Products

Freshdesk is a multi-channel customer support solution that brings helps you deliver support across channels (Phone, email, chat, social, forums and more)

Freshdesk Customer Success helps software and subscription companies prevent churn, increase expansion, and strengthen customer relationships.

The Freshdesk Gmail gadget pulls up contact information, all recent tickets from this customer, gives you a complete context that you need to start working on the ticket even before you shoot out the first reply.

Freshmarketer is an AI-powered marketing automation platform designed to help businesses attract, nurture, and convert leads across multiple channels. By integrating email, SMS, WhatsApp, and social media, it enables marketers to engage customers on their preferred platforms, creating personalized experiences that drive higher engagement and conversions. With advanced automation and real-time analytics, Freshmarketer streamlines marketing efforts, allowing teams to focus on strategy and growth.

Freshmarketer is an AI-powered marketing automation platform designed to help businesses generate sales-ready leads, enhance multichannel engagement, and drive revenue growth. By integrating various marketing channels and leveraging advanced analytics, Freshmarketer enables organizations to create personalized customer experiences and optimize their marketing strategies. Key Features and Functionality: - Multichannel Engagement: Engage customers across email, SMS, WhatsApp, live chat, and soci

At saasgenie, we help organizations worldwide modernize their ITSM and CX operations faster. As certified partners of Freshworks, Intercom, Halo, Rocketlane, Zoom, and more, we offer end-to-end consulting and implementation services — from strategy to rollout. Our services include: 1) ITSM or Helpdesk Tool Evaluation 2) Product Evaluation – Personalized Demos and POCs 3) End-to-End Implementation Services 4) Data Migration Services 5) Apps and Integrations Powered by our proprietary AI-dr

Freshservice Gmail Gadget lets you check into ticket and requester's information right from your email, and also send your replies.

Freddy AI Copilot is an advanced AI-powered assistant designed to enhance productivity and efficiency across various business functions, including customer service, IT support, sales, marketing, and software development. By integrating seamlessly into existing workflows, Freddy AI Copilot provides real-time assistance, automates routine tasks, and offers intelligent insights, enabling teams to deliver exceptional service and achieve better outcomes. Key Features and Functionality: - AI Writing

Devart SSIS Data Flow Components for Freshworks CRM allow you to integrate Freshworks CRM data with other databases and cloud applications via SQL Server Integration Services (SSIS). They include optimized Freshworks CRM Source, Freshworks CRM Destination, and Freshworks CRM Lookup components and provide their own Freshworks CRM Connection Manager with lots of Freshworks CRM-specific connectivity features. - Export data from Freshworks CRM to various sources - Import XML, CSV, and other file

DealDox is an AI-enabled Configure, Price, Quote (CPQ software designed to streamline and automate the sales quoting process for businesses of all sizes. By eliminating manual tasks, DealDox enhances the efficiency and accuracy of sales teams, enabling them to generate precise quotes, Statements of Work (SOWs, and proposals in minutes. This automation simplifies the quote-to-cash process, allowing sales professionals to focus more on customer engagement and closing deals. Key Features and Fun

AssureTek, based in Dammam, is your trusted partner for Cloud Solutions, Cybersecurity, Backup & Disaster Recovery, ITSM, and SaaS Solutions. We help businesses across Saudi Arabia secure, streamline, and future-proof their IT operations. Our portfolio includes cloud migration, secure infrastructure, ransomware protection, Microsoft 365 backup, and ITSM platforms like Freshservice and Freshdesk. Partnering with global leaders such as Huawei, Microsoft Azure, Fortinet, Sophos, Barracuda, Veea

As Marketplace partners for SaaS products, we develop extensions and integrations for web apps. Sync conversations from popular messaging services like Twilio, MessageBird, RingCentral and so on with SaaS platforms such as Zoho, Freshworks, Pipedrive, HubSpot and many more. Seamlessly interact with CRM customers through your preferred messaging service, and communication channels such as WhatsApp, SMS, Viber and Line. Enable multi-channel communication, two-way messaging, and send instant and pe

Uncomplicate your growing MSP operations with an all-in-one suite that’s simple, secure, and tailored for diverse client needs.