Lower Your Costs, Pay As You Grow Balance your need to contain costs with your need to maintain a great customer experience by leveraging the power of the Gravis Apps cloud technology for your contact center. With our managed services, we handle everything for you so you can focus on the things that matter most.
Inspeech is a Speech Analytics solution that is able to transcribe and analyze all the contact center’s conversations on all voice and text channels using cutting-edge GenAI technology. Inspeech provides business intel as it assesses the quality of the service provided, viewing KPIs and detecting operational issues, which contributes to lowering costs and improving the customer experience. It additionally optimizes agent performance as it provides actionable insights aimed at raising service and
Easedial is a cloud-based unified communications platform that combines business phone systems, contact center operations, and AI voice agents into one solution. The platform eliminates the need for multiple vendors by offering unified communications and contact center functionality through a single interface and billing account. The integrated architecture enables seamless internal and customer-facing operations without third-party integrations, avoiding data silos and disconnected workflows. T
The XONA Critical System Gateway (CSG) is purpose-built to provide frictionless and compliant user access to critical infrastructure (CI) and operational technology (OT) assets. XONA enables simple and secure remote operations to these CI and OT assets while protecting them from cyber threats posed by a distributed workforce, including third-party vendors. The CSG allows users to quickly connect and manage critical infrastructure assets and systems from anywhere at any time. The XONA platform
BlastWave's BlastShield is a comprehensive zero-trust network access solution designed to protect critical infrastructure by proactively blocking cyber threats before they can infiltrate operational technology networks. By implementing a software-defined perimeter , BlastShield ensures that only authorized users can access essential systems, effectively concealing network assets from potential attackers. Key Features and Functionality: - Network Cloaking: BlastShield renders critical OT devic
Zscaler Privileged Remote Access enables fast, direct, and secure access to operational technology (OT), Information Technology (IT), and industrial Internet of Things (IIoT) assets in field locations, the factory floor, or anywhere without relying on VPNs or agents. Using the Zscaler Zero Trust Exchange™ platform, plant operators can enable remote employees, contractors, and third-party technicians to remotely maintain critical OT systems with role-based, just-in-time access. PRA enable
WhiteLight Group is a business applications firm providing technology strategy, enterprise architecture, ERP implementations and upgrades, premise and cloud infrastructures, and managed services.
Smartbridge delivers enterprise consulting services, solving problems for clients with business solutions - the foundation of which is built on people, process and technology working together to create exceptional innovations.
eAuditor Cloud is a comprehensive SaaS platform for IT asset management, monitoring, security, and data protection. With more than 20 years of experience in corporate and public sector environments, it combines proven functionality with the accessibility and scalability of the cloud. The system provides full visibility and control over the infrastructure - from automatic inventory of computers, servers, operating systems, and software to continuous monitoring of users, devices, and network activ
w2bill Payments is a payment processing software that manages the request of funds, tracks its defined time-to-live, handles the acceptance and rejection responses, and reconciles the information with the infrastructures systems, regardless of their roles.
Electrum provides enterprise software that represents the next generation of payments technology. Electrum technology connects people directly to financial services, millions of times a day. Electrum's cloud-based transaction platform allows customers to grow their revenues and engage their consumers across all channels.
The Computop Paygate platform is a server-based software that provides secure, seamless and compliant payment processing. Paygate provides a complete, single-source payment system with integrated fraud prevention that can be tailored to the needs of each individual merchant.
IT Management Platform has preconfigured alerting conditions, and reduces ticket volume up to 80%.
IPCenter is the only platform that guarantees business and services outcomes to drive your productivity to new heights.
Sysgem System Manager offers a comprehensive suite of features to unite, simplify and integrate core system administration tasks in an organization's multi-platform on-premises and remote system environments from one centralized screen. Efficiently managing your organization's heterogeneous system environments can be challenging, especially when mission-critical systems are relying on a complex combination of legacy and modern infrastructure. As part of the Sysgem Enterprise Manager (SEM) softwa
JDisc Discovery automatically creates the IT documentation for a network and detects all common operating systems.
UP Retail Payments bridges the features and functionalities of current systems with next-generation technologies to deliver a preeminent digital payments experience. This complete and customizable end-to-end enterprise payments solution supports Open API strategies by leveraging ACI's extensive API library and provides a path for handling real-time payments.