Products

Convin is an AI-backed Full-Stack Conversations QA platform for contact centers.

Amazon Elastic Kubernetes Service (Amazon EKS) is a managed service that makes it easy for you to run Kubernetes on AWS without needing to install and operate your own Kubernetes clusters. Kubernetes is an open-source system for automating the deployment, scaling, and management of containerized applications.

Contact Center AI Delight your customers with human-like AI-powered contact center experiences, lower costs, and free up your human agents' time. Contact Center AI enables you to do just that.

Aloware is a contact center software that eliminates the hassle of hardware. You can use it anywhere and from any device, giving you all the freedom and flexibility of working anywhere. The best part is that it provides teams with an all-in-one platform where they can connect with hundreds of customers via call, text, email and social, automate workflows, and get better leads fast and easy. Power Dialer eliminates unnecessary leads from your list and dials all the numbers automatically. Reach

Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel

Aspect Workforce is a high-performance contact center software solution that provides the forecasting, planning, scheduling, employee self-service and real-time agent tracking to ensure that all agents and supervisors are productive, engaged in their work and delivering an exceptional customer experience.

The most robust, feature-rich predictive dialer on the market today.

BetterContact provides access to 15+ data sources to find every

B2B email out there in one tool, at a fraction of the price - with an integrated AI that finds the optimal provider sequence based on your lead list.

The multi-channel Quality Monitoring Platform that puts an end to spreadsheets, engages agents and helps deliver a compliant customer experience.

Contact Form 7 is a widely-used WordPress plugin that enables users to create and manage multiple contact forms with ease. It offers a simple yet flexible interface, allowing for the customization of form fields and mail content through straightforward markup. The plugin supports various types of input fields, including text, email, telephone numbers, and text areas, catering to diverse form requirements. Additionally, Contact Form 7 integrates seamlessly with external APIs, such as reCAPTCHA fo

VCC Live provides innovative cloud-based contact center solutions that empower our clients to provide the best customer experience.

VMware vSphere is a free bare-metal hypervisor that virtualizes servers so you can consolidate your applications on less hardware.

Fast and easy integration between Salesforce and your contact centre for better sales, marketing and support.

Collaborator is a PR distribution marketplace that connects advertisers with website owners for global business promotion by sharing news, stories, and case studies on high-authority online platforms.

Stella Connect motivates and supercharges the performance of front-line teams through customer-driven ratings and rewards.

Bloomfire is a searchable and secure hub for your company knowledge. Bloomfire helps teams find knowledge fast so everyone has information when and where they need it.

Freshdesk Contact Center is a cloud-based modern phone system created for teams of all sizes. Built by Freshworks, Freshdesk Contact Center can help you run a state-of-the-art contact center for customer support, sales, IT, and HR operations.

Invoca is the leading provider of AI-powered conversation intelligence to help marketing, sales, contact center, and customer experience teams acquire and retain more customers. Invoca’s platform is made up of four primary components: • Call tracking, featuring the most actionable online-to-offline attribution data • Conversation analytics, powered by transcripts, powerful AI, and automated call scorecards that are tailored for your specific business needs • Call management, featuring easy-to-co

Ozonetel CloudAgent is designed to enable users to deliver the service their customers demand.