Products

Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.

Wilmac Continuity Replay is a secure, vendor-neutral cloud archive for customer interaction data. It unifies legacy and active recordings (calls, SMS, chat, video, and screen) into a single source of truth. Compatible with leading CCaaS platforms like Five9, NiCE CXone, Amazon Connect, and Zoom, it enables effortless search, policy-based retention, AI-ready insights, and compliance, all while reducing risk, cost, and reliance on outdated systems.

Step into the future of customer service with NV Desk and bid farewell to integration woes. Transform the customer support service and fuel agents’ productivity with NV Desk - a pre-integrated case management for contact centers. It allows agents to handle cases and customer interactions from voice and digital channels from one unified case management screen -without additional CTI integration or connectors. NV Desk has ready integrations available for Genesys, Cisco, Avaya, Five9, Dialpad, W

BrainCX - Enterprise Voice AI Agent for High-Trust Industries BrainCX is a design-led voice AI agent platform that delivers human-quality conversations at enterprise scale. Built by customer experience professionals with 50+ years of contact center expertise, our AI phone agent platform specializes in high-trust, regulated industries. What makes our voice AI agent different: We clone your best agent's tone, pace, and word choices—so every customer experiences your top performer. Our proprietar

Syd Life AI is an award winning and clinically validated Life Quality & Preventive Health Technology powered by proprietary AI Models including a 70B-parameter LLM, 1.2M scientific research papers, 8.3B person-years of health data, 6+ years of R&D, and the Life Quality Index™ - measuring 9 interdependent dimensions across 750 KPIs, recognised by the World IP Organization and Cornell University as the Gold Standard for measuring and improving life quality. We deliver predictive, actionabl

Contact Center Services (CCS) is a technology consulting firm dedicated to enhancing customer experience (CX) by integrating advanced technology with business processes. Specializing in platforms like Genesys, Cisco, and Five9, CCS offers tailored solutions that help organizations attract, retain, and better serve their customers. Their expertise spans CX optimization, digital transformation, cloud migration, and AI integration, ensuring businesses can effectively manage and evolve their custome

CX Advocates is a boutique consulting firm specializing in tailored contact center solutions that enhance customer experience and operational efficiency. Founded in September 2020 by Altaf Gosla and Wayne Miller, the company was established to address the unique needs of clients often underserved by generic service providers. With a focus on delivering with empathy, CX Advocates collaborates closely with businesses to implement innovative strategies that drive success. Key Features and Function

Zerviz is a leading Latin American company specializing in digital transformation and customer experience solutions. Established in 2017, Zerviz has rapidly expanded its presence to over 16 countries, including Mexico, Colombia, the United States, Peru, and Chile. The company offers a comprehensive suite of services designed to optimize customer interactions through advanced technologies and strategic partnerships with global leaders such as Zendesk, Five9, AWS, RedHat, and OutSystems. Key Fea

Compass by Chordia is a conversation intelligence solution that helps customer-facing teams evaluate and act on evidence from customer conversations at full scale. It connects to existing CCaaS, CRM, help desk, video conferencing, and VoIP systems including Five9, HubSpot, Nextiva, NiCE, Salesforce, Zoom, Microsoft Teams, Google Meet, RingCentral, and more. It analyzes 100% of customer interactions across more than 80 languages, evaluating human and AI agents against the same criteria. Built fo

smartGRC is the first AI-native SAP access governance platform - purpose-built to replace SAP GRC Access Control before its 2027 end-of-life. Nineteen named AI agents handle routine governance continuously, while your team focuses on exceptions. EMERGENCY ACCESS: Pre-Approval scores firefighter requests in seconds. Session Audit analyzes the full transaction log of every closed session, flags anomalies, drafts audit reports. Auto-Revocation removes stale privileged access. SoD ANALYTICS: SoD M

