Products

Customer-relation departments and executive management use Batvoice to boost sales and customer satisfaction, and save costs by automating scorings (compliance & satisfaction) and coaching. Batvoice is a unique AI that transcribes service calls content & picks-up on emotional cues to turn topics and paint points into best actions to improve results. It's plug & play, multilingual, with a multi-sectoral approach.

Universal helpdesk system — collect, manage and analyze customer requests from all channels in a single ‘window’

SpeechLog AI Analytics is an advanced solution designed to transform raw audio data from contact center interactions into actionable insights. By converting speech into text, it enables businesses to analyze customer conversations, monitor agent performance, and enhance overall service quality. This tool empowers organizations to derive valuable business intelligence, optimize operations, and improve customer satisfaction. Key Features and Functionality: - Speech-to-Text Conversion: Accurately

White Label Communications provides Private Label Dial Tone to it's partners through a global hosted PBX and SIP Trunk solution that enables the next generation of service providers (NGSP) to expand their product base.

Ensure Total Customer Care by Organizing and Monitoring Communications across All Channels.

Agility Hosted Telephony is Simplicity Group’s Cloud Telephone System for Northern Ireland & UK businesses which utilises the very latest telephone system technology. Cloud-Based: Agility is hosted in the cloud, eliminating the need for on-premises hardware and reducing maintenance and management overhead. Users can access their phone system from anywhere with an internet connection. Microsoft Teams- Microsoft Teams Phone is rapidly becoming the go-to solution for businesses looking to

eGain AI Knowledge Hub is the industry’s most advanced AI-powered knowledge management solution, designed to empower customer service, contact center, and support teams with instant, accurate, and compliant answers across channels. Whether it’s for agents, chatbots, or self-service, the AI Knowledge Hub delivers consistent and context-aware knowledge using trusted generative AI, guided workflows, search, and analytics. Key Features: • Trusted Generative AI for safe and accurate responses • Smart

Loopy is an observability platform for customer support operations. It serves as a central hub for data aggregation and analysis, collecting information from various sources, including CRMs, human resource tools, WFM systems, QA platforms, and chatbots. All this data is consolidated in a single location, a CX Ops Data warehouse, to overlay the visibility CX teams need to spot anomalies early, identify pain points, and evaluate changes effectively. Instead of reacting to issues, our observability

Amtelco's call center and secure messaging app enable healthcare and commercial organizations to efficiently and securely manage live calls and omnichannel traffic. The platform includes additional features such as on-call scheduling software, web-based directories, and secure messaging tools. Leading healthcare and commercial organizations utilize the Amtelco call center platform to effectively handle call traffic and enhance the user experience.

Win Solutions Assessoria em Sistemas de Informação LTDA, fundada em 2002 e sediada em Canoas, Rio Grande do Sul, é uma empresa especializada em desenvolver soluções de Tecnologia da Informação que aprimoram os resultados de seus clientes. Como parceira de negócios da IBM, a empresa oferece serviços de alta qualidade para clientes nacionais e internacionais de diversos setores, incluindo governos, bancos, indústrias automotivas, telecomunicações, varejo e utilities. Principais Soluções e Funcio

ROI CX Solutions specializes in complete CX Management and BPO Services. With our deep expertise, we provide end-to-end customer care and contact center solutions. Our dedicated outsourcing services are available 24/7/365, ensuring we meet your needs around the clock. Driven by results, we focus on boosting your revenue potential while minimizing costs, constantly refining performance metrics to maximize your ROI. We focus on elevating experiences and empowering people. We are your trusted pa

Softlabs Group is an award-winning software development company offering end-to-end solutions globally. It’s a reputed Indian company focused on one thing- offshore software development services. Our company has been established for more than 18+ years in software development and 300+ developers, we have worked from startup to enterprise level. We cater a list of secured, innovative, robust, time-saving and friendly budget app development, web designing and other software development services to

JOB COSTING and PROJECT TRACKING ProjectDeRISK, easy to use, JOB COSTING and PROJECT TRACKING integrated ERP system. It offers improved accuracy, standardization, and automation in a form of VIRTUAL ASSISTANTS PROCESS, ESTIMATING, CRM, SCHEDULING, CONSTRUCTION and ACCOUNTING MANAGERS. Industry leading consolidation, integration and functionality delivers increase in BACK OFFICE and SUPERVISORY STAFF PRODUCTIVITY by use of Take-off tools, estimate templates, automated order approval and by automa

EvoAI is the only AI customer-experience platform built on a first-party identity graph, not third-party cookies or stateless agents. One brain runs across three customer-moment apps: Sales Agent, Support & Helpdesk, and Search. Each app reads the same context graph before acting and writes back what it learns so the next app starts smarter. The Three Apps Sales Agent (live): Reads every signal in the graph, scores intent in real time, and closes the cart by SMS, email, or on-site nudge. B

Do you work in trading, distribution, wholesale, or within a purchasing group? Your priority is to improve operational efficiency, save time, and deliver a seamless experience to your customers across all sales channels. Divalto business addresses these challenges with a comprehensive, modern management platform specifically designed for the trade and distribution sector. A business solution built for performance Developed by Divalto, a leading French software publisher with over 40 years of

Sidenote is an AI reading assistant that lives in your browser's side panel and answers questions about whatever you're reading — a PDF, a web article, a Confluence page, a Notion doc, a Google Doc, a SharePoint file, or anything you upload. Every answer cites the exact passage it came from. Click a citation and the document scrolls to the source and highlights it, so you can check the answer in one click instead of taking the AI's word for it. Most document AI is fluent, confident, and occasio

Cloud Vision Technologies is a provider of integrated communication suites for small and medium businesses. Our communication suite includes voice, SMS, messaging, internet faxing, conference bridging, and more. We provide a unified communication experience with excellent Quality of Service (QoS), to help you succeed. What differentiates our services from others is our end-to-end knowledge of network infrastructure and data networks. For example, we do not ship you pre-configured phones and

VoIP Business is offering the services of the cloud based system and it is available all across the globe. It is offering the feature of call forwarding in VoIP internet calling using just one network to transmit data and voice. Using one network rather than two reduces the call charges for the customers. Internet calls have a wide range of several other features include video calling, call forwarding and conference calling.

Whether your customers prefer to pay over the telephone, through email, webchat, SMS, or any other digital channel, Cardprotect provides the simplest, most secure means of completing a transaction. Recognized as a Level 1 PCI DSS Service Provider and ISO 27001 certified, you can rest with peace of mind knowing that Semafone’s solutions meet the strictest security standards.

MCUBE Extension/PBX allows users to seamlessly transfer incoming calls to another phone number or extension. This can be useful in a variety of situations, such as when a caller needs to be transferred to a specific department or individual within an organization. The feature can be easily configured and used through the MCUBE interface, making it a convenient and efficient tool for managing incoming calls.