---
title: Luumy.io Reviews
meta_title: 'Luumy.io Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Luumy.io works for a business like yours.
aggregate_rating:
  rating_value: 3.5
  review_count: 1
  scale: '5'
date_modified: '2026-02-04'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# Luumy.io Reviews
**Vendor:** Luumy  
**Category:** [Social Customer Service Software](https://www.g2.com/categories/social-customer-service)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 1
## About Luumy.io
Ask questions, get customer feedback, build better products




## Luumy.io Reviews
  ### 1. With this widget you can Simply ask your customer questions and listen to their answers.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Priyanshu S. | Human Resources Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2022

**What do you like best about Luumy.io?**

One of the best features I liked about this software is how simple it is to use for novices. Simply ask questions and receive feedback from your customers. Every time someone sends you a message, you'll get a notification on your favourite channel. Your team will be able to collaborate more easily as a result of this.

**What do you dislike about Luumy.io?**

The only thing I don't like about it is that you can only receive a certain amount of feedback every month. The remaining all is very good about this software in this price.

**What problems is Luumy.io solving and how is that benefiting you?**

With this widget, I can get all of my notifications in one spot, and I can adjust it to suit my needs. One of the best aspects of this software that I enjoyed is how simple it is to use for beginners. Simply ask questions and listen to the responses of your customers.


## Luumy.io Discussions
  - [What is Luumy.io used for?](https://www.g2.com/discussions/what-is-luumy-io-used-for)

- [View Luumy.io pricing details and edition comparison](https://www.g2.com/products/luumy-io/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-28+04%3A02%3A56+-0500&secure%5Bsession_id%5D=20eee6d7-dee2-4c9d-8f70-c25dd4d33372&secure%5Btoken%5D=bb1e37a8801e2f5c578ca0c1a641a1aec19d549e534004310d8dcf70a71b5efa&format=llm_user)

## Luumy.io Features
**Generative AI**
- AI Text Generation
- AI Text Summarization

**Process**
- Mentions
- Tickets
- Macros

**Channels**
- Email
- Social
- Live Chat
- Phone
- Text

**Insight**
- Surveys
- Reporting
- Visitor Activity
- Help Desk

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