Products

purpleSlate is a Conversational AI company dedicated to transforming human-machine interactions by enabling natural language communication through both voice and text interfaces. Their low-code platform suite accelerates digital transformation by providing tools to develop virtual assistants, manage data, and derive insights efficiently. Key Features and Functionality: - Low-Code Platform Suite: Facilitates rapid development of business applications, reducing time-to-market. - Conversational

Call centers tend to report data differently, making comparative analysis difficult. RoundTrip solves this issue by providing seamless integration and consolidating data uniformly into a single report. The sales data is imported into CallView360, allowing easy access to the information.

FCI is revolutionizing customer communications by delivering an amazing digital experience to organizations of all sizes with the help of a dynamic, interactive and highly personalized communications.

2 Steps produces automated customer journeys across any platform, in minutes. 2 Steps is a groundbreaking capability that enables organisations to automate customer interaction with applications. 2 Steps delivers valuable insight into how product changes affect customer experience for development teams, product managers and IT operations.

Spechy is a cloud software provider for businesses. The company's purpose-built Omni-Channel Contact Center platform offers a range of applications that enable the scope of contact center-related customer service, sales and marketing functions. The company's Omnichannel Communications platform and other applications enable the simultaneous management and optimization of customer interactions across voice, chat, email, Web, social media, video calling and mobile channels, either directly or via (

Cloud contact Center ensures a better communication system within your organization by applying many inbound routing algorithms for all contact types, including voice, email, chat, IM, social and SMS.

Acute makes it easy for you to collect feedback directly in your website, analyze it to gain valuable insights, and prioritize what your highest-value customers want most.

DooPage is a software company based in Vietnam that provides a smart new generation messenger-based omnichannel CRM solution which helps unify, centralize and simplify daily operations of businesses in managing customer conversation channels such as Facebook, Instagram, Shopee, Zalo, Web Live Chat and also Call Center and Email (Whatsapp, Line, Viber, and Google Business Message are in beta).

Effebot is a voice mailing service. It provides smart automated mass calls with speech recognition and IVR. It can be apllied both for incoming and outcoming calls. Effebot is easily integrated into any system via API. It shows full statistics in real time including the records of every call. Effebot is widely used in different business areas: e-commerce, finance, business and customer services, education, etc. It helps with notifications, promotion, surveys and other business tasks. Effebot

Ask questions, get customer feedback, build better products

From Legacy to Leading-Edge The future of Customer Communication is simplified, secured, and scalable – it's Elixir Cloud. Elixir Technologies is a leading provider of customer communication management (CCM) solutions. For almost 40 years, enterprises have trusted Elixir with their complex customer communication needs. Throughout those years of partnership, we've learned what our users need. Now, we've taken that knowledge and translated it into Elixir Cloud. This flexible, innovative SaaS produ

Onboard customers with one smart form and instantly activate their Demat, Trading, Bank, Loan or Insurance Accounts.

RETL has deployed an application named DIGI Comply. It is a complete suite comprehensive set of modules covering the entire lifecycle of a customer starting from Onboarding to transactions, ongoing monitoring etc. . The product is built with latest technology in a low code platform. It is system agnostic and can be integrated with any core system. It is a web-based application which runs on all latest browsers

BLEND's Multilingual Help Desk is an AI-powered customer support solution designed to seamlessly integrate with Zendesk, enabling businesses to provide efficient and accurate support in over 120 languages. By combining advanced neural machine translation (NMT) technology with human post-editing, this tool ensures high-quality translations that maintain the nuances of the original communication. Key Features and Functionality: - Seamless Zendesk Integration: The Multilingual Help Desk int

EchoApp is a full-stack, all-in-one communication engine. Enabling a seamless experience to connect with your customers.

Sirius offers a conversational experience using Artificial Intelligence and Natural Language Processing to mimic conversations with real people. Deploy domain-trained, highly customizable virtual assistants to deliver superior customer interactions anytime, anywhere. Sirius adapts to all your needs, updates on the fly and works 24/7 in the background to improve Net Promoter Score, CSAT score for you.

With the Flinkit software, wholesalers and B2B traders unlock messengers as their strongest sales channel. Flinkit features: - GDPR-compliant B2B messenger communication - integrates with all common messengers (WhatsApp, Telegram etc) - smart WhatsApp newsletter campaigns with 10x opening rates as compared to email - checkout tools for new and B2C customers - reduces inbound phone calls for B2B sales by up to 50%

What is Eyelet? Eyelet helps you build new experiences for your Saas without writing a single line of code. Eyelet helps you turn every user into a power user and retain more users through: Onboarding guides, Feature hotspot, In-app messages, Onboarding checklists, NPS surveys How does it work? 1. You download our browser extension 2. You add one line of code to the pages you want the new experiences to be displayed 3. You start building new experiences directly in your browser app u

Omnilinx is a web-based omnichannel platform designed for customer support and communication. The platform offers a unified interface where businesses can manage customer interactions across a variety of communication channels, including phone, web chat, email, ticketing, internal chat, Facebook Messenger, Viber business channels, WhatsApp and SMS. Key features of Omnilinx include: • Integrated phone system, enabling smooth voice communication directly within the platform (or other devices), el

The Landis Attendant Console for Microsoft Teams is a powerful receptionist console designed to streamline call management and enhance productivity. Seamlessly integrated with Microsoft Teams, it enables effortless call handling with features like 1-click call transfers, customizable keyboard shortcuts, and multiple transfer options. Operators can view real-time Teams presence statuses, add notes, and set advanced email or chat call-back reminders for follow-ups. Compatible with any Microsoft Te