Products

Omni-Channel Sales, Customer Order Management and Service in the Cloud

FPT Smart Cloud is a leading technology company that provides Artificial Intelligence (AI), Cloud Computing, and Data services. Established in 2017, FPT.AI offers a comprehensive AI platform with 04 inclusive solutions: CX Enhancement, Digital Workforce, Operational Excellence, and Increase Sales Efficiency. We have empowered over 1000 enterprises across the world to transform the business and amplify productivity with AI.

Conduct customer feedback surveys from your website. Discover what your customers are really thinking using a flexible survey formats so you can grow and refine your business.

With tens of thousands of active projects, and trillions of identities managed across its open-source and managed environments, Ory is on a mission to redefine what it means to secure digital identities (customers, employees, partners, machines, and AI agents). Ory provides a modern and modular approach to customer, B2B, workforce, and agentic AI programs that provides unmatched scale, user experience, and deployment flexibility. From open-source to self-managed but supported enterprise licenses

Scratcher is the leading gamification platform designed for marketeers, e-commerce, and businesses. With a user-friendly drag and drop editor, merchants can design, set up, and manage their interactive customer experiences. The Scratcher platform is engineered for reliability, strength, and user friendliness, making enterprise-level technology available to businesses of all sizes. By presenting products or services in an interactive way, companies can engage their audience using ga

IBM Sterling Order Management orchestrates cross-channel selling and order orchestration processes across a dynamic business network of customers, suppliers, and partners. IBM Sterling Order Management provides robust cross-channel functionality that can intelligently broker orders across many disparate systems, provide a global view of all inventory across the supply chain, and help you make changes to business processes based on changing market conditions.

UserTesting is an AI-enhanced human insight platform that helps organizations collect fast, actionable feedback from real users—empowering teams to validate decisions, co-innovate at scale, and deliver better products, services, and customer experiences. Trusted by leading enterprises to reduce risk, accelerate innovation, and exceed customer expectations.

In Shipsgo, we are embracing digital advancements in order to provide answers to the common query, "Where is my shipment?" We aim to bring the sector into the digital age, offering real-time container tracking, notifiaction emails that keep you up-to-date and information of active carriers and forwarders between ocean routes. These innovative solutions will pave the way toward a more efficient, visible, and customer-focused industry.

Intradiem arms enterprises with a real-time solution to streamline workforce management and contact center processes. Its advanced automation platform helps centers build a strong foundation within a complex environment. Customers see significant cost savings, as well as benefits to service delivery and employee engagement. Over 230,000 contact center employees use Intradiem’s solution daily.

Dialer360 is call center software which provides inbound, outbound and blended services on high voltage and low cost for call centers.

SmartCOMM by Smart Communications helps businesses become more efficient internally, more compliant with regulators, and more relevant to customers, all while reducing IT costs.

The customer experience hub for you and your team. Create, share and present your customer journey maps, personas and stakeholder maps.

Give your customers the right answers, in the right place, at the right time with AnswerDash's predictive Q&A engine.

Conventional methods produce conventional results. ChurnRX's expert training takes an unconventional approach with proven methodologies that drive phenomenal results. We tailor our skills training, using your data, to scientifically implement the right playbooks and skills that drive retention at scale. ChurnRX's team of world-class retention and growth experts are armed with battle-tested methodologies for creating radical improvements that scale across entire organizations. Founded i

Alvaria CXP empowers enterprises to deploy contact center & customer engagement self-service solutions on voice (IVR), text/messaging (chatbots), and mobile channels (disposable apps) with a design-once-deploy-anywhere approach.

Extend is a modern product protection platform that enables merchants to drive pure profit while giving their customers peace of mind. As a full-stack platform powered by AI technology and underwriting capabilities, Extend powers innovative plans, optimizes multiple revenue channels, ensures the fastest time to market, and delivers best-in-class end-to-end service.

Help protect your e-commerce business—and your customers—against fraud to help drive down costs, achieve higher revenue, and improve your customers’ shopping experience.

Ping Identity (NYSE: PING) offers intelligent identity capabilities such as single sign-on and multi-factor authentication for workforce, customer and partner use cases.'

Say hello to smart appointment scheduling with Zoho Bookings. Manage complex team schedules, meet customers online, send personalized emails, update your CRM, and more.

Customize documents tailored to your business's needs, including agreements, waivers and indemnity forms. Turn your smartphones and tablets into waiver signing stations. Automatically saves the signed documents in your online account, forever. Easily find any signed waivers by searching for customer's name, phone number or email. De-clutter your business and end the tiresome digging through piles of documents!