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Salesforce

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95,483 reviews
  • 32 profiles
  • 166 categories
Average star rating
4.4
#1 in 207 categories
Grid® leader
Serving customers since
1999
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Agentforce Net Zero (formerly Salesforce Net Zero Cloud)

7 reviews

Carbon is just the beginning. With Net Zero Cloud, you can integrate a complete sustainability management solution into your organization. Efficiently manage real-time sustainability data. Integrate data from multiple sources, leverage auto-updated datasets, and ensure data is auditable for investor and regulatory reports. Automate supplier emissions tracking. Collaborate with suppliers to track and take action on full value chain emissions. Forecast and reduce risk. Get intelligent emissions predictions, recommendations for reduction, and progress tracking toward net zero targets.

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Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)

4 reviews

Salesforce Energy and Utilities Cloud provides an enterprise-grade contact center and digital transformation platform, including advanced pricing, sales, and offer management for both your B2B and B2C business. With Vlocity, Energy & Utility companies are consolidating applications and platforms, reducing total cost of ownership, and creating groundbreaking customer and employee experiences.

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Agentforce Life Sciences (formerly Salesforce Life Sciences Cloud)

1 review

Life Sciences Cloud is the end-to-end, intelligent engagement platform for clinical and medical through commercial. This allows pharma, biotech, biopharma, consumer and animal health, and medtech companies to have healthier interactions with their HCPs, partners, and patients through data-driven, compliant, and trusted innovations with Agentforce.

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Bluebirds

0 reviews

Sell to accounts and people at the right time using signals. Create custom account and people signals from trusted data sources in minutes, automating hours of rep research. Signals include: - Customer job changes - Recent hires - Team growth - LinkedIn posts - Job Postings - Tech Stack - And much more All signals are from publicly available data with clear sources (no black boxes). Bluebirds pushes signals, contacts, and accounts directly to your CRM, so reps have insights they need within existing workflows.

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Agentforce IT Service

0 reviews

Stop waiting, start resolving. Unify, simplify, and amplify employee experience with Agentforce IT Service — built on the #1 AI service platform. With humans and AI agents working together, you can instantly resolve issues conversationally, cut service request volumes, and automate incident resolution — everywhere employees work.

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65402
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551

Salesforce Reviews

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Profile Name
Star Rating
65402
24404
4254
873
551
Phillip T.
PT
Phillip T.
07/22/2026
Validated Reviewer
Verified Current User
Review source: Organic

Powerful platform that is flexible and easy to manage

The platform has become increasingly agentic with new solutions being developed and innovations with the Salesforce ecosystem. The model still remains configurable and easy to manage with the base remaining the same with an additional agentic layer.
Verified User in Computer Software
UC
Verified User in Computer Software
07/22/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Abhishek B.
AB
Abhishek B.
MuleSoft Ambassador | Integration Architect | MuleSoft Meetup India Regional Leader | Slack Guwahati Community Meetup Leader | MuleSoft, Salesforce, Slack, CMX Meetup Speaker | CMX Guwahati Chapter Director
07/22/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Salesforce Headless 360: Full Spectrum Composable Platform

Salesforce Headless 360 is one of the best platform for CRM and with the introduction of the new Agentstudio with the Agentscript feature makes the building of Agent more powerful. The product roadmap around agentforce is going to make the agentic feature more extraordinary. By leveraging robust GraphQL and REST APIs alongside MuleSoft and Data Cloud, it delivers a unified, real-time Customer 360 data layer to any custom digital channel. Its biggest advantage are the total UI/UX design freedom, lighting-fast performance and seamless integration with autonomous AI agent via headless Agentforce.

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Contact

Phone:
+1 (800) 667-6389
HQ Location:
San Francisco, CA

Social

@salesforce

What is Salesforce?

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Details

Year Founded
1999
Ownership
NYSE:CRM