# Top Free AI Agents For Business Operations - Page 4

## How Many AI Agents For Business Operations Products Does G2 Track?

**Total Products under this Category:** 1,596

### Category Stats (Aug 2026)

- **Average Rating:** 4.58/5 (↓0.02 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** MyOperator (+7.61%) - Among all products in this category, MyOperator recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank AI Agents For Business Operations Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 174,000+ Authentic Reviews
- 1,596+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for AI Agents For Business Operations
 ![G2 Grid® for AI Agents For Business Operations plotting products by satisfaction and market presence](https://www.g2.com/categories/ai-agents-for-business-operations/grids.png?focus%5B%5D=82623&focus%5B%5D=1594735&focus%5B%5D=1371397&focus%5B%5D=25675&focus%5B%5D=1408919&focus%5B%5D=90225&focus%5B%5D=39215&focus%5B%5D=1386425)

Highlighted products: Notion, Microsoft Copilot, Retell AI, ClickUp, ServiceNow AI Agents, Qualified, SOCi, and Synthflow.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-agents-for-business-operations/grids.json?focus%5B%5D=notion&focus%5B%5D=microsoft-microsoft-copilot&focus%5B%5D=retell-ai&focus%5B%5D=clickup&focus%5B%5D=servicenow-ai-agents&focus%5B%5D=qualified&focus%5B%5D=soci&focus%5B%5D=synthflow)

**Sponsored**

### Zendesk for Customer Service

"Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide."

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=2437&secure%5Bchosen_at%5D=2026-08-09T16%3A26%3A51Z&secure%5Bdisplayable_resource_id%5D=2437&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=2437&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=574&secure%5Bresource_id%5D=2437&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-agents-for-business-operations%2Ffree%3Fpage%3D4&secure%5Btoken%5D=1ac9c1ce800476f9d8c4a1f4c69d87fe988cfc6be50178bcd7f04546bc0b972c&secure%5Burl%5D=https%3A%2F%2Fwww.zendesk.com%2Flp%2Fpl-support%2F%3Futm_source%3Dg2crowd%26utm_medium%3Dpaidlisting%26utm_campaign%3DPL_G2C_AM_US_EN_N_Sup_Pro_AIClicks_T1_A_H%26utm_term%3DAIAgentsforBusOps&secure%5Burl_type%5D=custom_url)

### [MyOperator](https://www.g2.com/products/myoperator/reviews)

MyOperator is a Business AI Communication Platform that helps businesses manage customer conversations across Calls, WhatsApp, and AI agents from a single unified platform. Built on CPaaS infrastructure, it combines the WhatsApp Business API, cloud telephony, conversational AI, and workflow automation to help businesses automate repetitive customer interactions, so their teams can focus on high-value conversations. Trusted by 12,000+ businesses, including Amazon, Apollo, Domino’s, TCS, and Razorpay, MyOperator has powered over 2.5 billion customer conversations across 14+ years, and is defining the Business AI Operator category in India. Most communication tools solve one problem at a time. MyOperator works differently: calls, WhatsApp, and AI agents share context on one platform, giving businesses a single view of every customer interaction regardless of its channel of origin. This shows up across four core areas: ☑️ AI voice agents: These agents pick up your inbound and outbound calls, handle the routine FAQs, qualify leads over the phone, and book appointments without a human intervention. ☑️ AI chat agents: Live agents on WhatsApp and web chat, answering product questions, qualifying inbound enquiries, and booking appointments around the clock. ☑️ WhatsApp Business API: Every WhatsApp conversation runs through one shared inbox instead of scattered personal numbers. Follow-ups happen automatically, so no lead goes cold while your team is busy elsewhere. ☑️ Cloud telephony & IVR: Every call gets routed to the right team instantly based on the caller's intent. Your team gets access to call transcripts, recordings, and full customer context with tailored reports and call analytics. ☑️ Unified analytics & reporting: All your calls, WhatsApp conversations, and AI agent activity show up on one dashboard instead of five different reports. You get to make decisions based on real numbers, not scattered guesswork. From healthcare and education to real estate, ecommerce, and financial services, MyOperator powers high-volume customer communication with with ISO 27001-certified enterprise-grade security, dedicated implementation & support, and API-driven architecture built for reliability at any scale, helping businesses respond faster, convert more, and grow without adding complexity.

**Average Rating:** 4.1/5.0

**Total Reviews:** 65

#### How Do G2 Users Rate MyOperator?

- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 9.2/10)

#### Who Is the Company Behind MyOperator?

- **Seller:** [MyOperator](https://www.g2.com/sellers/myoperator)
- **Company Website:** myoperator.com
- **Year Founded:** 2013
- **HQ Location:** Noida, Uttar Pradesh
- **Twitter:** @MyOperator  
1,797 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bc6ac6ccba2ce0ea9a5109ffd23f881cf951c82eb983eefc3e14d5f2b83d94fb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2036252%2F&secure%5Burl_type%5D=linkedin_company_website)  
309 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Consumer Services, Education Management
- **Company Size:** 48% Small, 42% Medium

#### What Do G2 Reviewers Say About MyOperator?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **excellent customer support** from MyOperator, highlighting proactive assistance and thorough product explanations.
- Users appreciate the **helpful support** and features of MyOperator, enhancing customer engagement and overall experience.
- Users appreciate the **ease of use** of MyOperator, making communication management straightforward and efficient for teams.
- Users value the **easy setup** of MyOperator, appreciating a smooth onboarding experience and user-friendly interface.
- Users appreciate the **excellent staff support** from MyOperator, receiving helpful assistance and proactive guidance from account managers.

##### Cons

- Users highlight the **missing features** in MyOperator, impacting usability and the overall user experience significantly.
- Users face **poor customer support** with MyOperator, experiencing lack of responses and unresolved issues that hinder usability.
- Users express concern over **missing basic telephony features** in MyOperator, impacting overall service quality and user experience.
- Users experience significant **integration issues** with MyOperator, leading to frustrating delays and limited support effectiveness.
- Users find the **poor UI design** of MyOperator outdated and clunky, negatively impacting their overall experience.

#### What Are Recent G2 Reviews of MyOperator?

**["Reliable Business Call Management Solution"](https://www.g2.com/survey_responses/myoperator-review-13174298)**

**Rating:** 4.5/5.0 stars

_— Mahesh R._

[Read full review](https://www.g2.com/survey_responses/myoperator-review-13174298)

**["Reliable IVR with Great Support and an Easy Call-Flow Setup"](https://www.g2.com/survey_responses/myoperator-review-13173588)**

**Rating:** 4.5/5.0 stars

_— Prahllad M._

[Read full review](https://www.g2.com/survey_responses/myoperator-review-13173588)

#### What Are G2 Users Discussing About MyOperator?

- [What is MyOperator used for?](https://www.g2.com/discussions/what-is-myoperator-used-for)

### [Octadesk](https://www.g2.com/products/octadesk/reviews)

The only AI service platform for all teams: from marketing to sales and after-sales. Centralize conversations and calls, prioritize what matters and automate what you can.

**Average Rating:** 4.6/5.0

**Total Reviews:** 66

#### How Do G2 Users Rate Octadesk?

- **Personalization:** 8.9/10 (Category avg: 8.8/10)
- **Natural Language Understanding (NLU):** 8.6/10 (Category avg: 8.8/10)
- **Route To Human:** 9.4/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Octadesk?

