Cloud Contact Center
Editedit
Product Avatar Image
Cloud Contact Center

By Voxtron Middle East

Re-claim Profile

Re-claim your company’s G2 profile

This profile hasn’t been active for over a year.
If you work at Cloud Contact Center, you can re-claim it to keep your company’s information up to date and make the most of your G2 presence.

    Once approved, you can:

  • Update your company and product details

  • Boost your brand's visibility on G2, search and LLMs

  • Access insights on visitors and competitors

  • Respond to customer reviews

    • We’ll verify your work email before granting access.

Re-claim
4.5 out of 5 stars
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%

How would you rate your experience with Cloud Contact Center?

See all 1 Cloud Contact Center reviews
This product hasn't been reviewed yet! Be the first to share your experience.
Leave a Review

Cloud Contact Center Reviews & Product Details

Product Avatar Image

Have you used Cloud Contact Center before?

Answer a few questions to help the Cloud Contact Center community

Yes
Yes

Cloud Contact Center Reviews (1)

Reviews

Cloud Contact Center Reviews (1)

4.5
1 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Here's how.
Verified User in Education Management
UE
Small-Business (50 or fewer emp.)
More Options
"Great customer rcontact center tool"
What do you like best about Cloud Contact Center?

This tool has allowed us to increase productivity by making all the contact center operations hassle free and easy. Review collected by and hosted on G2.com.

What do you dislike about Cloud Contact Center?

There is nothing that I dislike about the software at the moment and this has been helping us for quite sometime Review collected by and hosted on G2.com.

There are not enough reviews of Cloud Contact Center for G2 to provide buying insight. Below are some alternatives with more reviews:

1
Zoho Desk Logo
Zoho Desk
4.4
(7,408)
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
2
Salesforce Service Cloud Logo
Salesforce Service Cloud
4.4
(7,204)
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
3
Fin by Intercom Logo
Fin by Intercom
4.5
(3,806)
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.
4
Freshdesk Logo
Freshdesk
4.4
(3,721)
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
5
Front Logo
Front
4.7
(2,429)
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
6
JustCall Logo
JustCall
4.3
(2,376)
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
7
Podium Logo
Podium
4.6
(2,066)
Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.
8
Close Logo
Close
4.7
(2,009)
Close is an all-in-one sales CRM designed to increase sales productivity for sales teams. With built-in calling, email, SMS, and more, sales teams are able to close more deals and make more sales—all without manual data entry!
9
Tidio Logo
Tidio
4.6
(1,880)
Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.
10
LiveAgent Logo
LiveAgent
4.5
(1,531)
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
Show More

No Discussions for This Product Yet

Be the first to ask a question and get answers from real users and experts.

Start a discussion
Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

Categories on G2
Customer Communications Management
Explore More
Reliable performance review tools for app developers
Best time tracking software for small business
Best automatic dialing programs for business use
Reliable performance review tools for app developers
Best time tracking software for small business
Best automatic dialing programs for business use
Best data science platform for small business
Best online backup software solutions
What is the best recruitment platform for specialized job roles?
Product Avatar Image
Cloud Contact Center
Save to Research Board