Shopify

Show rating breakdown
6,560 reviews
  • 16 profiles
  • 19 categories
Average star rating
4.4
#1 in 12 categories
Grid® leader
Serving customers since
2006
Profile Filters

All Products & Services

Product Avatar Image
Shopify

5,154 reviews

Shopify is a cloud-based commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up and manage their stores across multiple sales channels, including web, mobile, social media, brick-and-mortar locations, and pop-up shops.

Product Avatar Image
Shopify Plus

892 reviews

Shopify Plus is a user-friendly and scalable enterprise e-commerce platform for high volume merchants generating over $1 million in annual revenue.

Product Avatar Image
Shopify POS

377 reviews

Retail POS for unifying in-store and online sales

Product Avatar Image
Commerce Components by Shopify

57 reviews

Commerce Components by Shopify is the modern, composable stack for enterprise retail where retailers can take components of Shopify to integrate with their own systems.

Product Avatar Image
Burst by Shopify

42 reviews

Free stock photos for websites and commercial use. Burst is a free stock photo platform that is powered by Shopify.

Product Avatar Image
Display Ad Generator

19 reviews

adclouds is a customer engagement software that allows its users to create ads and load them with variations of messages, images, and colors and it tests all of it automatically in real time.

Product Avatar Image
Shopify Inbox

18 reviews

Shopify Inbox is a free messaging tool designed to enhance customer engagement and boost sales by enabling real-time communication between merchants and shoppers. Integrated seamlessly into the Shopify platform, it allows store owners to manage customer conversations directly from their admin panel or through dedicated mobile applications. By providing live customer data, such as browsing history, cart contents, and past orders, Shopify Inbox empowers merchants to offer personalized support and product recommendations, thereby increasing conversion rates and fostering stronger customer relationships. Key Features and Functionality: - Seamless Integration: Easily add chat functionality to your online store through a straightforward setup within the Shopify admin interface. - AI-Powered Responses: Utilize artificial intelligence to generate instant answers and suggested replies, enabling quicker responses to customer inquiries. - Customer Insights: Access detailed customer profiles, including products viewed, items in the cart, and order history, to tailor interactions effectively. - Product and Discount Sharing: Send product recommendations, images, and discount codes directly within the chat, facilitating upselling and enhancing the shopping experience. - Automated Messaging: Set up automated greetings, contact information collection, and responses to frequently asked questions, saving time for both merchants and customers. Primary Value and Solutions Provided: Shopify Inbox addresses the need for efficient and personalized customer communication in the e-commerce space. By offering real-time chat capabilities integrated with live customer data, it enables merchants to provide immediate assistance, recommend products, and offer discounts, all of which can lead to increased sales and customer satisfaction. The AI-driven features and automation tools reduce response times and streamline customer support processes, allowing businesses to manage inquiries more effectively and focus on growth.

Product Avatar Image
Oxify Cart Drawer Cart Upsell

1 review

Boost AOV with slide cart drawer, cart upsells, cross-sells, free gifts & frequently bought together

Product Avatar Image
6 River Systems

0 reviews

Profile Name

Star Rating

4465
1679
318
49
49

Shopify Reviews

Review Filters
Profile Name
Star Rating
4465
1679
318
49
49
Michael L.
ML
Michael L.
Director of EcommerceSmall-Business (50 or fewer emp.)
10/29/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Robust App Ecosystem, but Design Updates Can Be Tricky

I find it relatively easy to install apps that help us build and market our website and manage the site, including making updates and publishing new pages. Shopify Plus is pretty robust, and I find its many plug-and-play apps useful for marketing, loyalty and rewards, analytics and tracking, and integrations with other tools. It feels like an industry standard.
Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
10/29/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Shopify Plus: Foundational for Our Business with Powerful Payments and B2B Tools

We've been using Shopify Plus for over 6 years and it's become foundational to our business in a way that basically no other tool is. From the Shopify Payments rate offerings to expansion stores and wholesale (B2B) tooling, we couldn't be happier.
Shaukin K.
SK
Shaukin K.
OwnerArts and CraftsSmall-Business (50 or fewer emp.)
10/29/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Powerful Store Management Tools with Improving B2B Capabilities

It provides many tools to manage our store, sales, and products.

About

Contact

Phone:
1-888-329-0139
HQ Location:
Ottawa, ON

Social

What is Shopify?

Turn your cart into a revenue engine with slide cart upsell, free gifts, BOGO & post purchase upsell

Details

Year Founded
2006
Ownership
NYSE:SHOP
Website
www.shopify.com