- **Seller:** [Octadesk](https://www.g2.com/sellers/octadesk)
- **Year Founded:** 2008
- **HQ Location:** Sao Paulo, SP
- **Twitter:** @octadesk  
85 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c96e189a7218c75176b539950e47f72d557498dc724631dd5693ec56c645bc76&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Foctadesk%2F&secure%5Burl_type%5D=linkedin_company_website)  
120 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 62% Small, 35% Medium

#### What Do G2 Reviewers Say About Octadesk?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Octadesk, finding it intuitive and efficient for managing customer interactions.
- Users value the **intuitive design** of Octadesk, enhancing customer interactions and making management efficient and organized.
- Users enjoy the **AI efficiency** of Octadesk, streamlining customer interactions and enhancing organization and personalization.
- Users appreciate the **intuitive automation** in Octadesk, which enhances efficiency and personalizes client interactions effectively.
- Users appreciate the **automation features** of Octadesk, enhancing customer interactions and saving valuable time.

##### Cons

- Users find it challenging due to **limited chatbot setup features** , particularly in creating flows for multiple connections.
- Users find the **limited chatbot features** in Octadesk hinder their ability to create effective workflows for multiple numbers.
- Users find the **chatbot setup limited** , particularly when creating flows for each connected number, affecting usability.
- Users find the **chatbot setup limited** , particularly struggling with creating flows for multiple connected numbers.
- Users find the **chatbot setup limited** , especially when needing to create individual flows for different numbers.

#### What Are Recent G2 Reviews of Octadesk?

**["Octadesk changed the game: Integrated WhatsApp, efficient bots, and reports that organize everything"](https://www.g2.com/survey_responses/octadesk-review-12357353)**

**Rating:** 5.0/5.0 stars

_— Augusto B._

[Read full review](https://www.g2.com/survey_responses/octadesk-review-12357353)

**["Practical and dynamic system, with features that facilitate daily life"](https://www.g2.com/survey_responses/octadesk-review-12355384)**

**Rating:** 4.5/5.0 stars

_— Thaina T._

[Read full review](https://www.g2.com/survey_responses/octadesk-review-12355384)

### [Rayven](https://www.g2.com/products/rayven/reviews)

What is Rayven? Rayven is an operational software platform that delivers an AI data fabric - connecting every system, data source, and data stream across a business into a single managed environment, then letting teams build custom apps, AI agents, workflow automations, dashboards, and MCP servers for direct AI model connectivity on top. It is the platform for organisations that need to act on operational data in real-time, deploy AI that actually works in production + build software that fits the way their business operates - without replacing existing systems or waiting 18 months for results. The Problem Rayven Solves Most organisations already have the systems and data they need. The challenge is fragmentation. ERP systems, SCADA platforms, IoT devices, databases, cloud tools, and files all generate valuable data - but it sits in silos, impossible to act on in real-time. The result: manual reporting, disconnected workflows, and AI projects that fail before reaching production. Industry research shows 95% of AI projects never ship - most because the underlying data layer is not clean, connected, or ready. Rayven builds that foundation first, then activates it. The Rayven Platform Rayven operates across five unified layers, delivered as a single managed environment: - Integration: More than 600 pre-built connectors pull data from IT, OT, IoT, files, APIs, databases, and data streams - bidirectionally, in real-time. Connects industrial protocols (OPC UA, Modbus, MQTT, BACnet) alongside cloud platforms, business systems, and proprietary tools. - Data: All connected data lands in a single managed platform - structured, governed + AI-ready. Real-time processing, ETL pipelines, data lakes, and AI model training handled in one place. - Execution: Automation rules, predictive models + agentic AI run directly on live operational data. Rules-based logic, machine learning, and goal-seeking autonomous agents all operate in one execution environment. - Presentation: Custom apps, dashboards, portals, conversational interfaces, and mobile applications deployed from the same platform - built for specific workflows, not generic reporting. - Security, Governance + Hosting: Role-based access control, data lineage, audit trails, AES-256 encryption, data residency controls, and enterprise-grade infrastructure - included as standard. AI Capabilities Rayven includes ten native AI capabilities built directly into the platform: 1. Custom AI agents (goal-seeking, action-taking) 2. Predictive analytics and machine learning 3. Conversational analytics 4. Real-time and continuous model training 5. AI-led workflow automation 6. Multimodal processing (documents, video, images, audio) 7. Anomaly and risk detection 8. Forecasting and optimisation 9. Vision and edge AI inference 10. Generative operational summaries MCP server support enables direct connectivity for AI models including Claude, GPT, and others. What Gets Built Rayven customers build and deploy: - Custom operational apps and field applications. - AI agents that monitor conditions, detect anomalies + take corrective action autonomously. - Predictive maintenance and performance models running on live plant data. - Real-time dashboards and executive reporting tools. - Workflow automations spanning IT and OT systems. - Customer and partner portals. - Data pipelines and integration layers. - White-label software products delivered under partner brands. Key Differentiators vs. Point solutions (Zapier, MuleSoft, Power BI, DataRobot): point solutions do one thing well but force teams to stitch together five separate tools to cover integration, data, AI, presentation, and governance. Rayven replaces the stack. vs. Traditional enterprise platforms (SAP, Oracle, Palantir): enterprise platforms take 12-18 months and seven figures to implement. Rayven deploys in two to 12 weeks at fixed scope and fixed price. vs. Low-code app builders (Mendix, OutSystems): app builders handle the presentation layer but do not solve the underlying data and integration problem. Rayven covers the full stack. Technology Compatibility Rayven is fully technology-agnostic and works alongside existing systems: - Cloud platforms: Microsoft Azure, Google Cloud + AWS - Business systems: SAP, Salesforce, Oracle, and Microsoft 365 - OT platforms: Siemens, Rockwell, Schneider Electric, and Ignition - Industrial protocols: OPC UA, Modbus, MQTT, BACnet, and EtherNet/IP - IoT devices: any device with a data output - Custom and proprietary systems via API, webhook, or direct connector Nothing needs to be replaced. Every existing investment is preserved. Who Uses Rayven Rayven serves businesses from growth-stage to large enterprise across 24+ industries globally - manufacturing, mining, construction, infrastructure, logistics, utilities, financial services, healthcare, agriculture, government, and more. Customers across Australia, Europe, North America, South America, and Africa. Named customers include Anglo American, Fulton Hogan, Glencore, Vodafone, NSW Ports, CSIRO, Collective Intelligence, Ramjack, and AngloGold Ashanti. Delivery Options - DIY: Full platform access. Internal teams build and deploy independently. - Done-For-You: Australia-based delivery team. Fixed scope, fixed price, two to 12 weeks from brief to go-live. - Hybrid: Guided delivery first, with the customer's team taking increasing ownership over time. By the Numbers - More than 600 pre-built connectors. - Ten native AI capabilities. - More than 240 deployments live globally. - Rated 5/5 across more than 140 independent reviews. - Deploys 66% faster than traditional development. - Two to 12 weeks to first working solution. - Rayven exists to close the gap: 95% of AI projects never reach production (industry average).

**Average Rating:** 4.9/5.0

**Total Reviews:** 29

#### Who Is the Company Behind Rayven?

- **Seller:** [Rayven](https://www.g2.com/sellers/rayven)
- **Year Founded:** 2016
- **HQ Location:** Sydney, AU
- **Twitter:** @RayvenIOT  
56 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1d006407e153419f0571c4dc74bc360e0abc0d6d0be9334a3fff870a267b0972&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frayveniot%2F&secure%5Burl_type%5D=linkedin_company_website)  
33 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail
- **Company Size:** 69% Medium, 52% Small

#### What Do G2 Reviewers Say About Rayven?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend Rayven's **ease of use** , highlighting effortless automation and streamlined integration through intuitive drag-and-drop features.
- Users appreciate Rayven's **robust handling of large-scale data** and advanced AI capabilities, enhancing operational efficiency and flexibility.
- Users praise Rayven for its **exceptional automation** capabilities, significantly streamlining data workflows and enhancing operational efficiency.
- Users appreciate Rayven's **customization capabilities** , allowing tailored solutions that enhance integration and streamline operations efficiently.
- Users appreciate Rayven's **robust data management** , enabling real-time processing and integration across complex systems with ease.

##### Cons

- Users find the **learning curve steep** initially, requiring time and guidance to fully grasp all features.
- Users find **difficult learning** curves with Rayven's features, requiring time and guidance for smoother onboarding experiences.
- Users experience a **steep learning curve** initially, requiring time and additional resources to fully understand the platform.
- Users find the **complex setup** challenging, especially with advanced features and multi-site deployments requiring careful planning.
- Users note the **setup complexity** of Rayven, requiring assistance for advanced integrations and lengthy initial configurations.

#### What Are Recent G2 Reviews of Rayven?

**["Seamless Automation and Predictive Maintenance with Rayven"](https://www.g2.com/survey_responses/rayven-review-12211094)**

**Rating:** 5.0/5.0 stars

_— Keith N._

[Read full review](https://www.g2.com/survey_responses/rayven-review-12211094)

**["Rayven's Low-Code Platform is the Fastest Way to Build and Scale Intelligent Apps"](https://www.g2.com/survey_responses/rayven-review-11780301)**

**Rating:** 5.0/5.0 stars

_— John M._

[Read full review](https://www.g2.com/survey_responses/rayven-review-11780301)

### [Zoom Virtual Agent](https://www.g2.com/products/zoom-virtual-agent/reviews)

Zoom Virtual Agent is an AI-powered solution that helps businesses deliver fast, effortless support to customers across both voice and digital messaging channels. It uses agentic AI to understand context, reason through complex requests, and take action to resolve issues end to end. Natively connected to Zoom Contact Center, it enables seamless handoffs between virtual and live agents while powering connected workflows and insights through Zoom Quality Management —unifying every channel into a consistent customer journey and driving continuous optimization. Built on Zoom’s scalable, secure platform, it’s fast to deploy, easy to manage, and flexible enough to grow with your business—giving customers instant answers without waiting on live support, reducing customer effort, and driving long-term loyalty that creates measurable financial upside.

**Average Rating:** 4.5/5.0

**Total Reviews:** 213

#### How Do G2 Users Rate Zoom Virtual Agent?

- **Natural Language Understanding (NLU):** 10.0/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Zoom Virtual Agent?

- **Seller:** [Zoom](https://www.g2.com/sellers/zoom-a5000ea1-6d30-4ab4-b591-20723189ac97)
- **Company Website:** www.zoom.com
- **Year Founded:** 2011
- **HQ Location:** San Jose, CA
- **Twitter:** @zoom  
1,042,714 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ea58933ffb5ea1e88769e70b1323ea336f3f35193bdf38ad87831cfc56794a9a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2532259%2F&secure%5Burl_type%5D=linkedin_company_website)  
13,494 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Retail
- **Company Size:** 73% Medium, 23% Small

#### What Do G2 Reviewers Say About Zoom Virtual Agent?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **seamless connectivity** of Zoom Virtual Agent for effective customer support and smooth transitions to live agents.
- Users appreciate the **ease of use** of Zoom Virtual Agent, enjoying its seamless integration and automation for customer support.
- Users value the **s seamless integrations** of Zoom Virtual Agent, enhancing efficiency in customer support and overall user experience.
- Users appreciate the **automation capabilities** of Zoom Virtual Agent, providing instant, efficient customer support responses effortlessly.
- Users appreciate the **helpfulness** of Zoom Virtual Agent in quickly resolving customer queries and enhancing overall support efficiency.

##### Cons

- Users notice the **limitations in AI response** when facing complex queries, necessitating frequent human assistance and setup effort.
- Users note that the **AI inaccuracy** can lead to unhelpful responses for complex queries, impacting effectiveness.
- Users note the **inaccuracy** of Zoom Virtual Agent, particularly with complex queries and varied phrasing, impacting helpfulness.
- Users often find the **learning curve steep** , requiring time and effort for effective setup and ongoing maintenance.
- Users find the **not intuitive** setup of Zoom Virtual Agent challenging, requiring significant effort for effective customization and training.

#### What Are Recent G2 Reviews of Zoom Virtual Agent?

**["Efficient Automation with Excellent Support"](https://www.g2.com/survey_responses/zoom-virtual-agent-review-12979095)**

**Rating:** 5.0/5.0 stars

_— Zaid M._

[Read full review](https://www.g2.com/survey_responses/zoom-virtual-agent-review-12979095)

**["Clean UI and Easy Setup, But Needs Better Spacing"](https://www.g2.com/survey_responses/zoom-virtual-agent-review-13047486)**

**Rating:** 4.5/5.0 stars

_— Mehdi A._

[Read full review](https://www.g2.com/survey_responses/zoom-virtual-agent-review-13047486)

#### What Are G2 Users Discussing About Zoom Virtual Agent?

- [What is Solvvy used for?](https://www.g2.com/discussions/what-is-solvvy-used-for) - 1 comment

### [Amelia](https://www.g2.com/products/amelia/reviews)

SoundHound AI’s Amelia platform is the complete AI agent platform for enterprise builders of all types. Leading enterprises across healthcare, financial services, hospitality, retail, and others use the Amelia platform to deliver exceptional AI-powered experiences that drive business growth. Now enabled by our proprietary voice recognition technology and Agentic+ framework, Amelia AI agents speak, reason, and act — transforming how customers, employees, and patients interact with the brands they work with and rely on every day.

**Average Rating:** 4.4/5.0

**Total Reviews:** 8

#### How Do G2 Users Rate Amelia?

- **Personalization:** 8.7/10 (Category avg: 8.8/10)
- **Natural Language Understanding (NLU):** 8.0/10 (Category avg: 8.8/10)
- **Route To Human:** 8.6/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Amelia?

- **Seller:** [SoundHound](https://www.g2.com/sellers/soundhound)
- **Year Founded:** 2005
- **HQ Location:** Santa Clara, California, United States
- **Twitter:** @SoundHound  
14,901 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f5640aed335260785f866c7c883c45392fdce817ae04c48eb3cc68f3baf30122&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsoundhound%2F&secure%5Burl_type%5D=linkedin_company_website)  
600 employees on LinkedIn®
- **Ownership:** NASDAQ: SOUN

#### Who Uses This Product?

- **Company Size:** 75% Medium, 25% Large

#### What Do G2 Reviewers Say About Amelia?

_AI-generated summary from verified user reviews_

##### Pros

- Users love Amelia's **multilingual capabilities and seamless integration** , enhancing customer satisfaction and simplifying deployment across platforms.
- Users appreciate the **real-time analytics and insights** provided by Amelia, enhancing their conversational experience significantly.
- Users appreciate the **reliable and smooth call management interface** of Amelia, enhancing team communication and tracking efficiency.
- Users value the **innovative natural language understanding** of Amelia, enhancing user interactions across various business applications.
- Users value the **seamless integration support** Amelia offers, enhancing its versatility across various platforms and use cases.

##### Cons

- Users find the **analytics dashboard lacking** in customization and insights, complicating their experience with Amelia.
- Users find the **difficult setup** of Amelia to be time-consuming, especially for specialized tasks and analytics customization.
- Users experience **frequent glitches** and find it challenging to design conversations with limited AI capabilities.
- Users are frustrated by the **limited AI capabilities** of Amelia, noting frequent glitches and inadequate NLP performance.
- Users find the **limited customization** of Amelia's analytics dashboard restricts their ability to gain deeper insights.

#### What Are Recent G2 Reviews of Amelia?

**["Reliable Virtual Assistant with Impressive Conversational AI"](https://www.g2.com/survey_responses/amelia-review-11018914)**

**Rating:** 5.0/5.0 stars

_— Krunal C._

[Read full review](https://www.g2.com/survey_responses/amelia-review-11018914)

**["Amelia Makes Work Profile Questions Easy"](https://www.g2.com/survey_responses/amelia-review-12669272)**

**Rating:** 5.0/5.0 stars

_— Thabakazi N._

[Read full review](https://www.g2.com/survey_responses/amelia-review-12669272)

#### What Are G2 Users Discussing About Amelia?

- [What is Amelia used for?](https://www.g2.com/discussions/what-is-amelia-used-for)

### [Bland](https://www.g2.com/products/bland/reviews)

Bland AI is an enterprise voice AI platform built for complex, high-stakes phone calls in regulated industries including Healthcare, Financial Services, and Insurance. Bland automates millions of inbound calls per year for 250+ enterprises including Signant Health, Innovacer, Samsara, First Financial Bank, Mutual of Omaha, and Kin Insurance. Core Use Cases Healthcare: Patient scheduling and appointment reminders, remote patient monitoring outreach, prior authorizations, and prescription refills. Financial Services: Customer service inquiries, lead qualification, and debt collection. Insurance: Speed-to-lead follow-up, claims inquiries, and policy renewals. Why Regulated Industries Choose Bland Most voice AI tools are built on top of proprietary model providers — which means when they go down, you go down. When they change their pricing, yours changes too. Bland owns its infrastructure end-to-end. Fully self-hosted and deployable on-premise or within a VPC, Bland gives compliance, security, and IT teams complete control over where data lives and how it's processed with none of the third-party dependencies that create risk in regulated environments. Bland also provides deep observability into every agent interaction, including call transcripts and monitoring tools that let legal and compliance teams audit, improve, and govern AI behavior at scale. Get a live phone agent in production in 30 days. Our world-class Forward Deployed Engineers work alongside your team to ensure a fast deployment without compromising on quality and compliance. Bland is for the calls you can't afford to get wrong.

**Average Rating:** 5.0/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate Bland?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Bland?

- **Seller:** [Bland AI](https://www.g2.com/sellers/bland-ai)
- **Company Website:** bland.ai
- **Year Founded:** 2023
- **HQ Location:** San Francisco
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=86bb9d70fad8b48cd7dff4a449347d1f74c3f5564b00efed0188af8949a5a39f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbland-ai&secure%5Burl_type%5D=linkedin_company_website)  
112 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 82% Small, 18% Medium

#### What Do G2 Reviewers Say About Bland?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Bland AI to be **extremely easy to use** , making setup and integration a simple process.
- Users praise the **powerful and easy-to-use platform** of Bland AI for building complex and engaging voice agents.
- Users value the **powerful and easy-to-use platform** of Bland AI for creating effective voice agents effortlessly.
- Users love Bland for its **powerful conversational AI** that enhances engagement and outperforms human interaction.
- Users appreciate the **easy integrations** offered by Bland AI, making setup and connectivity with apps seamless and efficient.

##### Cons

- Users find Bland to have **complex features** , but appreciate the available resources for training and support.
- Users find the platform **somewhat complex** , though improvements and resources help ease the learning process.
- Users find the **setup process complex** , but appreciate the improving tools and helpful training resources offered by Bland.
- Users find Bland's interface **complex and not very user-friendly** , but note improvements and helpful training resources.
- Users find the platform a bit **difficult to learn** , though improvements and resources are helping ease the process.

#### What Are Recent G2 Reviews of Bland?

**["From Zero to Voice Escalation in Hours with Bland AI"](https://www.g2.com/survey_responses/bland-review-12708180)**

**Rating:** 4.0/5.0 stars

_— Usman J._

[Read full review](https://www.g2.com/survey_responses/bland-review-12708180)

**["Bland is a One-Stop-Shop for Voice AI and an Industry Leader in this space."](https://www.g2.com/survey_responses/bland-review-12886609)**

**Rating:** 5.0/5.0 stars

_— Jennifer E._

[Read full review](https://www.g2.com/survey_responses/bland-review-12886609)

### [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews)

Data Hub connects, cleanses, and automates customer data across the HubSpot CRM, providing operations teams with tools to maintain data quality, ensure system integration, and streamline business processes. Core Value Proposition: Data Hub addresses critical operational challenges: disconnected data across applications, manual data entry consuming team time, data quality issues undermining business decisions, and complex automation requirements existing tools cannot handle. The platform offers native integrations with other applications to create a more efficient, aligned, and agile business. Key Capabilities: Data Integration: Data Hub connects contacts, leads, and company data between HubSpot and external applications bidirectionally and in real-time. This creates a unified customer data foundation rather than requiring manual data transfer. Data Quality Management: The platform includes tools that maintain a clean database, allowing operations teams to save hours of manual data validation and correction work. Process Automation: Data Hub enables complex business process automation across systems, connecting trigger events in one application to automated actions in another. This streamlines internal workflows and reduces manual coordination. Unified Customer View: By connecting all customer data sources to the HubSpot CRM platform, Data Hub creates a single source of truth that sales, marketing, and service teams can reference for customer interactions. Data Hub vs. Alternatives: Unlike standalone integration platforms (iPaaS) requiring technical expertise to configure and maintain, Data Hub provides native HubSpot integration with a visual interface designed for operations professionals rather than developers. This reduces implementation time and ongoing maintenance requirements. Data Hub eliminates manual data entry and data validation by automating these workflows. The platform guarantees up-to-date data and maintains a clean database without constant manual intervention. Who Should Use Data Hub: Data Hub serves operations teams managing data across multiple systems, organizations experiencing data quality issues affecting business decisions, and companies needing to automate complex cross-system workflows without extensive technical resources. The platform enables business agility as organizations grow. Outcome: Data Hub supercharges your HubSpot CRM with a complete toolkit to connect, clean, and automate customer data, uniting all customer data into one connected platform that results in a friction-free customer experience.

**Average Rating:** 4.5/5.0

**Total Reviews:** 562

#### How Do G2 Users Rate HubSpot Data Hub?

- **Personalization:** 9.6/10 (Category avg: 8.8/10)
- **Natural Language Understanding (NLU):** 9.6/10 (Category avg: 8.8/10)
- **Route To Human:** 9.2/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10)

#### Who Is the Company Behind HubSpot Data Hub?

- **Seller:** [HubSpot](https://www.g2.com/sellers/hubspot)
- **Company Website:** hubspot.com
- **Year Founded:** 2006
- **HQ Location:** Cambridge, Massachusetts, United States
- **Twitter:** @HubSpot  
784,270 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7728cdccf3cd40d382e6159b493e5f6534eb2bfad47dc424c39639ed9e0ebf3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F68529%2F&secure%5Burl_type%5D=linkedin_company_website)  
12,158 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Information Technology and Services, Marketing and Advertising
- **Company Size:** 67% Small, 30% Medium

#### What Do G2 Reviewers Say About HubSpot Data Hub?

_AI-generated summary from verified user reviews_

##### Pros

- Users find HubSpot Data Hub exceptionally **easy to use** , with seamless integrations and intuitive reporting features enhancing workflow efficiency.
- Users value the **two-way data synchronization** of HubSpot Data Hub, enhancing efficiency and collaboration across teams.
- Users appreciate the **automation capabilities** of HubSpot Data Hub, significantly simplifying workflows and enhancing operational efficiency.
- Users appreciate the **seamless data integration** of HubSpot Data Hub, which enhances data management and operational efficiency.
- Users appreciate the **efficiency** of HubSpot Data Hub, significantly saving time and enhancing marketing effectiveness through automation.

##### Cons

- Users find HubSpot Data Hub occasionally **slow and complex** , particularly with scattered tools and complicated sharing settings.
- Users find the **limited features** of HubSpot Data Hub frustrating, especially as some are now behind paywalls.
- Users find the **learning curve complex** , often needing expert assistance to navigate advanced features effectively.
- Users find the **pricing to be expensive** , making it challenging to justify for some business cases.
- Users find the **complexity** of HubSpot Data Hub challenging, often needing expert assistance for advanced features.

#### What Are Recent G2 Reviews of HubSpot Data Hub?

**["A Powerful Platform for Centralizing and Managing Customer Data"](https://www.g2.com/survey_responses/hubspot-data-hub-review-10686855)**

**Rating:** 5.0/5.0 stars

_— Nancy K._

[Read full review](https://www.g2.com/survey_responses/hubspot-data-hub-review-10686855)

**["HubSpot Data Hub Keeps Customer Data Clean and Centralized"](https://www.g2.com/survey_responses/hubspot-data-hub-review-12562615)**

**Rating:** 4.0/5.0 stars

_— Sagar K._

[Read full review](https://www.g2.com/survey_responses/hubspot-data-hub-review-12562615)

#### What Are G2 Users Discussing About HubSpot Data Hub?

- [What is HubSpot Operations Hub used for?](https://www.g2.com/discussions/what-is-hubspot-operations-hub-used-for) - 1 comment

### [Maqsam](https://www.g2.com/products/maqsam/reviews)

The first Arabic-native AI agent integrated into the region’s leading customer service software. We are the leading Arabic AI-powered customer service software in the MENA region, revolutionizing customer experience by integrating with CRMs to optimize data management, automate tasks, boost efficiency, and drive revenue growth while offering local numbers globally. Maqsam’s Arabic-native AI Agent brings smarter conversations to the Arab world. Seamlessly integrated into our customer service software, Maqsam’s easy-to-deploy AI agent understands different Arabic dialects, context, and cultural nuances. Supported by a full suite of AI features, and the most accurate Arabic speech-to-text call transcription on the market, Maqsam’s platform empowers agents to respond faster and more naturally, and build upon rich insights from accurate sentiment analysis tools, a live dashboard, and so much more. Maqsam also makes it easy for businesses to grow roots and expand into new regional markets with local numbers, ensuring that every customer feels connected and supported close to home. By combining automation with a deep understanding of language and culture, Maqsam enables businesses to deliver reliable, personal, and around-the-clock support that customers truly connect with. Maqsam is leading the future of Arabic AI with a dedicated research team developing the company's own LLM model, leveraging the latest advancements in AI technology. Maqsam has become a pioneer in accurately transcribing Arabic calls and delivering advanced reports and analytics, making it the top choice for business communication solutions that effectively handle the various complexities of the Arabic language.

**Average Rating:** 4.7/5.0

**Total Reviews:** 100

#### How Do G2 Users Rate Maqsam?

- **Personalization:** 10.0/10 (Category avg: 8.8/10)
- **Route To Human:** 10.0/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Maqsam?

- **Seller:** [Maqsam](https://www.g2.com/sellers/maqsam)
- **Company Website:** maqsam.com
- **Year Founded:** 2019
- **HQ Location:** Al Rabie District, SA
- **Twitter:** @MaqsamHQ  
273 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fe175a78965a05ba2cd08cd78cfb582099a3909c045bd69b547e260ab436e8b6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F52185164&secure%5Burl_type%5D=linkedin_company_website)  
163 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Financial Services, Information Technology and Services
- **Company Size:** 55% Small, 38% Medium

#### What Do G2 Reviewers Say About Maqsam?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Maqsam, enjoying its straightforward setup and user-friendly interface for daily operations.
- Users highlight Maqsam's **responsive customer support** and appreciate the helpfulness of their account managers, particularly Hadeel Jamal.
- Users appreciate the **detailed report generation** and intuitive calling process of Maqsam, enhancing team performance.
- Users praise Maqsam for its **helpful and supportive account manager team** , enhancing the overall user experience significantly.
- Users appreciate the **intuitive call management** of Maqsam, highlighting its seamless integration for support team operations.

##### Cons

- Users face **call issues** with Maqsam, experiencing poor quality, disconnections, and app bugs disrupting communication.
- Users experience **poor call quality** with Maqsam, facing issues like disconnections and unclear voice during calls.
- Users experience **call quality issues** with Maqsam, citing instability and frequent voice clarity problems during calls.
- Users report frequent **connection issues** with Maqsam, experiencing call drops and poor voice clarity during use.
- Users report significant **voice quality issues** with Maqsam, experiencing instability and unclear audio during calls.

#### What Are Recent G2 Reviews of Maqsam?

**["Easy-to-Use Call Recording with Clear Voice, Strong Integrations, and Great Onboarding & Support"](https://www.g2.com/survey_responses/maqsam-review-13148613)**

**Rating:** 5.0/5.0 stars

_— Sami Q._

[Read full review](https://www.g2.com/survey_responses/maqsam-review-13148613)

**["Excellent Support and a Reliable Business Communication Platform"](https://www.g2.com/survey_responses/maqsam-review-13187616)**

**Rating:** 5.0/5.0 stars

_— Salma M._

[Read full review](https://www.g2.com/survey_responses/maqsam-review-13187616)

#### What Are G2 Users Discussing About Maqsam?

- [What is Maqsam used for?](https://www.g2.com/discussions/what-is-maqsam-used-for) - 2 comments

### [Speechmatics](https://www.g2.com/products/speechmatics/reviews)

Speechmatics: Best-in-Market Speech-to-Text & Voice AI for Enterprises Speechmatics delivers industry-leading Speech-to-Text and Voice AI solutions, designed for enterprises that demand best-in-class accuracy, security, and flexibility. Our enterprise-grade APIs provide real-time and batch transcription with unmatched precision—across the widest range of languages, dialects, and accents. Built on Foundational Speech Technology, Speechmatics powers mission-critical voice applications, from media & entertainment to contact centers, financial services, healthcare and beyond. With on-premises and cloud deployment options, businesses can ensure data security and compliance while unlocking the full potential of their voice data. Trusted by global leaders, Speechmatics is the go-to solution for enterprises looking to transcribe, analyze, and understand speech with unrivaled accuracy. 🔹Unmatched Accuracy – Industry-best transcription across diverse languages & accents 🔹Flexible Deployment – Cloud, on-prem, and hybrid solutions 🔹Enterprise-Grade Security – Full control over your data 🔹Real-Time & Batch Processing – Instant or large-scale transcription Power your Speech-to-Text and Voice AI applications with Speechmatics today. 🚀

**Average Rating:** 4.7/5.0

**Total Reviews:** 70

#### How Do G2 Users Rate Speechmatics?

- **Personalization:** 10.0/10 (Category avg: 8.8/10)
- **Natural Language Understanding (NLU):** 10.0/10 (Category avg: 8.8/10)
- **Route To Human:** 8.3/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Speechmatics?

- **Seller:** [Speechmatics](https://www.g2.com/sellers/speechmatics)
- **Company Website:** www.speechmatics.com
- **Year Founded:** 2006
- **HQ Location:** Cambridge, England‎
- **Twitter:** @Speechmatics  
3,902 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b1c4dda76e818005b2a09ca0888254a0a3c3e786fafd1f34f9cff1bd5cc13c14&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fspeechmatics%2F&secure%5Burl_type%5D=linkedin_company_website)  
112 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Broadcast Media
- **Company Size:** 53% Small, 30% Medium

#### What Do G2 Reviewers Say About Speechmatics?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **exceptional accuracy** of Speechmatics, appreciating its efficiency and ability to handle diverse accents.
- Users commend the **exceptional transcription accuracy** of Speechmatics, enhancing workflows and ensuring reliable results across various sectors.
- Users value the **ease of use** of Speechmatics, noting its simple interface and smooth integration into workflows.
- Users appreciate the **accuracy and simplicity** of Speechmatics, enhancing productivity with hassle-free transcriptions and integrations.
- Users value the **efficiency** of Speechmatics, enjoying quick, accurate transcriptions that streamline their workflows significantly.

##### Cons

- Users find the **limited features** of Speechmatics restrictive, wishing for more functionalities and better audio management.
- Users find the **limited language support** challenging, especially regarding diverse local languages from Africa.
- Users find the **slow performance** of Speechmatics concerning, especially with its latency affecting usability in real-time applications.
- Users find the **limited language options** frustrating, lacking support for diverse and local languages like Arabic.
- Users note the **missing features** in Speechmatics, wishing for expanded functionality and improved documentation for better usability.

#### What Are Recent G2 Reviews of Speechmatics?

**["Fast, Clean Speech-to-Text and Handy Script Testing with Speechmatics"](https://www.g2.com/survey_responses/speechmatics-review-13184189)**

**Rating:** 4.0/5.0 stars

_— Muzammil M._

[Read full review](https://www.g2.com/survey_responses/speechmatics-review-13184189)

**["Making Transcription and Content Creation Much More Manageable"](https://www.g2.com/survey_responses/speechmatics-review-12927046)**

**Rating:** 5.0/5.0 stars

_— Ishan S._

[Read full review](https://www.g2.com/survey_responses/speechmatics-review-12927046)

### [Spotlight.ai](https://www.g2.com/products/spotlight-ai/reviews)

Empower your revenue teams with Spotlight.ai, the Deal Autopilot built for Revenue, Business Value, and RevOps leaders who need execution, not just visibility. Spotlight transforms how deals move by autonomously executing MEDDICC qualification, inspection, and reporting. It captures real deal evidence from customer interactions: calls, emails, Slack, and notes. That evidence gets turned into action, ensuring every deal is consistently qualified and every risk exposed early. At the core is the Spotlight.ai Knowledge Graph: 40M+ signals built on enterprise SaaS selling knowledge, MEDDICC expertise, and your company's own playbook. It's what separates Spotlight from call recording tools and makes every qualification, every asset, and every insight grounded in actual deal data rather than guesswork. Unlike traditional tools that rely on manual updates or surface passive insights, Spotlight is CRM-native with zero-touch adoption. It listens, captures, analyzes, and acts without adding work or introducing a new system of record. Spotlight automatically generates personalized follow-ups and deal-ready assets like BVA and ROI, keeping momentum high across the funnel. RevOps teams gain adaptive analytics grounded in real execution data, showing exactly where to intervene for maximum impact. With MCP (Model Context Protocol) support, Spotlight opens its Knowledge Graph to your team, enabling custom GTM and RevOps agents built on the same deal intelligence that powers Deal Autopilot. Your stack, your workflows, your agents. One knowledge layer. Seamlessly integrated with your existing GTM stack, Spotlight delivers measurable results from day one. Higher rep productivity, faster pipeline velocity, and materially reduced deal slippage. Deal truth, backed by evidence, turned into execution.

**Average Rating:** 4.6/5.0

**Total Reviews:** 25

#### How Do G2 Users Rate Spotlight.ai?

- **Personalization:** 10.0/10 (Category avg: 8.8/10)
- **Natural Language Understanding (NLU):** 10.0/10 (Category avg: 8.8/10)
- **Route To Human:** 10.0/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Spotlight.ai?

- **Seller:** [Spotlight.ai](https://www.g2.com/sellers/spotlight-ai)
- **Company Website:** spotlight.ai
- **HQ Location:** Boston, US
- **Twitter:** @Spotlightai\_X  
7 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ef5dd39c6e558e0c46d41e04dbb201944361536d26c39f0237eb40718e82fb9f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fspotlight-ai&secure%5Burl_type%5D=linkedin_company_website)  
29 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 52% Medium, 28% Small

#### What Do G2 Reviewers Say About Spotlight.ai?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **conversational intelligence** of Spotlight.ai, streamlining deal tracking and enhancing sales focus.
- Users value the **customer engagement capabilities** of Spotlight.ai, which enhance deal tracking and streamline sales processes.
- Users value the **data accuracy** of Spotlight.ai for effectively tracking deals and streamlining sales processes.
- Users value the **time-saving interactions** of Spotlight.ai that enhance deal tracking and update processes for sales reps.
- Users love how Spotlight.ai enhances **lead management** by streamlining deal tracking and freeing up time for sales reps.

#### What Are Recent G2 Reviews of Spotlight.ai?

**["Streamlined ROI Analysis, Extremely User-Friendly"](https://www.g2.com/survey_responses/spotlight-ai-review-12799889)**

**Rating:** 4.5/5.0 stars

_— Ankit J._

[Read full review](https://www.g2.com/survey_responses/spotlight-ai-review-12799889)

**["Spotlight.ai Scales Value Selling"](https://www.g2.com/survey_responses/spotlight-ai-review-12609672)**

**Rating:** 4.5/5.0 stars

_— Veronica K._

[Read full review](https://www.g2.com/survey_responses/spotlight-ai-review-12609672)

### [Certainly](https://www.g2.com/products/certainly/reviews)

Most AI vendors will sell you a resolution rate. We would rather sell you a better relationship with your customers. Certainly is an agentic AI platform for CX teams. Your AI agents work across every omnichannel surface, draw on web search and your own knowledge, connect to live systems through MCP servers, call tools, and follow the prompts you write. You stay in control of the intelligence layer because we are LLM agnostic. Reporting is where we get a little obsessive. Volume and containment matter, but so does the quiet stuff: the question asked five different ways, the policy that confuses people, the moment a customer almost gave up. We help you see it. We are not the cheapest path to a bot. We are the team that sits with you, learns your product, sets honest expectations, and keeps tuning long after launch. If your product is layered, your customers matter, and good enough is not good enough, we will get on well. Certainly is trusted by brands such as Feastables, Carlsberg, Credissimo, Fintiba, QuadLock, Rockwool and many more well known names.

**Average Rating:** 4.8/5.0

**Total Reviews:** 11

#### How Do G2 Users Rate Certainly?

- **Personalization:** 10.0/10 (Category avg: 8.8/10)
- **Natural Language Understanding (NLU):** 10.0/10 (Category avg: 8.8/10)
- **Route To Human:** 10.0/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Certainly?

- **Seller:** [Certainly Group ApS](https://www.g2.com/sellers/certainly-group-aps)
- **Year Founded:** 2017
- **HQ Location:** Copenhagen , Capital Region
- **Twitter:** @Certainly\_io  
161 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=43698fe12b9be1f3c18bee440328c122ca751364304f42ff5e43fb50f5eef9fd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F17929635%2F&secure%5Burl_type%5D=linkedin_company_website)  
18 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 55% Medium, 36% Small

#### What Do G2 Reviewers Say About Certainly?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **responsive customer support** and the platform's versatility for creating tailored chat-bots effortlessly.
- Users value the **automation capabilities** of Certainly, enjoying seamless integration and customizable chat-bot development.
- Users value the **easy integrations** of Certainly, enhancing their platforms with seamless compatibility and customization.
- Users value the **easy integration** with various platforms, enhancing their ability to create customized chat-bots effortlessly.
- Users value the **seamless AI integration** of Certainly, enhancing understanding and interaction for a tailored customer experience.

##### Cons

- Users are frustrated by the **inability to manually upload spreadsheets** , complicating the training of the bot.
- Users are frustrated by the **inability to upload spreadsheets** , limiting their control over training the bot effectively.
- Users find that **analytics and reports require rework** , but appreciate ongoing improvements from the development team.
- Users are frustrated by the **inability to upload spreadsheets** for bot training, complicating the response process.
- Users dislike the **inability to upload spreadsheets** for bot training, finding manual entry cumbersome and inefficient.

