users find Braze's complexity and pricing transparency limiting, especially for simple survey applications and segment management.
  • Users find Braze's limited features hinder effective analytics and feedback gathering, making it complex for basic use.
  • Users experience a steep learning curve with Braze, finding the onboarding and advanced features overwhelming at times.

What Are Recent G2 Reviews of Braze?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated