Products

TalentRise is a recruiting services firm that sources, screens, and onboards new employees for some of the world’s fastest-growing industries.

ClearMash is a platform that offers a complete knowledge management solution for contact centers and other knowledge driven department.

Answer Assist is an inbound answering service specifically catering to the behavioral health industry.

Partnerportal.ai allows you to automate your vendor management cycle from vendor onboarding & qualification to procurement with the shipment tracking with EDI capabilities, right up to billing & accounting.

Winner of Outsource Provider of the Year, Pandemic Tech Innovation of the Year, and finalist for CCW BPO of the Year and CCW Workforce Innovation of the Year, Omni Interactions is the fastest-growing BPO in the US ranking #341 on the Inc. 5000. Its winning strategy is comprised of a unique business model utilizing remote brand ambassadors and AI-powered cloud-based technology to provide on-demand, scalable, omnichannel customer experience at a 25%+ lower cost. Frost & Sullivan analyst, Micha

Making contact is the beginning of every success story. Good advice, a specific question, service, research or a solution. Human contact is still the best foundation for making new connections and really reaching people. Conversations win or lose customers. There is, of course, nothing more frustrating than having to tell your whole story over and over again. And there is nothing better than being understood immediately and feeling the right connection. We are all used to having conversations

Dial Afrika is a B2B software-as-a-service (SaaS) company that is revolutionizing the way businesses in Africa support their customers. At Dial Afrika, we understand that effective communication with customers is key to business success. Therefore, we have developed a powerful omnichannel customer service tool that enables businesses to communicate with their customers across multiple channels, including social media, messaging apps, email, and SMS.

We create and manage sales teams and support teams of fully dedicated, native-speaking, fiercely motivated people. We do it because we love it, and we do it so you don’t have to.

HelpBell is an AI-powered tool designed to enhance customer support systems and improve the efficiency of knowledge sharing. With HelpBell, users can integrate smart widgets on their websites to provide real-time answers to customer queries. Additionally, HelpBell allows businesses to create a support hub tailored to their brand's identity and engage customers through AI-powered conversations. In cases where queries become more complex, HelpBell offers direct email assistance with just one cli

Adler One's Customer Support Service is the gold standard for client satisfaction. We understand that exceptional customer support is the backbone of any successful business. With our dedicated team of support professionals, we ensure that your customers' inquiries, concerns, and issues are not just addressed promptly but transformed into opportunities for building lasting relationships. Key Features: 24/7 Support: Our round-the-clock service guarantees that your customers receive assistance w

Mokxa's E-Procurement Software streamlines the procurement process, offering a centralized platform for businesses to manage purchasing activities effectively. With its user-friendly interface and customizable workflows, Mokxa enables seamless integration with ERPs, ensuring enhanced supply chain efficiency and optimized procurement strategies. Experience smarter spending and procurement management with Mokxa's comprehensive E-Procurement Software.

The Josh Bersin Academy is a premier global development platform dedicated to advancing the skills and knowledge of HR and talent professionals. Established in 2019, JBA offers a comprehensive suite of resources, including cohort-based courses, an extensive library of microlearning materials, and a vibrant global community, all designed to keep HR practitioners at the forefront of industry trends and practices. Key Features and Functionality: - Cohort-Based Courses: JBA provides over 25 expert

Ubiscore is a leading provider of privacy ratings and privacy analytics for businesses. The company's mission is to help organizations of all sizes achieve their full potential by providing them with the tools and insights they need to understand and improve their privacy practices.

The CommandLInk Contact Center as a Service (CCaaS) is a software based contact center technology. With unprecedented voice and network SLAs, CommandLink boasts the industry’s most reliable contact center solution. With the help of proprietary software integrations, CommandLink can help fully automate your customer ticket processing. The best analytics combined with the most comprehensive software integrations enables you to manage your contact center better than anyone else. Man

Respond To Security Questionnaires and RiskAssessments in Minutes. The RiskAssessmentAI platform uses Artificial Intelligence (AI) to deep search and scan your documentation, and builds a highly-accurate knowledge base. The fast, accurate and super efficient way to respond to prospect cyber security questionnaires and risk assessments.

Callbox is Full Collaboration and Contact Center solution perfect for companies of any size from any market that want to reduce costs and increase the productivity of their employees. It includes Chat, Calling, Meeting, Omnichannel and CallCenter with third-party integration APIs and natively integrated with Microsoft Teams and Google Workspace. It is the most complete and cost-effective on the market, with hundreds of features including: Full Collaboration (Calling, Chat and Meeting) Omnicha

The aim of the compleet suite is to identify staff shortages or additional requirements in real time, find suitable temporary staff candidates, hire them in a legally compliant manner and plan shifts more efficiently. The compleet suite combines expert web solutions for workforce management (internal staff, temporary workers and freelancers in one solution), vendor management and recruiting in one data cycle. With compleet, you always know when, where and on which project which employees are cur

MiiTel offers an IP-phone powered by Revenue Intelligence Platform. MiiTel analyzes & visualizes sales calls and call centers to optimize sales and CS operations. MiiTel rethinks the way people communicate in business - offering cloud-based software/storage that realizes timely and precise business decision-making. Recognized collectively by Forbes, Sequoia, and Meritech Capital as one of the TOP 50 AI Companies in the World alongside brands such as AWS, ChatGPT, and Nvidia, and the only

With a legacy rooted in two decades of telecom consulting and services expertise, PineVox emerges as a visionary leader in the industry. Our profound knowledge and experience have allowed us to guide numerous organisations of all sizes toward enhanced telecommunication solutions. Throughout the years, we have diligently cultivated and perfected the branches and leaves of our next-generation telecom technology, ensuring it stand tall in all conditions. Whether it's Voice over Internet Protocol (

Wooffer is a developer-friendly server monitoring platform designed to allow developers to have real-time insights into server status. With Wooffer, you gain the ability to easily identify and address potential issues, ensuring a seamless user experience and enabling you to resolve crashes before they impact your users. Stay in control of your server's performance with Wooffer – where proactive monitoring meets effortless problem-solving.