--- title: Acute Reviews meta_title: 'Acute Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Acute works for a business like yours. aggregate_rating: rating_value: 2.0 review_count: 1 scale: '5' date_modified: '2026-09-28' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

Acute Reviews & Product Details

Pricing

Pricing provided by Acute.

Business

$50.00
5 Team Members Month

Enterprise

$99.00
0 Team Members Month
Daniel R.
DR
Daniel R.
Freelancer
Computer Software
Small-Business (50 or fewer emp.)
"Cover my needs but limited"
2/5
What do you like best about Acute?

The connection to Intercom is easy, simple and quick. Then if during a chat with customers we end up knowing we miss a feature we can track it and link to a certain customers. Review collected by and hosted on G2.com.

What do you dislike about Acute?

When you merge some feedback there is no track or notes about what was the original. Sometimes 2 merged feedbacks are not 100% the same but are highly related. if you merge them you loose the merged data and comments. Tags are case sensitive and there is no way to Edit them. you can easily end up having repeated tags. Review collected by and hosted on G2.com.

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Pricing Options

Pricing provided by Acute.

Business

$50.00
5 Team Members Month

Enterprise

$99.00
0 Team Members Month

Growth

$25.00
2 Team Members Month