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Salesforce

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97,036 reviews
  • 33 profiles
  • 172 categories
Average star rating
4.5
#1 in 209 categories
Grid® leader
Serving customers since
1999
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Agentforce Financial Services (formerly Salesforce Financial Services Cloud)

227 reviews

Salesforce Financial Services Cloud provides integrated sales, service and marketing solutions that break down silos and help create a cohesive, personalized customer experience across all departments, and through all channels of communication.

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Salesforce Heroku

148 reviews

Heroku is a open language cloud application platform and supports Ruby, Java, Python, Clojure, Scala, Node.js. and custom language buildpacks.

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Salesforce Order Management

121 reviews

Salesforce Order Management software delivers the buy, service, and fulfill anywhere shopping experience with real-time inventory visibility, order lifecycle management, and more.

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Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

87 reviews

Salesforce.org Nonprofit Cloud is the only complete platform for nonprofits to gain a 360-view of your organization. The Nonprofit Cloud has solutions to help you manage and deliver your programs and services, raise more funds, engage more effectively with your stakeholders, and understand and share your impact.

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MuleSoft Automation

49 reviews

Enrich your 360-degree customer view by empowering business teams with a no-code solution — embedded in MuleSoft or Salesforce — for quickly unlocking data, connecting apps, and automating integration workflows to boost productivity.

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Agentforce Education (formerly Salesforce Education Cloud)

42 reviews

Built on the world’s #1 CRM, Education Cloud empowers institutions to find, engage, retain, and support learners throughout their lifetime - all on one, integrated platform.

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Agentforce Health (formerly Salesforce Health Cloud)

36 reviews

Salesforce Health Cloud helps to put patients at the heart of every decision by providing a connected experience across every touchpoint from acquisition through care coordination.

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Agentforce Communications (formerly Salesforce Communications Cloud)

27 reviews

Omni-Channel Sales, Customer Order Management and Service in the Cloud

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Salesforce Government Cloud

19 reviews

Redefine how mission and technology intersect.

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Star Rating

66917
24435
4255
874
553

Salesforce Reviews

Review Filters
Profile Name
Star Rating
66917
24435
4255
874
553
Vipul P.
VP
Vipul P.
Salesforce Certified Administrator | Associate Engineer - Salesforce at Incapsulate
07/28/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Modern, Powerful, but Not for Every Project

One thing I’ve really appreciated is how the platform has continued to embrace a more API-first and composable approach. The improvements around developer tooling, integration capabilities, and support for modern frontend frameworks have made it much easier to build experiences that don’t feel tied to a traditional Salesforce UI. I also like that Salesforce has been investing more in performance, scalability, and interoperability. It allows frontend teams and Salesforce teams to work more independently, which has improved collaboration on larger projects. While there’s still room for improvement, it’s good to see the platform evolving in a direction that aligns with modern web development rather than trying to keep everything inside the Salesforce ecosystem.
Sudhir C.
SC
Sudhir C.
Software Engineer || Certified Microsoft Azure || Cloud-Devops || scripting-Automation
07/28/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Good for retail business customisation

I like that Salesforce Headless 360 Platform lets developers build custom apps while using Salesforce as the backend. It gives more flexibility, works well with APIs, and helps create faster, modern digital experiences for users.
Ayushi G.
AG
Ayushi G.
HR Manager at Vidhema Technologies
07/28/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Salesforce privacy center- Best and Convenient

As mentioned it is user friendly and very convenient and still one of the best tool/software in the market

About

Contact

Phone:
+1 (800) 667-6389
HQ Location:
San Francisco, CA

Social

@salesforce

What is Salesforce?

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Details

Year Founded
1999
Ownership
NYSE:CRM