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Salesforce

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97,020 reviews
  • 33 profiles
  • 172 categories
Average star rating
4.5
#1 in 209 categories
Grid® leader
Serving customers since
1999
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Qualified

1,528 reviews

Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1100+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.com to learn more.

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Agentforce Revenue Management (formerly Salesforce Revenue Cloud)

1,502 reviews

Salesforce CPQ automates quoting, contracting, and the ordering processes. The solution improves sales productivity and helps you close more deals without ever leaving Salesforce. Fully native on the Salesforce platform, Salesforce CPQ delivers next-generation CPQ which is 5-10x easier to implement than legacy CPQ applications.

Profile Name

Star Rating

66907
24434
4255
873
552

Salesforce Reviews

Review Filters
Profile Name
Star Rating
66907
24434
4255
873
552
Matt R.
MR
Matt R.
07/24/2026
Validated Reviewer
Review source: G2 invite on behalf of seller

Exceptional Support Amidst Growing Complexity

I like that Qualified fills multiple use cases for us, like website chatbot, inbound demo scheduling, and having an AI BDR for automated follow-up. What I appreciate most is the level of support we've received from our account team. They are incredibly knowledgeable about the complex platform, always available to help, and make us feel like we're the most important client. I would give Qualified a 10 out of 10 mainly because of the support we've received from Julie Bailey.
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
07/24/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Powerful platform, even better support (shoutout to Julie!)

What I like best is how Qualified turns website traffic into real conversations instead of just another lead form. Piper engages visitors in real time and it all syncs cleanly with Salesforce. Also huge shoutout to our Success Architect, Julie - she's been super responsive and has made our Piper implementation super smooth.
Marten P.
MP
Marten P.
07/24/2026
Validated Reviewer
Review source: Organic

Convenient Agency Platform for Channels and One-on-One Chat

It’s a very convenient platform for an agency, with the ability to create channels and also chat one-on-one.

About

Contact

Phone:
+1 (800) 667-6389
HQ Location:
San Francisco, CA

Social

@salesforce

What is Salesforce?

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Details

Year Founded
1999
Ownership
NYSE:CRM