#### What Are Recent G2 Reviews of Certainly?

**["Analytics & Reporting Enhancements"](https://www.g2.com/survey_responses/certainly-review-8405388)**

**Rating:** 4.5/5.0 stars

_— Tyler F._

[Read full review](https://www.g2.com/survey_responses/certainly-review-8405388)

**["I have been thoroughly impressed by my experience with Certainly."](https://www.g2.com/survey_responses/certainly-review-7687926)**

**Rating:** 4.5/5.0 stars

_— Oleksandr C._

[Read full review](https://www.g2.com/survey_responses/certainly-review-7687926)

#### What Are G2 Users Discussing About Certainly?

- [What is Certainly used for?](https://www.g2.com/discussions/what-is-certainly-used-for)

### [Dataiku](https://www.g2.com/products/dataiku/reviews)

Dataiku is the Platform for AI Success: the AI orchestration layer where enterprises build, deploy, and govern analytics, models, and agents at scale. It sits on top of the data platforms, clouds, and AI services you already use, working across all of them without locking you into any one. Dataiku expands who can build production AI, putting the right tools in the hands of data scientists and domain experts alike, from fraud analysts to demand planners. It orchestrates machine learning, rules, LLMs, and agents as one governed system, built on more than a decade of running production AI. Governance is part of the build rather than something bolted on afterward, so teams ship faster while keeping performance, cost, and risk under control. The result: AI that moves from experimentation to trusted, measurable execution now, not in 18 months.

**Average Rating:** 4.4/5.0

**Total Reviews:** 213

#### How Do G2 Users Rate Dataiku?

- **Natural Language Understanding (NLU):** 10.0/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Dataiku?

- **Seller:** [Dataiku](https://www.g2.com/sellers/dataiku)
- **Company Website:** Dataiku.com
- **Year Founded:** 2013
- **HQ Location:** New York, NY
- **Twitter:** @dataiku  
22,917 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e59ec8fccc02ecc4f883419e54da56d3f6fc8b1e556153f0cc01cd05e3b77faa&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdataiku%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,619 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Data Scientist, Data Analyst
- **Top Industries:** Financial Services, Pharmaceuticals
- **Company Size:** 60% Large, 22% Medium

#### What Do G2 Reviewers Say About Dataiku?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate how Dataiku facilitates **easy ML development** , allowing focus on building models without the complexity.
- Users love the **ease of use** in Dataiku, simplifying complex tasks and enhancing their data analysis experience.
- Users appreciate the **ease of usability** in Dataiku, enabling collaboration for both technical and non-technical users.
- Users appreciate the **easy integrations** of Dataiku, facilitating smooth collaboration and deployment across various analytics tools.
- Users benefit from the **productivity improvement** of Dataiku, enabling faster project development and enhanced career growth.

##### Cons

- Users find the **steep learning curve** of Dataiku challenging, making it tough for beginners to master the platform.
- Users find the **steep learning curve** challenging for beginners, impacting their ability to effectively use Dataiku.
- Users find the **difficult learning** curve challenging, particularly for beginners navigating advanced features.
- Users experience **slow performance** with Dataiku when handling large datasets, affecting efficiency and productivity.
- Users find Dataiku **expensive** , especially for smaller organizations and projects, impacting accessibility and affordability.

#### What Are Recent G2 Reviews of Dataiku?

**["Unified, Low-Code Platform That Boosts End-to-End Data & AI Productivity"](https://www.g2.com/survey_responses/dataiku-review-13125252)**

**Rating:** 4.5/5.0 stars

_— Ravindra N._

[Read full review](https://www.g2.com/survey_responses/dataiku-review-13125252)

**["Build Faster Workflows with Connected Data from many providers or distinct data sources"](https://www.g2.com/survey_responses/dataiku-review-13120436)**

**Rating:** 4.5/5.0 stars

_— Adalberto G._

[Read full review](https://www.g2.com/survey_responses/dataiku-review-13120436)

#### What Are G2 Users Discussing About Dataiku?

- [Is Dataiku an ETL tool?](https://www.g2.com/discussions/is-dataiku-an-etl-tool)
- [Is Dataiku web based?](https://www.g2.com/discussions/is-dataiku-web-based)
- [What is DSS Dataiku?](https://www.g2.com/discussions/what-is-dss-dataiku)
- [What is Dataiku DSS used for?](https://www.g2.com/discussions/what-is-dataiku-dss-used-for)

### [ihiring.ai](https://www.g2.com/products/ihiring-ai/reviews)

ihiring.ai is a powerful end-to-end dynamic human like AI two-way Video Interview, hiring automation, talent assessment platform designed to revolutionize recruitment and hiring for businesses of all sizes along with talent management under one roof. Powered by advanced artificial intelligence and machine learning, it streamlines every stage of hiring and talent management process along with candidate ranking to AI-led interviews and unbiased evaluations eliminating the inefficiencies of traditional recruitment. At its core, ihiring.ai features "SAM", the Human-like AI Interviewer, which is capable of conducting 1000+ dynamic video interviews simultaneously every day. SAM thinks, asks counter follow up questions, records, analyzes, and evaluates candidates core and key skills in real time, detecting anomalies such as impersonation, suspicious actions during interview, or use of unauthorized 3rd party help, ensuring complete hiring integrity. This automation not only reduces the time to hire but also removes human bias, allowing decisions to be made purely on skills and competencies. What sets ihiring.ai apart is its adaptive intelligence. It analyzes candidate behavior, uncovers key qualities beyond the resume, and uses conversational AI techniques to help candidates feel at ease during high-pressure, scenario-based questions. The platform’s scalable infrastructure supports high-volume recruitment without the scheduling bottlenecks common in traditional methods. HR teams, staffing agencies, and growing businesses can assess a vast pool of applicants in few hours effortlessly, focusing only on the most qualified candidates identified through advanced AI/ML-driven video interview and scoring. Beyond interviews, ihiring.ai integrates seamlessly with applicant tracking systems (ATS) and reporting tools, delivering actionable insights for data-driven decision-making within existing workflows. Its advanced algorithms evaluate candidates’ core analytical skills, thought process, communication and articulation style, and behavioral cues providing a holistic view of each applicant’s suitability and working style. Whether you are a startup scaling your workforce, a staffing/recruiting firm managing multiple clients, or an tech/non-tech enterprise optimizing its hiring funnel, ihiring.ai transforms recruitment into a faster, fairer, and smarter process. The result is reduced costs, better quality hires, and a streamlined path to securing top talent with all in one powerful platform and allowing your HR, TA, and hiring teams to focus on other critical priorities instead of spending time and energy screening and interviewing each candidate manually.

**Average Rating:** 4.9/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate ihiring.ai?

- **Personalization:** 10.0/10 (Category avg: 8.8/10)
- **Natural Language Understanding (NLU):** 9.7/10 (Category avg: 8.8/10)
- **Route To Human:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind ihiring.ai?

- **Seller:** [ihiring](https://www.g2.com/sellers/ihiring)
- **Year Founded:** 2024
- **HQ Location:** San Francisco, US
- **Twitter:** @ihiring\_ai  
2 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e236a286de2c95678de9be4a0b914eb304d233be49094ca425f3ff963830387e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fihiringai%2F%3FviewAsMember%3Dtrue&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 63% Large, 25% Medium

#### What Do G2 Reviewers Say About ihiring.ai?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** on ihiring.ai remarkable, enjoying straightforward login and effortless scheduling options.
- Users commend the **human-like interaction** with the AI interviewer, enhancing confidence and comfort during the interview process.
- Users appreciate the **seamless and flexible interview experience** offered by ihiring.ai, enhancing confidence and reducing common challenges.
- Users value the **realistic interaction** with AI interviewer "Sam", enhancing their confidence and overall interview experience.
- Users value the **ease of scheduling** interviews seamlessly, leading to a stress-free and efficient recruitment process.

