Shopify

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6,560 reviews
  • 16 profiles
  • 19 categories
Average star rating
4.4
#1 in 12 categories
Grid® leader
Serving customers since
2006
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Shopify

5,154 reviews

Shopify is a cloud-based commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up and manage their stores across multiple sales channels, including web, mobile, social media, brick-and-mortar locations, and pop-up shops.

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Shopify Plus

892 reviews

Shopify Plus is a user-friendly and scalable enterprise e-commerce platform for high volume merchants generating over $1 million in annual revenue.

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Shopify POS

377 reviews

Retail POS for unifying in-store and online sales

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Commerce Components by Shopify

57 reviews

Commerce Components by Shopify is the modern, composable stack for enterprise retail where retailers can take components of Shopify to integrate with their own systems.

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Burst by Shopify

42 reviews

Free stock photos for websites and commercial use. Burst is a free stock photo platform that is powered by Shopify.

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Display Ad Generator

19 reviews

adclouds is a customer engagement software that allows its users to create ads and load them with variations of messages, images, and colors and it tests all of it automatically in real time.

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Shopify Inbox

18 reviews

Shopify Inbox is a free messaging tool designed to enhance customer engagement and boost sales by enabling real-time communication between merchants and shoppers. Integrated seamlessly into the Shopify platform, it allows store owners to manage customer conversations directly from their admin panel or through dedicated mobile applications. By providing live customer data, such as browsing history, cart contents, and past orders, Shopify Inbox empowers merchants to offer personalized support and product recommendations, thereby increasing conversion rates and fostering stronger customer relationships. Key Features and Functionality: - Seamless Integration: Easily add chat functionality to your online store through a straightforward setup within the Shopify admin interface. - AI-Powered Responses: Utilize artificial intelligence to generate instant answers and suggested replies, enabling quicker responses to customer inquiries. - Customer Insights: Access detailed customer profiles, including products viewed, items in the cart, and order history, to tailor interactions effectively. - Product and Discount Sharing: Send product recommendations, images, and discount codes directly within the chat, facilitating upselling and enhancing the shopping experience. - Automated Messaging: Set up automated greetings, contact information collection, and responses to frequently asked questions, saving time for both merchants and customers. Primary Value and Solutions Provided: Shopify Inbox addresses the need for efficient and personalized customer communication in the e-commerce space. By offering real-time chat capabilities integrated with live customer data, it enables merchants to provide immediate assistance, recommend products, and offer discounts, all of which can lead to increased sales and customer satisfaction. The AI-driven features and automation tools reduce response times and streamline customer support processes, allowing businesses to manage inquiries more effectively and focus on growth.

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Oxify Cart Drawer Cart Upsell

1 review

Boost AOV with slide cart drawer, cart upsells, cross-sells, free gifts & frequently bought together

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6 River Systems

0 reviews

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Shopify Reviews

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Profile Name
Star Rating
4465
1679
318
49
49
Pranshu K.
PK
Pranshu K.
StudentSmall-Business (50 or fewer emp.)
11/02/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Scalable E-Commerce Made Easier, Though Advanced Setup Needs Guidance

I like Shopify Plus for its flexibility, scalability, and strong customization options. Being able to manage products, orders, and overall store operations from one centralized platform keeps my day-to-day e-commerce work more organized and easier to handle. I also appreciate how much control I have over customizing my store and the shopping experience, along with having a platform that can support business growth as order volume increases. The automation features help cut down on repetitive manual tasks, which saves time and can reduce operational mistakes. I’ve also found that connecting the right tools improves workflow efficiency and gives me a more complete view of my business operations. As for getting started, the initial setup felt relatively straightforward thanks to a well-organized interface and helpful setup resources, and the onboarding process was smooth overall.
Verified User
G
Verified User
Small-Business (50 or fewer emp.)
11/02/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Effortless for Shopify Merchants, Limited Outside the Ecosystem

I like how easy Shopify POS is to use for existing Shopify merchants. It works really well within the Shopify ecosystem, and it’s easy to get started when you already use Shopify. I like that it connects to my existing Shopify store and brings our products, pricing, and variants right into the POS, almost like looking at our online store. Setup was very easy, and Shopify offered better payment rates, which helped us decide to switch. For anyone already using Shopify, it’s a no-brainer.
Verified User
G
Verified User
Small-Business (50 or fewer emp.)
11/02/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Seamlessly Extends Shopify to In-Person Sales for existing Shopify Merchants - big win!

I like that Shopify POS integrates easily with the Shopify ecosystem and lets merchants extend their online store to in-person sales, whether they set up a physical store or collect payments in person. It makes it easy to adapt to new hardware and merchants’ needs. Setup is very easy as long as you’re on Shopify, and I like it a lot for Shopify merchants.

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Phone:
1-888-329-0139
HQ Location:
Ottawa, ON

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What is Shopify?

Turn your cart into a revenue engine with slide cart upsell, free gifts, BOGO & post purchase upsell

Details

Year Founded
2006
Ownership
NYSE:SHOP
Website
www.shopify.com