Shopify

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6,559 reviews
  • 16 profiles
  • 19 categories
Average star rating
4.4
#1 in 12 categories
Grid® leader
Serving customers since
2006
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Shopify

5,154 reviews

Shopify is a cloud-based commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up and manage their stores across multiple sales channels, including web, mobile, social media, brick-and-mortar locations, and pop-up shops.

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Shopify Plus

892 reviews

Shopify Plus is a user-friendly and scalable enterprise e-commerce platform for high volume merchants generating over $1 million in annual revenue.

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Shopify POS

377 reviews

Retail POS for unifying in-store and online sales

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Commerce Components by Shopify

57 reviews

Commerce Components by Shopify is the modern, composable stack for enterprise retail where retailers can take components of Shopify to integrate with their own systems.

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Burst by Shopify

42 reviews

Free stock photos for websites and commercial use. Burst is a free stock photo platform that is powered by Shopify.

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Display Ad Generator

19 reviews

adclouds is a customer engagement software that allows its users to create ads and load them with variations of messages, images, and colors and it tests all of it automatically in real time.

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Shopify Inbox

18 reviews

Shopify Inbox is a free messaging tool designed to enhance customer engagement and boost sales by enabling real-time communication between merchants and shoppers. Integrated seamlessly into the Shopify platform, it allows store owners to manage customer conversations directly from their admin panel or through dedicated mobile applications. By providing live customer data, such as browsing history, cart contents, and past orders, Shopify Inbox empowers merchants to offer personalized support and product recommendations, thereby increasing conversion rates and fostering stronger customer relationships. Key Features and Functionality: - Seamless Integration: Easily add chat functionality to your online store through a straightforward setup within the Shopify admin interface. - AI-Powered Responses: Utilize artificial intelligence to generate instant answers and suggested replies, enabling quicker responses to customer inquiries. - Customer Insights: Access detailed customer profiles, including products viewed, items in the cart, and order history, to tailor interactions effectively. - Product and Discount Sharing: Send product recommendations, images, and discount codes directly within the chat, facilitating upselling and enhancing the shopping experience. - Automated Messaging: Set up automated greetings, contact information collection, and responses to frequently asked questions, saving time for both merchants and customers. Primary Value and Solutions Provided: Shopify Inbox addresses the need for efficient and personalized customer communication in the e-commerce space. By offering real-time chat capabilities integrated with live customer data, it enables merchants to provide immediate assistance, recommend products, and offer discounts, all of which can lead to increased sales and customer satisfaction. The AI-driven features and automation tools reduce response times and streamline customer support processes, allowing businesses to manage inquiries more effectively and focus on growth.

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Oxify Cart Drawer Cart Upsell

1 review

Boost AOV with slide cart drawer, cart upsells, cross-sells, free gifts & frequently bought together

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6 River Systems

0 reviews

Profile Name

Star Rating

4465
1679
318
49
49

Shopify Reviews

Review Filters
Profile Name
Star Rating
4465
1679
318
49
49
Verified User in Biotechnology
IB
Verified User in Biotechnology
Small-Business (50 or fewer emp.)
10/28/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Easy Discount Code Insights with Helpful AI Reporting

It’s easy to see discount code information, and the AI helps me refine my reporting queries so I can get the data I need.
Amber Kat A.
AA
Amber Kat A.
Web developerFine ArtSmall-Business (50 or fewer emp.)
10/28/2026
Validated Reviewer
Verified Current User
Review source: Organic

User-Friendly Shopify with Helpful AI for Small Businesses

Shopify is user-friendly for small businesses that can't afford to hire an outside company to manage their store for them. The AI feature is especially helpful and can help you problem-solve almost any issue in the shop, as well as understand the functionality of connected apps.
Mhardie D.
MD
Mhardie D.
Affiliates managerSmall-Business (50 or fewer emp.)
10/28/2026
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Intuitive Interface with AI-Powered Reporting and Easy Downloads

It's interface and how I can easily analyze the reports and orders through AI integration and download function

About

Contact

Phone:
1-888-329-0139
HQ Location:
Ottawa, ON

Social

What is Shopify?

Turn your cart into a revenue engine with slide cart upsell, free gifts, BOGO & post purchase upsell

Details

Year Founded
2006
Ownership
NYSE:SHOP
Website
www.shopify.com