---
title: FreshWorks Studio Reviews
meta_title: 'FreshWorks Studio Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how FreshWorks Studio works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 1
  scale: '5'
date_modified: '2026-05-17'
parent_category:
  name: Development Services
  url: https://www.g2.com/categories/development-services
---

# FreshWorks Studio Reviews
**Vendor:** FreshWorks Studio  
**Category:** [Other Development Services Providers](https://www.g2.com/categories/other-development-services)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 1
## About FreshWorks Studio
As a community of web, mobile, and design aficionados, we create smart and elegant mobile apps (iOS & Android), product strategies, responsive web applications, and story-driven user experiences for bold entrepreneurs.




## FreshWorks Studio Reviews
  ### 1. They know the process and it becomes easy for them to develop and integrate

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 12, 2023

**What do you like best about FreshWorks Studio?**

Their knowledge about the process in Customer Service field

**What do you dislike about FreshWorks Studio?**

Time and expertise of level 1 staff which generally are not good for anything. They take too much of time.

**Recommendations to others considering FreshWorks Studio:**

Search solutions and integration with CS

**What problems is FreshWorks Studio solving and how is that benefiting you?**

We use Freshdesk and there are many solutions we look for which are connected to our instance and it may help



- [View FreshWorks Studio pricing details and edition comparison](https://www.g2.com/products/freshworks-studio/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-01+08%3A54%3A26+-0500&secure%5Bsession_id%5D=382bafb1-17cc-47b6-9981-1558716ef30f&secure%5Btoken%5D=0cf6ef01d10c3cb1d15c5194cb821ff5eb553b2b8cea36e31f8d31b367b4b432&format=llm_user)

## FreshWorks Studio Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Support**
- Go Live Support
- Documentation
- Training 
- Metrics
- Admin Services

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

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