Still on the map is a free Google Maps ranking check for the owner of one local business. Type your business name, pick your listing, and in about a minute you get: your position at 9 spots around your address (not just from your own phone), the 5 businesses Google shows before you with their review and photo counts, a score out of 100, and up to five findings with the exact gap to close, for example "the business in position 1 has 48 photos, you have 12: add 10". No account, no card, no Google

e9e, Your AI Marketing & Sales Team. The all-in-one autonomous team for marketing, sales & growth. Replace your entire marketing department with one AI team that works 24/7 finding leads, sending cold email, running ads, and posting on social, all in parallel. e9e is an AI-powered marketing and sales platform built around five expert AI workers: Atlas, Hunter, Scout, Echo, and Sage that run your growth engine end to end. From lead generation to cold outreach, social media to paid ad

OutlookDog is an AI email assistant that lives inside the Outlook you already use — Classic, New, and the web. No new inbox, no forwarding your mail, no learning curve. Five things, so you don't have to: • Fetches the point — any message summarized in one tap; risky messages explained automatically. • Speaks your language — replies drafted in your voice, inserted for you to review and send. Nothing is ever sent for you. • Auto-categorize — your inbox sorted into five sensible piles. • Train your

Arrively adds an estimated delivery date badge to product pages, so shoppers can see roughly when an order will arrive before they buy, instead of wondering and possibly abandoning their cart over shipping uncertainty. The delivery date is calculated automatically from the store's processing time and shipping settings, so the merchant does not have to manually update dates as time passes. A global default delivery estimate can be set for the whole store, and more specific rules can be layered on

CassKai is a SaaS accounting and business management software for SMEs and freelancers in France and French-speaking West Africa (OHADA/WAEMU zone). Unlike single-country tools, CassKai natively supports five accounting standards — PCG (France), SYSCOHADA (17 OHADA countries), SYCEBNL (non-profits), IFRS and SCF (Algeria) — and multi-country e-invoicing: France (PPF, Factur-X), WAEMU (FNE, MECeF, SECeF), Peppol (EU) and Jibayatic (Algeria). It covers accounting, invoicing, banking, CRM, inventor

VuseDesk runs a contractor job from the first estimate to the final invoice: estimates and e-signature, invoicing, a client portal wearing your logo, crew tools with no money on any employee screen, and a bid board. The General Contractor plan adds subcontractor logins, vendor records, pay requests, and certificate of insurance and W-9 tracking against the job. Two flat plans, both public: $39.99 a month for a contractor, $99.99 for a general contractor, five seats on each. Client and subcontrac

We create beautifully simple communications that change audience behaviour and perspectives. Beautiful. Because it forges an emotional connection. And people act on what they feel. Simple. Because even the most complicated challenge holds a communicable truth. We are powered by one of the worlds leading creative, digital and content production businesses, UNIT9.  We offer a big agency experience delivered within a small agency service culture', underpinned by five principles:

Admaxxer is an AI marketing analytics platform for DTC brands. It unifies ad attribution (Meta, Google, TikTok, Klaviyo), revenue analytics (MER, cohort LTV, MMM, forecast, CAPI match rate), and an AI agent that reads every metric and can pause low-ROAS campaigns on request — Datafast + Triple Whale-style analytics in one surface. Built on a first-party pixel + 33+ Tinybird pipes, Admaxxer reconciles platform-reported numbers with what actually hits the bank. Bring your own Claude / OpenAI / GL

Most AI tools wait for you to type a prompt. Revfer doesn't wait and doesn't ask. It's an agentic AI platform that monitors your business's customer signals and acts on them automatically. A review lands at 9pm? A response in your business's style is drafted in minutes. A heatwave, a holiday, a local festival? Your social posts write themselves around it and queue for Facebook, Instagram and LinkedIn. Customers keep asking about parking? It becomes a published FAQ, and your smart business profi

Most enquiries are lost to silence rather than price. Someone fills in your form at 9pm, waits, and messages two competitors while they wait — and the first real reply usually takes the job. Leadmend AI answers every website and form enquiry within about five seconds, in your own voice, built from what you tell it about your business in plain English. It works out how urgent a job is, captures the details you need to quote, and sends the customer to your booking link. Every lead lands in one da