Products

app EQ is an AI powered collaboration productivity suite that is an overlay technology on top of your existing SaaS stack, giving users the ability to initiate a conversation through Chat, Screen Recording Messages, Team huddles, and annotations. It works on all top SaaS applications used by customer-facing teams like Gainsight, Totango, Salesforce, Zendesk, Jira etcetera. Now cross-team collaborations can happen directly within the application for any account-related conversations, re

Substy AI is an all-in-one platform designed specifically for OnlyFans and Fanvue agencies, combining a comprehensive Customer Relationship Management (CRM) system with an autonomous AI chatbot. This integration enables agencies to automate fan interactions, manage multiple accounts efficiently, and scale their operations without increasing staff. Key Features and Functionality: - Comprehensive CRM: Substy's CRM offers a centralized workspace accessible directly from the browser. It provides a

Experian Spend Insights is a comprehensive intelligence resource designed to enhance businesses' understanding of customer purchasing behaviors and market dynamics. By integrating consented transaction data with Experian's extensive consumer and demographic information, it offers a detailed view of UK consumers' buying habits and emerging trends. This enriched insight empowers data-driven decision-making, enabling businesses to tailor strategies effectively. Key Features and Functionality:

Hive Analytics is an analytics solution built for games that analyzes player behavior and game metrics based on game events collected through the Hive SDK. Developed by Com2uS Platform, it is a B2B game analytics platform for game studios and publishers, giving live-ops, marketing, and development teams one shared view of how players engage, convert, and spend. With event-based analytics, teams build charts, funnel analysis, cohort analysis, and rankings directly in the UI, with no queries to w

Devart SSIS Data Flow Components for Zendesk allow you to integrate Zendesk Tickets, Contacts, Groups, Tasks, and other objects with other cloud applications and databases via SQL Server Integration Services (SSIS). They include optimized Zendesk Source, Zendesk Destination, and Zendesk Lookup components and provide their own Zendesk Connection Manager.

Swifteq MCP Server for Zendesk connects Claude, ChatGPT and other MCP-compatible AI assistants to your Zendesk account. Ask for a weekly KPI report, a trend analysis or a QA review of last month's tickets, and the answer comes from your live Zendesk data. If you allow it, your assistant can also reply to and create tickets, draft Help Center articles and curate macros. What it covers: 41 tools for tickets and full conversations (email, messaging and WhatsApp, including attachments), users and o

A fully integrated solution for end-to-end management from procurement to payment for maximum financial control and visibility. Switch from a disconnected multi-platform approach, to an integrated source to pay process under a single dashboard for maximum financial efficiency. RazorpayX Source to Pay Solution helps unlock the potential of a comprehensive product suite designed to cater to all aspects of the procurement and accounts payables function. > Purchase Orders to Pay - Manage your

Anecdote is an AI-powered feedback analytics platform purpose-built for Product, CX, and Engineering teams to uncover a goldmine of insights from their customers' feedback. Plug in your qualitative feedback tickets from sources such as Intercom, Zendesk, App Store and Google Play and uncover the reasons why customers churn.

We stray away from the typical office cubical, noisy coffee shop, or distracting home office. Our goal is to promote collaboration and networking through a professional open-desk policy.

FirstSupport, integrated with Zendesk, is an AI Assistant designed for Customer Support Teams. We help you achieve better customer support KPIs without the need for additional hires, by giving your customer support team the superpower of AI. Our tool enables agents to understand any languages, rapidly draft responses, translate conversations, summarize tickets, assign tags, evaluate interactions, and much more. Features: 1. Instant response drafting Whenever your customer support team opens

Devart Excel Add-in for Zendesk allows you to connect Microsoft Excel to Zendesk, quickly and easily load data from Zendesk to Excel, instantly refresh data in an Excel workbook from the database, edit these data, and save them back to Zendesk. It enables you to work with Zendesk data like with usual Excel worksheets, easily perform data cleansing and de-duplication, and apply all the Excel's powerful data processing and analysis capabilities to these data.

Seamlessly issue, manage, and track your business expenses with CotoPay’s UPI Vouchers! We all trust UPI for personal payments, so why not for business spends? The difference has always been control - and now, UPI gives you that too! With CotoPay, you can lock the purpose of every spend while continuing to use existing UPI apps and QR codes. Enable your organization to manage expenses effortlessly for travel, meals, fuel, or more, with the same simplicity and security that UPI offers for perso

Create easy, powerful Asana reports to understand where your team spends time, improve velocity, find opportunities for improvement, and make accurate estimates.

Brainfish is an AI-powered help center platform that uses natural language processing to provide instant answers to customer service questions. Brainfish uses machine learning algorithms to analyze customer queries and provide instant responses based on the context and intent of the question. It integrates with a range of popular help desk software (such as Zendesk) to enable seamless integration into existing customer service workflows. Brainfish is designed to use your content to answer a wi

Email Tracking is a Zendesk add-on that allows checking if and when one's emails were opened. The plugin automatically assigns tags and updates custom fields in tickets that were opened. As a result, users can create identify tickets that need a follow-up in a matter of seconds. Email Trackings adds a ticket sidebar with the timeline of ticket opens, including the device from which it was read. Users can set real-time notifications and automatic follow-ups for unopened tickets. The statisti

Cross channel optimizer platform that helps optimize revenue up to 20% and reduce ad spend wastage up to 30%. AI agents automate the performance marketing function across channels such as Meta, Google, Amazon, LinkedIn, TikTok, Klaviyo and platforms such as Shopify and WooCommerce. Morning briefings, automated reports, and audit trails provide transparency into system decisions and actions. Simulation mode allows testing of recommendations before live execution. Tiered decision frameworks enable

Helping organizations move to cloud-based Unified Communications platforms You get one intuitive platform for voice, team messaging, collaboration, and contact center. From click-to-dial functionality, call reporting, call recording and voicemail transcription, everyone readily accesses the same must-have digital tools through a single, easy-to-use platform that seamlessly works across office sites and mobile devices. Integrate ready-to-use business apps such as Salesforce, Zoho, Google, Micr

Facets is a self-hosted, ready-to-use Internal Developer Platform that enables self-serve deployment and standardizes DevOps workflows. Built on the philosophy of Platform Engineering, Facets helps Devs self-serve their infra needs. It integrates with 32 categories of toolchains that are usually stitched together by a very burnt-out Ops team and creates a serious distraction for software businesses from their core product offerings. Founded in 2021, Facets works with companies like MPL, Capillar