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Salesforce

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104,357 reviews
  • 34 profiles
  • 174 categories
Average star rating
4.4
#1 in 205 categories
Grid® leader
Serving customers since
1999
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Salesforce Partner Cloud (formerly Salesforce PRM)

361 reviews

Salesforce Partner Relationship Management recruits, onboards, trains, and supports your indirect sales channels with theThis channel management software gives you a direct view into the performance of you channel partners so you collaborate better and drive more deals features that increase partner engagement.

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Agentforce IT Service

228 reviews

Stop waiting, start resolving. Unify, simplify, and amplify employee experience with Agentforce IT Service — built on the #1 AI service platform. With humans and AI agents working together, you can instantly resolve issues conversationally, cut service request volumes, and automate incident resolution — everywhere employees work.

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Salesforce Heroku

148 reviews

Heroku is a open language cloud application platform and supports Ruby, Java, Python, Clojure, Scala, Node.js. and custom language buildpacks.

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Salesforce Order Management

121 reviews

Salesforce Order Management software delivers the buy, service, and fulfill anywhere shopping experience with real-time inventory visibility, order lifecycle management, and more.

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MuleSoft Automation

103 reviews

Enrich your 360-degree customer view by empowering business teams with a no-code solution — embedded in MuleSoft or Salesforce — for quickly unlocking data, connecting apps, and automating integration workflows to boost productivity.

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Agentforce Health (formerly Salesforce Health Cloud)

90 reviews

Salesforce Health Cloud helps to put patients at the heart of every decision by providing a connected experience across every touchpoint from acquisition through care coordination.

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Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

87 reviews

Salesforce.org Nonprofit Cloud is the only complete platform for nonprofits to gain a 360-view of your organization. The Nonprofit Cloud has solutions to help you manage and deliver your programs and services, raise more funds, engage more effectively with your stakeholders, and understand and share your impact.

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Agentforce Education (formerly Salesforce Education Cloud)

42 reviews

Built on the world’s #1 CRM, Education Cloud empowers institutions to find, engage, retain, and support learners throughout their lifetime - all on one, integrated platform.

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Agentforce Life Sciences (formerly Salesforce Life Sciences Cloud)

39 reviews

Life Sciences Cloud is the end-to-end, intelligent engagement platform for clinical and medical through commercial. This allows pharma, biotech, biopharma, consumer and animal health, and medtech companies to have healthier interactions with their HCPs, partners, and patients through data-driven, compliant, and trusted innovations with Agentforce.

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Star Rating

71072
27067
4739
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585

Salesforce Reviews

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Profile Name
Star Rating
71072
27067
4739
907
585
Sumith K.
SK
Sumith K.
Manifest It || Chase It || Do It || Data Analyst @EY || BE (CSE) VIT ||Ex . WIINGY
09/30/2026
Validated Reviewer
Review source: Thank You page

Versatile Visualization with a Learning Curve

I really like Tableau's flexibility and the drag-and-drop experience which allows creating visually engaging, interactive dashboards. It offers a wide range of visualizations and robust filtering capabilities, making it easy to explore data and efficiently communicate insights. The ability to connect multiple data sources is a huge plus, enabling us to seamlessly bring information together and turn complex datasets into clear, actionable insights. Tableau's interactive filters, calculated fields, and parameters make analysis more flexible, which is very helpful for diving deeper into data exploration. The tool's capacity for building dashboards and visual analytics effectively highlights trends, outliers, and KPIs, making them easier to identify and share with stakeholders.
Sumith K.
SK
Sumith K.
Manifest It || Chase It || Do It || Data Analyst @EY || BE (CSE) VIT ||Ex . WIINGY
09/30/2026
Validated Reviewer
Review source: Organic

AI-Powered Efficiency Boost with Agentforce Service

I really like how Agentforce Service combines case management, workflow automation, and AI-powered assistance all in one platform. It lets agents access relevant customer information quickly and helps automate repetitive tasks. The AI assistance is particularly helpful for resolving issues more efficiently and maintaining a consistent service experience. I also appreciate that centralized customer data is available for better visibility, which improves response times and overall operating efficiency. Integrating Agentforce Service with Salesforce CRM gives us a massive benefit by staying connected to workflows and reducing the need for data transfer between systems.
Verified User
G
Verified User
09/29/2026
Validated Reviewer
Review source: Thank You page

Streamlined CRM with Customizable Features

I like that I've used Salesforce Platform for years, which gives me a level of comfortability. It's customizable per client, allowing for different setups depending on where I work. I find it user-friendly and appreciate the ability to edit fields and integrate with other software. The pipeline and reporting features are valuable, as they keep me organized and proactive in managing opportunities and tasks. Setting it up was very easy because of my prior experience, but overall, it's straightforward to start using.

About

Contact

Phone:
+1 (800) 667-6389
HQ Location:
San Francisco, CA

Social

@salesforce

What is Salesforce?

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Details

Year Founded
1999
Ownership
NYSE:CRM