Products

Startel, Professional Teledata and Alston Tascom are leading providers of best-in-class contact center solutions. With a combined 90+ years of experience in the industry, the companies have established a loyal customer base in healthcare, contact centers and a dozen additional industries.

Communication with customers has developed in recent years from a simple call to multi-channel communication. In terms of absolute customer orientation, it is important to make contact options as easy and flexible as possible to optimally address each customer profile.

DialConnection's Contact Center suite allows you to make informed decisions on when and how to best communicate with your customers. You are no longer tied to simply creating a call list in the morning and hoping for the best.

CyTrack Customer Experience (CX) technology seamlessly integrates into your telephone systems, CRM and database, allowing you to respond swiftly and professionally to customers across a broad range of channels.

Ulysses Suite software assists organizations with managing their end-to-end customer interaction processes.

The Ctalk contact centre system helps businesses elevate their professional image by identifying and effectively solving current business communication challenges.

With OpenScape Cloud Contact Center, you can run a call center without the costs and in-house expertise that other solutions require.

Intellicon is an intelligent contact center solution especially designed for today's smart businesses.

iCallify: intelligent call center software is one of the most popular products offered by iNextrix. iCallify is developed using cutting edge technologies as well as the predictive sphere of artificial intelligence. This call center software has some intelligent features along with the standard features available in other call center solutions. Thus, it is truly an intelligent call center software solution. This intelligent call center software is built to benefit all businesses, no matter what

OXON is a single platform to communicate and track customers throughout their lifecycle.

Softdial Contact Center helps inbound operations resolve customer queries in a timely manner using IVR, voicemail, routing calls in a timely manner, and making sure the voice call and the data travel together.

Solgari Cloud Contact Center is a cloud based system that is available on all devices that allows your reach and respond to your customers in a timely manner.

Centcom Virtual Call Center is a predictive dialer system that you can access from your computer with Internet and a phone line.

Castel Connections is a contact center solution that has skills based routing and priority queuing to ensure the right agent matches with the right customer.

VoxGen specializes in providing connected and conversational IVR IVR systems and solutions.

Sycurio.Voice is a globally trusted PCI DSS-compliant solution designed to secure sensitive card data during phone payments. It ensures that payment card information never enters your organization, thereby reducing the costs and complexity associated with PCI compliance. Customers input their card or bank details directly via their phone keypad or through Sycurio’s Secure Speech Recognition, with the data sent directly to the payment processor through Sycurio's PCI DSS Level 1 Service Provider i

Ringflow, the epitome of technological advancement in the realm of cloud contact centers. With its AI-powered capabilities and robust infrastructure, Ringflow sets a new standard for seamless customer interactions across multiple channels. Embrace the cutting-edge features and unparalleled efficiency of Ringflow's omnichannel experience. Stay ahead of the curve with Ringflow's state-of-the-art cloud contact center, empowering businesses to leverage the latest technologies and revolutionize custo

CCC.uno es una solución integral de contacto telefónico diseñada para optimizar las operaciones de centros de contacto, especialmente en áreas de cobranza, ventas y atención al cliente. Ofrece una combinación de software avanzado y telefonía multicarrier con tecnología antibloqueo, permitiendo a las empresas incrementar su tasa de contacto efectivo hasta en un 30% y reducir los tiempos de espera hasta en un 50%. La plataforma se adapta a los flujos de trabajo específicos de cada organización, fa

Tetherfi's Agent Console is a unified, multimedia desktop platform designed to enhance contact center efficiency and customer experience by consolidating various communication channels such as voice, chat, email, video, and social media into a single, intuitive interface. This streamlined approach eliminates the need for agents to toggle between multiple applications, thanks to pre-built integrations with telephony systems, CRMs, and social platforms. The console features intelligent, real-time

Manage all your inbound and outbound calls effortlessly with Greetmate, the ultimate A.I. call platform. Loved by users, Greetmate serves as your virtual receptionist, gathering caller information, scheduling appointments, generating leads, sending webhooks, and seamlessly integrating with Zapier. Greetmate’s advanced, no-code workflow builder empowers you to design any type of call workflow, making it one of the most powerful tools available. Define variables such as customer name, email, or