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Salesforce

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4.5 out of 5 stars
97,020 reviews
  • 33 profiles
  • 172 categories
Average star rating
4.5
#1 in 209 categories
Grid® leader
Serving customers since
1999

Featured Products

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Agentforce Sales (formerly Salesforce Sales Cloud)

25,862 reviews

Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.

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Agentforce Service (formerly Salesforce Service Cloud)

7,358 reviews

Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

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Salesforce Agentforce

1,201 reviews

Humans with Agents drive customer success together. Build and customise autonomous AI agents to support your employees and customers 24/7.

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Slack

39,209 reviews

Slack brings all your communication together in one place. It’s real-time messaging, archiving and search for modern teams.

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Agentforce Financial Services (formerly Salesforce Financial Services Cloud)

227 reviews

Salesforce Financial Services Cloud provides integrated sales, service and marketing solutions that break down silos and help create a cohesive, personalized customer experience across all departments, and through all channels of communication.

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Salesforce Heroku

148 reviews

Heroku is a open language cloud application platform and supports Ruby, Java, Python, Clojure, Scala, Node.js. and custom language buildpacks.

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Salesforce Order Management

121 reviews

Salesforce Order Management software delivers the buy, service, and fulfill anywhere shopping experience with real-time inventory visibility, order lifecycle management, and more.

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Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

87 reviews

Salesforce.org Nonprofit Cloud is the only complete platform for nonprofits to gain a 360-view of your organization. The Nonprofit Cloud has solutions to help you manage and deliver your programs and services, raise more funds, engage more effectively with your stakeholders, and understand and share your impact.

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MuleSoft Automation

49 reviews

Enrich your 360-degree customer view by empowering business teams with a no-code solution — embedded in MuleSoft or Salesforce — for quickly unlocking data, connecting apps, and automating integration workflows to boost productivity.

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Agentforce Education (formerly Salesforce Education Cloud)

42 reviews

Built on the world’s #1 CRM, Education Cloud empowers institutions to find, engage, retain, and support learners throughout their lifetime - all on one, integrated platform.

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Agentforce Health (formerly Salesforce Health Cloud)

36 reviews

Salesforce Health Cloud helps to put patients at the heart of every decision by providing a connected experience across every touchpoint from acquisition through care coordination.

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Agentforce Communications (formerly Salesforce Communications Cloud)

27 reviews

Omni-Channel Sales, Customer Order Management and Service in the Cloud

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Salesforce Government Cloud

19 reviews

Redefine how mission and technology intersect.

Profile Name

Star Rating

66911
24437
4255
874
553

Salesforce Reviews

Review Filters
Profile Name
Star Rating
66911
24437
4255
874
553
ZB
Zoot B.
07/26/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Slack: Our Deal Team Command Center for Real-Time Collaboration in my IB Sector

|Slack
Slack is the central deal team command center in my Investment Banking (IB) industry. We have over seventeen separate channels under one roof which streamlines real-time collaboration.
Verified User in Computer Software
UC
Verified User in Computer Software
07/26/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Easy to Use, Reliable Messaging, and Great Integrations

|Slack
Slack is one of my favorite work communication tools. It’s easy to use, and the search function works well. Unlike Teams, it doesn’t seem to have issues with message syncing (especially on mobile, where Teams can be problematic). I also like how easily it integrates with other tools. Support is generally friendly, and onboarding only takes a few minutes.
Sree K.
SK
Sree K.
Software Automation Engineer | Selenium Java, API Testing, Performance Testing | Optimizing QA for Scalable Solutions
07/26/2026
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Organized Team Communication and Smooth Collaboration Every Day

|Slack
What I like most is how it keeps team communication organized. Instead of getting stuck in long email chains, conversations stay in dedicated channels, which makes it much easier to track discussions tied to a specific project, release, or production issue. Even if I miss messages during the day, I can catch up quickly without having to ask everyone for updates. I use it every day to coordinate with developers, testers, and product teams. Sharing screenshots, log files, code snippets, and links is straightforward, and the search feature helps me find older conversations when I need to revisit an issue or confirm a decision. That’s saved me a lot of time on more than one occasion. It also integrates well with tools like Jira, GitHub, and Google Drive, so important notifications and updates land in one place instead of being scattered across different apps. The interface feels clean, notifications are easy to manage, and it’s available on both desktop and mobile, which makes staying connected really convenient. Overall, it’s become one of those tools I keep open throughout the workday. It helps the team communicate faster, keeps discussions structured, and makes collaboration feel smoother.

About

Contact

Phone:
+1 (800) 667-6389
HQ Location:
San Francisco, CA

Social

@salesforce

What is Salesforce?

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Details

Year Founded
1999
Ownership
NYSE:CRM