#### What Are Recent G2 Reviews of ihiring.ai?

**["Futuristic Way of Giving Interviews"](https://www.g2.com/survey_responses/ihiring-ai-review-11728576)**

**Rating:** 5.0/5.0 stars

_— Sai Charan G._

[Read full review](https://www.g2.com/survey_responses/ihiring-ai-review-11728576)

**["Stress-Free Interview Experience with Ihiring's Human-Like AI interviewer "SAM""](https://www.g2.com/survey_responses/ihiring-ai-review-12048951)**

**Rating:** 4.5/5.0 stars

_— Takkasila L._

[Read full review](https://www.g2.com/survey_responses/ihiring-ai-review-12048951)

### [MindHunters AI](https://www.g2.com/products/mindhunters-ai/reviews)

MindHunters AI is a next-generation Conversational AI platform designed for both voice and text communication across inbound and outbound channels. Our solution helps businesses automate customer interactions, increase sales performance, and ensure no lead or query is ever missed. Whether you're handling inbound customer support or outbound customer engagement, MindHunters AI empowers your team with scalable, intelligent agents that integrate seamlessly into your CRM, VOIP, and communication channels like Phone, WhatsApp, Telegram, SMS, email, Messenger and Instagram DM. Our platform supports full AI orchestration, giving you the freedom to choose any LLM provider (OpenAI, Anthropic, Mistral, or open-source on your own NVIDIA infrastructure). With our training simulation interface, you can test and refine AI agents before deployment—no guesswork, just results. 💡 Key Features Omni-channel Conversational AI (Voice & Messaging) Scenario-Based Automation with custom workflows CRM, VOIP & Text-to-Speech Integration Lead Qualification, Sales, and Support Bots Simulation Training Engine for pre-launch testing Industry-Agnostic Design with prebuilt templates for automotive, healthcare, e-commerce, real estate, and more BYO-LLM flexibility for maximum customization

**Average Rating:** 4.9/5.0

**Total Reviews:** 7

#### How Do G2 Users Rate MindHunters AI?

- **Personalization:** 9.4/10 (Category avg: 8.8/10)
- **Natural Language Understanding (NLU):** 9.2/10 (Category avg: 8.8/10)
- **Route To Human:** 9.2/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.2/10)

#### Who Is the Company Behind MindHunters AI?

- **Seller:** [MindHunters AI](https://www.g2.com/sellers/mindhunters-ai)
- **Year Founded:** 2024
- **HQ Location:** Newark, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b0044d1c97191709fba76c39d1d5d28f01de807f3eee0b8e585bd7b2a29257cb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmindhunters-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 86% Small, 14% Medium

#### What Do G2 Reviewers Say About MindHunters AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of MindHunters AI, enabling quick setup and effective lead engagement for all skill levels.
- Users highlight the **exceptional customer engagement** capabilities of MindHunters AI, enhancing interactions and boosting conversions effortlessly.
- Users highlight the **ease of use and rapid integration** of MindHunters AI, enhancing lead engagement and customer interactions.
- Users praise the **setup ease** of MindHunters AI, allowing quick integration and immediate utilization of its capabilities.
- Users value the **automation capabilities** of MindHunters AI, streamlining lead engagement and enhancing overall efficiency.

##### Cons

- Users find the **multiagent collaboration capabilities limited** , requesting improved task assignment and workflow management features.
- Users find the **complex configuration** initially overwhelming, though support is available for assistance with questions.
- Users find the **limited multiagent collaboration** of MindHunters AI hinders efficient teamwork and workflow management.
- Users find the **multiagent collaboration features limited** , hoping for improved task management and streamlined coordination in future updates.
- Users experience **long wait times** during dialogues, which can be frustrating but may improve soon.

#### What Are Recent G2 Reviews of MindHunters AI?

**["Instant customer engagement"](https://www.g2.com/survey_responses/mindhunters-ai-review-11499576)**

**Rating:** 5.0/5.0 stars

_— Kyle T._

[Read full review](https://www.g2.com/survey_responses/mindhunters-ai-review-11499576)

**["A game-changer for modern sales teams and for inbound/outbound management"](https://www.g2.com/survey_responses/mindhunters-ai-review-11606797)**

**Rating:** 5.0/5.0 stars

_— Kevin M._

[Read full review](https://www.g2.com/survey_responses/mindhunters-ai-review-11606797)

### [My AskAI](https://www.g2.com/products/my-askai/reviews)

My AskAI is the most affordable AI customer service agent, integrated into your existing help desk (Zendesk, Intercom, Freshdesk, HubSpot, and Gorgias) and available 24/7 to give instant answers to your customers. Set up in minutes, without the need for developers and trained on your help center, knowledge base, website and live customer data, the AI agent ensures your customers always have an answer to their questions. If it can't answer it will pass them over to your (human) team, giving the best of both worlds and increasing customer satisfaction and retention. • \>5x cheaper than native AI solutions, at $0.10 per ticket, but with comparable (often better) answer quality and performance. • Improve your AI agent's performance over time through automatic self-learning. • Fully customize and control your AI agent's brand and tone of voice with configurable guidance that also lets you set up custom scenarios for handovers. • Set up AI tasks to allow your AI agent to autonomously perform complex actions like refunds, KYC, seat management, address changes and more. • Use the AI agent internally, without responding directly to customers, with AI-generated internal/private notes or via our copilot extension. On average 75% of conversations are resolved directly by our AI agents across a range of hundreds of eCommerce, SaaS and marketplace platforms and businesses, saving thousands of hours of support time that can be better spent providing service in the more complex cases. Reduce your support requests, overnight, with My AskAI.

**Average Rating:** 4.5/5.0

**Total Reviews:** 16

#### How Do G2 Users Rate My AskAI?

- **Personalization:** 9.2/10 (Category avg: 8.8/10)
- **Natural Language Understanding (NLU):** 9.2/10 (Category avg: 8.8/10)
- **Route To Human:** 9.2/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.2/10)

#### Who Is the Company Behind My AskAI?

- **Seller:** [My AskAI](https://www.g2.com/sellers/my-askai)
- **Year Founded:** 2022
- **HQ Location:** London, UK
- **Twitter:** @usemyaskai  
515 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f5b4ef0c22fde1a2580f9fa4606abe3a1846fff7d583e882c7c9abc4a354e00f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmyaskai%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 45% Small, 45% Medium

#### What Do G2 Reviewers Say About My AskAI?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of onboarding** with My AskAI, enhancing customer support and workflow integration significantly.
- Users find My AskAI to be **very easy to use** , with a simple setup and intuitive integration features.
- Users find **My AskAI incredibly time-saving** , as it quickly builds efficient customer support services with minimal setup.
- Users value the **easy setup** of My AskAI, simplifying integration and ensuring quick, reliable updates.
- Users find the **onboarding process easy and effective** , enhancing knowledge integration and user education significantly.

##### Cons

- Users face **accuracy and responsiveness issues** with My AskAI, particularly with email responses and screenshot interpretations.
- Users face issues with **inaccuracy** , including problems with screenshots and inconsistent responses across different platforms.
- Users find the **learning curve steep** due to complex setups and a lack of clear documentation for beginners.
- Users find the **cost structure confusing** and feel the pricing is not suitable for smaller teams.
- Users find the **expensive branding removal** fee a significant drawback, affecting their overall consideration of the platform.

#### What Are Recent G2 Reviews of My AskAI?

**["We offloaded informational questions from live agents so have more time for other requests."](https://www.g2.com/survey_responses/my-askai-review-12271097)**

**Rating:** 4.5/5.0 stars

_— Caelan B._

[Read full review](https://www.g2.com/survey_responses/my-askai-review-12271097)

**["A good low-cost alternative to Zendesk's native AI"](https://www.g2.com/survey_responses/my-askai-review-11486310)**

**Rating:** 4.0/5.0 stars

_— Alec H._

[Read full review](https://www.g2.com/survey_responses/my-askai-review-11486310)

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