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Clarify & Record Reviews & Product Details

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UC

Verified User in Consumer Services

Enterprise (> 1000 emp.)

10/29/2019

"GREAT RECORD KEEPING"

5/5

What do you like best about Clarify & Record?

Consolidation of customer interaction with support documentation Review collected by and hosted on G2.com.

What do you dislike about Clarify & Record?

Display - Look can be improved to make it more friendly Review collected by and hosted on G2.com.

Recommendations to others considering Clarify & Record:

The user interface does need a new look adding features like highlighter or bold will ease user to identify customer request or outstanding tasks easily. Review collected by and hosted on G2.com.

What problems is Clarify & Record solving and how is that benefiting you?

Great took to keep record of customer interactions, tracking response time and managing case resolution Review collected by and hosted on G2.com.

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Call Center Infrastructure (CCI)

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5.0 out of 5 stars