Products

BeyondQA is an AI-powered quality management platform for contact centers, offering automated call audits, agent coaching, speech analytics, and customer experience insights—enabling organizations to scale QA without adding internal overhead.

TechTo Networks is a cloud communication service provider helping businesses connect with customers through reliable messaging solutions. We offer WhatsApp Business API, Bulk SMS, Google RCS Messaging, SMS APIs (HTTP/XML), SMPP connectivity, OTP services, and omnichannel communication tools. Our platform enables businesses of all sizes to automate customer engagement, marketing campaigns, notifications, and transactional messaging with secure, scalable, and easy-to-integrate solutions. We are co

Kommuno is an India-based cloud communication platform that helps businesses capture leads, automate customer follow-ups, and scale support — through IVR systems, AI-powered bots, toll-free numbers, bulk SMS, and autodialer services.

The Telephony Co. - Cloud Communication Solutions Provider The Telephony Co. is a premier provider of cloud communication solutions, dedicated to transforming the way businesses interact with their customers. With a robust suite of services, including 3CX, Cloud Telephony, Local and Toll-Free Numbers in over 40 countries, Bulk SMS, WhatsApp for Business, Amazon Connect, and 24/7 Support, we ensure seamless and efficient communication for businesses of all sizes. Our mission is to leverage cutt

Fermi AI is an AI-powered chat enabler for every business. Deploy an intelligent Chat widget on your website in 5 easy steps . Try us out now for Free.

Salesquared's IVR service is an intuitive cloud telephony service helps businesses grow their sales and reduce support response time by optimizing their call management.

The Phone System For Every Team. Sales teams, service teams, management, or teams that do a bit of everything. RocketPhone is the perfect solution. Coach and guide reps in real-time with in-call prompts and action automation.

DCCM empowers your business to take control of the contact center to manage your customer and agent experience. Your contact center is your first line of contact for any number of enterprise events, from planned marketing promotion to unplanned weather/market/social events. You want to equip/empower your contact operations with tools to handle these events. DCCM puts the controls in the hands of people responsible for managing customer experience and agent staffing. DCCM, with its powerful fe

KENT CamCall is the leading video call platform built for businesses. It empowers businesses to interactively engage with their customers and simplifies the way customers initiate such an interaction. Leveraging the synergy of audio and visual, this service empowers organisations for faster resolution and growth by boosting customer satisfaction rates, and improving their experiences. KENT CamCall is an app-less system, which doesn’t require any software installation on customer’s phone or agen

Telnet is a leading New Zealand-based contact center solutions provider with over 25 years of experience in delivering exceptional customer engagement services. Specializing in both inbound and outbound communications, Telnet partners with businesses to create personalized customer experiences that strengthen brand loyalty and satisfaction. By integrating advanced technologies with human interactions, Telnet transforms traditional call centers into dynamic Customer Engagement Hubs. Key Features

Spade is a cloud based Quality Monitoring tool to measure the Quality of voice and non-voice interactions between your customer and Front Line Staff at your contact centers

CommView is available as a user-hosted and managed application in both server (CommView Multi User) and workstation (CommView Single User) based configuration bundles. The reporting benefits of CommView are also available as a cloud-based service called CommView Web.

Clarify & Record is a unified Call Recording system. Users can enhance performance, resolve disputes, comply with industry standards.

Abacus Cloud is a platform for hosted PBX, UC, Conferencing, Presence, Instant Messaging and Mobility.

Hone powers interactive content that fuels editorial, activation, conversation and research by asking questions with images and text.

Greenlight CRM is call centre software that solves all your customer contact technology requirements in one hosted solution that's easy to use, compliant, customisable and feature rich.

MSXCYBER is an Information Security Management System (ISMS), which is a set of policies and procedures implemented by organisations to manage information risks such as cyber attacks or data theft.

eGain (NASDAQ: EGAN) is the leading provider of cloud customer engagement hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process, and grow sales across the web, social, and phone channels. Hundreds of the world's largest companies rely on eGain to transform their fragmented sales engagement and customer service operations into unified Customer Engagement Hubs (CEHs).

Directly provides on-demand customer service apps.

Lingo Live's customized communication coaching program, you can empower your entire team to confidently contribute and achieve your company's most ambitious goals.