Zoolatech provides engineering excellence—whether you need team augmentation or complete product delivery—trusted by startups and Fortune 500s worldwide. How we work - Engagement models: Team augmentation, Dedicated teams, End-to-end managed delivery - Global delivery centers across North America, Europe, LATAM, and MENA - 98% client retention and transparent processes that ensure predictable results Core services: Custom Web & Mobile • Product Engineering & Modernization • Data/BI &am
We help build and extend dedicated development teams and R&D centers in Ukraine. Tell us your needs and we will get things done for you on time. You control the hiring process, reviewing CVs and trialling professionals. No hidden extra fees or any back-office hassle. Looking for one developer or want to extend your software team to 20 people with a project manager or product owner? We can help. OUR SERVICES: Extended and Dedicated Development Teams Managed Team - simply tell us your project
Bespoken provides automated testing and monitoring for IVR systems, chatbots, and voice assistants. Our platform helps QA and CX teams ensure that voice and chat experiences work flawlessly — across every channel, language, and user path. With Bespoken, organizations can detect bugs before customers encounter them, reduce manual testing time, and improve release cycles. Designed specifically for Contact Centers, Bespoken supports: Exploratory Testing with AI to uncover unexpected issues Auto
Apptread, a subsidiary of ImpactQA, is a leading custom software development, cloud services, and digital transformation company that helps leading brands and companies in re-imagining innovation & reinventing their business operations with a result-oriented approach. Headquartered in New York, Apptread has delivery centers in the US, UK, India, and Germany. We look beyond traditional delivery paradigms and translate ideas into a scalable technology solution. Our expertise includes cloud s
Contact Center Gamification Wheel Boost Agent Engagement, Morale, and Performance The Contact Center Gamification Wheel from Random Wheel Spin is a free, browser-based tool designed for modern customer service teams. It turns recognition, rewards, and team-building into interactive experiences that energize agents and improve results. With customizable entries and hidden content, managers can gamify routine activities, celebrate high performers, and make daily workflows more engaging—whether
Voicegain Speech Analytics is a comprehensive solution designed to transcribe and analyze audio content, providing valuable insights for businesses, particularly in contact center environments. Leveraging advanced deep-learning-based Automatic Speech Recognition (ASR) models, Voicegain delivers high accuracy in speech-to-text conversion, supporting both real-time and batch processing. The platform is adaptable, offering deployment options in the cloud or on-premise within a Virtual Private Cloud
Village Helpdesk is a Support-as-a-Service that provides augmented customer care and support services for growing startups and tech companies around the globe Our mission is to make the first customer a forever customer. We accomplish it by providing secure customer care powered by human empathy and tech solutions exceeding the in-house-like quality of service. We offer: • 10 years of experience; • 1000+ professionals on the team; • 200+ clients worldwide; • 42 operational languages; • PC
IT Path Solutions is a global software development company headquartered in the United States, with delivery centers in India, Canada, the United Kingdom, and Australia. With over 13 years of industry experience and ISO 27001:2015 certification, IT Path Solutions partners with startups, SMBs, and enterprises to design, build, and scale high-performance digital products. - At the core of IT Path Solutions' methodology is an AI-augmented development approach that combines skilled human engineers
LINGO is an advanced AI-driven platform designed to transform customer engagement through real-time conversational intelligence and actionable insights. Powered by SandLogic’s proprietary Shakti LLM, a foundational, ground-up language model, LINGO delivers unparalleled accuracy and contextual understanding in customer interactions. 1. Automated QA: * Automate quality assurance for customer service interactions across voice, chat, and email. * Evaluate agent performance and conversation quality
Revecast Orchestrate is a Salesforce-native AI-augmentation delivery platform. Orchestrate deploys a full parallel AI technical team from a single plain language prompt. Implement, migrate, optimize, and manage your Salesforce without an in-house technical team, and without the timelines traditional delivery demands. Most organizations are already using AI. But ungoverned AI means no audit trail, no IP protection, and no visibility into what's being built or shared. Orchestrate puts governance
Cresta Conversational Intelligence is an AI-powered product that analyzes 100% of customer interactions — across voice, chat, and digital channels — to surface insights about agent performance, customer behavior, and operational trends, and to power quality management, coaching, and agent training built on that same data. Rather than relying on manual sampling or keyword rules, the product uses large language models to understand conversation meaning, identify what drives outcomes like resoluti
World-Class Software Development Company Datazo InfoTech is an Award-Winning & World-Class Software Development Company with Engineering Hubs in NYC. We are committed to providing end-to-end IT services with a mission to solve complex software engineering problems. Since 2020, our Team of 50+ Experts has helped businesses elevate their value through our development services. We help businesses become unicorns, Gain Competitive Advantages, and Increase ROI. Our Team of 50+ Talented Comput
The Bridge Code is a software development and consulting firm dedicated to delivering tailored, scalable solutions for startups and enterprises. Established in 2017, the company has successfully assisted numerous clients, including top multinational and Fortune 500 companies, in implementing robust software products. With a client-first approach, The Bridge Code emphasizes security, trust, and flexibility to meet diverse business needs. Key Features and Functionality: - Custom Software Develop
Our Nearshore Development Centre gives you the best of both worlds: extended software development capabilities and a high-quality, deep understanding of your business culture that you are accustomed to getting in-house. Whether you want to extend your team of developers or you are looking for a team of dedicated IT professionals to fulfil your business needs, our experienced IT specialists, from project managers and developers to QA specialists, are ready to provide you with a complete softw
WeTest UDT (Unified Device Toolkit) is a cloud-based automated testing platform developed by Tencent WeTest that enables teams to run tests on real Android and iOS devices. The platform combines device access, remote debugging, automated test execution, and resource management into a single system. UDT allows organizations to connect their own local devices to the platform via a desktop client tool (UDT Desktop), making those devices available for remote use by team members across different loc
Flexible, cost-effective operations outsourcing that extends the impact of your team. From seed to scale, our services are built for brands that care about quality, affordability, and culture.
FlairsTech is an international IT and Software Services company providing exceptional experiences to customers around the world from its five offices in Egypt, Poland, and Canada. Over 70 global organizations rely daily on FlairsTech’s 900+ employees for superior Software Development, BPO/ Customer Operations services, Customer Experience, Customer Success Management as well as innovative Business Solutions.
TELUS Digital's CX Consulting service is designed to help businesses enhance their customer experience by leveraging digital transformation strategies. With a focus on creating seamless and personalized interactions, TELUS Digital assists organizations in understanding and meeting the evolving needs of their customers. Key Features and Functionality: - Customer Journey Mapping: Analyzing and optimizing every touchpoint to ensure a cohesive customer experience. - Digital Strategy Develop